Skip to main content
TrustRadius
Less Annoying CRM

Less Annoying CRM

Overview

What is Less Annoying CRM?

Less Annoying CRM is a customer relationship management (CRM) solution built specifically for small businesses to help clients manage contacts and track leads.

Read more
Recent Reviews

TrustRadius Insights

Less Annoying CRM offers a range of customizable features that cater to various industries and user needs. Users appreciate the ability to …
Continue reading

Basic but mighty!

8 out of 10
December 12, 2023
We use the system to primarily keep all our contact management in one place. It is important for all contact details to be kept up to date …
Continue reading

Truly Amazing!

10 out of 10
May 11, 2023
We use it to manage existing and prospective client contact information, and our interaction with them. We use setting tasks and the …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 24 features
  • Custom fields (35)
    9.9
    99%
  • Customer data management / contact management (41)
    9.9
    99%
  • Workflow management (34)
    9.9
    99%
  • Integration with email client (e.g., Outlook or Gmail) (36)
    8.2
    82%

Reviewer Pros & Cons

View all pros & cons
Return to navigation

Pricing

View all pricing

Always

$15

Cloud
per month per user

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.lessannoyingcrm.com/Pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $15 per month per user
Return to navigation

Features

Sales Force Automation

This is the technique of using software to automate certain sales-related tasks.

8.2
Avg 7.7

Customer Service & Support

This component of CRM software automates help desk, call center and field service management.

9.5
Avg 7.5

Marketing Automation

This component of CRM software helps to automate and scale marketing tasks and the subsequent analysis of those efforts.

7.5
Avg 7.6

CRM Project Management

This component of CRM software helps users initiate, plan, collaborate on, execute, track, and close projects.

9.9
Avg 7.6

CRM Reporting & Analytics

Reporting and analytics in CRM software includes sales forecasting, pipeline analysis, and automated dashboards.

7.8
Avg 7.6

Customization

This addresses a company’s ability to configure the software to fit its specific use case and workflow.

8.4
Avg 7.6

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

10
Avg 8.3

Integrations with 3rd-party Software

This involves the CRM software’s ability to integrate with other systems, whether external or homegrown.

4.6
Avg 7.1

Platform

9.9
Avg 7.5
Return to navigation

Product Details

What is Less Annoying CRM?

Less Annoying CRM is a simple customer relationship manager made for small businesses. It allows users to manage contact info, track leads, and schedule follow-ups. It is designed for small business looking for a way to increase sales and get organized, but that find other CRMs on the market too complicated. Less Annoying CRM provides tools to track contacts, leads, and follow-ups without any of the extra clutter. Less Annoying CRM is free to try for 30 days, and that includes a dedicated CRM Coach who will help users get set up and answer any questions (including help importing the user's existing data).

Less Annoying CRM Features

Sales Force Automation Features

  • Supported: Customer data management / contact management
  • Supported: Workflow management
  • Supported: Territory management
  • Supported: Opportunity management
  • Supported: Integration with email client (e.g., Outlook or Gmail)
  • Supported: Contract management
  • Supported: Quote & order management
  • Supported: Interaction tracking
  • Supported: Channel / partner relationship management

Customer Service & Support Features

  • Supported: Case management
  • Supported: Help desk management

Marketing Automation Features

  • Supported: Lead management
  • Supported: Email marketing

CRM Project Management Features

  • Supported: Task management
  • Supported: Reporting

CRM Reporting & Analytics Features

  • Supported: Forecasting
  • Supported: Pipeline visualization
  • Supported: Customizable reports

Customization Features

  • Supported: Custom fields
  • Supported: Scripting environment
  • Supported: API for custom integration

Security Features

  • Supported: Role-based user permissions

Integrations with 3rd-party Software Features

  • Supported: Marketing automation
  • Supported: Compensation management

Platform Features

  • Supported: Mobile access

Less Annoying CRM Screenshots

Screenshot of The full-customizable Lead Report keeps you updated on every opportunity in your pipeline.Screenshot of Every contact and company has a profile that shows your entire history, along with any leads, files, events, to-dos, and more.Screenshot of Your Workspace is your homepage for your CRM. It give you a quick overview of everything that's going on.Screenshot of The full-customizable Lead Report keeps you updated on every opportunity in your pipeline.Screenshot of Our powerful web calendar allows you to stay on top of your events and to-dos and those of your co-workers.Screenshot of Our fully-featured mobile site means you can access your CRM from anywhere you have an internet connection.

Less Annoying CRM Video

A brief overview of Less Annoying CRM

Less Annoying CRM Integrations

Less Annoying CRM Competitors

Less Annoying CRM Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry, Mobile Web
Supported LanguagesEnglish

Frequently Asked Questions

Less Annoying CRM is a customer relationship management (CRM) solution built specifically for small businesses to help clients manage contacts and track leads.

Less Annoying CRM starts at $15.

Salesforce Sales Cloud, Insightly, and Zoho CRM are common alternatives for Less Annoying CRM.

Reviewers rate Role-based user permissions highest, with a score of 10.

The most common users of Less Annoying CRM are from Small Businesses (1-50 employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(52)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Less Annoying CRM offers a range of customizable features that cater to various industries and user needs. Users appreciate the ability to tailor the CRM to their specific requirements, tasks, and schedules. With the ability to store and track client notes, users can easily monitor the progression of insurance and individual situations over time. The CRM's comprehensive set of features, including notes, history, contact details, reminders, and tasks with deadlines, effectively contribute to business growth. Its simple and intuitive interface, lightning-fast performance, and efficient data entry make it a favorite among users. Additionally, the mobile version of Less Annoying CRM is well-designed, allowing users to easily access features and attach notes on the go. For companies with larger teams or projects, Less Annoying CRM becomes an essential tool for managing a significant number of people or tasks while keeping track of contacts made. The software's exceptional customer service sets it apart from other CRM solutions and adds value for its users across organizations.

Easy to use and intuitive: Users have found the CRM to be user-friendly, with an intuitive interface that is easy to navigate. Several reviewers mentioned that they were able to quickly understand how to use the software without any difficulties.

Efficient search functionality: The search feature in the CRM has been praised for its efficiency in helping users find information quickly. Many users appreciated being able to easily locate specific data within the system, saving them time and effort.

Integration with Google Calendar and MS Outlook: The CRM's integration with popular calendar applications such as Google Calendar and MS Outlook was highly valued by users. This integration allowed them to seamlessly schedule appointments, receive reminders, and stay connected with their clients without having to switch between different platforms.

Limited Mobile Functionality: Some users have mentioned limitations in the mobile functionality of the CRM, as there is no dedicated mobile application available. Additionally, they have expressed frustration with the absence of a direct feature to dial calls from within the CRM.

Absence of Built-in Email Marketing Tools: Users have expressed dissatisfaction with the lack of built-in email marketing tools in the CRM. They have pointed out that these tools are commonly available in more expensive competing CRMs, and their absence hinders their ability to efficiently manage email campaigns.

Lack of Aesthetically Pleasing Website Design: Several users have commented on the website design of the CRM, stating that they find it lacking in aesthetics. They feel that a visually appealing design would enhance their overall user experience and make working with the CRM more enjoyable.

Users highly recommend Less Annoying CRM for its simplicity, user-friendliness, and great customer service. They suggest giving it a try and taking advantage of the free set-up assistance offered by the LACRM team. Users also appreciate the affordability of the tool and recommend it for solo entrepreneurs or small businesses with a limited budget. Additionally, users highlight the effectiveness of LACRM in tracking and organizing contacts, as well as its ability to streamline sales and service processes. Some users mention that LACRM may not have advanced reporting or custom screen capabilities, but overall, they highly recommend it for its ease of use and accommodating features.

Attribute Ratings

Reviews

(1-25 of 42)
Companies can't remove reviews or game the system. Here's why
Wanda Esping | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Less Annoying CRM works very hard to try to keep up with what we ask and is always coming up with new ideas. The calendar is exceptionally suited to work with multiple users. It is nice to have a mobile app, too. I like to be able to see work and personal events together.
Dr. Jim Salvucci | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
The simplicity of Less Annoying CRM is wonderful. Unlike with other CRMs, I don't have to tussle with features I don't want or use. Entering information is more intuitive than with other CRMs, and the guidance Less Annoying CRM provides is easy to access and easy to use. integrations work well too.

On the downside, I would like to be able to locate and track calendar entries by type. Less Annoying CRM support suggested that I create separate simultaneous entries for appointments, which I do. Unfortunately this is an added step and can look confusing in my Google calendar app.
Judy Tebow | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
My team uses Less Annoying CRM for client onboarding. When I first receive the person's contact information, I then input it into Less Annoying CRM, group them into the group set aside for where I met them, then follow the pipeline to follow up with them and create contact for future business opportunities.
January 11, 2024

Easy to Use, Tracks well

Score 10 out of 10
Vetted Review
Verified User
Once you learn the in's and outs of LACRM, it works well for client management. The staff are awesome, responding quickly to any issues that develop, including restoring a file that was accidentally deleted.
December 12, 2023

Basic but mighty!

Score 8 out of 10
Vetted Review
Verified User
Contact management - being able to link records together and create relationships between the contacts is very useful. In my experience, creating complex analytical reporting is not something you can do as graphs etc are not a feature that it possesses, unless you extract the data into a spreadsheet and then create the graphs that way.
Score 10 out of 10
Vetted Review
Verified User
If you are a small or large company working with a team of people, Less Annoying CRM is a great solution for everyone on your team to be on the same page and collaborate with each other. Less Annoying CRM makes it easy to keep track of the progress your team members are doing and allows people to stay organized.
Carolyn Cates | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I already mentioned some specific scenarios in the earlier parts of my review. I'd say that my best experience has been Customer Service. When I was first using Less Annoying CRM and had NEVER BEFORE used any sort of CRM, I was intimidated. Surprisingly, the company had a customer service phone number as well as a way to email them. I contacted them for help initially. They were quick to respond, and were willing to set up appointments to walk me through the setup process. But it was SO EASY! They have been available, friendly, and helpful, every time. They also have a video series that is super-helpful when you're first learning how to use the CRM.
Paul Murphy | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
This platform is suited to new businesses who need a good CRM that delivers on its promise. It is not "Annoying" free but it is much less annoying than some of the other market players. It doesn't get in the way of the relationships you are trying to build
Score 10 out of 10
Vetted Review
Verified User
I recommend Less Annoying CRM to anyone who doesn't have a CRM. It's very affordable and easy to get started with. If you're keeping track of your customers and the deals you're working on using spreadsheets or worse - just your memory - spend the small monthly fee and get Less Annoying CRM. You can be up and running very quickly, and track your customers and your deals in a super easy to use manner.
June 20, 2023

Easiest to use CRM

Michael Cline | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We needed a CRM solution in which we could keep and maintain any pertinent information about our customers where everyone had access to the information. We can email quotes from the CRM, file documents and keep notes. Furthermore, we can add unlimited fields, people, addresses, phone #'s... anything you can think of!

Score 10 out of 10
Vetted Review
Verified User
Less Annoying CRM is not only great at keeping track of current clients' information, it's great at keeping track of potential clients and their relationships with those with whom we already do business.
May 11, 2023

Truly Amazing!

Score 10 out of 10
Vetted Review
Verified User
We were using another CRM, and hated it! They locked us into a sales process that did not fit, and were difficult to get in contact with. They really were not interested in meeting our needs. Less Annoying CRM is a total opposite experience. It has made us so much more productive. We have it configured like we want, and are able to have any questions we may have answered within minutes. Truly amazing service!
W. Pierce Johnson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I think its very useful in my area of expertise, its scaleable which helps, it has no limits in regards to notes or input. I highly recommend it for Insurance Professionals. Its extremely affordable for the new and experienced Insurance Professional but may not be suited for those who want full dialing capabilities within the application or that need marketing support generated by the CRM company.
April 26, 2023

The name says it all!

Score 10 out of 10
Vetted Review
Verified User
- Sensational for client onboarding - both in terms of logging the process step by step and for easily gathering and storing data and information about the client

- Useless when I want to check information while on-the-go, as there is no mobile app, just an Add To Home Screen option

- Text conversations need to be manually copied and pasted
April 25, 2023

Lives up to its name.

Kevin Kalbac | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
LA is well-suited for a small business. It seems very well-designed and thought out for use in this environment. Unlike others CRM's on the market, LA doesn't seem to be engineered to be all things to all markets, but instead has done a great job on focusing on the small business environment.
Barry Williams | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
If you have heard about this thing called texting, chances are good you can greatly increase your sales by developing relationships with your customers with Less Annoying CRM.
Gone, is that sickening feeling of dropping out of contact with people who depend on you. Gone, is that vomituous wave of anguish that washes over a missed that meetinger. Hugs, from yourself as you pat yourself on the back for being that reputable rep.
That's what this little piece of magic can do.
Alex Vahldick | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Less Annoying CRM is an excellent introductory product if you aren't using a CRM. It's also ideal in situations where one of the more complex CRM's is overbuilt for your use-case. It is very easy to customize and import clients and contacts, and to build pipelines to track client requests, recruiting of contractors, and other unique uses. We have a pipeline built to track individual client class-sessions for our railroad training. This allows a powerful way to track the schedule of a class as well as billing details and instructor assignments.
Evan Simpson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
For a small office like mine, LACRM is perfect. I don't have a lot of other systems that it needs to integrate with, so I haven't explored that. My practice-specific legal software also has calendar and task management features, but I don't bother with them because it is so much easier to do them in LACRM. I suppose that a large office that needed tight integration with other systems would need to be more concerned with whether LACRM supports their specific needs.
Score 10 out of 10
Vetted Review
Verified User
Extremely well suited for managing a sales person's contacts and leads. Excellent for managing activities through the task function.
Does not have an option (as far as I know) to create proposals or invoices. That would be nice for a flow through from end to end of our company.
Lafayette SIlva | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
If you’re trying to use Less Annoying CRM to run your dealership or an organization, that has an extensive sense of data points that need to be tracked, then, perhaps Less Annoying CRM is too simple for that, but for just about everything else as far as recordkeeping notetaking, or any other type of information, center to provide data and show completed work by your coworkers, or for any kind of sales pipeline, tracking, I don’t think you can get simpler or easier than Less Annoying CRM.
Score 10 out of 10
Vetted Review
Verified User
I think Less Annoying CRM (LACRM) is perfect for everyone. It’s super customizable. I like mine very simple with few modifications. A sales director with a larger team could build LACRM to suit their own KPIs & not have the salespeople baffled by extraneous fields like some of the larger CRMs have. When you need a big change, LACRM has the people to program and train. When you are humming along there is no extra engineer to pay.
Return to navigation