LastPass for Business

For organizations with small teams that often have to cross organizational boundaries to do work, LastPass for Business is very helpful in avoiding the inevitable "I was able to get into this six months ago, why can't I get in today". It would be less suited for a more mature organization that wants to have a truly managed PAM solution.

The few times we have needed support for LastPass for Business, they have been knowledgable and timely.

When you are needing a secure place to keep all of your organization's important data this is a great solution. But when employees are not comfortable using browser extensions or apps to keep up with this they may push back. This system can be learned and it is well worth it.

The ease of inputting and keeping up with passwords and pertinent information is super easy. Even people not comfortable with these types of apps can feel safe it is secure.

Simply put, if you have credentials that are used for anything, you should be putting them in a password manager, like LastPass for Business, which will help with the credentials lifecycle. I would recommend taking advantage of shared credential folders as well if you need to share credentials. You can also administer specific policies organizational-wide or group-specific that prevent data loss, set minimum requirements, etc., which we have found helpful.

To be very honest we haven't had to use the support channel in a very long time, so I'm finding it hard to write about it. I believe the only time we used support in the 4+ years of using LastPass for Business was shortly after the deployment, and it was only related to policies. From what I recall, the support was fairly quick to respond and gave us our answer within the first reply.

Great for sharing passwords among a team, allowing admins to ensure password strictness rules are followed. It is also helpful for sharing among different teams within a company and with other teams outside the company. We used to be a marketing agency and this was very helpful for collecting our clients' passwords in a secure way, that made them feel safe and that they were not just handing us the keys to their valuable accounts.

Support is generally fast and efficient. They have always been helpful when I needed them, which is rarely.

For any business that is remote - this is an absolute must. Businesses that are brick and mortar that don't have a lot of passwords or not a lot being used across the board, this may not be something a company like that would have a need for. But anything remote or with many employees using logins to outside websites and apps, this is the way to go.

Haven't had to directly contact support all that much (at least not me personally, I don't know that anyone else on the team has needed to) but the Help Desk options/resources and documentation available are enough to answer any questions, although for what it's worth, the contact support options are not hard to find, and aren't hidden like some sites have it. Additionally, free new user training is offered for those who want it.

I think it is suited to all business types as every business has the need to password security and every business needs to conduct accounts online, whether their own, accessing supplier sites, etc. regardless of the business type. I don't there there would be any scenario where LastPass wouldn't be of use to someone.

LastPass has made many of our cyber security worries disappear by providing us with an all-in-one ID/password management platform that all staff can use easily, regardless of their tech savviness. It enables us to easily share passwords among staff as needed, and the added feature of two-factor authentication also reassures us that our passwords are safe and secure.

I think this platform is great! I have not only recommended it to friends and colleagues outside of work but I have also used it personally. I think this platform is great for all, businesses and individuals. Even my mom has it and she is now a passwords master! I would recommend creating a more user-friendly version maybe.

I have never actually needed to use support for this. however, the one time that I remember we used it was about storing passwords in shared folders and not showing up after a few attempts. We did not get a solution but the problem fixed itself. I am not even sure how to reach out to support so I think this can be improved.

I'm not aware of any scenario where LastPass would not be appropriate. I use LastPass for Business for work and I even have it linked to my personal LastPass so that I don't have to switch back and forth. It's great for storing passwords, notes, generating random secure passwords, and more. I used the authenticator app recently and that worked wonderfully as well.

LastPass is part of the essential lifeblood of our operations. It's so immensely necessary and useful that I can't imagine doing my job without it. The peace of mind it delivers along with convenience and the constant updates to the latest and greatest features make this product all around amazing. I can't recommend it enough.

LastPass is great if you're looking for a lightweight service to store credentials and you'd like to share those credentials with a defined group of other users. The UI can be clunky, especially when storing on-prem credentials or storing multiple sets of credentials for the same service, but the price is right and the security policies are top-notch.

I never engaged directly with live support, but all of the help documentation and onboarding training were effective to meet my needs.

We appreciate LastPass for the ability it has to assist us in keeping our records and data secure and creates a form of encryption that may not exist in the app. Keeping our information safe, being in the software industry, is high in our priorities. Gives us the peace of mind that as our remote employees work from where ever, we can feel confident that their work system as well as ours is protected.

This would be the only place where we were disappointed with the performance of LastPass. Customer support wasn't always readily available and sometimes took a long time to get a response. It's not like we needed to contact them often, but it seemed that when we did need them, it was a challenge each and every time.

LastPass handles the storage of countless passwords effortlessly and is a great tool for generating complex passwords on the fly. I can't think of any scenario - business or personal - where LastPass would not be appropriate given the need for tight password controls in the current environment.

I have only need to use support once in the time I have had LastPass and my issue was resolved quickly.

According to me, LastPass for Business is best suited for an organization where there are multiple shifts as it prevents the employees from a password login, providing the best hand security on the other hand. Employees are not supposed to learn the password, it is being managed centrally that offers management ease, organization security and convenience.

There might be a little room for improvement in Support. Although their support is satisfactory but sometimes it may take little more time for response and rectification. They do have a support number to logging complaints and raising issues which is accessible to everyone. Although I would request them to do a little improvement.

LastPass is the best for on-boarding and off-boarding workstations and personnel. If you are a new company without any old password systems then LP is perfect, but if you still need to support old passwords the scoring systems get in your way, or you need to start configuring it so that it is less intrusive. I personally do not like to see any red on my dashboards.

I guess we never really needed support for LastPass, the community especially since the blogs helped us in the only two cases where the user interface was not clear/intuitive enough.

The end-user experience is extremely convenient. The browser extension, the prompt to store/update a password, and the gentle reminders about re-using passwords, and guiding users towards better password hygiene, all add up to make a great streamlined tool that makes password management easy. It really nullifies any excuses to not have a unique and strong password for every system.

The online documentation for the tool is extensive. Almost all questions have an answer available in the documentation. Phone support is responsive and helpful. Any issues I have brought up with support to date have been addressed quickly.

It's the best tool in the market to give SSO for critical web applications to your employees. LastPass for Business is possibly the only product in the market which is trusted enough to put up the passwords which can make or break your organization. The Employee SSO can be integrated with MFA. Thus even if you have given someone the authority, you can always keep the MFA to yourselves for the final step checkpoint authentication.

It's a simple tool. Also available for free for new users, so anyone who is looking to evaluate the product should give their employees access to Lastpass and let them evaluate how quickly they can work with it. It's a good tool with secured servers, and we never faced a single data breach in years.

LastPass is useful for small business managers that rely on passwords and sensitive data that needs to be shared throughout the company (even a company of one). I don't see LastPass being used for an IT-based company that would have deeper functionality.

I haven't reached out to support...yet.

I was working jointly on a social media project with my VA and needed to share information and files back and forth. I used Lastpass for this purpose and despite some hiccups -it was our first time using the software- it nevertheless was a good option for us. I like the fact that you can share access to your business page and still have control over its security.

Lastpass provides that extra, much-needed protection and password management solution for all business types. The software is compatible with all devices. It conducts monitoring and generates audit reports to constantly improve security; can be deployed across your organization or business, synchronizes your login information, and auto-fills as needed. In my opinion, this removes a layer of burden and saves time for users.

It's just like you are one click away from the application to get open. You just need to login to LastPass and you can login to the application in just seconds without remembering the user name and passwords as it's the one time activity to fill the password in it, it's very useful too and for security purposes its best. for new employees you can share in spite of sharing your credential, you can share login using LastPass.

The support team is always helping us at their level best

LastPass for business is well suited for staff to keep track of hundreds of unique passwords by only remembering the main password to get into their vault. it is recommended that the vault itself be heavily protected with rotating passwords and MFA. We find it most useful for clients who have unique applications they need to access. it is not as useful in environments that already have single sign-on with MFA properly implemented.

Lastpass for business is very well supported. I cannot recall a time when my team needed to reach out and we were not received in a timely manner by the support team. Other applications such as Bitwarden have had flaky support and we struggled to get the help we needed for business implementations.

LastPass for Business is a must if you are in SaaS! A paper or Excel list is not safe and will not get that job done. LastPass for Business provides security and ease of access to the tools you need at your fingertips.

It has met my expectations and made my business life easier.

I would definitely recommend LastPass for Business for any business that has employees who need to securely access encrypted passwords, notes, addresses, or other data that needs multi-factor authentication to access. It is especially effective for teams that are working remotely and need to share secure data. It would be less appropriate for a small, in-office scenario.

We haven't currently needed to use the support team at LastPass for Business for any issues or software errors, but the documentation on the website is more than sufficient for any technical support our team may need.

If you have multiple people who need access to the same logins on a regular basis, this is the perfect solution. It gives everyone access to passwords, in a secure place, and gives them the opportunity to update passwords, add information...or you can lock down their access to be read-only.

I've only had to use it a couple of times...went very well.

It is most helpful and secure on financial institution websites with double two-factor authorization.

I really haven't needed support as the product is very reliable

It works well in business settings where you want to define policies on how LastPass for Business should behave. Single Sign-On also is nice to have a method. You can share MFA codes when using the browser extensions. On iOS it works flawlessly. But on Android autofill often does not work, leading to frustration for users. You can choose for the data location to be US or EU if you ask for it.

They have improved with their support, but the time difference is something to keep into account. We are located in the EU and the company has almost retracted from the EU - no more local account managers or support engineers. Hope this is coming back in the future as they deserve it to have better support.

LastPass for Business is suitable for those in business that has access to multiple websites with sensitive information. People such as the accounting department, human resources, and the like should be using a password manager, and to that end, randomly generated passwords to mitigate hacking. It is also well suited for any MSP that has to manage a plethora of passwords for servers, website logins, etc. This may not be appropriate for businesses that are comprising a sole proprietor, or 5 persons. This is more for larger organizations in my experience.

What kept it from the 10 ratings, is the daily login that I must complete. Even Microsoft allows you after a 2FA login, to stay logged in for at least 14 days. I just find it annoying that LastPass for Business does not offer this. However, overall the software is solid, portable with mobile options, and when used in an MSP environment, there is nothing better to be perfectly frank.