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Less Annoying CRM

Less Annoying CRM

Overview

What is Less Annoying CRM?

Less Annoying CRM is a customer relationship management (CRM) solution built specifically for small businesses to help clients manage contacts and track leads.

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Recent Reviews

TrustRadius Insights

Less Annoying CRM offers a range of customizable features that cater to various industries and user needs. Users appreciate the ability to …
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Basic but mighty!

8 out of 10
December 12, 2023
We use the system to primarily keep all our contact management in one place. It is important for all contact details to be kept up to date …
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Truly Amazing!

10 out of 10
May 11, 2023
We use it to manage existing and prospective client contact information, and our interaction with them. We use setting tasks and the …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 24 features
  • Custom fields (35)
    9.9
    99%
  • Customer data management / contact management (41)
    9.9
    99%
  • Workflow management (34)
    9.9
    99%
  • Integration with email client (e.g., Outlook or Gmail) (36)
    8.2
    82%

Reviewer Pros & Cons

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Pricing

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Always

$15

Cloud
per month per user

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.lessannoyingcrm.com/Pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $15 per month per user
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Features

Sales Force Automation

This is the technique of using software to automate certain sales-related tasks.

8.2
Avg 7.7

Customer Service & Support

This component of CRM software automates help desk, call center and field service management.

9.5
Avg 7.5

Marketing Automation

This component of CRM software helps to automate and scale marketing tasks and the subsequent analysis of those efforts.

7.5
Avg 7.5

CRM Project Management

This component of CRM software helps users initiate, plan, collaborate on, execute, track, and close projects.

9.9
Avg 7.6

CRM Reporting & Analytics

Reporting and analytics in CRM software includes sales forecasting, pipeline analysis, and automated dashboards.

7.8
Avg 7.6

Customization

This addresses a company’s ability to configure the software to fit its specific use case and workflow.

8.4
Avg 7.6

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

10
Avg 8.3

Integrations with 3rd-party Software

This involves the CRM software’s ability to integrate with other systems, whether external or homegrown.

4.6
Avg 7.1

Platform

9.9
Avg 7.5
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Product Details

What is Less Annoying CRM?

Less Annoying CRM is a simple customer relationship manager made for small businesses. It allows users to manage contact info, track leads, and schedule follow-ups. It is designed for small business looking for a way to increase sales and get organized, but that find other CRMs on the market too complicated. Less Annoying CRM provides tools to track contacts, leads, and follow-ups without any of the extra clutter. Less Annoying CRM is free to try for 30 days, and that includes a dedicated CRM Coach who will help users get set up and answer any questions (including help importing the user's existing data).

Less Annoying CRM Features

Sales Force Automation Features

  • Supported: Customer data management / contact management
  • Supported: Workflow management
  • Supported: Territory management
  • Supported: Opportunity management
  • Supported: Integration with email client (e.g., Outlook or Gmail)
  • Supported: Contract management
  • Supported: Quote & order management
  • Supported: Interaction tracking
  • Supported: Channel / partner relationship management

Customer Service & Support Features

  • Supported: Case management
  • Supported: Help desk management

Marketing Automation Features

  • Supported: Lead management
  • Supported: Email marketing

CRM Project Management Features

  • Supported: Task management
  • Supported: Reporting

CRM Reporting & Analytics Features

  • Supported: Forecasting
  • Supported: Pipeline visualization
  • Supported: Customizable reports

Customization Features

  • Supported: Custom fields
  • Supported: Scripting environment
  • Supported: API for custom integration

Security Features

  • Supported: Role-based user permissions

Integrations with 3rd-party Software Features

  • Supported: Marketing automation
  • Supported: Compensation management

Platform Features

  • Supported: Mobile access

Less Annoying CRM Screenshots

Screenshot of The full-customizable Lead Report keeps you updated on every opportunity in your pipeline.Screenshot of Every contact and company has a profile that shows your entire history, along with any leads, files, events, to-dos, and more.Screenshot of Your Workspace is your homepage for your CRM. It give you a quick overview of everything that's going on.Screenshot of The full-customizable Lead Report keeps you updated on every opportunity in your pipeline.Screenshot of Our powerful web calendar allows you to stay on top of your events and to-dos and those of your co-workers.Screenshot of Our fully-featured mobile site means you can access your CRM from anywhere you have an internet connection.

Less Annoying CRM Video

A brief overview of Less Annoying CRM

Less Annoying CRM Integrations

Less Annoying CRM Competitors

Less Annoying CRM Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry, Mobile Web
Supported LanguagesEnglish

Frequently Asked Questions

Less Annoying CRM is a customer relationship management (CRM) solution built specifically for small businesses to help clients manage contacts and track leads.

Less Annoying CRM starts at $15.

Salesforce Sales Cloud, Insightly, and Zoho CRM are common alternatives for Less Annoying CRM.

Reviewers rate Role-based user permissions highest, with a score of 10.

The most common users of Less Annoying CRM are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(52)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Less Annoying CRM offers a range of customizable features that cater to various industries and user needs. Users appreciate the ability to tailor the CRM to their specific requirements, tasks, and schedules. With the ability to store and track client notes, users can easily monitor the progression of insurance and individual situations over time. The CRM's comprehensive set of features, including notes, history, contact details, reminders, and tasks with deadlines, effectively contribute to business growth. Its simple and intuitive interface, lightning-fast performance, and efficient data entry make it a favorite among users. Additionally, the mobile version of Less Annoying CRM is well-designed, allowing users to easily access features and attach notes on the go. For companies with larger teams or projects, Less Annoying CRM becomes an essential tool for managing a significant number of people or tasks while keeping track of contacts made. The software's exceptional customer service sets it apart from other CRM solutions and adds value for its users across organizations.

Easy to use and intuitive: Users have found the CRM to be user-friendly, with an intuitive interface that is easy to navigate. Several reviewers mentioned that they were able to quickly understand how to use the software without any difficulties.

Efficient search functionality: The search feature in the CRM has been praised for its efficiency in helping users find information quickly. Many users appreciated being able to easily locate specific data within the system, saving them time and effort.

Integration with Google Calendar and MS Outlook: The CRM's integration with popular calendar applications such as Google Calendar and MS Outlook was highly valued by users. This integration allowed them to seamlessly schedule appointments, receive reminders, and stay connected with their clients without having to switch between different platforms.

Limited Mobile Functionality: Some users have mentioned limitations in the mobile functionality of the CRM, as there is no dedicated mobile application available. Additionally, they have expressed frustration with the absence of a direct feature to dial calls from within the CRM.

Absence of Built-in Email Marketing Tools: Users have expressed dissatisfaction with the lack of built-in email marketing tools in the CRM. They have pointed out that these tools are commonly available in more expensive competing CRMs, and their absence hinders their ability to efficiently manage email campaigns.

Lack of Aesthetically Pleasing Website Design: Several users have commented on the website design of the CRM, stating that they find it lacking in aesthetics. They feel that a visually appealing design would enhance their overall user experience and make working with the CRM more enjoyable.

Users highly recommend Less Annoying CRM for its simplicity, user-friendliness, and great customer service. They suggest giving it a try and taking advantage of the free set-up assistance offered by the LACRM team. Users also appreciate the affordability of the tool and recommend it for solo entrepreneurs or small businesses with a limited budget. Additionally, users highlight the effectiveness of LACRM in tracking and organizing contacts, as well as its ability to streamline sales and service processes. Some users mention that LACRM may not have advanced reporting or custom screen capabilities, but overall, they highly recommend it for its ease of use and accommodating features.

Attribute Ratings

Reviews

(1-25 of 42)
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Wanda Esping | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We use Less Annoying CRM for keeping track of clients and for our calendar of appointments and tasks. It helps us keep track of what is happening in our business and our lives in general. Less Annoying CRM is easy to use. It is great that my partner and I can each have a separate calendar set-up but see each other's. I prefer a weekly calendar and he prefers a monthly one. It is wonderful to have an easy-to-use full-service inexpensive option CRM!
Dr. Jim Salvucci | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I am still in start-up mode, so I use Less Annoying CRM to track people (networking, leads, etc.), keep my calendar, and track my emails. Pretty basic usage. The tracking is critical at this point and saves me a great deal of time while helping me avoid errors.
Judy Tebow | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Less Annoying CRM has been the perfect CRM for client tracking and management for over a year now. As a business coach, I meet a lot of people, so it's a great platform to review the client conversations I've had previously to stay on top of their materials and keep track of where my prospects are in the pipeline. Less Annoying CRM has multiple options to be curated to fit your needs, and I have and will continue to recommend it to fellow business owners, clients, and anyone who wants to enhance their business connections.
Ty Cobb | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Using the amazing Less Annoying CRM for over 15 years to manage information for 10,000 contacts. Support is incredible. I am an older guy that appreciates the easy to use Less Annoying CRM system. The rare times I reach out to their support, it is very encouraging to be contacted back immediately, and their support staff is very kind and patient when explaining things. The easy-to-use "Fields" allows us to identify customers in many different ways; which is helpful because we have many different categories of customers. We have a lot of high school and college Interns that work part-time. In just a few minutes they can be productive and active users on the Less Annoying CRM platform. It is truly Less Annoying.
January 11, 2024

Easy to Use, Tracks well

Score 10 out of 10
Vetted Review
Verified User
We use LACRM to track clients, their information, and the different insurance policies they carry. We also use it to upload applications where appropriate, files such as cancellation letters or adding/dropping dependents from their policies. Paper files are uploaded to LACRM after 3 years to preserve documents and increased security of files, then the paper files are shredded. We have over 500 clients to monitor & preserve records for, whether active or inactive.
December 12, 2023

Basic but mighty!

Score 8 out of 10
Vetted Review
Verified User
We use the system to primarily keep all our contact management in one place. It is important for all contact details to be kept up to date and the system facilitates this. Organising companies and groups into relevant business sectors assists us when creating mailshots or emails to the relevant groups. Managing our CDA contracts and keeping up with expiry dates to ensure renewals are sent out on time is of the utmost importance. Managing leads and supply requests through a be-spoke set up.
Score 10 out of 10
Vetted Review
Verified User
I use Less Annoying CRM with my coworkers to keep track of clients, sales, tasks and events. This software enables everyone on my team to be on the same page. Not to mention, their accessibility with screen readers for people who are vision impaired is great. Anytime I have an accessibility issue, the team at Less Annoying CRM take it seriously and resolve my issue in a timely manner, making it possible for me to continue to be productive in my workspace.
Carolyn Cates | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I love Less Annoying CRM. My favorite part of it is their customer service. You can always find the personal help you need. As a songwriter, I have to track multiple co-writers, songs, and projects. Because I can attach files, emails, notes, calls, and other information to a record in the database, Less Annoying CRM makes it easy to have ALL the contact information about a given co-writer/group/song/project at my fingertips at all times. I love the way it integrates with my Google calendar. I really like the pipelines! Simple to learn and use, it helps me stay much more organized than I used to, and it costs a fraction of what other CRMs cost. I don't have a team to work with, however, I can see where this app could be very helpful if I were still a program manager working closely with a group of 11 employees to manage a 300-person team. So I'd definitely recommend it to companies with a larger team. Simple to learn and implement. A lifesaver for anyone who has a LOT of people or projects to manage, and who needs to keep good track of contacts made.
Paul Murphy | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We use Less Annoying CRM as our primary tool to help us build and manage our relationships with our customers. As a small business we needed a platform that fit our budget, was quick to set up and allowed us to manage relationships as opposed to just winning sales opportunities. Less Annoying CRM has the right focus, is easy to learn, does not need relentless feeding, and provides easy access to the information we need for a great price.
Score 10 out of 10
Vetted Review
Verified User
Less Annoying CRM is a great customer management tool that allows my team to track prospects, easily classify leads, and keep track of information that everyone needs as it relates to our clients. It's very strong for the monthly price and with just a few workarounds can be used instead of some of the more expensive and complex CRMs out there. Notes. History. Contact details. Reminders. Tasks with deadlines. It's been great to help the business grow.
Score 10 out of 10
Vetted Review
Verified User
I manage marketing and promotional events in seven states. Less Annoying CRM allows me to easily keep track of my events, clients, contacts, leads, and referrals as well as ongoing correspondence. Using their system is painless! I love being able to track each business client's events and changes from year to year, and the task reminders are extremely valuable.
W. Pierce Johnson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I work in the Insurance Industry as an Insurance Broker. I need to have a CRM to keep track of my clients and my prospects. I also need an app to keep track of my daily tasks as well as my schedule. LACRM does this very well and is more than adequate in my type of business. It can be customized to my specific needs, tasks, and schedules. I started using it because my previous CRM was limited in scope and customizability. With LACRM I can have notes from my clients and follow through the years the progression of their insurance and their specific situation.
April 26, 2023

The name says it all!

Score 10 out of 10
Vetted Review
Verified User
LACRM is my only CRM system in which I keep all client details and records of every single interaction going back to day one in the history of my firm as required by the regulator for my industry (the Securities and Exchange Commission - SEC). I also make use of LACRM's calendar, custom field and task features to create a daily schedule of what I need to do each day in terms of client followup, to-do list and the client onboarding process. To this extent I make use of some, if not all, features of LACRM constantly throughout each and every day.
April 25, 2023

Lives up to its name.

Kevin Kalbac | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
As my customer outreach program grew, it became impractical to stay paper based. I wanted a CRM that would enable me to attach scans of all my hand-written notes, customer business cards, etc. that I had been working from. I also wanted a CRM that was somewhat configurable and made it easy to capture emails. And most importantly, I wanted a CRM that was simple and intuitive. LA is all these things and more. No training was necessary to figure out how to use it - I was up & running immediately. For my small business, this has been the perfect organization tool. Highly recommend!
Barry Williams | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
For fifteen bucks, I can send nice greeting cards to 2 customers OR I can stay in contact with hundreds of customers with Less Annoying CRM. My customers ixnayed the greeting card thing and informed me through their continuous orders that I should stay on the path Less Annoying. Super easy to use, intuitive, flexible and multiple device friendly... just glancing at my old, data filled notebooks now makes me annoyed. Thank you, Less Annoying CRM!
Evan Simpson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I do all of my firm's scheduling and keep track of most tasks for myself and my staff through LACRM. From first contact through to the end of my representation, I use LACRM to track the status of leads and clients. Every day, all day, I have a LACRM tab open so that I can check my calendar, work through my to-do list for the day, and assign tasks to myself and my staff.
Score 10 out of 10
Vetted Review
Verified User
I used Less Annoying CRM to replace the bloated Keap/Infusionsoft software. I didn't need all that mess. This is by far the most flexible and easiest CRM on the market. The customer service is wonderful. They are knowledgeable and very quick to answer any questions I may have. I am using pipelines to manage all my internal processes and no longer have anything falling in the cracks
Lafayette SIlva | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Less Annoying CRM is one of the best CRMs that I have ever used and the reason being that it is incredibly intuitive and has one of the best and simplest UIs I have ever used, bar none. I’ve been using Less Annoying CRM for about three years now and I depend on it, for my note and recordkeeping needs.

The reason I love this service so much is because it is truly simple and easy to use, there’s no big guesswork and truthfully, it can sometimes be so easy to use that I overthink an option on the website and then I realize that it’s the most obvious and simple solution that is often the answer to what I’m trying to do on the website.

It’s just good design, and although I wish the colors and some other things could be customized, the website does have a very solid identity to it, which allows for it to stand out amongst all the different websites that I use. That yellow, espresso/creamy coffee, color, brown, and white layout is so particular, you won't confuse it with another website, which makes it great for use on my mobile browser.

I didn’t even mention the fact that the website is lightning fast and very smart in how it’s laid out to me data entry very efficient.

I also love the fact that I can wall notes just as easily on my phone as I could on the website, I almost feel like they don’t even need to make an app because the mobile version is so well laid out.

I can’t say enough good things about Less Annoying CRM, but if I had to summarize my experience with them in one word, I would say: BRILLIANT!
Score 10 out of 10
Vetted Review
Verified User
I use Less Annoying CRM to manage my prospects and clients. I keep all my contact data including where they fall in the sales cycle and the size of the opportunity in their record. I am able to create fields unique to my needs and ad hoc groups that contacts can be taken in and out of as business goals change.
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