Integration with email client (e.g., Outlook or Gmail) (6)
Contract management (5)
Quote & order management (4)
Interaction tracking (6)
Channel / partner relationship management (4)
Customer Service & Support
Case management (6)
Help desk management (7)
Lead management (6)
Email marketing (5)
CRM Project Management
Task management (8)
CRM Reporting & Analytics
Pipeline visualization (5)
Customizable reports (4)
Custom fields (8)
Scripting environment (2)
API for custom integration (1)
Role-based user permissions (5)
Mobile access (6)
What is Less Annoying CRM?
Less Annoying CRM is a simple customer relationship manager made for small businesses. It allows users to manage contact info, track leads, and schedule follow-ups.
It is designed for small business looking for a way to increase sales and get organized, but that find other CRMs on the market too complicated. Less Annoying CRM provides tools to track contacts, leads, and follow-ups without any of the extra clutter.
Less Annoying CRM is free to try for 30 days, and that includes a dedicated CRM Coach who will help users get set up and answer any questions (including help importing the user's existing data).
Less Annoying CRM Features
Sales Force Automation Features
Supported: Customer data management / contact management
Supported: Workflow management
Supported: Territory management
Supported: Opportunity management
Supported: Integration with email client (e.g., Outlook or Gmail)
My needs are to deal with a contact base of several hundred. These are everything from hot prospects, buying customers, lost causes, wishful thinking contacts, manufacturing sources of several different types, and candidates for my shop network. This CRM is well suited to organizing these into appropriate categories, permitting sorting by any number of factors, and keeping track of all contacts in addition to providing a very easy to use future contact scheduling system.
I don't know how well it would fit a very complex organization, but that's not my requirement. I used Salesforce for some time, and got lost with all the various menus and features I did not need. Less Annoying CRM is exactly what I need and am very pleased with my decision to use it.
Less Annoying CRM works well for my medium size business. I am able to assign users for each of my sales reps and as the director, I am able to see their accounts as well. This has allowed us to maximize our time, keep tabs on follow-up, segment our leads for quick reporting.
I think it is ideal for a small business like mine. It doesn't do Twitter feed integration, Facebook page integration etc., so if these are things that are critical to your business, then Less Annoying CRM may not be the right solution for you. It is very well suited for businesses that want to grow based on relationships and want to level relationships and connections that may get lost in the absence of a CRM.