Name: Leadsales CRM
Author: Leadsales

Help Desk

Web and Video Conferencing

Customer Support

AI Code Generation

AI Development

Agile Development

Version Control

Development

Student Management

Education

Business Intelligence (BI)

Collaboration

Enterprise Asset Management

IP PBX

Knowledge Management

Enterprise

Accounting

Anti-Money Laundering (AML)

Nonprofit Accounting

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Scheduling

HR Management

Payroll

Talent Intelligence

Talent Management

Time Tracking

Workforce Analytics

Workforce Management

Human Resources

Build Automation

Cloud Brokers

Cloud Storage

Data Center Cooling

Data Center Networking

Data Mapping

Data Privacy Management

Data Warehouse

Database Load Balancing

Embedded Database

Firewall Security Management

Fraud Detection

IP Address Management (IPAM)

Integration Platform as a Service (iPaaS)

Low-Code Development

Managed IT Service

Migration

Mobile Application Performance Monitoring  (APM)

Network Performance Monitoring

Network Simulation

Platform-as-a-Service (PaaS)

Software Composition Analysis (SCA)

Value Stream Management

Workload Automation

Information Technology

A/B Testing

AI Writing Assistant Software

Account-Based Marketing (ABM)

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Customer Experience Management

Customer Journey Analytics

Digital Experience Intelligence

Email Marketing

Marketing Automation

Search Engine Marketing (SEM)

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Headless eCommerce

Trade Promotion Management

Sales

Database Security

Security Orchestration, Automation and Response (SOAR)

Security

Apparel

Lease Management

Spreadsheet

Vendor Neutral Archive (VNA)

Vertical-Specific

Find top rated software and services based on in-depth reviews from verified users. 400+ software categories including PaaS, NoSQL, BI, HR, and more.

Priority Matrix

Appfluence

eMeetingsOnline

FastPIPE

FastEST, Inc.

ReportsNow

AspenOne Supply Chain Management

Aspen Technology

Crowdtap

Document Locator

ColumbiaSoft

Frosmo

Frosmo Ltd

Azurepath

Azurepath, LLC.

Aras PLM

Aras Corporation

Leadsales CRM is a customer relationship management (CRM) tool designed by Leadsales specifically for managing WhatsApp, Facebook, and Instagram chats. According to the vendor, this software solution caters to businesses of all sizes, from small startups to large enterprises. Sales teams, customer support teams, e-commerce businesses, service-based companies, and retail businesses can all benefit from Leadsales CRM's ability to effectively manage and track customer conversations across multiple platforms.

**Centralized Chat Management**: According to the vendor, Leadsales CRM allows businesses to easily manage and track customer interactions across WhatsApp, Facebook, and Instagram in one platform, ensuring no conversations are missed.

**Unlimited Messaging**: The vendor claims that Leadsales CRM enables businesses to send personalized messages to all customers without any restrictions on the number of messages they can send, facilitating seamless communication and engagement.

**Scalability**: According to the vendor, businesses can add as many users as needed to their Leadsales CRM account, enabling collaboration and centralization of user accounts and conversations for easy management.

**Scheduled Messaging**: According to the vendor, Leadsales CRM allows businesses to schedule messages to be sent at specific times or dates, automating messaging to ensure timely communication and improved customer engagement.

**Customizable Funnels**: The vendor states that Leadsales CRM enables businesses to organize chats into custom funnels based on specific needs, facilitating effective management and tracking of customer interactions within each funnel.

**Contact Management**: According to the vendor, Leadsales CRM allows businesses to effectively manage and organize contacts by importing them from existing databases or manually adding new contacts, storing essential information for easy access.

**Conversation Tracking**: The vendor claims that Leadsales CRM enables businesses to track and manage conversations with customers by providing a comprehensive view of the entire conversation history, including messages, attachments, and timestamps.

**Team Collaboration**: According to the vendor, Leadsales CRM promotes collaboration within sales and customer service teams by allowing multiple users to access and manage customer conversations, assigning conversations to specific team members for proper attention.

**Sales Pipeline Management**: The vendor states that Leadsales CRM provides businesses with a visual representation of the sales pipeline, allowing them to track the progress of deals, prioritize sales activities, and identify potential bottlenecks.

**Automated Responses**: According to the vendor, Leadsales CRM streamlines customer communication by providing predefined templates or canned responses, saving time and ensuring consistent messaging across customer interactions.

Help.com Chat

Help.com

Zendesk Chat (formerly Zopim) is a live chat tool developed by the Singaporean company also called Zopim, acquired by Zendesk in April 2014.

Lite

Basic

Advanced

Premium

Zendesk Chat

Leadsales CRM

Live Chat Software allows website operators to interact directly with visitors on their websites, typically through some combination of instant messaging / chat, video, and survey forms.

Live Chat

Leadsales

Chat Automation

Allows businesses and website owners to interact with visitors in real time through a chat box or webchat (video, SMS, messaging, etc) that can be customized for user experience optimization.

Real-time messaging

Refers to the functionality and usability of real-time chat messaging with customers and prospects.

Chat notifications

Alerts and reminders for chat requests, missed messages, appointments, etc.

Prospecting

The ability to identify, qualify, and segment prospects, as well as filter leads.

Chat-based scheduling

Enables customers and prospects to book and schedule meetings.

Ticketing system

Ticket form creation and routing to designated service representatives based on chat interactions.

Third-party integrations

Integrations with third-party software for CRM, scheduling, marketing automation, telecommunications, SMS, messaging, etc.

Chat widgets

Pop-up chat boxes that enable customizable greetings, canned responses, and interactions between customers and live agents or chatbots.

Chat sentiment analysis

Allows the software to gauge the level of customer satisfaction in chatbot, live chat, or virtual assistant conversations.

Chat transfer

The ability to transfer live interactions to different departments or agents.

Chat Analytics and Reports

Analytics and reporting on web visitors' activities and interactions with customer service representatives.

Chat history and transcripts

Enables users to visualize past conversations and notes.

Chat reporting

Standard or customizable reports with user engagement metrics.

Chat and web analytics

Analytics that enable the tracking of user website visits and chat box interactions.

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Leadsales CRM

Overview

What is Leadsales CRM?