Optimum Solutions HRIS (discontinued)

Optimum Solutions HRIS (discontinued) Reviews

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Ratings and Reviews
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Janet Fawcett | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • First and foremost in my opinion Optimum Solutions has great customer service. We are assigned a specialist and can work with that person for every issue or question that arises. The specialist becomes familiar with our company and processes which makes interactions with them faster.
  • Optimum Solutions knows our business and offers helpful ways for us to work with their software to achieve our goals.
  • The turn around time for any question or issues is usually 2 hours or less. If our specialist doesn't have an answer they will work diligently with other employees with the company to provide us an answer in a quick amount of time.
  • Everyone I've dealt with at Optimum Solutions is friendly and knowledgeable . You can tell they love what they do and are always willing to help. Most employees have been with the company for a long time which tells me it's a great company to work for.
  • We are currently using the software designed for the iSeries but are moving to their Windows platform. We are moving to the Windows platform to gain some functionality in terms of a robust Employee Self Service module.
  • In the iSeries software the Payroll and HR functions are separate which makes it a little more difficult to see the whole picture of the employee record. In the Windows version the Payroll and HR functions work as one.
  • The security for the iSeries side is a bit cumbersome in my opinion but we hope that is not the case in the Windows version of the software. We are planning to open up parts of the Windows version to the employee supervisors.
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • The setup of Optimum HRIS was intense as the software comes as a basic shell and everything is personalized to our organization. All earnings codes, leave time, employee types, job codes, taxes, etc. are set up for each company. While this was almost overwhelming at the beginning, we have so much control over the set up and better grasp of the inner workings of the system.
  • Tax updates come quickly and are easily applied. This is especially welcome at year end.
  • The built-in reporting is robust and offers a lot of options, but the ability to dig in to the database using SQL and Excel allows for very powerful reports that are infinitely personalized.
  • The web interface for Optimum HRIS has been less than user friendly but recent updates have definitely shown an improvement.
  • Cosmetically (and nothing to do with functionality), reporting could be "prettier" or allow for customization.
Score 6 out of 10
Vetted Review
Verified User
Review Source
  • Optimum provides fields for just about everything any HR professional would need to track so I found it particularly helpful to have a system that could track Worker's Comp, OSHA and training all in one place.
  • The reporting tool is user friendly and extremely helpful when having to analyze large packets of data.
  • Setting up Optimum in our environment was also a lot easier then other systems I have had to implement in the past and their customer service was very responsive.
  • When exporting reports to Excel I found the formatting to be difficult to work with and having to reformat the reports can be a nightmare. My company's IT department created its own business tools to make the reporting format more user friendly.

Optimum Solutions HRIS (discontinued) Scorecard Summary

Feature Scorecard Summary

Payroll Management (4)
75%
7.5
Pay calculation (1)
91%
9.1
Benefit plan administration (1)
55%
5.5
Direct deposit files (1)
91%
9.1
Salary revision and increment management (1)
64%
6.4

What is Optimum Solutions HRIS (discontinued)?

Optimum Solutions, Inc. was a software development company providing Payroll, Human Resources, and Time & Attendance software for both the IBM iSeries (AS/400) and Microsoft Windows platforms or in the cloud. In October 2019 they were acquired by Kronos, Inc (now UKG after merging with Ultimate Software). Former Optimum products are now supported by Kronos / UKG, and are no longer sold available for sale.

Optimum Solutions HRIS (discontinued) Features

  • Supported: One master file database
  • Supported: Software uniquely configured during implementation
  • Supported: Individual dedicated support representatives

Optimum Solutions HRIS (discontinued) Screenshots

Main Employee Screen

Optimum Solutions HRIS (discontinued) Integrations

  • ERP and Financial Systems
  • Time & Attendance Systems

Optimum Solutions HRIS (discontinued) Competitors

  • Sage Abra
  • Kronos
  • QuickBooks Enterprise

Optimum Solutions HRIS (discontinued) Pricing

Optimum Solutions HRIS (discontinued) Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)0%
Mid-Size Companies (51-500 employees)55%
Enterprises (more than 500 employees)45%

Optimum Solutions HRIS (discontinued) Technical Details

Deployment TypesOn-premise
Operating SystemsWindows
Mobile ApplicationNo
Supported CountriesUnited States
Supported LanguagesEnglish

Frequently Asked Questions

What is Optimum Solutions HRIS (discontinued)?

Optimum Solutions, Inc. was a software development company providing Payroll, Human Resources, and Time & Attendance software for both the IBM iSeries (AS/400) and Microsoft Windows platforms or in the cloud. In October 2019 they were acquired by Kronos, Inc (now UKG after merging with Ultimate Software). Former Optimum products are now supported by Kronos / UKG, and are no longer sold available for sale.

Who uses Optimum Solutions HRIS (discontinued)?

The most common users of Optimum Solutions HRIS (discontinued) are from Mid-size Companies and the Banking industry.