LastPass for Business Reviews

If you have a lot of passwords like we did (over 200!), you NEED and WANT LastPass. This has made going to these sites efficient, easy (no more trying to find the password and having to copy and past after you also find the website) and most importantly SAFE. I no longer worried about passwords being in the wrong hands or worse, losing them!
To date, I have not found a less appropriate scenario! I use it for my personal passwords as well. No more same 3 passwords for everything I do online!

LastPass rates a 10 because I can use it across all departments in my company. We are in our first year of use, so I wouldn't say there has been any evolving yet, other than we use it every single day! It has improved our online vendor use exponentially. We added more users!

It has met every expectation we had. It does everything we wanted/needed it to do. It is cost effective and easy to add users when needed. They have impressive support and training (webinars and if you can't attend, you get the recording if you registered so you can listen when convenient)! With software purchases there always seem to be growing pains. The only growing pains we had were because of COVID-19 lockdown and I was still able to set up the program and learn from my home office!!! Implementation didn't go as easily as it should have simply because I was doing it through Zoom calls and at a distance. Not being readily available to co-workers as they were onboarding was the hitch.

I login to LastPass when I turn on my computer in the morning and I use it throughout the day. I cannot express how much easier, quicker, smoother (running out of adjectives) this is than our old Excel spreadsheet. I don't bookmark pages anymore, I put them in last pass as all I have to do is search for the site name, press launch and because I have auto signin for most of the sites, I'm in and doing my business in seconds. Truly a blessing!

We have a small organization, but we're all working remotely. It's not as easy now to run next door to my coworker and have them log me into a site, so we use LastPass to share passwords to common sites (like SurveyMonkey or ShipStation) where we have one login account.

We were using individual LP accounts prior to downsizing our organization. The LP Enterprise has allowed us to more easily access commonly-used accounts across our team, and to grant access to our contract workers without exposing our actual credentials. We can change their access without having to change all our passwords everywhere.

It's been relatively easy to use. There have been a couple of hiccups during the handoff between admins because of how our individual LP accounts had been set up, but now it's seamless.

Sometimes the Chrome plug-in is quirky. I'd appreciate a feature where I could tell LP to "forget" some websites and not continue to be prompted to remember the log in there, like banking and some e-commerce sites. But it's helpful to have a central one-click log-in for the multiple sites I now have to access as one of the remaining admins at our org.

LastPass for Business is great for any IT department concerned about securely storing and sharing passwords as needed. If you have concerns regarding end-users putting passwords on sticky notes, this saves you many major headaches.

Our company decided to enable ADFS sign-in. This has made adding in small batches and larger groups much easier than a traditional method, such as setting up CSVs with user information and uploading that. We only have to add a user or security or distribution group into a designated AD security group to set up their LastPass for Business account.

The customer support is quick and responsive. I'm glad that LastPass for Business provided an option for call-in support, as sometimes my schedule gets overwhelmed and I miss email replies. I'm able to get an issue resolved quickly and effectively. Our dedicated customer success manager also checks in with us to see how everything is going and is able to keep an eye on our general usage to make suggestions or offer additional assistance.

The browser extension is supported on Internet Explorer, Firefox, Chrome, Opera, Safari, and Edge. It also has a mobile app available, which makes on-the-fly password generation and auto-fill easy. LastPass for Business is basically available everywhere you go, even if you don't have an internet connection. One of the few downsides is that it can't always discern when something other than a password is being entered (i.e. one-time codes, phone numbers, etc.) and asks to save that. If someone isn't paying attention, they could update their password incorrectly, which would make subsequent site logins a bit of a hassle (though it's easy to recover the password, as LastPass for Business does version history for each entry!)

In the Finance department, the bank login information needs to be shared with different associates. LastPass allows me to give them access to the accounts without sharing the password so that in the event that they leave the organization, I can deny access without having to change all the passwords.

Customer service needs to improve. It's hard to get a callback. Also, there are issues that need to be addressed primarily to gain access if the administrator on the account leaves the company.

Some of the features are not Intuitive.

LastPass is a great solution for teams who need to share logins but want to do it safely. Its price point can be a barrier for larger-scale teams but we have found it affordable and effective for a 10-15 person team.

Pricing is the biggest barrier to scalability.

I have not directly engaged with support but have heard positive things from my IT Director.

It's great for digital-first employees. It can be a bit cumbersome for less savvy users.

For people managing a lot of website logins (which is about everybody)! For departments where multiple people need access to a specific site. For managing important data that may or may not be web-related.

While we have not used it, it seems to have the feature set to make scalability a real option.

Surprisingly, it seems to have gotten better since it was bought out. We were concerned when it was bought recently, but that has not been an issue at all.

I personally use it all the time and call it the most important piece of software that I use. It stores all my critical information and makes it easy to access. I can share the information I need to share and limit what the user can see. Our staff is very happy with it.

LastPass for Business is well suited because it really makes the communication from sharing a password go from multiple attempts and emails back and forth to a simple email and click. It is less appropriate for a really large group due to cost.

We have not seen an increase in difficulty of use. As we add teams, members, users, and passwords, it seems to be able to keep up pretty well.

I would like better support, live chat would be very nice.

Honestly, over all, it's been a great new tool.

LastPass is the most professional solution I am aware of for credential management that remains easy enough for everyone in an organization to use without significant training. It doesn't matter how good a product is if your users don't use it and use it correctly, your credentials are only as safe as your least experienced / security aware user who has access to them!

LastPass Enterprise currently scales beyond our current and projected futures needs in this space. It can be integrated with Active Directory and other IdPs, and can serve as an IdP itself. The management tools offer tons of granularity and we haven't yet found a missing feature. It has support for groups and shared folders of credentials ensuring you can give everyone exactly what they need and nothing more -- which is crucial from a security perspective.

Once you are paying for LastPass, the customer service is top notch. They do make their support number difficult to locate, instead suggesting self help knowledge base articles, but it is possible to find. I haven't yet had a problem they were unable to solve quickly and professionally. Good products don't need much in the way of support.

The technology underneath LastPass and the easy means of using it are its distinct advantage of competitors. Each user's master password is also their decryption key, means that LastPass themselves don't actually have access to the encrypted credentials they store for you, which still offering an easy to use website that works like most others do with a simple username / password combination. Combine that with the excellent LastPass mobile app and the LastPass authenticator for 2FA / MFA, and it's a very good value.

This day and age, some sort of password manager should be used in any environment. LastPass makes it easy to add and remove users and share passwords between accounts. It is fantastic for anything in your browser and is less useful for other stand alone applications that require passwords. It is still better than reusing or remembering many passwords regardless of the situation though.

It is very easy to add new users and to retire old accounts. Users can link personal accounts to their business account, and it still allows us to take over the business account if they leave the company without compromising their personal data.

I've only needed to call support once so far to resolve an issues with a broken sharing key, but they were fast and professional with their assistance.

It is extremely simple for end users. On the management side it is a little frustrating because it doesn't explain the way encryption keys are created for users, which complicates resetting master passwords from the admin console or being able to take over an account. Basically users need to create their account and MUST sign into the LastPass browser extension, which is where the magic happens to sync the users keys with the admin console so that it can exert control if it needs to. If they never use the extension the admins can't help users with issues.

All scenarios are appropriate to use LP.

We use it in all 5 branches. Can scale infinitely.

As a managed services provider, we find LastPass to be well-suited in every environment. The risks and vulnerabilities are increasing on a daily basis, so we find it necessary for businesses of any size to apply best practices for passwords. A small business with a single user will still have multiple passwords and accounts, so LastPass is still an affordable and effective solution.

LastPass is continually adding solutions to the stack. Most of our clients begin small with just the password management, but can easily grow into additional layers of security with MFA, SSO, and many more. The ability to scale our users' stack without the requirement to learn a new product is incredibly useful and prevents push-back.

LastPass is great when working with subcontractors or even virtual assistants. Sometimes it's not so great for mobile device apps.

It has been very easy to contact support when we've needed it.

Once you get the hang of it, it's quite simple.

It comes in handy when a company has a lot of freelancers working from around the globe.

We have been using LastPass premium plan for a little while now and the whole point of us taking that subscription is because we have believed it would allow us to send access to different websites to different people without having to reveal the passwords to those people. Thus, helping with our security. Well for the last two days, almost three, it has been apparent that LastPass is revealing passwords to users even when we have specifically chosen not to allow those users to see the password. When the user goes to enter those details, launching the website through the LastPass Vault, it takes them to the website and they can click on a little eye and it will reveal the password that is underlined which is TERRIBLE. Clearly, the entire opposite of what we are trying to achieve by having paid for a version of LastPass to keep passwords secure. I do not understand what is going on with LastPass. I emailed them, they responded once. I emailed again, NOTHING. I am appalled at this major security breach. There are people out there now who have access to all of our passwords. It has taken us a considerable amount of time to go and try to rectify and change passwords but there's no point because now they can see the new passwords. MAJOR SECURITY BREACH. Absolutely DISGUSTED with LastPass and lack of response.

Users to have to sign out constantly when giving then access to new accounts.

LastPass for business is well suited for someone who handles client's sensitive login information. If there are multiple logins that need to be safely stored but easily accessed, LastPass is perfect. LastPass may not be as applicable for an individual client with one or two logins, but when handling several and changing passwords frequently, it is perfect.

When handling several clients or onboarding new clients it is very important to be organized. How can we be trusted if we can't keep track of something as simple as passwords? LastPass helps keep the basics under control but outside of that, it doesn't necessarily aid in business needs. It is very valuable in its scope of needs and is essential in our baseline organization.

LastPass is its best when you use it to create, manage, and save passwords. Being a large scale organization, it is very important for us to save thousands of passwords. The best solution for this is LastPass, it saves passwords securely, it also helps us to create new passwords with a certain stipulation. We can customize the stipulation as per our needs like length, alphanumeric, special symbol, etc. This feature is very useful for my company. The downside of LastPass is the smartphone application, it may not work on all smartphones, especially the Android version. Also, the other downside is that the updates are less frequent and sometimes the process is slow.

LastPass is very user-friendly. It can provide multiple access but at the same time, it is very easy to customize. Also, it is very easy to integrate LastPass with a different application. It is easy to integrate LastPass with different browsers so that it can leave notifications on new updates. Account sharing features are great and easy to share as it is very possible to access a single account by multiple users through multiple logins. This feature is highly scalable.

LastPass for Business is great if you have many web-based programs that you need to remember your passwords for.

Whether you are using this for 2 employees, or 5,000, the application works the same. It simply helps people by remembering their passwords for them across all web-based systems. The Admin Dashboard is also very easy to use and customize for your companies needs. We love LastPass and highly recommend it.

If you are a business of more than a few people, LastPass for Business is for you. Sending passwords through email, Slack, or text can put your security in jeopardy, and this helps solve that problem.

Allows you to add as many members as needed, so very scalable.

LastPass for Business works great for the needs of typical users (and most needs of advanced users/IT admins etc.) For everyday password/credential management and logging into websites, LastPass makes it a breeze. You can also add in form filler info for name, address, phone number, etc. that you commonly have to fill in on websites. Corporate/shared credit cards can be stored as well. LastPass doesn't have some of the very advanced features for Privileged Access Management that you would find in a PAM tool.

No issues with scalability. You just get the appropriate licensing. Everything works the same whether you have 2 employees or 500.

When we first started using LastPass Enterprise, LastPass for Applications didn't exist, and SSO and MFA weren't options. We still don't use SSO, and MFA is currently optional for our users, but since most of our applications are desktop rather than cloud-based, the LastPass for Applications improvement was a huge win for us.

If we are talking bang for your buck, LP for business is really cheap (currently $3/user/month) and works well enough 98% of the time for your employees. I personally really dislike the UI/UX but once I got used to it I'm about to make it fit well into my workflow. However, there is a small concern here if your company signed a SOC-2, HIPAA or other security compliance agreement--if your employees hate or are really confused by the UI they are less likely to use it and this can cause your company to violate your security compliance agreements. So, basically, you may want to buy something more expensive and user friendly if you are responsible for making sure everyone at your company uses a password manager.

LP admin interface always provisioning and managing all your company's employees very easy.

I can see issues when more than 25 people shared the same business password list. The UI is focused on teams of less than 25 people. The more passwords, the clunkier it will get, but unfortunately, I haven't found a solution that does scale well when dealing with 1000+ passwords.

Scenarios where LastPass for Business is well suited:
- Small/Medium sized companies looking to enforce a higher standard of security among employees password management. Also for those who need a certain level of auditing to achieve security compliance.
- Cases where you have sensitive security information (e.g. encryption keys) to share across the company or parts of the company.

Scenarios where LastPass for Business is less suited:
- I'm not convinced LastPass for Business would scale well in a larger organization. The user management can be a bit awkward and permissions within LastPass may not be granular enough.

At our current rate of growth we've had no challenges around onboarding or offboarding employees with LastPass. However, we've only used it with relatively small sets of users. I'm sure it would be more challenging to maintain with hundreds or thousands of users as the UX around user grouping and granular access control can be a little messy.

If you would like to reduce the number of passwords a user has to maintain down to one, or if you have issues with users forgetting passwords. Also, if your company shares lots of logins, this is a better way to control and maintain those logins across multiple users.

Very granular policy settings. You can turn up or down your controls and have many complex configurations if desired. The added ability to add a personal vault is extremely well received by the end-users.

I have a lot of logins for a lot of accounts due to my role at the company and LastPass keeps all of my logins organized and safe in one place which I love. I love that I do not have to remember my passwords anymore and that I can have unique passwords for each of the accounts I use. LastPass is a great tool to keep a company's logins safe and secure.

LastPass continues to work great as our company grows. LastPass meets our needs. We love using LastPass because it keeps us organized and safe and secure as a company.

Most modern businesses will benefit from a password manager. For example, you do not want your social media account credentials getting into the wrong hands. This goes for most tools. Using a tool that makes it easier to change the password in one place for everyone and help revoke permissions as necessary keeps your accounts safe and your team operating efficiently.

LastPass is very easy to scale from small to large businesses as it contains robust permissioning and team building tools. The cost per user only decreases as you add users. It is easy to utilize and is built for and excels at swapping or revoking permissions and re-configuring as need be.