Score 7.9 out of 10


What is Laserfiche?

Laserfiche has two main editions: Rio and Avante: Laserfiche Rio is designed to meet the needs of large organizations that have more than 100 users. It combines content management functionality with business process management (BPM), security and auditing, unlimited servers...
Read more

Recent Reviews


9 out of 10
October 29, 2019
Laserfiche is used throughout the entire city as a records management repository. I am currently responsible for ensuring proper records …
Continue reading

Best DMS ever

9 out of 10
October 14, 2019
Laserfiche is used in the schools where I managed the IT Department. We used it in archiving the student files, as well as each …
Continue reading
Read all reviews

Popular Features

View all 12 features
  • Document management (23)
  • Content capture & imaging (23)
  • Records management (22)
  • File sync, storage & archiving (23)

Reviewer Pros & Cons

View all pros & cons

Video Reviews

Leaving a video review helps other professionals like you evaluate products. Be the first one in your network to record a review of Laserfiche, and make your voice heard!

Return to navigation


View all pricing



On Premise
per year per user



per year per user



On Premise
per year per user (starts at 10 users)

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visit


  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Starting price (does not include set up fee)

  • $540 per year per user
Return to navigation

Product Demos

What is Laserfiche?
Return to navigation


Enterprise Content Management

Features related to managing business content and transactional content for enterprises.

8.1Avg 8.4
Return to navigation

Product Details

What is Laserfiche?

Laserfiche is an enterprise content management solution that automates processes, manages documents, and integrates applications across the organization. It works within the user's existing infrastructure by bringing their applications together, with the goal of simplifying how work gets done.

With Laserfiche’s code-free process designer, users can keep things moving quickly between departments without programming experience. Document management features digitize and organize business-critical information while keeping team members on the same page every step of the way.

Since 1987, Laserfiche has developed compliance and business process solutions for multiple industries, including:

•Local, State and Federal Government
•Higher Education and K-12
•Wealth Management

The vendor promises to help organizations achieve rapid ROI with Laserfiche’s robust, out-of-the-box features or leverage powerful customization tools to develop solutions that meet their needs.

Laserfiche aims to streamline business operations so users can focus on the people and ideas that drive their businesses forward.

Laserfiche Features

Enterprise Content Management Features

  • Supported: Content capture & imaging
  • Supported: File sync, storage & archiving
  • Supported: Document management
  • Supported: Records management
  • Supported: Content search & retrieval
  • Supported: Enterprise content collaboration
  • Supported: Content publishing & creation
  • Supported: Security, risk management & information governance
  • Supported: Contract lifecycle management
  • Supported: Automated workflows
  • Supported: Mobile support
  • Supported: Integration

Laserfiche Screenshots

Screenshot of Laserfiche Records ManagementScreenshot of Change of Major/Minor Request created with Laserfiche FormsScreenshot of Student Information Sheet created with Laserfiche FormsScreenshot of Laserfiche Quick Fields ScanningScreenshot of Laserfiche Quick Fields ScanningScreenshot of Laserfiche Mobile RepositoryScreenshot of The Laserfiche home screen is an intuitive starting point where users can access their open tasks, starred documents, forms and more.Screenshot of Creating and automating forms is a breeze with our easy-to-use software.Screenshot of Access a centralized repository from any web browser using the Laserfiche web client.Screenshot of With Laserfiche, you can easily access business process metrics to identify bottlenecks and assess process health.

Laserfiche Video

Discover how Laserfiche Enterprise Content Management (ECM) software can benefit your organization. From securely storing your information to automating routine processes, Laserfiche will help ensure you never lose a document again.

Laserfiche Integrations

Laserfiche Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationApple iOS, Android
Supported CountriesNorth America, South America, Europe, Eurasia, Africa, China, India, South Pacific, Middle East, Australia
Supported LanguagesEnglish, Spanish, French, Arabic, Chinese

Frequently Asked Questions

Laserfiche has two main editions: Rio and Avante: Laserfiche Rio is designed to meet the needs of large organizations that have more than 100 users. It combines content management functionality with business process management (BPM), security and auditing, unlimited servers and a thin-client interface. Add-ons include records management functionality, public Web portals and production-level document capture and processing. Laserfiche Avante is an ECM suite for small to medium organizations with fewer than 100 users. It combines content management with workflow tools that automate business processes. Built on the Microsoft platform, Laserfiche Avante allows users to drag and drop e-mails from Outlook® into Laserfiche.

Laserfiche starts at $540.

Xerox DocuShare, OpenText Content Suite Platform, and OnBase are common alternatives for Laserfiche.

Reviewers rate Automated workflows highest, with a score of 9.

The most common users of Laserfiche are from Mid-sized Companies (51-1,000 employees).
Return to navigation


View all alternatives
Return to navigation


(1-16 of 16)
Companies can't remove reviews or game the system. Here's why
September 30, 2015

VT's Hokies use Laserfiche

Sheree Montgomery | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Laserfiche has been able to fulfill our records management needs and has exceeded our expectations. We are in the process of upgrading from the United version to the Rio version. We believe that the Workflow and Web access features will help make our work products more efficient and effective.
February 04, 2015

Laserfiche Review

Kaci Duke | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
We would renew as it is an excellent product. On the flip side, it is also benefical to be aware of other products on the market. We compare and contrast between Laserfiche and other software to make sure we are on the leading edge of resources for what works for our company. Laserfiche is held at a high standard.
Judy Nie | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
We plan on renewing Laserfiche for the coming year but also have been considering a scanning and document management solution that can be purchased from our new accounting system company, we are implementing the accounting system this year. It will be a couple years before we make a decision to stay with Laserfiche or change.
Stephen Govoni | TrustRadius Reviewer
Score 2 out of 10
Vetted Review
Verified User
It is very unlikely that we would use Laserfiche again given our current size. If the firm were to expand to 50 or more employees with a larger compliance and supervisory group, it would be much more likely we would consider Laserfiche. It's also important to note, that in this day of mobile systems and cloud solutions, having a solution that could operate in the cloud while meeting regulatory requirements would be considerably more attractive.
Blake Smith | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Whenever we need help with the system our reseller is always there for us. The Laserfiche Answers forums allow us to communicate with other Laserfiche users and get useful feedback from them and the Laserfiche team. Laserfiche is also always working on bettering their products. They are coming out with new releases on a steady basis.
Santosh Mathew, PMP, MBA | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
The only factor is that Laserfiche is another cost when you look at annual maintenance. Some of the larger Enterprise Resource Systems (ERPs) have some of the similar document management and workflow features built-in, so there would need to be that cost benefit analysis done if a larger ERP was implemented.
Jason Kolasinski | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
I do not decide if we keep this product, but it does not seem like anyone at the Village has a problem with Laserfiche. Everyone has become fairly proficient with using Laserfiche and they do not seem to have any complaints. The program is used daily by many employees in the organization and it has been utilized in so many different ways.
July 22, 2014

So-so fiche-ing....

Rachel Moreland | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User
I gave Laserfishe a 5 due to the fact the interface and user options could be improved. Laserfiche could possibly create the program to be more proficient in search terms and allow for more customized options so that users could tailor thier needs.
Chris Edwards | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
The support team at Laserfiche is great. They are quick to respond and can have the right person work with your team to fix any issues that come up. The other reason is our heavy use of the system has over half a million documents stored, totaling tens of millions of pages stored. Simply put, it would be very difficult to switch, but then again, why change from something that works great.
Return to navigation