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LabVantage

Score7.4 out of 10

5 Reviews and Ratings

What is LabVantage?

LabVantage Solutions headquartered in New Jersey offers their flagship laboratory information management system (LIMS): LabVantage. The platform emphasizes flexibility, and supports research and development labs, quality control, biopharmaceutical, and other labs with operational support and workflow automation.

Categories & Use Cases

Happy User

Pros

  • Worked very closely with us on developing the Statement of Work and provided us with a very good roadmap
  • Programmers completed the changes and improvements on time.
  • The contact for issues that arise on a daily bases is able to work with our people in a very professional basis.

Cons

  • Be more attentive to our needs and what we are looking for vs. telling us how we should work when it comes to improvements
  • Develop LVConnect interfaces with more instruments that is universal and easy to use

Return on Investment

  • The system has freed up chemists' time and effectively helped us to grow 12% per year over the past 3 years without adding a chemist FTE

Other Software Used

LabVantage, Microsoft Dynamics GP, GoldMine

LabVantage Review

Pros

  • Their project management staff and developers work well with the organization to fully understand the process that needs to be designed.
  • Their support staff is outstanding. They are responsive and work to rectify the situations that are presented to them.
  • It sometimes takes a long time for sales to answer questions on quotes and change orders.

Cons

  • The currently LIMS system is web based. Unless you have java programmers on staff that can create new 'workflows', you will pay for the enhanced functionality

Return on Investment

  • This software has allowed us to continue to grow.
  • We can output 20% more samples that we did with our old system

Other Software Used

GoldMine, TIBCO Jaspersoft, Microsoft Dynamics SL

Not an ideal solution for providing data services

Pros

  • Request tracking, numbering: LabVantage provides a unique number to each request, which makes requests easy to track and refer to.
  • Web-enabled: we can link to LabVantage requests and attachments from other systems.
  • Single Sign-On: users can use their network username/password to login to LabVantage

Cons

  • Request pages are hard to view, especially when viewing with a team on a large screen. We export the the request information into other systems so that we can hold team reviews and discussions
  • Prioritization. We use an agile framework for prioritizing requests. It would be so much easier if requests could be ordered in a prioritized backlog. Instead, we have to use a different tool for prioritization
  • Requester/PI billing linkage: I am not sure if this is something specific to our organization, but the linkages between Requestors/PIs and grants/pay accounts do not work well for our business. We are always have to come up with work arounds and exceptions to deal with system limitations.

Return on Investment

  • Executives like being able to run aggregated reports for usage across all cores and having a single place to collect all core billing information. However, for system users/analysts, it is a cumbersome time-waster and extra data-entry that does not provide any value to the team.

Other Software Used

Pivotal Tracker, QuoteWerks, OnCore, Atlassian Confluence, Bitbucket