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Lattice is a People Success Platform that aims to bring together the tools, workflows,
and data needed to help business leaders develop engaged, high-performing
employees and winning cultures. By combining continuous performance
management, goal-setting, employee engagement, compensation management,
career development, and people analytics into one unified solution, Lattice helps HR,
People, and Operations teams develop insights that build enviable cultures and drive
impactful business outcomes. Ranked on the Inc. 500 Fastest-Growing Private
Companies list two years in a row and certified as a Great Place to Work by 99% of its
employees, Lattice serves nearly 4,000 customers worldwide, including Slack, Asana,
Solera Health, Guild Education, and the Los Angeles Dodgers.
Lattice Features
Performance Management Features
Supported: Performance plans
Supported: Plan weighting
Supported: Manager note taking
Supported: Review status tracking
Supported: Rater nominations
Supported: Rater nomination workflow
Supported: Review reminders
Supported: Workflow restrictions
Supported: Review transfer
Supported: Multiple review frequency
Supported: Reporting
Performance and Goals Features
Supported: Corporate goal setting
Supported: Subordinate goal setting
Supported: Individual goal setting
Supported: Non-hierarchical goal setting
Supported: Line-of sight-visibility
Supported: Performance tracking
Lattice Videos
The Manager's Journey | Lattice
Lattice | Turn People Strategy Into Business Strategy
Lattice Support is not that good. We have had to have calls with them in the past and their product team did not have a lot of knowledge about their product. I believe they are able to provide a much better level of service and that would increase my likelihood to work with them again.
Support for Lattice is timely and effective. Even if you can't speak with someone on the support team, they have a great help center online with a library of questions that are most likely to answer any question you may have. If you need to speak to someone, they will get back to you right away.
Support is Lattice's weakest link, by far. Their support team has been slow to answer, and on the online demo we had, the audio on the call was bad and the explanations were not very clear. I believe the software is really good, but the account managers are not very helpful.