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Language I/O has become an integral part of many businesses' international expansion strategies. The tool offers real-time machine …
Overview
What is Language I/O?
Language I/O provides software that uses a unique combination of human and machine translation to automate the translation of customer support content such as FAQs, emails and chat within CRMs such as Oracle, Salesforce and Zendesk. The product suite,…
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What is Language I/O?
Language I/O provides software that uses a unique combination of human and machine translation to automate the translation of customer support content such as FAQs, emails and chat within CRMs such as Oracle, Salesforce and Zendesk. The product suite, Language I/O Help, Language I/O Response and…
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Product Demos
Chatbot Solution Demo - Language I/O Multi-Language Translation Service
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Product Details
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What is Language I/O?
Language I/O Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Recommendations
Language I/O has become an integral part of many businesses' international expansion strategies. The tool offers real-time machine translations, eliminating the need for hiring language experts for each region. This has allowed companies to provide support in various languages, reducing call center operation costs significantly.
Moreover, Language I/O has helped businesses communicate with their new audiences using their product effectively. It translates help articles and provides specialized support to worldwide users through chat and email translation functionality, which integrates seamlessly with Salesforce. This enables companies to maintain their SLAs while rolling out the tool and adds new language support easily at their pace.
By using Language I/O, companies have been able to disperse contact volume efficiently while avoiding the burden of having to track the language skills of the team to cover different shifts along day/night/weekend. Lastly, Language I/O helps ensure security for companies working with highly sensitive information, providing both convenience and protection for their work.
Users of Language I/O have made several recommendations based on their experiences with the product.
Implementing Language I/O: Users have recommended Language I/O for its straightforward implementation process. They have found it easy to set up and integrate into their existing systems without encountering any major challenges.
Support team effectiveness: Users have praised the support team from Language I/O for their helpfulness and promptness in resolving any issues that arise. Customers appreciate the high level of service they receive when seeking assistance, which contributes to a positive overall experience with the product.
Translation capabilities: Many users strongly recommend Language I/O as a translation tool. They find it reliable and efficient in translating content into multiple languages, making it a valuable asset for businesses that need to offer support in different languages. Some users even suggest using Language I/O specifically as a translation partner for companies operating on Salesforce.
Overall, users have expressed their satisfaction with Language I/O, highlighting its ease of implementation, effective support team, and strong translation capabilities as key reasons to consider using this tool for language support in businesses.