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Leapfile Managed File Transfer

Leapfile Managed File Transfer

Overview

What is Leapfile Managed File Transfer?

LeapFILE in Redwood City, California offers a managed file transfer system.

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Recent Reviews

TrustRadius Insights

Leapfile has been praised by users for its ability to securely send and receive large files. Users have found it particularly useful for …
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Pricing

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What is Leapfile Managed File Transfer?

LeapFILE in Redwood City, California offers a managed file transfer system.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Leapfile Managed File Transfer?

Leapfile Managed File Transfer Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(1)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Leapfile has been praised by users for its ability to securely send and receive large files. Users have found it particularly useful for collaborating with colleagues and correcting documents effectively. The software's encryption feature ensures that sensitive information remains secure during file transfers. Additionally, Leapfile has helped companies reduce costs and optimize processes by providing a reliable and efficient solution for transferring files. Its low cost and bundled services have been highly beneficial for businesses, allowing them to cut expenses while still achieving optimal results. Furthermore, Leapfile's remarkable performance, lightweight administration, excellent uptime, and integration with various development platforms make it a preferred choice for many users. Whether it is sending large files in multiple formats or securely transmitting files across servers, users have consistently reported positive experiences with Leapfile. Notably, many employees rely on the software to send secure and large files over email, further enhancing their productivity and data security.

Easy to use for all users: Several reviewers have found Leapfile to be user-friendly, even for those who are not tech-savvy. They appreciate that the platform leverages the familiarity of the Microsoft Office package, making it accessible to users who are already accustomed to its operation.

Strong emphasis on security: Many users highly value the level of security provided by Leapfile, feeling confident that their documents are well-protected in the cloud. They appreciate the advanced security technologies implemented by the platform.

Seamless integration with mobile devices: Numerous reviewers praise how seamlessly Leapfile integrates with Apple and Android systems, enabling them to easily edit, organize, and access their files from anywhere using the mobile application.

Bad Customer Service: Several users have mentioned experiencing bad customer service after signing up and making the payment. They have expressed their frustration with the lack of support and assistance provided by Leapfile.

No Multiple File Download: Many reviewers have found it annoying that Leapfile does not allow downloading multiple files at once. This limitation has caused them to waste a lot of time individually downloading each file, which can be inefficient and frustrating.

Text-Based Interface: Users have suggested improving the graphical aspect of the interface as it is mostly text-based. They believe that a more visually appealing interface would make it easier for employees and clients to navigate and complete downloads efficiently.

Users have made the following recommendations for LeapFile based on their experiences:

  1. Give LeapFile a chance and try its services as a platform. Users recommend exploring the features and functions offered by LeapFile for managing larger files and handling important documents. This recommendation is particularly relevant for companies and enterprises that need to manage multiple formats of files.

  2. Trust the versatility offered by LeapFile. Users suggest relying on LeapFile's capabilities to improve file management within companies. The software's clear and understandable workflow has been praised, making it easier for users to share files efficiently.

  3. Utilize LeapFile for improving companies' management when it comes to sharing files. Users recommend using LeapFile as a solution to enhance file sharing processes within organizations and enterprises. The software's ability to handle large files and important documents has been highlighted as a valuable feature.

These recommendations emphasize the benefits of trying LeapFile's services, trusting its versatility, and utilizing it to improve file management and sharing within companies.

Reviews

(1-1 of 1)
Companies can't remove reviews or game the system. Here's why
October 10, 2018

LeapFile was a bad leap.

Neal Rosenthal | TrustRadius Reviewer
Score 2 out of 10
Vetted Review
Verified User
We use LeapFile to provide a solution for both sending/receiving large files and also making sure that files we transfer between our office and our clients are secure and encrypted. We have 29 employees that use it.
  • There are 3 ways to use LeapFile: the desktop app, the web app, the Outlook plugin
  • The interface is almost all text-based with minimal graphics. Because of that it can be difficult for our employees and our clients to quickly decide what action to take to complete their downloads.
  • We have found the admin controls to not work consistently, causing lots of headaches.
  • Some emails sent via the Outlook plugin will cause formatted text to look extremely confusing on the download page that a client must view in order to take an action to retrieve their files. The text shows all the HTML code wrapped around it.
  • Uploads web page will tend to hold a cookie that "remembers" an expired link, causing our clients to receive an error.
We replaced ShareFile, that we had used for 7 years, due to a cost increase. LeapFile appeared to provide the exact same solution for a better price. However, the headaches we are experiencing with the product are costing us valuable time, money and frustration, both among our staff and between our clients.
  • Too much time spent on addressing individual client issues while attempting to send or retrieve files.
  • Too much time spent on testing and troubleshooting our employees' issues while attempting to send or retrieve files.
Similar functionality but LeapFile has a lower cost and a more basic interface. ShareFile was infinitely easier to use for both our employees and clients.
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