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LawPay

LawPay

Overview

What is LawPay?

AffiniPay headquartered in Austin offers LawPay, a legal billing app and mobile solution for payment processing, for law practices.

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Recent Reviews

TrustRadius Insights

LawPay offers a reliable and convenient platform for collecting payments in the legal industry. Users have found that LawPay provides a …
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Reviewer Pros & Cons

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Pricing

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What is LawPay?

AffiniPay headquartered in Austin offers LawPay, a legal billing app and mobile solution for payment processing, for law practices.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

What is Clio?

Clio is web-based legal practice management software for solo practitioners and small firms. It is designed to replace multiple different systems (like document management, case management, and accounting software) to streamline the amount of technology that small firms need to manage.

What is SimpleLegal?

SimpleLegal in California offers their flagship application for legal time tracking and billing.

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Product Details

What is LawPay?

LawPay Video

Stacy and Rock Rocheleau of RIGHT Lawyers discuss how LawPay has helped their firm’s bottom line and increased access to justice for their clients. View more LawPay Presents Videos here: https://www.youtube.com/playlist?list=PLIcZPZYBHp-pXOs_UI-4h5SaqhhFxwKoD LawPay was deve...
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LawPay Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(15)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

LawPay offers a reliable and convenient platform for collecting payments in the legal industry. Users have found that LawPay provides a variety of payment options and competitive rates, making it easier to get paid for legal services. With LawPay, businesses can simplify payment processes, including charging retainer payments and accepting invoice payments. Clients appreciate the convenience of paying securely on their own time, either independently or with assistance from the business. The integration with billing software like Clio allows for seamless invoicing and automatic payment updates. LawPay's recurring payment feature helps businesses keep clients on track with payment plans. It has become a secure and effective payment processing system that streamlines financial operations for legal professionals.

Convenience of accepting payments remotely: Users appreciate the convenience of being able to accept payments remotely using Tal and LawPay. Several reviewers have mentioned that this feature has greatly improved their business operations, allowing them to easily process payments from anywhere.

Seamless integration with other software: Many users highlight the seamless integration of Tal and LawPay with other software such as Cosmolex. This integration makes it easy for users to manage their accounting and payment processing in one place, saving them time and effort.

Responsive customer service: Users praise the customer service provided by both Tal and LawPay. Multiple reviewers have mentioned that they received prompt and helpful support when they encountered any issues or had questions about the platforms. The responsive customer service has been appreciated by users as it helps them resolve problems quickly and ensures a smooth experience.

Cons:

  1. Limited customization options: Several users have expressed dissatisfaction with the limited customization options available in the product. They feel that there are not enough features to personalize their experience according to their specific needs and preferences.
  2. Difficult learning curve: Many reviewers have mentioned that they found it challenging to learn how to use the product effectively. They feel that the learning curve is steep and requires a significant amount of time and effort to become proficient in using all the features.
  3. Lack of timely customer support: Some customers have reported experiencing delays or difficulties in receiving timely customer support when encountering issues or needing assistance with the product. This has left them feeling frustrated and unsupported during critical moments of need.

Users of LawPay have made several recommendations based on their experiences with the product, including:

  1. Utilize LawPay for credit card payments: Many users suggest using LawPay as a payment interface, specifically for credit card transactions. They find it to be a great tool for accepting payments and highly recommend it in this regard.

  2. Consider comparing fees: Some users recommend comparing current credit card processing fees with those offered by LawPay. They believe that LawPay's fees are low and encourage others to evaluate if switching to LawPay can provide cost savings.

  3. Suitable for law firms: Several users suggest that LawPay is particularly well-suited for law firms. They emphasize its low fees and smooth transition process, making it an excellent payment solution for legal practices.

These common recommendations reflect user opinions and experiences with LawPay. Other suggestions include considering integration with ZolaSuite, exploring the capability of handling automatic recurring payments, trying out LawPay for any type of business (especially small law firms), and noting that LawPay has helped users collect old debts from clients, making their lives easier.

Reviews

(1-5 of 5)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use LawPay as a credit card processing tool for our clients who wish to pay by credit card. Clients typically pay by credit card at least 60-70% of the time. LawPay also now offers a buy now pay later collab with Affirm which has come in very handy and offers Clients another option for large retainers.
  • Very easy to use as a vendor and client
  • Provide receipts electronically to client so we don't have to
  • Can send quick links to prospective clients without having to enter in all the information saving us time
  • The Affirm option is a little difficult to get to. Would be helpful to have a separate button for it.
LawPay is well suited as a credit card processing system. It provides security needed to meet company insurance requirements. It is interesting because they have acquired MyCase which is another law case management software that we use, yet some of the functionality of LawPay, specifically Affirm, is not available on MyCase. Ideally it would be great to have all the same functionality on MyCase so we could use that only.
  • Allows clients to not have to deplete cash
LawPay now owns MyCase so assuming they'll be a complete switch over at some point.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
LawPay provides all our payment processing. We use this for recurring payments to our firm along with retainers. Given our fees involve both a overall service fee along with a recurring monthly monitoring fee, LawPay is wonderful as it allows us to schedule monthly payments and the entire process is automated from that point on. The system also allows us to set recurring charges up to a certain amount, so we don't have to cancel the payments once the full fees have been paid. The automation is a great time saver!
  • Payment plans through affirm
  • Recurring payment schedules
  • Ease of use
  • Secure payment storage
  • Clients are able to make payments on their own using a payment link.
  • None
Customer service is great and entire interface is so easy to use. Anytime there is any issues, the customer service reps are extremely kind and helpful. LawPay also keeps us in compliance with the Bar Association by drafting all fees out of our operating account and keeping the integrity of the trust account. The whole process is worry-free and allows us to focus on the case work.
  • Allows customers to schedule out payments
  • Sends automated payment reminders to clients
  • Securely saves client card information
LawPay makes our payment processing super simple. We don't have to worry about Bar compliance with the fees being drafted from our operating account and it allows our clients to have multiple payment options which helps us retain more work! The whole system is extremely user friendly and our clients love it!
1
Owner/operator, retains new clients and completes case work. Also completes firm's monthly accounting.
1
Score 7 out of 10
Vetted Review
Verified User
Incentivized
My business utilized LawPay to collect payments. This allowed us to more quickly and easily collect payments, without needing to track down customers. LawPay enabled collection of payments in a convenient format in a way that customers found easy and convenient.
  • Convenient
  • Easy to use
  • Fairly priced
  • Cost comparison to competitors
  • Customer support and response
  • Transparency with pricing
Lawpay is well-suited for law firm use to collect electronic payments from customers.
  • Lawpay has increased revenue as it has made it easier to collect.
Lawpay and Clio pay are functionally identical, but Clio Pay is generally cheaper overall. This can vary depending on what card types are used, but Clio pay overall is cheaper for the exact same service. We initially selected Lawpay because Lawpay was cheaper and charged less fees, but Cliopay then reduced their fees to become more affordable.
Andrew Ayers | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use LawPay to process 99% of my client payments. It makes it much easier for my clients to make their payments than having to wait for them to mail in a check and then deposit it with my bank.
  • Ease of processing payment
  • Clients find it easy to use
  • Ease of creating accounting records
If you accept payments for your law firm, then LawPay is a great solution. It makes the whole process of sending invoices to clients and receiving payment very easy.
  • Ease of use
  • Quick Payment Processing
  • Monthly reconciliations
  • Easier to collect client payments
  • Lends credibility to business
  • Offers payment options for clients
Samuel Thomas | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use LawPay for all of our credit card processing. It has made accepting payments much easier! Anytime we have issues, their customer service has always answered in under five minutes. They could not have better customer service.
  • Fast deposits.
  • Instant confirmation running their card.
  • Great customer service.
I would recommend LawPay to law firms of all sizes and practice areas. Their customer service is unmatched. They respond quickly to address any technical issues and will gladly walk you through any issues you may not understand.
  • Positive impact on our business profits.
  • Positive impact with running credit cards without down time.
I selected LawPay since they were designed specifically for attorneys and firms. They understand our business and developed their products to meet those business needs.
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