Lakeside Digital Experience Cloud, powered by SysTrack

Scalability: Many users have praised Systrack for its scalability, stating that it can be easily scaled up to meet their growing needs. This feature has been mentioned by several reviewers, indicating that Systrack is capable of handling larger systems and accommodating the growth of businesses. Comprehensive system insights: Reviewers have commended Systrack for providing a comprehensive picture of each system. This valuable feature offers detailed insights and analytics about the performance and behavior of individual systems. It allows users to troubleshoot issues, optimize performance, and make informed decisions based on accurate data. Excellent customer service: Users have consistently mentioned that Systrack's customer service is second to none. Multiple reviewers have had positive experiences with the support provided by Systrack's customer support team. They highlight the helpfulness, responsiveness, and effectiveness of the team in addressing their queries or issues promptly. Overall, these commonly cited pros highlight Systrack's strengths in terms of scalability, comprehensive system insights, and excellent customer service according to user feedback.

Some users have expressed that the large amount of information available in the software makes it challenging to know where to begin. They mentioned that having an overwhelming amount of data can be daunting and may require additional guidance or tutorials to navigate effectively.

Creating customized dashboards with meaningful titles can be effective, but several reviewers have mentioned that it demands a significant amount of time and skill. They noted that while the capability is there, it may not be easily accessible for users without prior experience or training.

A few customers have stated that they found the navigation within the software to be unintuitive, making it difficult for them to find specific features or perform certain actions. They suggested improvements in terms of clearer menu options, more intuitive icons, and streamlined workflows to enhance user experience.

Users have made several recommendations based on their experiences with the software. The most common recommendations include keeping track of the SQL footprint, taking advantage of professional services and training, and conducting a small Proof of Concept (PoC) to ensure desired benefits are achieved. These recommendations reflect the opinions and experiences of users, reviewers, and customers who have utilized the software and highlight areas that may be important for organizations to consider when implementing it.