Lattice Reviews

16 Ratings
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Score 7.9 out of 100

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Reviews (1-5 of 5)

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Gabriela Band | TrustRadius Reviewer
February 11, 2020

Performance management that helps you focus

Score 7 out of 10
Vetted Review
Verified User
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Support Rating

6
Lattice Support is not that good. We have had to have calls with them in the past and their product team did not have a lot of knowledge about their product. I believe they are able to provide a much better level of service and that would increase my likelihood to work with them again.
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Shannon McNamara | TrustRadius Reviewer
October 15, 2019

Lattice does a simple job wonderfully!

Score 9 out of 10
Vetted Review
Verified User
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Support Rating

9
Support for Lattice is timely and effective. Even if you can't speak with someone on the support team, they have a great help center online with a library of questions that are most likely to answer any question you may have. If you need to speak to someone, they will get back to you right away.
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Anonymous | TrustRadius Reviewer
October 04, 2019

Focus Your Organization

Score 8 out of 10
Vetted Review
Verified User
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Support Rating

5
Support is Lattice's weakest link, by far. Their support team has been slow to answer, and on the online demo we had, the audio on the call was bad and the explanations were not very clear. I believe the software is really good, but the account managers are not very helpful.
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Feature Scorecard Summary

Corporate goal setting (4)
8.7
Subordinate goal setting (4)
7.7
Individual goal setting (5)
8.1
Line-of sight-visibility (4)
7.7
Performance tracking (5)
8.3
Performance plans (4)
8.2
Plan weighting (4)
7.8
Manager note taking (5)
7.9
Performance improvement plans (4)
7.5
Review status tracking (4)
7.3
Rater nomination workflow (5)
8.0
Review reminders (5)
8.3
Workflow restrictions (5)
7.4
Multiple review frequency (5)
8.2
Reporting (4)
8.5

About Lattice

Lattice is employee performance management software for mid-sized companies, offered by a San Fransisco-based startup of the same name. It includes four modules: Reviews, Goals (objectives and key results, or OKR), Feedback, and Check-ins (weekly one-to-one meetings). Early customers include Reddit, WePay, GitLab, PlanGrid, Cruise, Birchbox, OpenAI, and Coinbase, among others.

Lattice Technical Details

Operating Systems: Unspecified
Mobile Application:No