Name: Leadent Digital
Author: Leadent Digital

Help Desk

Kiosk

Web and Video Conferencing

Customer Support

AI Code Generation

Automation Testing

Beta Testing

Feature Management

Development

Virtual Classroom

Education

AI Document Creation

Business Intelligence (BI)

Collaboration

Demand Planning

Internal Communications

Knowledge Management

Quality Management

Supply Chain Visibility

Whistleblowing

Enterprise

Accounting

Cash Flow Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Monitoring

HR Management

Payroll

Talent Intelligence

Talent Management

Video Interview

Workforce Analytics

Workforce Management

eLearning Content

Human Resources

Blockchain-as-a-Service (BaaS)

Business Process Automation

Cloud Data Warehouse

Cloud Storage

Data Integration

Data Replication

Database-as-a-Service (DBaaS)

Embedded Database

Encryption Key Management

Fraud Detection

IT Alert Management

Integration Platform as a Service (iPaaS)

Network Performance Monitoring

OpenStack Cloud

Scale-Out Storage

Test Management

User Activity Monitoring

Value Stream Management

WAN Optimization

Web Content Filtering

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Email Marketing

Enterprise Marketing Management

Grant Management Software

Livestream

Marketing Automation

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Professional Services

Auction Software

Customer Relationship Management (CRM)

Sales Consulting

Sales Incentive Compensation Management

Sales Training

Sales

Agriculture

Inventory Management

Last Mile Delivery

Military and Defense

Online Ordering

Shipping

Vertical-Specific

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Document Locator

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Frosmo

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Leadent Digital is a solution designed to enhance field service operations for businesses across various industries. According to the vendor, it offers business consulting, technology implementation, software solutions, and field service management capabilities. It caters to organizations of all sizes, from small businesses to large enterprises, and is used by professionals in the field service management, manufacturing, utilities, telecommunications, and retail industries.

## Key Features

**Improved CX with real-time location sharing**: According to the vendor, the On My Way feature provides customers with real-time updates on their service visits, including expected time of arrival and appointment details. This feature aims to reduce the need for customers to call the contact center and improve their overall experience.

**Self-serve capacity-based appointments**: The uBook feature allows customers and field workers to dynamically book appointments based on real-time resource capacity, according to the vendor. This feature is integrated with capacity management and offers customizable branding and fields for an intuitive design, aiming to reduce the need for calls to the contact center.

**Intelligence and insight on field performance**: Field Analytics tools aim to provide valuable insights into the efficiency of field operations, according to the vendor. With intuitive dashboards and a map-based interface, organizations can gain a different view of their field operations, enabling them to make informed decisions and improve overall performance.

**Extend your field service capability**: According to the vendor, OFS Plugins & Enhancements allow organizations to further leverage their investment in Oracle Field Service. These plugins add new capabilities, streamline workflow, and improve data management within the OFS application, enabling the creation and innovation of new business processes.

**Give remote, contextual help**: Leveraging Merged Reality technology, Leadent Digital allows experts to provide detailed help to customers or inexperienced technicians in real-time, according to the vendor. This technology combines the real and virtual worlds, enabling experts to virtually reach out and provide assistance without the need for special hardware or headsets.

**Powerful routing for efficient service**: The Optimized Scheduling & Routing feature aims to provide powerful routing capabilities for efficient field service, according to the vendor. By improving resource utilization and reducing travel time, organizations can achieve increased operational efficiency and deliver service in a timely and cost-effective manner.

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ArcGIS for Personal Use

ArcGIS for Student Use

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Leadent Digital

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Leadent Digital

Overview

What is Leadent Digital?