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Landbot

Landbot

Overview

What is Landbot?

Landbot.io is a no-code chatbot platform used by businesses to build frictionless conversational experiences from end-to-end. With the goal of turning conversations into profitable outcomes, Landbot helps Marketing, Operations, and Customer Service teams increase their efficiency and cut operating costs.…

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Recent Reviews

TrustRadius Insights

Landbot has proven to be a valuable tool for a wide range of users, allowing them to build their core products without the need for …
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Pricing

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Sandbox

$0

Cloud
Per Month Per User

Starter

$39

Cloud
per month

Pro

$99

Cloud
per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://landbot.io/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $39 per month
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Product Details

What is Landbot?

Landbot.io is a no-code chatbot platform used by businesses to build frictionless conversational experiences from end-to-end.

With the goal of turning conversations into profitable outcomes, Landbot helps Marketing, Operations, and Customer Service teams increase their efficiency and cut operating costs. Whether it's for WhatsApp, Web, or Messenger, the user can create automated chatbot flows to better engage customers and increase conversion rates.

The vendor further states Landbot is also leveraging recent advancements in AI and GPT-3 to help make the chatbot building experience even more accessible, combining the no-code capabilities of Landbot with other Large Language Models.

Landbot Features

  • Supported: No-Code Chatbot Builder
  • Supported: Visual Plus & Drag Builder
  • Supported: Lead Generation No-Code Chatbot
  • Supported: Text-to-Bot AI Builder
  • Supported: Natural Language Understanding Block
  • Supported: WhatsApp Automation
  • Supported: Brick Templates Management

Landbot Screenshots

Screenshot of Landbot - Visual Plus & DragScreenshot of Landbot - IntegrationsScreenshot of Landbot - Templates - BricksScreenshot of Landbot - WhatsApp AutomationScreenshot of Landbot - FormulasScreenshot of Landbot - AnalyticsScreenshot of Landbot - Dynamic DataScreenshot of Landbot - Conditional Logic

Landbot Video

Landbot 3.0

Landbot Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(7)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Landbot has proven to be a valuable tool for a wide range of users, allowing them to build their core products without the need for sophisticated stacks or multiple developers. Customers have expressed satisfaction with the product's affordable price, amazing features, and reliable support. By using Landbot, companies have been able to increase customer participation in campaigns by 15% compared to previous efforts. The product has also been effective in helping users create chatbots that provide information on chosen topics, automating customer service tasks, and streamlining the client-customer interaction process. Users have found it easy to build their entire sales process through the chatbot, considering it the best option they have come across so far. Overall, Landbot simplifies processes, digitizes conversations, and improves customer service, making it a game-changer for many businesses.

Landbot receives positive feedback from users for its easy and agile solution. Many reviewers have stated that the intuitive user interface of Landbot makes it easy for non-technical users to build and deploy bots quickly. The drag-and-drop workspace of Landbot is highly intuitive and valuable, allowing users to easily customize and connect different elements of their bots. Users appreciate the flexibility and customization options offered by Landbot, allowing them to run custom code and integrate with other platforms. Several reviewers have mentioned that the simplicity of the interface and the multiple plugins available in Landbot make it easy for them to create and track the flow of their bots. The prompt and helpful customer support provided by Landbot is highly valued by users. They mention that they received quick responses and assistance when needed. Users also appreciate the attractive front-end experience offered by Landbot and its ability to integrate into their clients' marketing stack seamlessly. Integration options such as Zapier integration and webhooks are well-regarded by users as they allow them to transfer information to CRM systems efficiently while collecting more data in an engaging way. Many users consider Landbot one of the best bot builder platforms on the market due to its simplicity, customer service, and overall user experience. They praise the software's ability to quickly build complex prototypes, integrations with other platforms, and the comprehensive documentation provided. Users find Landbot beautifully designed and unique compared to other chatbot builders in the market. They highlight the user-friendly interface of Landbot as being intuitive and easy to use. The ability to automate audio responses sets Landbot apart from other chatbot providers, and users highly value this feature. Overall, Landbot receives positive feedback for its easy and agile solution, flexibility with customization options, prompt customer support, attractive front-end experience, powerful functionality, beautifully designed interface, and the ability to automate audio responses.

Slow User Interface: Some users have mentioned that they have experienced a slowdown in the user interface of the bot builder canvas, which can make tasks difficult and hinder productivity. This issue has been reported by multiple reviewers who find it frustrating to work with.

Limited Customization Options: Users feel that Landbot's solution lacks certain customization options, restricting their ability to tailor the chatbot to their specific needs and brand identity. Several users have expressed this concern, stating that they would like more flexibility in designing their bots.

Expensive Pricing: Some users find Landbot to be on the expensive side compared to other similar tools, suggesting that a lower price point would be more desirable for them. They believe that the pricing should be more competitive given the available features and alternatives in the market.

Users commonly recommend Landbot for several reasons. Many users appreciate that Landbot is a reliable and easy-to-use tool, especially for businesses with less than 100 chats per month. Users also recommend Landbot for its visually appealing bot and the fact that coding knowledge is not required to use it. Additionally, users praise Landbot for its ease of use, stability, and performance, making it a powerful tool with a variety of use cases. They also mention Landbot's quick setup, user-friendly interface, and ability to improve customer engagement and gather information. Lastly, users recommend Landbot for its comprehensive knowledge base and ease of use, even for beginners. Overall, users believe Landbot is a reliable and easy-to-use tool with a conversational interface and a great mobile experience.

Attribute Ratings

Reviews

(1-2 of 2)
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Score 8 out of 10
Vetted Review
Verified User
Incentivized
We mainly use it as a lead capturing tool and as a Routing tool (routing customers to the right URL according to the options/topic customer choose). We capture the leads from our customers and route them to the respective teams. We are planning and in the works to expand our bot usability.
  • User Interface: All you need is your bot script ready, the easy-to-use UI makes the bot building super cool and easy.
  • Auto Assign: The auto-assign feature works flawlessly. It reduces or most of the time removes the need for a chat assigning system/routing system. This feature when rightly used assigns the chat to the agents according to their workloads.
  • Integrations: Landbot has the highest amount of integrations compared to other similar tools that we use ( such as drift, MobileMonkey .etc). We mainly use Calendly, Zendesk, and Zapier.
  • Keywords Jump Feature: As a feature, it is good. But there is a scope of improvement that I see. In our Business, there are a lot of words that are similar for example Bearing/Bear ring/Bearing. So, at times the bot takes some time to find the exact keyword what the user wants and then route it accordingly. Most of the time, it does right, but at times it doesn't.
Well Suited: If you are looking for a bot -
- that is easy to build, that requires no IT person
- that has competitive prices
- that has a clean and easy reporting option, which can help the data analytics.
Not Well Suited: Though it has Dialogflow integration, you cannot use it as a complete self-learning bot solution. If you are looking for a bot that is self-learning you have to go for IBM Watson Assistant/Dialogflow/SAP Conversational AI.
  • Whatsapp Business: We use it extensively with our customers
  • Auto Assign Feature
  • API Chatbot
  • We mostly had a positive impact with this tool. With our chat channel, we increased our new customer rate by 15% and return customer rate by 10%. We are seeing some decent returns with the tool.
Drift is quite pricey, on the cost part, Landbot was much better with almost similar features. Also, on the UI front, Landbot was a pretty decent tool compared with Drift or MobileMonkey. The usage was easy, the reporting was very easy to get. Considering all these parameters, we chose Landbot for our Organization.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use it constantly to automatically receive requests from new leads. We set up ads on the page with the bot, then the leads answer simple questions and leave their contacts. This is a cool product with a visual constructor of all issues, many integrations, such as webhooks, Zapier, and Google Sheets. It also has integration with Google Analytics and Facebook.
  • Simple visual constructor for your bots
  • Many bot patterns
  • Zapier and Webhooks
  • Full customization CSS for your bots
  • Need to improve answer options with pictures
  • Ability to upload custom icons for answer buttons
  • The ability to pop up on the side like Typeform has.
Great for the site embedded. Ideal for advertising traffic—conversion up to 20%. Not suitable for creating bots in instant messengers. Still, there are other more convenient services for this. Waiting for improvements, human takeover, redesign, and proactive mobile redesign.
  • Fast payback on advertising budget due to high conversion.
  • Need a mobile application for chat operators, if the leads want to chat with a living person.
We still have services such as Activechat and Odus IO. But Landbot defeats them easily in terms of a chatbot for landings.
Everything is simple. Very helpful support team. Always answer your question and help solve the problem.
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