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Kooomo

Kooomo

Overview

What is Kooomo?

The Kooomo platform consists of an e-commerce solution for managing online trade transactions and a content management system (CMS) that is designed to assist with coordinated institutional content. 

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Recent Reviews
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Pricing

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Marketplace connector

$5,500

Cloud
per installation

Standard Storefront (all features + Marketplace)

$22,000

Cloud
per installation

Entry-level set up fee?

  • $5,530 per installation
    Required

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Kooomo Platform Demo

YouTube

Kooomo core platform features

YouTube
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Product Details

What is Kooomo?

The Kooomo platform consists of an e-commerce solution for managing online trade transactions and a content management system (CMS) that is designed to assist with coordinated institutional content. 

Kooomo Features

Online Storefront Features

  • Supported: Product catalog & listings
  • Supported: Product management
  • Supported: Bulk product upload
  • Supported: Branding
  • Supported: Search & filter
  • Supported: Mobile storefront
  • Supported: Product variations
  • Supported: Subscriptions & downloads
  • Supported: Visual customization
  • Supported: CMS
  • Supported: Customer service tools

Online Shopping Cart Features

  • Supported: Abandoned cart recovery
  • Supported: Tax calculator
  • Supported: Shipping calculator
  • Supported: Integration with Amazon
  • Supported: Integration with eBay
  • Supported: Checkout user experience

Online Payment System Features

  • Supported: PayPal integration
  • Supported: Returns & refunds
  • Supported: Single-click checkout
  • Supported: eCommerce security
  • Supported: Credit card transaction fee

eCommerce Marketing Features

  • Supported: Promotions & discounts
  • Supported: Personalized recommendations
  • Supported: SEO
  • Supported: Product reviews
  • Supported: Social commerce integration
  • Supported: Customer registration

eCommerce Business Management Features

  • Supported: Multi-site management
  • Supported: Order processing
  • Supported: Inventory management
  • Supported: Accounting
  • Supported: Shipping
  • Supported: Custom functionality

Kooomo Integrations

Kooomo Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesGlobal
Supported LanguagesAll

Kooomo Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)30%
Mid-Size Companies (51-500 employees)50%
Enterprises (more than 500 employees)20%
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Comparisons

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Reviews and Ratings

(4)

Reviews

(1-3 of 3)
Companies can't remove reviews or game the system. Here's why
Marc Malagelada | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
My company implements and manages e-commerce for brands and companies in a 360º outsourcing model. We manage not only the e-commerce platform but the whole process: administration, warehouse, customer care, and digital marketing.

We use other e-commerce platforms but we are gradually migrating all the current e-shops to Kooomo because it is a perfect all in one enterprise level solution for companies who use a revenue share model.
  • Time to market
  • Layout flexibility
  • Integration with Amazon and eBay
  • 1 click integrations
  • Background features
  • There is always room for improvement, most are solved with its seamless upgrades in the cloud.
Going live with our first Kooomo shop has been a success. Having tried several other e-commerce platforms through the years it has been a great experience to go live in a very short time to market without any bugs or problems. The SAAS model has proved to be the best suited for us and Kooomo in particular, has met all our expectations.
Online Storefront (8)
100%
10.0
Product catalog & listings
100%
10.0
Product management
100%
10.0
Bulk product upload
100%
10.0
Branding
100%
10.0
Mobile storefront
100%
10.0
Product variations
100%
10.0
Visual customization
100%
10.0
CMS
100%
10.0
Online Shopping Cart (2)
100%
10.0
Abandoned cart recovery
100%
10.0
Checkout user experience
100%
10.0
Online Payment System (1)
100%
10.0
eCommerce security
100%
10.0
eCommerce Marketing (3)
96.66666666666666%
9.7
Promotions & discounts
100%
10.0
Personalized recommendations
90%
9.0
SEO
100%
10.0
eCommerce Business Management (4)
97.5%
9.8
Order processing
100%
10.0
Inventory management
100%
10.0
Shipping
100%
10.0
Custom functionality
90%
9.0
  • Using Kooomo has enabled us to focus on the added value areas and forget about time-consuming areas such as performance, bugs, and software updates.
Giorgio Ghisalberti | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller
Kooomo is one of the best eCommerce platforms that I've ever used for my clients. Marketing km zero is an Italian web agency that creates ecommerce websites and marketing campaigns for different clients.

We have a lot of experience with different eCommerce platforms but Kooomo is the best one for many reasons. These are the main characteristics that we like:
  • SaaS service: it is possible to start a new eCommerce in few weeks
  • Front-end and UX Design: for us it is possible to personalize the layout of the eCommerce platform, without limitations
  • Backend: for my agency there are no concerns about the backend, in Kooomo there are all the eCommerce functionalities that we need (coupon, discounts, etc.)
  • 1-Click integrations: there are many third-party platforms that are already integrated with Kooomo. This aspect allows the client to do not worry about, for example, about the payment method or the shipping service. There are many payment integrations (PayPal, Banca Sella, etc) and many shipping services (FedEx, DHL, etc.)
There are some other eCommerce platforms that have some of these integrations and features, but many times some integrations require development work.

We think that the main feature is the marketplace integration: from a single backend it is possible to manage all the products:
  • on the eCommerce
  • on Amazon
  • on eBay
These are the biggest functionalities because many of our clients need to sell products on all online channels.

There are some downsides? Yes, we think that it is not a good platform for small clients or for a company that does not accept the revenue share model.
  • Integration with the marketplaces: in Kooomo you can manage the products not only eCommerce, but also on Amazon and eBay
  • I think that the CMS in Kooomo is good but it could be improved in some small parts
I think that Kooomo is good for all clients that want a complete eCommerce platform, where it is possible to personalize the layout, have all eCommerce features and many integrations. Therefore it is good for businesses that want to sell not only on eCommerce but also on other platforms, like Amazon and eBay. I think that Kooomo is not good for a small business.
Online Storefront (8)
93.75%
9.4
Product catalog & listings
100%
10.0
Product management
100%
10.0
Bulk product upload
90%
9.0
Branding
90%
9.0
Mobile storefront
90%
9.0
Product variations
100%
10.0
Visual customization
100%
10.0
CMS
80%
8.0
Online Shopping Cart (2)
95%
9.5
Abandoned cart recovery
90%
9.0
Checkout user experience
100%
10.0
Online Payment System (1)
100%
10.0
eCommerce security
100%
10.0
eCommerce Marketing (3)
93.33333333333334%
9.3
Promotions & discounts
100%
10.0
Personalized recommendations
100%
10.0
SEO
80%
8.0
eCommerce Business Management (5)
68%
6.8
Multi-site management
N/A
N/A
Order processing
100%
10.0
Inventory management
70%
7.0
Shipping
100%
10.0
Custom functionality
70%
7.0
  • Kooomo allowed me to expand the range of services offered by my company and to realize consulting or marketing activities for new clients interested in the world of ecommerce.
Marco Casieri | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
It is a perfect all in one enterprise level solution. I’m an e-commerce consultant for a company that has chosen Koomo as its first ecommerce platform for its two luxury fashion brands. At least, I find in the Koomo platform, a perfect all in one enterprise level solution.
  • Know your store – Thanks to a friendly, modern and powerful backend I can handle more than customer orders.
  • Lots of dashboards full of charts give me the ability to monitor (and export) on site traffic, turnover and merchandising performances based on a data range. I can also check customer care activity and orders statuses.
  • Interesting marketing features - The system has a whole area dedicated to marketing, I can monitor my marketing campaigns, create new promotions and discounts, check customer registrations, customer reviews and more.
  • Easy catalog management - even if you need to operate it manually. All information about products are accessible and fully editable. For each category you can manage meta attributes and their appearance in the menu tree.
  • The software comes as a Saas solution so you don’t have the access to the platform core but you have the capability to handle your content output with their integrated CMS.
Kooomo is well suited for long term projects and startups.
Online Storefront (8)
81.25%
8.1
Product catalog & listings
90%
9.0
Product management
90%
9.0
Bulk product upload
80%
8.0
Branding
70%
7.0
Mobile storefront
70%
7.0
Product variations
80%
8.0
Visual customization
80%
8.0
CMS
90%
9.0
Online Shopping Cart (2)
75%
7.5
Abandoned cart recovery
70%
7.0
Checkout user experience
80%
8.0
Online Payment System (1)
90%
9.0
eCommerce security
90%
9.0
eCommerce Marketing (3)
76.66666666666667%
7.7
Promotions & discounts
90%
9.0
Personalized recommendations
60%
6.0
SEO
80%
8.0
eCommerce Business Management (5)
80%
8.0
Multi-site management
70%
7.0
Order processing
90%
9.0
Inventory management
80%
8.0
Shipping
90%
9.0
Custom functionality
70%
7.0
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