Laserfiche

Laserfiche

Score 7.9 out of 10
Laserfiche

Overview

What is Laserfiche?

Laserfiche has two main editions: Rio and Avante: Laserfiche Rio is designed to meet the needs of large organizations that have more than 100 users. It combines content management functionality with business process management (BPM), security and auditing, unlimited servers...
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Recent Reviews

Top-Notch

9 out of 10
October 29, 2019
Laserfiche is used throughout the entire city as a records management repository. I am currently responsible for ensuring proper records …
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Best DMS ever

9 out of 10
October 14, 2019
Laserfiche is used in the schools where I managed the IT Department. We used it in archiving the student files, as well as each …
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Popular Features

View all 12 features
  • Document management (23)
    8.2
    82%
  • Content capture & imaging (23)
    8.2
    82%
  • Records management (22)
    8.0
    80%
  • File sync, storage & archiving (23)
    7.2
    72%

Reviewer Pros & Cons

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Video Reviews

Leaving a video review helps other professionals like you evaluate products. Be the first one in your network to record a review of Laserfiche, and make your voice heard!

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Pricing

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Starter

$540

On Premise
per year per user

Starter

$600

Cloud
per year per user

Professional

$710

On Premise
per year per user (starts at 10 users)

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.laserfiche.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Starting price (does not include set up fee)

  • $540 per year per user
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Product Demos

What is Laserfiche?
01:45
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Features

Enterprise Content Management

Features related to managing business content and transactional content for enterprises.

8.1Avg 8.4
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Product Details

What is Laserfiche?

Laserfiche is an enterprise content management solution that automates processes, manages documents, and integrates applications across the organization. It works within the user's existing infrastructure by bringing their applications together, with the goal of simplifying how work gets done.

With Laserfiche’s code-free process designer, users can keep things moving quickly between departments without programming experience. Document management features digitize and organize business-critical information while keeping team members on the same page every step of the way.

Since 1987, Laserfiche has developed compliance and business process solutions for multiple industries, including:

•Local, State and Federal Government
•Higher Education and K-12
•Wealth Management
•Healthcare

The vendor promises to help organizations achieve rapid ROI with Laserfiche’s robust, out-of-the-box features or leverage powerful customization tools to develop solutions that meet their needs.

Laserfiche aims to streamline business operations so users can focus on the people and ideas that drive their businesses forward.

Laserfiche Features

Enterprise Content Management Features

  • Supported: Content capture & imaging
  • Supported: File sync, storage & archiving
  • Supported: Document management
  • Supported: Records management
  • Supported: Content search & retrieval
  • Supported: Enterprise content collaboration
  • Supported: Content publishing & creation
  • Supported: Security, risk management & information governance
  • Supported: Contract lifecycle management
  • Supported: Automated workflows
  • Supported: Mobile support
  • Supported: Integration

Laserfiche Screenshots

Screenshot of Laserfiche Records ManagementScreenshot of Change of Major/Minor Request created with Laserfiche FormsScreenshot of Student Information Sheet created with Laserfiche FormsScreenshot of Laserfiche Quick Fields ScanningScreenshot of Laserfiche Quick Fields ScanningScreenshot of Laserfiche Mobile RepositoryScreenshot of The Laserfiche home screen is an intuitive starting point where users can access their open tasks, starred documents, forms and more.Screenshot of Creating and automating forms is a breeze with our easy-to-use software.Screenshot of Access a centralized repository from any web browser using the Laserfiche web client.Screenshot of With Laserfiche, you can easily access business process metrics to identify bottlenecks and assess process health.

Laserfiche Video

Discover how Laserfiche Enterprise Content Management (ECM) software can benefit your organization. From securely storing your information to automating routine processes, Laserfiche will help ensure you never lose a document again.

Laserfiche Integrations

Laserfiche Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationApple iOS, Android
Supported CountriesNorth America, South America, Europe, Eurasia, Africa, China, India, South Pacific, Middle East, Australia
Supported LanguagesEnglish, Spanish, French, Arabic, Chinese

Frequently Asked Questions

Laserfiche has two main editions: Rio and Avante: Laserfiche Rio is designed to meet the needs of large organizations that have more than 100 users. It combines content management functionality with business process management (BPM), security and auditing, unlimited servers and a thin-client interface. Add-ons include records management functionality, public Web portals and production-level document capture and processing. Laserfiche Avante is an ECM suite for small to medium organizations with fewer than 100 users. It combines content management with workflow tools that automate business processes. Built on the Microsoft platform, Laserfiche Avante allows users to drag and drop e-mails from Outlook® into Laserfiche.

Laserfiche starts at $540.

Xerox DocuShare, OpenText Content Suite Platform, and OnBase are common alternatives for Laserfiche.

Reviewers rate Automated workflows highest, with a score of 9.

The most common users of Laserfiche are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews

(1-25 of 46)
Companies can't remove reviews or game the system. Here's why
Rashad Guliyev | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
It is a super digital store for our working process that accelerates the whole journey with features like scanning, approval, submission, etc that eradicate the unwanted process that causes the slowdown in our work from point of documentation. Creating web form processes and reports is amazing that gives huge value to our enterprise.
Stephen Green | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Laserfiche is well suited to the submission of simple routine reports to create a record repository. We use it for routine transport reports, audit reports, and anonymous citizen complaints. It creates a simple chronological record of routine events that can be reviewed and easily stored and recalled. Because the reports are in PDF format, it is not well suited to anything that needs to be imported into a common database or amended after submission.
Score 8 out of 10
Vetted Review
Verified User
I feel the product has the potential to be really beneficial in a broad sense. Laserfiche appears to be the most appropriate solution for any firm that has a large number of papers that are electronic or that they wish to be electronic. A smaller organization that does not require a large amount of data storage on a computer would not reap the benefits of this technology. The product appears to be aimed mostly at medium- to large-sized businesses.
Score 9 out of 10
Vetted Review
Verified User
It is a feature-rich Web interface that does not require any software to be installed, maintained, or updated at the workstation level. I really like this thing. The security part is also very overwhelming, particularly the built-in auditing solution for security and compliance. I do feel, that company is particularly new, and they are still working on the Support end, They can surely work on their Customer Support a little more. For that aspect, it is less appropriate.
Shreshthi Mehta, PMP®, PHR® | TrustRadius Reviewer
Score 2 out of 10
Vetted Review
Verified User
With the onset of Dayforce, Workday, Bamboo HR, and other HRIS systems, document management is fairly simple. We have created digital forms for several HR operations and these are signed electronically. We are trying to reduce paper and the need for uploading documents in Laserfiche. Advanced HRIS systems also have the ability to store paper data in electronic format. These systems integrate a list of HR features. While Laserfiche is a good tool, its use is getting obsolete.
October 29, 2019

Top-Notch

Alexa Siebert | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Laserfiche is a great software for uploading and retaining documents. Once the software has been utilized, it is easily able to upload documents and retrieve them. However, the software is not very user-friendly off the bat. If someone has no experience with the software, it can be very intimidating to use. There are a lot of hidden features that users may not know about unless they have utilized the online resources. The desktop and web clients are different and have different capabilities. Often times, you can be taught one thing in the desktop that cannot be done in the web client (for example, OCRing current documents within the repository).
Dean Vasquez | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
I needed a specific detail on an old client for their legal needs. I was able to search and find the information quickly and then transmit it to them digitally. The client was surprised and excited by the quality of work we could provide for them. Since it is a desktop usage, we are able to run quickly and efficiently.
Score 10 out of 10
Vetted Review
Verified User
We receive public information requests frequently. Before we implemented Laserfiche we would have to literally chase individuals down to obtain the information we need. Now that all this information is stored in one place it is very easy to find what we need. I honestly have no scenario where Laserfiche was not well suited or needed.
Angela Jordan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Laserfiche is perfect for businesses that need a place to appropriately store their documents digitally and want an environment to grow from. Adding Laserfiche Forms helps grow a business' ability to process their work and reach their customers easier. Laserfiche could be used for all sizes of businesses but may not be as worth it for very small businesses.
October 14, 2019

Best DMS ever

Score 9 out of 10
Vetted Review
Verified User
Excellent document management system as well as archiving. On the enterprise level, it's very stable and the web version is working very well. Integration using the workflow with other systems is easy to configure and I'm able to work with a wide range of scanners is a plus which was not available in earlier versions.
Jamie Scott | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
If you find yourself with dozens of file cabinets of the same documents, Laserfiche can certainly help you with storage and processing. If you have documents that have to get approved by multiple people you can do that very easily with Laserfiche. If you need some good business process rules on how documents should be stored and filed consistently, Laserfiche Workflow is excellent. We have many workflows that watch folders for different departments on campus. Some of the workflows act on documents as they arrive and some act on documents as they have changes made to them. Typically, we verify that all the required data is completed on the form, and then rename it appropriately and file it where it is supposed to go. Accept for an employee possibly entering the student's ID on a scanned document or marking the document as completed, all of this is done without intervention.
Score 10 out of 10
Vetted Review
Verified User
Laserfiche is ideal for digitizing and streamlining the workplace. Business processes can be automated very quickly with the robust tools provided. The limitations will be about understanding the processes enough to automate them properly, which requires a collaboration of information technology with the business.

Laserfiche is an enterprise-class solution requiring a robust infrastructure to support it including a scalable RDBMS back end like SQL-Server or Oracle, so smaller organizations might want to consider a cloud-hosted solution, rather than hosting it in-house. Additionally, best practices need to be put in place quickly or else the repository can easily become a mess. I would recommend professional services to help get started on the right footing.

One item that Laserfiche could do better is providing a corporate portal solution. As the central repository, it is the de facto backend to a portal and would make sense to provide a UI. They do have a product called Discussions which provides a collaboration site, so they are on the right track.

Finally, while they do offer an entry point into RPA, there are products that focus solely on that space and are far more sophisticated for managing bots.
Glen Murie | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller
At its core, Laserfiche replaces paper, and any process where paper documents are printed, filled in, passed around, and stored is perfect for Laserfiche. While expensive, Laserfiche can provide a cost savings by replacing printers, copiers, scanners, paper, ink, and tasks that involve repetitious paper shuffling. It also does a good job of integrating with other systems through the workflow tool.

It's not meant to replace purpose built software. You can't replace an accounting system or EMR with Laserfiche, though you can use laserfiche to store long term records from those systems, and automate paper based processes coming from those systems.
December 02, 2016

Laserfiche for the win

Score 10 out of 10
Vetted Review
Verified User
Any paper document or online form that needs to be easily retrieved needs to be put into Laserfiche. If you can describe how you manage documents, then you can build a workflow around that logic. Sometimes if a document is already easily retrievable from another system, such as a report, then it may not be appropriate to put into Laserfiche.
Score 10 out of 10
Vetted Review
Reseller
Laserfiche is great for document management, workflows, and electronic forms; but the main reason for buying Laserfiche is the interface. It’s easy, and appealing but at the same time full of functionality and is a really strong solution.
Joy Beddingfield | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Laserfiche is well suited for departments who have a lot of paper processes and who want to automate steps electronically and save on offsite document storage. I highly recommend Laserfiche for government agencies and paper heavy departments.
August 10, 2016

Laserfiche 101

Score 8 out of 10
Vetted Review
Reseller
I think it is great for on boarding. There are a lot of files that need to be saved and verified and every person should have their own folder. That sort of interaction between an applicant and HR is easily handled in Laserfiche. Applicants can be easily routed to the correct hiring manager and public form links can be emailed out. It just makes for a good streamlined process.
Score 7 out of 10
Vetted Review
Verified User
Laserfiche works best with storing a very large number of documents and with an already developed key system for finding accounts. It is very much the document master in sorting and shortening time for other users when the whole organization uses this and abides by rules to keep the documents in a well fashioned order.
It's not for businesses that only require the storing of documents for it will not be necessary if all that is needed is a couple of named folders.
September 30, 2015

VT's Hokies use Laserfiche

Sheree Montgomery | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
"User friendly" should be one of the main concerns if the data being managed by Laserfiche will be accessible to the public. Several of my users have only used a computer a handful of times to access digital data. With only a minimum amount of training [5 to 30 minutes, depending on their level of computer skills], they are able to navigate through Laserfiche to find the data they need. It always gives me a huge sense of satisfaction when they triumphantly exclaim, "I found it! That wasn't hard at all."
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