Laserfiche

Laserfiche

Score 7.9 out of 10
Laserfiche

Overview

What is Laserfiche?

Laserfiche has two main editions: Rio and Avante: Laserfiche Rio is designed to meet the needs of large organizations that have more than 100 users. It combines content management functionality with business process management (BPM), security and auditing, unlimited servers...
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Recent Reviews

Top-Notch

9 out of 10
October 29, 2019
Laserfiche is used throughout the entire city as a records management repository. I am currently responsible for ensuring proper records …
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Best DMS ever

9 out of 10
October 14, 2019
Laserfiche is used in the schools where I managed the IT Department. We used it in archiving the student files, as well as each …
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Popular Features

View all 12 features
  • Document management (23)
    8.2
    82%
  • Content capture & imaging (23)
    8.2
    82%
  • Records management (22)
    8.0
    80%
  • File sync, storage & archiving (23)
    7.2
    72%

Reviewer Pros & Cons

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Video Reviews

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Pricing

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Starter

$540

On Premise
per year per user

Starter

$600

Cloud
per year per user

Professional

$710

On Premise
per year per user (starts at 10 users)

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.laserfiche.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Starting price (does not include set up fee)

  • $540 per year per user
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Product Demos

What is Laserfiche?
01:45
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Features

Enterprise Content Management

Features related to managing business content and transactional content for enterprises.

8.1Avg 8.4
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Product Details

What is Laserfiche?

Laserfiche is an enterprise content management solution that automates processes, manages documents, and integrates applications across the organization. It works within the user's existing infrastructure by bringing their applications together, with the goal of simplifying how work gets done.

With Laserfiche’s code-free process designer, users can keep things moving quickly between departments without programming experience. Document management features digitize and organize business-critical information while keeping team members on the same page every step of the way.

Since 1987, Laserfiche has developed compliance and business process solutions for multiple industries, including:

•Local, State and Federal Government
•Higher Education and K-12
•Wealth Management
•Healthcare

The vendor promises to help organizations achieve rapid ROI with Laserfiche’s robust, out-of-the-box features or leverage powerful customization tools to develop solutions that meet their needs.

Laserfiche aims to streamline business operations so users can focus on the people and ideas that drive their businesses forward.

Laserfiche Features

Enterprise Content Management Features

  • Supported: Content capture & imaging
  • Supported: File sync, storage & archiving
  • Supported: Document management
  • Supported: Records management
  • Supported: Content search & retrieval
  • Supported: Enterprise content collaboration
  • Supported: Content publishing & creation
  • Supported: Security, risk management & information governance
  • Supported: Contract lifecycle management
  • Supported: Automated workflows
  • Supported: Mobile support
  • Supported: Integration

Laserfiche Screenshots

Screenshot of Laserfiche Records ManagementScreenshot of Change of Major/Minor Request created with Laserfiche FormsScreenshot of Student Information Sheet created with Laserfiche FormsScreenshot of Laserfiche Quick Fields ScanningScreenshot of Laserfiche Quick Fields ScanningScreenshot of Laserfiche Mobile RepositoryScreenshot of The Laserfiche home screen is an intuitive starting point where users can access their open tasks, starred documents, forms and more.Screenshot of Creating and automating forms is a breeze with our easy-to-use software.Screenshot of Access a centralized repository from any web browser using the Laserfiche web client.Screenshot of With Laserfiche, you can easily access business process metrics to identify bottlenecks and assess process health.

Laserfiche Video

Discover how Laserfiche Enterprise Content Management (ECM) software can benefit your organization. From securely storing your information to automating routine processes, Laserfiche will help ensure you never lose a document again.

Laserfiche Integrations

Laserfiche Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationApple iOS, Android
Supported CountriesNorth America, South America, Europe, Eurasia, Africa, China, India, South Pacific, Middle East, Australia
Supported LanguagesEnglish, Spanish, French, Arabic, Chinese

Frequently Asked Questions

Laserfiche has two main editions: Rio and Avante: Laserfiche Rio is designed to meet the needs of large organizations that have more than 100 users. It combines content management functionality with business process management (BPM), security and auditing, unlimited servers and a thin-client interface. Add-ons include records management functionality, public Web portals and production-level document capture and processing. Laserfiche Avante is an ECM suite for small to medium organizations with fewer than 100 users. It combines content management with workflow tools that automate business processes. Built on the Microsoft platform, Laserfiche Avante allows users to drag and drop e-mails from Outlook® into Laserfiche.

Laserfiche starts at $540.

Xerox DocuShare, OpenText Content Suite Platform, and OnBase are common alternatives for Laserfiche.

Reviewers rate Automated workflows highest, with a score of 9.

The most common users of Laserfiche are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews

(1-25 of 46)
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Score 5 out of 10
Vetted Review
Verified User
Laserfiche Avante is quite useful for our organization to help us to complete the automation process for our client's project. It really saved our time in working manually and now we are able to automate the whole process easier. It also helps to record our project data properly and if any updates are required, it makes it easy to do that also.
Rashad Guliyev | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Document management service is the leading one that we benefit from using Laserfiche. Besides, it provides amazing analytics that enhances our transformation to the digital world as digital transformation is our company policy for the next 5 years. it enabled the centralized document management system that prevents the waste of time, ineffective effort direction to things could be solved with process automation.
Stephen Green | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
As a municipal law enforcement organization, we have found Laserfiche very useful both internally and in support of our outreach efforts with the public. Internally, we have developed forms that streamline repetitive reporting tasks while reducing the number of manual user inputs that are required. The forms are flexible to meet our needs, and we have developed a process that utilizes prefilling the most common and preferred responses on some forms so that users only have to make changes to the form where something out of the ordinary has occurred. When those responses are populated, the form can be set to open another dialog box to allow the user to elaborate on what happened. Once a form is complete, the submit button sends a PDF image to the selected addresses. Simple and reliable. For our public users, we are able to post the link to a Laserfiche form which allows the citizen to submit information or queries simply without having to print a form, scan, or mail a form in multiple steps. The simple interface greatly increases the instances of form submission. Overall, we are very happy and continuing to find new ways to leverage the product.
Score 8 out of 10
Vetted Review
Verified User
When I was assigned a project to scan all terminated employee files and then move and arrange them into Laserfiche, it was the first time I learned about Laserfiche and its capabilities. Since then, I've utilized Laserfiche on a regular basis for a variety of activities during my internship. Laserfiche is used throughout the company to save and retrieve long-term records as needed.
Score 9 out of 10
Vetted Review
Verified User
Laserfiche provides capabilities ranging from records management to document routing, electronic forms, and digital signatures. It is a powerful solution that enables my entire enterprise. Its intuitive user interface allows my users to quickly adopt and use the software, speeding acceptance and minimizing the IT support, as nowadays nobody wants IT to support, as they are very expensive.
Shreshthi Mehta, PMP®, PHR® | TrustRadius Reviewer
Score 2 out of 10
Vetted Review
Verified User
Laserfiche is being used by many departments in the entire organization. It has been hugely helpful in reducing physical space. Just within the HR department we have eliminated cabinets and have uploaded all confidential documents in Laserfiche. It helps in storing all information in one place which can be accessed from anywhere.
October 29, 2019

Top-Notch

Alexa Siebert | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Laserfiche is used throughout the entire city as a records management repository. I am currently responsible for ensuring proper records management for our specific department. In our department, employees are instructed to place any documents with a retention, as well as permanent documents within Laserfiche. We store those documents within a departmental folder, in addition to a shared area with the entire city. We place metadata on the documents so that they are easily searchable. We have also added a records code to the meta data in order to properly run reports on document retention.
Dean Vasquez | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We scan and have accessible completed applications and files. These files go back 15 years, so we have archived information at our fingertips. In our industry, it is very valuable to find details from former files and the OCR makes this process valuable and quick. We are able to keep our database current with regular additions of completed projects and the entire staff has access to valuable information.
Score 10 out of 10
Vetted Review
Verified User
Laserfiche is HCC's new EDMS. I love it because everything is quickly found and also indexed perfectly. One of the great features is if you are attempting to capture a document into the system it will not allow the document to be imported into the system if it has missing or incorrect information. The feature I love best is the searching methods. You are able to input so much information that you find exactly what you are looking for without taking too much time. The only thing I dislike is that you can only preview pdfs and images.
Angela Jordan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Our County as a whole uses Laserfiche in most departments. Many departments use Laserfiche as a repository, but our County has purchased Laserfiche Forms in the last few years which has opened up new opportunities for digitalizing our offices. We have several departments using Laserfiche Forms to help internal and external processes become streamlined, user friendly, and easier to store. We have created an on-boarding form for departments to use when hiring a new employee, promoting within, terminating, etc. We have a travel and training request form so employees can request training and have all their information in one spot for managers and travel coordinators. We are currently working on changing our Building & Planning Department's permitting system over to entirely run on Laserfiche. We just recently upgraded our Board of Equalization process to an online process so appellants can appeal online, check their status, and use their online dashboard for all their needs.
Heather MacLean | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
The whole department is using the Laserfiche, and I love it! Like any software sometimes there are glitches but nothing major. It makes scanning invoices and any documentation we have sooo easy. I wish I had it at my new job, I even suggested they look into it.
October 14, 2019

Best DMS ever

Score 9 out of 10
Vetted Review
Verified User
Laserfiche is used in the schools where I managed the IT Department. We used it in archiving the student files, as well as each department's document archiving.
We didn't have a business problem, but technically we looked to solve "volume-based storage" which is not allowed to make a regular backup. If any disaster happened to the server the restore process is very complicated. The only way to back it up is to create it on the virtual machine then back up the whole VM.
Jamie Scott | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Our campus uses Laserfiche to electronically store paper documents. We securely store everything including financial aid documents, documents for international students, admissions documents, employment documents, etc. As is feasible, we are converting from paper documents to online forms using Laserfiche Forms. Some of our online forms are public-facing so that prospective students can complete them. And some of our documents are internally facing so that only students or employees can complete them.
We have been able to dramatically reduce the number of paper forms we use. We have also been able to make those electronic forms more readily available by offices across campus. With the proper access to the Laserfiche Repository, multiple offices across campus search for or navigate to documents either scanned in or created electronically. When documents are stored in the Laserfiche Repository a template of searchable metadata can be attached to it. When we assign student or employee ID numbers to the document, we use processes in Laserfiche and that ID number to retrieve the rest of the desired data from our database. This has shortened the processing time on documents and takes out a great deal of the error opportunities.
Score 10 out of 10
Vetted Review
Verified User
Laserfiche is being used to steadily transform our organization from paper-based with manual processes into a digitized, automated and streamlined insurance company. Laserfiche is being utilized by our entire organization to varying degrees.

In its most basic form, it is an electronic repository with document management, so that all users can access the same documents (policies for example), regardless of which applications they use, or which departments they reside in.

Various workflow automation and processes have been progressively built around the documents. A simple example is a new hire process, which orchestrates responsibilities across HR, Information Technology, and business departments, creating a smooth, seamless process.

Additionally, external applications can be seamlessly integrated with Laserfiche, accessing documents, updating metadata and triggering workflows.
Glen Murie | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller
My employer, Gordon Flesch, is a VAR for Laserfiche. I am the primary point of contact for all of our customers after implementation, and am responsible for implementation and maintenance of Laserfiche hosted on cloud servers for a few dozen of our clients. We also use it internally, and I consult with an assist our in house team when they need help with the product.

Laserfiche replaces the printing and storage of paper, and can replace any process that has people shuffling paper. For example, a process of taking orders from customers, picking products from a pick list, invoicing a customer, and keeping information about products in inventory that exists mostly or entirely in paper can be replaced and automated with Laserfiche. We work with hundreds of clients in many different sectors from small firms of a dozen people to worldwide corporations with tens of thousands of staff members.
December 02, 2016

Laserfiche for the win

Score 10 out of 10
Vetted Review
Verified User
We are using it in several departments (ITS, admissions, HR, business office), with several other departments waiting in line for their turn. It is being used to manage both employee and student documents from both paper and digital sources. Data is captured with online forms, and work flows are created to automate routing, naming, and other processes.
Joy Beddingfield | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Laserfiche is being used by the City of Roanoke, Virginia as a technology solution in many departments. Some departments use it solely as a document management storage solution and other departments use it with workflow routing, forms, and approvals that allow the department(s) to go paperless and improve business processes. The biggest business problem we found was the acceptance of using Laserfiche workflow routing as a new business process over paper pushing documents.
Score 8 out of 10
Vetted Review
Verified User

We are a membership organization, and we're using Laserfische to house all of our member documentation, financial data, and other items and removing almost all paper files within the organization.

With the use of Quickfields, we're able to file documents about members more quickly than if we were doing manual files.

Score 9 out of 10
Vetted Review
Verified User
At the law firm I am currently working for, I access laserfiche via the web to view critical property documents stored there by our client. I can drill down by property to view all types of project information. They use it as a storage port to share information within their office and remain an effective paperless office. In the past I worked for this client that I now assist at the law firm, I can tell you that laserfiche is critical to their paperless success.
Score 7 out of 10
Vetted Review
Verified User
Laserfiche is being utilized, at our company, as a means to organize and quickly pull documents of data to each of our users in a quick and reliable way to minimize wait time. The entire organization benefits from its use and continues to but at a minimal rate.
It has increased productivity in searching through millions of documents and kept security at the peak of its existence.
Score 10 out of 10
Vetted Review
Reseller
We have no filing cabinets, are completely paperless and all our repeatable business processes use Laserfiche Workflow for consistent automation making us more efficient and profitable.
September 30, 2015

VT's Hokies use Laserfiche

Sheree Montgomery | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
VT uses Laserfiche for document management of it's record construction documents of all it's structures both on and off campus. It is also used as an FTP site to share data too large to email. Laserfiche is used by our University Planning and Design [UDC] department whenever an upcoming project is put out for bid, or for review during the design process. When used for the bidding process, the advertisement with the Invitation for Bid [IFB] is published using various media. Within the IFB is a link, a user name and a password that interested bidders may use to view the bid docs [i.e., bid drawings, bid specs]. There is no longer the need to produce 35+ sets of paper drawings [blue prints] or specs, nor the expense of shipping them back and forth during the review process -- that is all done online. Also, by being able to view the data prior to the pre-bid meetings, only truly interested bidders will attend the meeting, which streamlines that process.Professors on campus have used it as an FTP site for engineering students that need access to structural data on various assignments. The professors no longer have to produce pages and pages of drawings for the students -- now all they do is email their students a link, user name and password to access the data. The students appreciate Laserfiche because they no longer have to carry around a huge, rolled up set of drawings to complete their projects -- they just log in through the web portal and have all the data needed to complete their assignments; and they can do so 24/7. Contractors appreciate Laserfiche for the same reason the students do -- the 24/7 access allows them to access the data at the office, at home, or while in the field [on site]. The VT Athletic department also uses it in the same manner as UDC and whenever planning upcoming events.My department, Facilities Records, administers and maintains the tech support for all of these users of Laserfiche with a staff of one -- me. That speaks volumes of the application's efficiency. Several of my fellow Records Managers at other Universities have a staff of at least 4 to 6 people to provide similar services as VT does with one person.
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