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kvCORE

kvCORE

Overview

What is kvCORE?

The kvCORE platform is described by the vendor, Inside Real Estate in Draper, as a next-gen solution for modern brokerages and enterprises to run their entire business on one platform.

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Recent Reviews

TrustRadius Insights

kvCORE is widely used by real estate agents and brokerages for a variety of purposes. Users rely on kvCORE to effectively manage their …
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kvCORE Review

5 out of 10
June 22, 2022
I used kvCORE 8 years ago with another real estate firm and was truly excited to learn this would be our CRM. Unfortunately, this has been …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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What is kvCORE?

The kvCORE platform is described by the vendor, Inside Real Estate in Draper, as a next-gen solution for modern brokerages and enterprises to run their entire business on one platform.

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://i.insiderealestate.com/kvcore…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

My 5 Favorite RE Tech Features!! KVcore Demo

YouTube

kvCORE Playbooks - How to use kvCORE Playbooks to get real estate leads

YouTube

kvCORE Pricing - HUGE Discount for eXp Realty - What's the Price Difference?

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kvCORE SETUP TRAINING Videos - Drip Campaigns | Property Boost LEADS [TUTORIAL]

YouTube

kvCORE Training Videos - Top FIVE Things To Do On kvCORE Today!

YouTube
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Product Details

What is kvCORE?

kvCORE is a real estate platform that helps brokerages, teams, and agents to scale and grow:

kvCORE features:

1) Dedicated IDX websites for all offices, teams, and agents - equipped behavioral intelligence, automation, and chat.

2) Smart CRM bubbles up top priorities for agents in one single dashboard.

3) Mobile app enables agents to wake up to warm leads right on their phone everyday.

4) Marketing automation system provides agents mass email + text, video messaging, power dialer, and pond accounts.

5) Social sharing tools drive exposure of listings.

6) Business analytics suite creates tight transaction integration and automation for payouts.


kvCORE Features

  • Supported: Smart CRM
  • Supported: IDX Websites
  • Supported: Auto Nurture Campaigns
  • Supported: Mass Email + Text + Video
  • Supported: Mobile App + Dialer
  • Supported: Lead Gen Tools
  • Supported: Listing Marketing
  • Supported: Squeeze Pages
  • Supported: Behavioral Intelligence + Automation
  • Supported: Integration Ready
  • Supported: Voicemail Drop w/BombBomb
  • Supported: Pond Accounts
  • Supported: Business Analytics Suite
  • Supported: Social Sharing Tools

kvCORE Screenshots

Screenshot of IDX websites for all agents - with behavioral intelligence & chat.Screenshot of Smart CRM bubbles up top priorities each day in 1 dashboard.Screenshot of Agents wake up to warm leads right on their phone.Screenshot of Mass Email + Text, Video Messaging, Power Dialer, Pond Accounts + MoreScreenshot of Drive listing exposure with seamless social media sharing.Screenshot of Tight transaction and business analytics integration.

kvCORE Video

Quick overview of the kvCORE platform.

kvCORE Competitors

kvCORE Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry, Mobile Web

Frequently Asked Questions

The kvCORE platform is described by the vendor, Inside Real Estate in Draper, as a next-gen solution for modern brokerages and enterprises to run their entire business on one platform.

Boomtown, MoxiEngage, and Chime CRM are common alternatives for kvCORE.

Reviewers rate Support Rating highest, with a score of 2.

The most common users of kvCORE are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(34)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

kvCORE is widely used by real estate agents and brokerages for a variety of purposes. Users rely on kvCORE to effectively manage their schedules, ensuring that they stay on top of important tasks and maintain consistent contact with leads. The software's lead generation and auto-marketing capabilities are highly valued by users, particularly the lead gen squeeze page feature which generates a significant number of leads for their businesses. The kvCORE app is also greatly appreciated as it allows users to receive instant notifications on their phones, enabling quick and convenient responses to new leads, questions, or texts.

For eXp Realty agents, kvCORE serves as an essential tool, providing each agent with their own dedicated agent system, website, and CRM. Many users consider kvCORE to be their primary customer relationship management solution, using it as a hub for marketing campaigns such as mass texting, mass emailing, and video sharing. It has proven instrumental in streamlining business processes and taking businesses to the next level.

Additionally, entire organizations utilize kvCORE as a comprehensive system for CRM, lead generation, sales opportunities, and client management. The software helps prevent missed opportunities through automated communication and prompts for manual follow-ups. Despite some complexities reported by certain users in terms of training and customization processes, many appreciate the depth and usefulness of kvCORE in various aspects of their real estate business.

While there have been reports of challenges such as difficulties with lead imports when switching brokerages and complaints about the training process, other users have found success in using kvCORE for creating marketing materials, generating leads, and closing deals. It is worth noting that the software may be better suited for large enterprise brokerages due to its advanced features but can still be beneficial for individual agents who wish to drive leads through paid campaigns and automate communication efforts.

It is important to mention that some users have expressed concerns regarding customer support experiences and perceived lack of integrity from the company. Additionally, there have been instances where auto-replies to customers became obnoxious, leading to requests for unsubscribing. Furthermore, while kvCORE offers valuable services, it comes at a cost and some users have highlighted the need for better support in order to fully utilize its advanced system.

Overall, kvCORE is widely used by organizations and individuals for lead generation, client management, and communication. While experiences and satisfaction levels may vary, many real estate professionals find value in the software's features.

Automation Efficiency: Users have expressed that kvCORE's automation feature is incredibly helpful in managing leads, with some mentioning how impressed they are with the software's ability to automatically send texts and emails based on lead actions. This automation has made lead management more efficient for users.

Easy Lead Generation: Many users highly praise kvCORE's squeeze page feature, noting that it simplifies lead generation by handling all the necessary steps, such as capturing contact information, sending relevant homes, and even sending automated thank-you texts. They appreciate how this feature ensures no potential opportunities fall through the cracks.

Organizational Assistance: Users value how kvCORE helps them stick to a daily schedule by providing tasks to complete each day. By logging in and following the instructions provided, users can easily perform actions like calling leads or creating market reports. This feature simplifies lead management and helps users stay organized and on task.

  1. Lack of Customization Options: Some users have expressed a desire for better customization options for their websites in kvCORE. They feel that the current templates do not offer enough flexibility to truly reflect their brand and unique selling points.

  2. Slow Support Response Times: Several users have mentioned that they would like quicker response times from the support staff at kvCORE. They find the current wait times for support chat to be long and prefer more timely assistance when they encounter issues or have questions.

  3. Non-Intuitive User Interface: Users have commented that they find the software interface of kvCORE to be non-intuitive and not designed with regular users in mind, but rather geared towards software engineers. They believe that improvements could be made to make it more user-friendly and easier to navigate, especially for those without technical backgrounds.

Users commonly recommend the following for KvCORE:

Invest time in training: Users suggest dedicating a good amount of time upfront to learn how to use KvCORE effectively. They recommend watching training videos, signing up for training webinars, and utilizing all the training material available. Users advise investing in training to become proficient with KvCORE's features and recommend joining the mastermind group and relying on customer support for assistance.

Utilize all features and possibilities: Users highly recommend exploring the possibilities of KvCORE to enhance business communications. They suggest setting up customers on drip campaigns to stay in touch and recommend switching to KvCORE for better lead tracking and marketing plans. Users also advise utilizing the Smart CRM feature of KvCORE and recommend running through basic training and importing contacts to the CRM immediately.

Take advantage of resources: Users highly recommend taking advantage of the help available for learning how to use KvCORE. They suggest watching tutorial videos in the system and on YouTube, as well as attending webinars and researching all the benefits offered. Users also advise finding someone experienced with the software to show you how it works and suggest spending time playing with the features of KvCORE on a daily basis.

Overall, users recommend investing time in training, utilizing all features of KvCORE, and taking advantage of available resources to make the most of this system for website management, dialer, CRM, lead gen, and more.

Attribute Ratings

Reviews

(1-25 of 25)
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Score 1 out of 10
Vetted Review
Verified User
Incentivized
Data security is the big concerns for my experience with kvCORE, this company could delete your account without any pre-notice or warnings. I signed up kvCORE under my company 's account and spend tons of time to learn the system and I spend over $13k on ads to generate the leads and all database stored in kvCORE, somehow I noticed my account was deleted Jan.03.2024 and I lost all my leads and database since than, My office and myself contacted kvCORE for several times and paid the data restoration fee and disappointingly , one month later after the requested fee paid to kvCORE, No any progress on my data restoration , 3 month I was unable to access my database, potentially lose 5 deals from the hot leads, very disappointing experience, i am sharing my bad experience with kvCORE here and hopefully this nightmare will never happen to anyone else!!
Danny Bolton | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User
Incentivized
The lead routing software is an absolute joke - if you don’t respond within 3 minutes to a lead sent to you at 3am you lost the lead and get shoved to the bottom of the list for being “non-responsive.”The forced automated responses when you enter a new lead is pathetic, and I have lost clients because they were being slammed with emails and texts I didn’t even know were being generated. You can turn it off, but only if you know that it was turned on by the system automatically in the first place.
TJ Martin | TrustRadius Reviewer
Score 2 out of 10
Vetted Review
Verified User
I think if you have a very large brokerage and can afford to pay for a fully customized set up then it may be worthwhile. I would make sure you have a dedicated support team, not an account manager. In my opinion, the account managers are worthless and will not respond most of the time. We are on our second account manager in 9 months of using the system and cannot get in touch with him. In my experience, the account managers have no knowledge of how the system works or how anyone in real estate would want it to work. Obviously, I can only say this for the two managers we have had so far. I would steer clear of this system unless you want to spend a few thousand a month for a system that, I feel, will impede your business rather than improve it.
Score 2 out of 10
Vetted Review
Verified User
Incentivized
I think it’s well suited if you have too much time on your hands and feel the need to watch and monitor this like a toddler. If you’re alone and need to speak to someone, I think customer service will be great company because, in my experience, there’s always a problem. In my experience, they will get back to you with some useless advice, or comment that doesn’t help in any way, but at least you have someone to talk to. I think if you generally hate yourself and need to feel worse, this program will help with that too!
Score 1 out of 10
Vetted Review
Verified User
I can't name one thing I like about using kvCORE. It has so many moving parts. This was what was offered by my brokerage & the training is all via long online prerecorded training sessions. I gave them many hours before I decided it would be more advantageous to take my leads & not use any part of kvCORE.
Grace Bitzer | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I love that I can integrate my other paid lead sources directly to kvCORE. From start to finish, I know that through my kvCORE campaigns everything will be tracked and streamlined to aid me in providing the best service to my clients.
Jeff Rayno | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Two times I got a house sold because the AI hooked the person to start conversing. It is shocking when you see it happen. The daily disbursement (out of our MLS feed) of houses that are based on criteria chosen by the user. People love that. A linear record of all transactions with the client is visible via a scroll bar.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
kvCORE is excellent when it comes to automation. To have the "set it and forget it" set up is great for real estate agents. Especially the ones that are terrible at follow-up. The open house app adds a whole other level to the platform. It allows you to enter the names of attendees and they go right into your database and immediately start receiving notifications from the drip campaign.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I don't think there is a system better suited to brokerages that want to provide their agents with a high amount of support. We investigated and tried several other systems, and this was by far the best. If you are a brokerage and want to provide your agents with a good CRM, good websites, and easy lead gen tools, I don't think you can do better than kvCORE.

It's quickly become one of our top value propositions when combined with the high amount of hands-on 1-on-1 assistance we provide agents with to actually get into and use kvCORE.
James Stoneham | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User
Although the product works as described, their customer service is horrible. After a little over a year, I changed my business focus and no longer had a need for their service and it has taken me over 3 months to try to cancel the service. They will not return calls and are now threatening to send me to collections. I have sent at least 6 emails trying to cancel, but they will not even call me back.
Kristen Haus-Realtor | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User
They have a great sales pitch and make lots of promises for [their] products. [However, in my opinion] the customer service has no real control- receptionists at best. [In our experience] the trainer's systems were down 3/4 trading sessions with sorry we need to reschedule. [For us] the integration of [the] other lead gen product is glitchy! Overall our team was very disappointed with our entire interaction with kvCORE and inside real estate.
Jessica Mendenhall | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I always use kvCORE as one of my "go-to" points when I'm telling other agents why my company, eXp, is better than their brokerage. Most agents have heard of kvCORE but have never used it due to the price, when I tell them they get it free with eXp they are always so surprised to know that a brokerage would give something of such value to their agents at no cost. kvCORE is what keeps my business going. It makes my days more organized and keeps me in contact with my leads.
February 28, 2020

Great Tool

Anastasiia Gorianina | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • KvCORE is excellent for real estate business because it simplifies the work of managing your database of clients and offers ways to generate more leads.
  • When you get a lead (either from an open house or met at a party or from online ad), then you can set up an auto follow up campaign and be able to see if this lead did visit the links you've been sending him/her and what properties they looked at.
Arcoma L. Briceño | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I really love the program. It has so many functions. I probably am not using many of these functions to their fullest ability, but I am learning and layering as I go. I want to see if I can improve my lead generation as that is my specialty area in my real estate practice.
Mike Stearns | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Generating new leads and listing advertisements with easy FB adds/boosts, new leads, and listing advertisements with a quick auto post from craigslist. Mass text to buyers with a new listing. A quick text or email back to the buyer from the activity page. I really like being able to tell if they did their property search from their phone or from a computer. If they search from their phone then I send them a quick text. If they search from an email then I email them a quick note.
Marc A. Dumas | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It's great for real estate. It helps me keep my business moving in the right direction. At the end of the day, it has helped me spend more time interacting with my clients instead of interacting simply with the data. I'm not sure how teams use it as I'm not on one, but I'm sure there is a fix there too.
Cindy Jo Kulp | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
If you are a real estate agent, you need to check out this system. The flow is great and you don't have to piece together different solutions and subscriptions to create a similar one-stop provider. This might be expensive for a solo agent.
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