LabVantage

LabVantage

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Score 3.5 out of 100
LabVantage

Overview

What is LabVantage?

LabVantage Solutions headquartered in New Jersey offers their flagship laboratory information management system (LIMS): LabVantage. The platform emphasizes flexibility, and supports research and development labs, quality control, biopharmaceutical, and other labs with operational support and workflow automation.
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Recent Reviews

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Product Demos

How LabVantage Can Help with Your Organizations Digital Transformation
01:07
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Product Details

What is LabVantage?

LabVantage Solutions headquartered in New Jersey offers their flagship laboratory information management system (LIMS): LabVantage. The platform emphasizes flexibility, and supports research and development labs, quality control, biopharmaceutical, and other labs with operational support and workflow automation.

LabVantage Video

LabVantage CEO John Heiser shares how LabVantage can help companies & labs digitally transform scientific knowledge into workable knowledge for better outcomes.

LabVantage Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

 (3)

Reviews

(1-3 of 3)
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Score 3 out of 10
Vetted Review
Verified User
Our department uses LabVantange as the request intake, tracking, and billing tool for data requests related to research. It replaced the previous MS Excel tool that the team was using. The system is not well suited to our kind of work, but we are one of several research cores at our company, and all of the other cores use LabVantage, so we really had no choice but to use the same system.
  • Request tracking, numbering: LabVantage provides a unique number to each request, which makes requests easy to track and refer to.
  • Web-enabled: we can link to LabVantage requests and attachments from other systems.
  • Single Sign-On: users can use their network username/password to login to LabVantage
  • Request pages are hard to view, especially when viewing with a team on a large screen. We export the the request information into other systems so that we can hold team reviews and discussions
  • Prioritization. We use an agile framework for prioritizing requests. It would be so much easier if requests could be ordered in a prioritized backlog. Instead, we have to use a different tool for prioritization
  • Requester/PI billing linkage: I am not sure if this is something specific to our organization, but the linkages between Requestors/PIs and grants/pay accounts do not work well for our business. We are always have to come up with work arounds and exceptions to deal with system limitations.
Probably better suited for true lab users. It is less suited for managing data requests. Most departments in our organization have abandoned allowing customers to enter their own requests because it is too complex and cumbersome.
June 29, 2018

Happy User

Larry Somrack | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We have recently upgraded to LV7 across the entire laboratory working with 2 locations. Our entire lab has been paperless ever since we began to use LabVantage. The main issue we have had is to use the product directly "out of the box" and had to have customization to function. We do understand that some of the issues will be resolved with updates but with the customizations done it will cause us some problems and unacceptable costs. The other issue we have is not having interface updates of instruments with Microsoft 10 operating systems.
  • Worked very closely with us on developing the Statement of Work and provided us with a very good roadmap
  • Programmers completed the changes and improvements on time.
  • The contact for issues that arise on a daily bases is able to work with our people in a very professional basis.
  • Be more attentive to our needs and what we are looking for vs. telling us how we should work when it comes to improvements
  • Develop LVConnect interfaces with more instruments that is universal and easy to use
The customer support is outstanding and when the system is running (97% uptime) it makes everything happen on time and correctly.
May 03, 2018

LabVantage Review

Score 7 out of 10
Vetted Review
Verified User
The LabVantage product is a specialized ERP system that is used primarily in testing laboratories. This product is used across the entire organization. It manages our laboratory.
  • Their project management staff and developers work well with the organization to fully understand the process that needs to be designed.
  • Their support staff is outstanding. They are responsive and work to rectify the situations that are presented to them.
  • It sometimes takes a long time for sales to answer questions on quotes and change orders.
  • The currently LIMS system is web based. Unless you have java programmers on staff that can create new 'workflows', you will pay for the enhanced functionality
Their software is best suited to organizations that are larger and have a full understanding of their processes. I work for a smaller organization and we had to change some of our processes to fit the software. Also - as a small organization, we do not have the necessary funds to pay for all of the customizations that would allow us to work better within the software itself.
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