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Businesses using Crisp Real-Time Risk Intelligence from Kroll have reported solving a variety of problems, making it an effective tool …
Crisp Real-Time Risk Intelligence from Kroll
Crisp Real-Time Risk Intelligence from Kroll
Crisp Real-Time Risk Intelligence from Kroll
Overview
What is Crisp Real-Time Risk Intelligence from Kroll?
Crisp is a Social Media Safety and crisis monitoring firm, boasting technology that is trusted by some of the world’s largest, most well-known brands to provide fast, precise detection of critical issues and crises. Crisp is a Kroll company since...
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Pricing
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What is Crisp Real-Time Risk Intelligence from Kroll?
Crisp is a Social Media Safety and crisis monitoring firm, boasting technology that is trusted by some of the world’s largest, most well-known brands to provide fast, precise detection of critical issues and crises. Crisp is a Kroll company since the May 2022 acquisition.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
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Product Details
- About
- Tech Details
What is Crisp Real-Time Risk Intelligence from Kroll?
Crisp is a Social Media Safety and crisis monitoring firm, boasting technology that is trusted by some of the world’s largest, most well-known brands to provide fast, precise detection of critical issues and crises. Crisp is a Kroll company since the May 2022 acquisition.
Crisp Real-Time Risk Intelligence from Kroll Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
Comparisons
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Reviews and Ratings
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Reviews
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Crisp is a great Intercom alternative that has 95% of the functionality at a fraction of cost. It's a perfect tool for both sales and support departments: proactive conversations, chatbots, and an unlimited number of live agents make huge differences for both of the use cases.
- Intuitive chatbot functionality
- Unlimited number of live agents at one fixed price
- Real-time assistance with cobrowsing feature
- A decent number of integrations with popular tools
- Number of native integrations could be bigger
- Additional features for improving conversions like popup banners or guided tours to allow clients to combine multiple tools into one (like Intercom does)
- Chat bots
- Magic browse, which allows to see users screen real time
- Unlimited seats on the "unlimited" package
- Radically increased conversion rates due to proactive chat bots
- Increased customer satisfaction due to stellar support (built in screen share saves a ton of time for troubleshooting, unlimited number of agents helps to improve response times etc)
- Saved hours of time of support team
- Intercom, Freshworks CRM (formerly Freshsales) and Drift
Crisp has fewer auxiliary features that Intercom (popup builder and guided tours is something that comes to mind), however [I feel it] has MUCH better pricing tiers. It does 95% of things Intercom can do at 5% of the price.
Both Drift and Freshworks provide similar solutions which are more expensive, but also have technical issues, which resulted in poorer performance of our website.
Both Drift and Freshworks provide similar solutions which are more expensive, but also have technical issues, which resulted in poorer performance of our website.