#1 most frequent
United States of America
69.5%283 installations of 407
What is LabVantage?
LabVantage Solutions headquartered in New Jersey offers their flagship laboratory information management system (LIMS): LabVantage. The platform emphasizes flexibility, and supports research and development labs, quality control, biopharmaceutical, and other labs with operational support and workflow automation.
Categories & Use Cases
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Who Buys & Uses LabVantage
#2 most frequent
Switzerland
3.7%15 installations of 407
#3 most frequent
India
3.4%14 installations of 407
Happy User
Pros
- Worked very closely with us on developing the Statement of Work and provided us with a very good roadmap
- Programmers completed the changes and improvements on time.
- The contact for issues that arise on a daily bases is able to work with our people in a very professional basis.
Cons
- Be more attentive to our needs and what we are looking for vs. telling us how we should work when it comes to improvements
- Develop LVConnect interfaces with more instruments that is universal and easy to use
Return on Investment
- The system has freed up chemists' time and effectively helped us to grow 12% per year over the past 3 years without adding a chemist FTE
Other Software Used
LabVantage, Microsoft Dynamics GP, GoldMine
LabVantage Review
Pros
- Their project management staff and developers work well with the organization to fully understand the process that needs to be designed.
- Their support staff is outstanding. They are responsive and work to rectify the situations that are presented to them.
- It sometimes takes a long time for sales to answer questions on quotes and change orders.
Cons
- The currently LIMS system is web based. Unless you have java programmers on staff that can create new 'workflows', you will pay for the enhanced functionality
Return on Investment
- This software has allowed us to continue to grow.
- We can output 20% more samples that we did with our old system
Other Software Used
GoldMine, TIBCO Jaspersoft, Microsoft Dynamics SL
Not an ideal solution for providing data services
Pros
- Request tracking, numbering: LabVantage provides a unique number to each request, which makes requests easy to track and refer to.
- Web-enabled: we can link to LabVantage requests and attachments from other systems.
- Single Sign-On: users can use their network username/password to login to LabVantage
Cons
- Request pages are hard to view, especially when viewing with a team on a large screen. We export the the request information into other systems so that we can hold team reviews and discussions
- Prioritization. We use an agile framework for prioritizing requests. It would be so much easier if requests could be ordered in a prioritized backlog. Instead, we have to use a different tool for prioritization
- Requester/PI billing linkage: I am not sure if this is something specific to our organization, but the linkages between Requestors/PIs and grants/pay accounts do not work well for our business. We are always have to come up with work arounds and exceptions to deal with system limitations.
Return on Investment
- Executives like being able to run aggregated reports for usage across all cores and having a single place to collect all core billing information. However, for system users/analysts, it is a cumbersome time-waster and extra data-entry that does not provide any value to the team.
Other Software Used
Pivotal Tracker, QuoteWerks, OnCore, Atlassian Confluence, Bitbucket