Name: ACE Virtual Leasing Assistant by LeaseHawk
Author: LeaseHawk

Help Desk

Web and Video Conferencing

Customer Support

Augmented Reality Development

Chatbot

Development

Business Intelligence (BI)

Collaboration

Data Analytics  and BI Services

Document Management

Intellectual Property (IP) Management

Meeting Management

Enterprise

Accounting

Blockchain Payments

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Monitoring

Employee Referral

HR Management

Payroll

Stock Option Plan Administration

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

3D Printing

AI Governance

Change Management

Cloud Migration

Cloud Storage

Continuous Delivery

Database-as-a-Service (DBaaS)

DevSecOps

Fraud Detection

IT Alert Management

IT Professional Services

Integration Platform as a Service (iPaaS)

Managed File Transfer (MFT)

Network Performance Monitoring

Network Traffic Analysis (NTA)

Server Virtualization

Software-Defined WAN

System Monitoring

Test Management

Time Series Databases

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Call Tracking

Channel Management

Content Management

Email Marketing

Headless CMS

Marketing Attribution

Marketing Automation

Referral Marketing

Social Media Advertising

Social Media Management

Survey & Forms Building

Translation

Web Analytics

Wholesale Marketplace

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Proposal

Sales Enablement

Sales Training

Sales

Data-Centric Audit Protection (DCAP)

Operational Technology (OT) Security

Security

Aviation

Camp Management

Construction Takeoff and Estimating

Financial Services CRM

Hospital Management

Medical Office EMR & EHR

Population Health Management

Vertical-Specific

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ACE Virtual Leasing Assistant, developed by LeaseHawk, is an AI-powered solution designed to act as a fully autonomous leasing assistant. According to the vendor, this product is specifically tailored for companies of all sizes in the multifamily industry, including property management, real estate leasing, property owners, leasing agents, and marketing professionals. ACE Virtual Leasing Assistant aims to centralize the leasing process, engage and nurture renters through various digital marketing channels, and improve efficiency for lean teams.

## Key Features

**Centralized Leasing Process**: According to the vendor, ACE Virtual Leasing Assistant serves as a centralized solution for the leasing process. It engages and nurtures renters by answering leasing phone calls, text messages, and chats across various digital marketing channels. ACE operates 24/7, aiming to ensure that no leasing opportunities are missed.

**Autonomous Renter Experience**: The vendor claims that ACE provides a fully autonomous renter experience, aiming to add efficiency to the leasing process. It answers calls, texts, and chats across all marketing channels, aiming to save time for leasing teams. ACE automatically follows up with prospects and residents, aiming to save the leasing team's time.

**AI-Powered Leasing Assistant**: According to the vendor, ACE combines leasing experience with cutting-edge AI technology to provide a human-like interaction with prospects. It is continuously learning and improving its communication with prospects using AI. ACE is trained with years of multifamily data, property phone calls, and real leasing agent conversations.

**Comprehensive AI Solution**: The vendor states that ACE engages across the entire digital marketing footprint, including property websites, Google, ILS, and social media channels. It captures qualified leads and provides automatic and personalized nurturing to engage prospects in the CRM. ACE aims to optimize a community's digital marketing strategy by shortening conversion time frames, increasing lease approval ratings, and improving leasing efficiency.

**24/7 Availability**: ACE is available 24/7 to answer prospect phone calls, text messages, and chats, according to the vendor. It can be accessed from property listings and websites, providing instant responses to inquiries. ACE integrates with most CRM software, aiming to ensure that leasing agents never miss a beat in following up on appointments.

**Customizable Virtual Leasing Assistant**: According to the vendor, ACE's personality, style, and voice can be customized to align with the brand. It offers over six different voices, unlimited colors, and rich text options for customization. ACE also provides pre-populated responses and default styling for quick setup.

ACE is a chatbot and lead generator that nurtures prospects, 24/7. ACE answers leasing phone calls, text messages, and chats.

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ACE Virtual Leasing Assistant by LeaseHawk

Chatbots are AI to related to virtual sales or marketing assistants and like AI virtual sales assistants, they can be used to apply conversational marketing to web pages and apps. Chatbot platforms, or chatbot builders allow IT pros to build these conversational bots. They also be used for troubleshoot and IT operations support.

LeaseHawk

Chat Automation

Allows businesses and website owners to interact with visitors in real time through a chat box or webchat (video, SMS, messaging, etc) that can be customized for user experience optimization.

Real-time messaging

Refers to the functionality and usability of real-time chat messaging with customers and prospects.

Chatbot automation

Refers to the personalization and overall quality of custom flows for  AI-based chatbot interactions to answer queries, book appointments, create tickets, transfer chats to an agent or direct users to a knowledge base. In addition to NLP, this may include AI learning/understanding models.

Chat notifications

Alerts and reminders for chat requests, missed messages, appointments, etc.

Prospecting

The ability to identify, qualify, and segment prospects, as well as filter leads.

Chat-based scheduling

Enables customers and prospects to book and schedule meetings.

Ticketing system

Ticket form creation and routing to designated service representatives based on chat interactions.

Third-party integrations

Integrations with third-party software for CRM, scheduling, marketing automation, telecommunications, SMS, messaging, etc.

Chat widgets

Pop-up chat boxes that enable customizable greetings, canned responses, and interactions between customers and live agents or chatbots.

Chat Analytics and Reports

Analytics and reporting on web visitors' activities and interactions with customer service representatives.

Chat history and transcripts

Enables users to visualize past conversations and notes.

Chat reporting

Standard or customizable reports with user engagement metrics.

Chat and web analytics

Analytics that enable the tracking of user website visits and chat box interactions.

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ACE Virtual Leasing Assistant by LeaseHawk

Overview

What is ACE Virtual Leasing Assistant by LeaseHawk?