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Score 8.8 out of 100


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The most user friendly CRM.

10 out of 10
April 29, 2021
Korero is used in our company as a basic system in our business process. It helps to organize all our data of customers and use this in …
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per user

Entry-level set up fee?

  • Setup fee optionalOptional
For the latest information on pricing, visithttps://www.tekorero.com/pricing


  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

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Product Details

What is Korero?

Korero is designed to be a one stop solution for Customer Relationship Management, Collaboration and Communication combined with Automation features to empower and make your sales team highly effective and productive. Primarily focused on the B2B and Small & Medium Enterprises sector, Korero boasts a simplified User Interface for a great User Experience.

Korero is available as a Software as a Service solution – pay as you go, cloud enabled with an omnichannel presence (Android version available on Google Store) – access anytime, anywhere on multi browsers and multi devices.

1. Out of the box use

* Korero comes pre-configured with a set of processes, dashboards, built-in analytical tools (KPIs) and number of features and functionalities for enterprises / start ups with a geo footprint can get started in minutes.

2. Customer journey integrated with Task / Approval management

* Workflows integrated with Sales processes, configure tasks and approvals, associate service level agreements for each activity to accelerate opportunity closure.

3. Automation adds value to business,

* Configure processes using rules and automate repetitive processes, emails, notifications & approvals for improved productivity.

4. Partner and Supplier Management

* Collaborate with internal users from other than sales functions and external parties in a secure manner to accelerate opportunity closures.

Korero Features

Sales Force Automation Features

  • Supported: Customer data management / contact management
  • Supported: Workflow management
  • Supported: Opportunity management
  • Supported: Integration with email client (e.g., Outlook or Gmail)
  • Supported: Quote & order management
  • Supported: Channel / partner relationship management

Customer Service & Support Features

  • Supported: Case management
  • Supported: Help desk management

Marketing Automation Features

  • Supported: Lead management
  • Supported: Email marketing

CRM Project Management Features

  • Supported: Task management
  • Supported: Billing and invoicing management
  • Supported: Reporting

CRM Reporting & Analytics Features

  • Supported: Pipeline visualization

Customization Features

  • Supported: Custom fields
  • Supported: Scripting environment
  • Supported: API for custom integration

Security Features

  • Supported: Role-based user permissions

Social CRM Features

  • Supported: Social data

Platform Features

  • Supported: Mobile access

Additional Features

  • Supported: Playbooks

Korero Screenshots

Screenshot of Out-of-the-box Analytics - Pre configured Key Performance Indicators, Configurable Fiscal period settings, Real time Business performance reports for CEOs & Sales leadersScreenshot of Workflows integrated with Opportunity lifecycle,  ensures task governance  to deliver high quality quotesScreenshot of Approvals management - Easy configuration of processes for managing ApprovalsScreenshot of Perspectives view - Tile layout with analytics presented on Click of PulseScreenshot of Collaboration - Break the Silos - include users from other functions / disciplines, also extend invite to your alliance partners as collaboratorsScreenshot of Automation of Leads management and distributionScreenshot of Mobile view

Korero Videos

Customer and Account Management : Convert Customer into Account
In-app Subscription model upgrade - data migration is not needed

Korero Downloadables

Korero Integrations

  • Twilio Programmable SMS
  • part of Twilio CPaaS
  • Microsoft

Korero Competitors

Korero Customer Size Distribution

Small Businesses (1-50 employees)100%
Mid-Size Companies (51-500 employees)0%
Enterprises (more than 500 employees)0%

Korero Technical Details

Deployment TypesOn-premise, SaaS
Operating SystemsWindows, Mac
Mobile ApplicationAndroid, Mobile Web
Supported CountriesGlobal
Supported LanguagesEnglish

Frequently Asked Questions

HubSpot Sales Hub, Pipedrive, and Sugar Sell (SugarCRM) are common alternatives for Korero.

Reviewers rate Task management highest, with a score of 8.6.

The most common users of Korero are from Small Businesses (1-50 employees) and the Information Technology & Services industry.


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