TrustRadius
Lessonly is a learning management system (LMS). The vendor emphasizes eLearning for client-facing skills, as well as a drag-and-drop interface. Lessonly supports customizable learning paths and onboarding processes.https://media.trustradius.com/product-logos/FA/jI/2TULTNU08ACF.JPEGYou'll want to join the Lessonly family the minute you speak with themWe've rolled out Lessonly for the sales teams and will soon be rolling it out to the customer success and solutions engineers teams. Eventually, we will roll it out to the whole company. It currently helps us address sales enablement needs, and it will expand to help us address all of our training and development needs.,Ease of use – You can create a lesson in 30 minutes or less. Track the progression of your learners – See how they're doing and where there are areas for improvement. Customize a learning library by topics – You choose what's important to the teams you're training and who sees what. Their customer service team is unlike anything else I've experience – You're part of the family from day 1.,The way content is organized for admins could be improved – It's easy to search for content, but I'd personally like to have more flexibility around creating folders for different topics on the back-end.,10,Better preparation of employees in in-person workshops after doing pre-work in Lessonly Reduced time to ramp for new hires by 1 month,10,BridgeThirdLove is a big fan of Lessonly!We use Lessonly across all departments here at ThirdLove (HR, Quality, Update announcement), but it is used most in customer service training. We train new hires when they first join the team, for the next three weeks, until they graduate from training. Once a tenured agent, they go through policy update lessons, product refreshes, and service up-trainings via Lessonly.,Versatility. We can use for it darn near anything in any department across the company. Easy editing. You can change/update something on the fly no problem. Simple design easy for self- learning as a creator or admin. The Lessonly university is basically a tool store to use at your disposal. It has a lot of great information.,Bugs. When there are some and we alert Lessonly, they reply with the problem will be fixed, but then no follow up on if or when? Self branding ability would be great but as of now you have to reach out to a 3rd party which makes it difficult to keep communication clear. Minor issues with the lessons themselves; such as the image and text being swapped in places once going from edit more to preview mode.,10,Increase in self lead learning initiative Quality score improvements Decrease in overall training time,9No complaints about Lessonly--user-friendly and effective!We use Lessonly for a few internal purposes. First, we use it to onboard new users and teach them about our policies. Secondly, we use it to make them subject matter experts in things like HIPAA and the health insurance industry. Third, we use it to enable our sales and client-facing organization on what we're building in the product and how to communicate it to our users.,It's extremely easy to build lessons with little to no training. It has a very usable UI. This creates a low barrier to entry for those who want to teach their coworkers something. It's administratively easy to assign lessons, send reminders, grade them, and check their progress. I love that Lessonly is always improving and letting me know how they're doing it.,I can't think of anything off the top of my head.,10,I'm not the main administrator of Lessonly, so I'm not generally tracking these KPIs, but it does make training fast and easy, decreasing overhead, and eliminated the need for more people doing in-person or high effort online training.,10,Trello, JIRA Software, SlackA Lesson in LessonlyLessonly is used across our call center campaigns and is currently being implemented across our entire company and our parent company, Randall Reilly, as well. The Lessonly Platform fixes the issue we had of disseminating training and announcements across our many locations and at-home employees while being trackable, timely, and highly effective.,Customizable lesson outlines. Easy to use interface. Fast assembly of content.,Lessonly is always adding new features.,10,Lessonly has been a solution we are very happy with. The ROI is well worth the base investment of the program.,9,itslearning,Asana, Jira Service Desk, Five9 Virtual Contact CenterLessonly stands above the rest!We are using it primarily as a learning management tool in the contact center and to conduct self directed weekly team meeting updates.,Consulting regularly on our account Support is fast and informative Resources in the tool are amazing,We would like to change font in content and use color better We would like to be able to use the practice feature be more interactive for larger scale use.,10,Retired old LMS systems Able to have analytics on use by associate Able to see what information is being searched for and revising missing or unclear content Ask feature puts immediate power in the users hands.,10,Lessonly makes product training easy!We love using Lessonly because we are able to incorporate all different learning materials for our clients and internal staff. We have been able to make training available to our clients so they can have a self-paced learning experience that they can fit in around their daily work schedule or on their own time. We are able to have multiple departments use Lessonly to build out their specific training for onboarding.Lessonly also lets us track the individual's progress and we can quiz them on their product knowledge.,Our clients are able to use the Lessonly Library to search for specific topics enabling them to get the answers to questions they have. This allows then to use our portals more effectively. As we update our product Lesonly allows me to make changes to the training material with ease. Lesonly is very good at working with suggestions on adding new features that I would like to see to make my job easier.,Lessonly is very easy to use. They have been adding reporting features for tracking individuals taking out training. I would like to see a better way to have date ranges in these reports.,10,I have been able to allow our clients to use Lessonly for self-paced learning. This has reduced the number of live insructor led classes that Ihave to hold every month. This frees me up to have more time to create additional lessons.,10Lessonly has been a game-changer for our remote Customer Service TeamOur Customer Support Team is the current team that uses Lessonly. We use it for new product training, policy training, new hire training, anything that you can think of, we train using Lessonly. My team is all remote, so it's a lifesaver since we can't do any in-person trainings.,Super easy to create lessons, very user friendly to create Love being able to track the progress of our team and who has finished which lesson Super easy to go through the lessons and be quizzed on them, it's a great experience for our team.,I can't think of any areas of improvement, it's really user-friendly and doesn't leave you feeling incomplete,10,Increase in productivity Increase in CSAT Faster training, which leads to faster implementation,10,,Helpshift, Slack, StripeLessonly is greatWe use Lessonly in our new hire training program and to support continued education afterward. Lessonly helps us keep track of those who have excelled in certain areas as well as those who need additional support. Lessonly also helps our whole office keep up to date with monthly lessons focusing on the new developments we have created.,Training supplementation Quiz and test creation Data tracking,More customization More detailed data Add timers to lessons to limit the amount of time you can spend taking a lesson or quiz.,10,We have an increase in product knowledge retention Decrease of required in-person training Decrease of required in-person coaching,10,Lessonly is great for onboarding and trainingLessonly is being used for two main reasons: Onboarding new employees: Every new employee that comes on board uses Lessonly to learn about the company and our industry. There is a lot to learn in the first month of employment, and Lessonly provides an easy way for us to disseminate that information. Training employees as industry experts: Many of our employees go through our Expert Certification Program, which certifies them as field experts. This includes a series of around 15 hour-long lessons, each accompanied by a quiz, and then a final exam. This process ensures our employees are fully equipped to serve our customers. Members of R&D, Marketing, Product, Customer Success go through this course in Lessonly.,Lessonly is really easy to use. The UI is friendly, and anyone can build lessons that flow well and look beautiful. Lessonly's support is second to none. With any questions, they're quick to respond and help resolve. Lessonly solves a real problem. Onboarding and training can be difficult, but Lessonly provides a platform that makes it so that any employee can easily create and deliver effective training materials.,Lessonly could make the dashboard a bit more customizable and branded per company. Lessonly could provide learning reports because the state often gives incentives for training. Lessonly could make it so that you can better customize notifications. I get a lot of emails because I'm an admin.,10,Money saved on state tax incentives Increase in productivity Increase in employee knowledge,10Lessonly Review from a Technology TrainerLessonly is being used across our whole organization. We use it for HR, Accounting, Operations, and even Marketing. It is super easy to use and very user-friendly from the learner's perspective. It really helped with our training needs with updates to our software that we use, instead of sending emails (that no one reads) we can create a lesson with a quiz to determine if they understood the change.,Has lots of options to add to the lessons - images, videos, etc. The reporting is really great - helpful to know who has fallen behind on the lessons. The feedback that we are able to get from learners is awesome.,Font colors is a feature I'd love to be able to see. Having the ability to save filters in the content page would be great, since I am an admin I see everyone's materials and I have to click "my content" every time. Would be nice if it just saved to my content and then if I want to see others, I have the option. Would love the ability to just see one lesson rating instead of having to view them all.,10,I think we've had an increase in employee productivity because they are learning it in a better way. Decrease in employee turnover rate - with the fact that they now think we have a better training system.,10,,Salesforce Lightning Platform, QuickBooks Desktop EnterpriseDo Better Work with Lessonly!We use Lessonly to enable all of our Sales, Success, and Professional Services users, which makes up about 1/3 of our entire organization. We use it for onboarding of those roles as well as ongoing enablement and certifications.,Lessonly is so easy to user, anyone can create a course. Lessonly has great practice elements, which is wonderful for hands-on learning. Lessonly has an amazing staff, they are so supportive and are truly a partner.,Doesn't really work well with SCORM Reporting could be better Support in global regions could be better,9,Increase in CSAT for onboarding,8,LearnCoreLessonly for Learning!We had a huge onboarding issue and turned to Lessonly. We needed to streamline processes and best practices. I also needed to communicate with my growing team and know that they were digesting critical information. Lessonly helped disseminate information effectively and helped me better manage my team.,Distribute information Easy to use lesson creation Knowledge database,Expensive Easier access to other teams content,9,Decrease in training time Increase of efficiency,10,AITalent LMS,Zendesk, Salesforce Analytics Cloud, Shopify,Lesson creation Lesson distribution Sending reminders,Pulling external content,9Lessonly is a solid tool for corporate training with excellent customer supportLessonly is used across our entire organization. It is our internal training tool. We have online lessons on both internal training as well as industry background in general. We also use Lessonly as a repository of educational information.,Remote learning. It is really easy to access the material online. Ease of use. A user can really quickly figure out how to use Lessonly. There is almost no learning curve. Integration with other software tools, such as Slack.,A learner can not print the material in an easy-to-read way. A lot of its tools are geared towards sales people.,9,Our company has no metrics on that. However, we noticed an improvement in the knowledge level of our employees as well as more consistency in the knowledge that our employees have. Our employees are very satisfied that they have the material on lessonly readily available.,10Perfect LMS for internal knowledge managementWe are using Lesson.ly internally to streamline our onboarding process and improve ongoing employee training. We’ve implemented it across multiple departments. We also opted to leverage their practice scenarios user interface to expose new hires to real-world customer issues and measure their performance. This enables us to practice their responses for our “coaches” before interacting with real customers.,Lesson.ly has learner-focused content. Clean, easy to navigate training content with text, video, images, GIFs, interactivity and quizzing. Their Lesson Builder tool makes creating content a breeze. We are able to add text, drag in images, link videos and create quizzes very quickly. Reporting and insights with Lesson.ly are great. Admins have access to reports that track completion and scores, as well as monitoring engagement and user satisfaction. This helps us tailor our courses to our audience. Learning paths help us ensure lessons are grouped in sequences that follow a logical order - so everyone is on a level playing field.,They have something called “ask the expert” which is designed to allow users to quickly ask for clarification for a training module if needed, but this logic was a little clunky and notifications were not built in. The integrations are great overall but it would be nice if it integrated with more Regulatory systems like MasterControl. The instant search logic was sometimes not very smart. It would be nice to include label filters for courses.,8,We have been able to quickly ramp up new hires, which saves us resources on internal training development. We have been able to improve customer KPIs since we have improved the knowledge of our customer service agents. This reduces the issue resolution time, thereby saving resources. Practice scenarios user interface allows us to coach new hires without having to put manual effort into it. The process is automated, and feedback can be delivered immediately.,Litmos, Bridge and Absorb Anywhere LMS,Salesforce Commerce Cloud, Zoom Video Webinar, Marketo, Slack, MasterControl Clinical Quality Management SystemLesson.ly, the Ultimate SenseiLesson.ly is being used by my company to provide an onboarding and training platform for our employees and customers. We use it in every department for new hires in addition to training on any new updates within our product to keep our team up to date on all information relevant to their team and role within the company. In addition to using it internally, we have set up an Academy in Lesson.ly to provide an interactive learning experience for users that want step by step lessons on workflows within our product.,Lesson.ly does a great job of providing a way for learners to self-certify and test their knowledge on the content of the lesson. Both via Flip cards that provide a quick question and response. Learners can try and guess or answer and then immediately check to see if they were correct. You can also institute graded tests with multiple choice or written answers to verify knowledge of the user. Lesson.ly allows for both embedded video and image content which provides audiovisual learners to have a more effective and efficient learning experience. My favorite use of this feature was the inclusion of Gifs. Both to illustrate any simple concepts being taught and for the use of humor to keep the lessons from getting boring when going through several lessons in a row. Lesson.ly also does a great job of providing structure to your lessons. Building boards or modules allows you to group lessons together. It provides a clear way for clients or employees to proceed to the next lesson upon the completion of their current lesson.,Navigating through finished lessons can be challenging especially if you have completed a large number of them.,9,Lesson.ly has helped save a ton of time in the onboarding process. A lot of valuable hours went towards providing on the job training and hands-on training of new employees. Now with that automated through Lesson.ly, it frees up the rest of our team to focus on their roles and expedites the time it takes to get new employees up to speed Lesson.ly is helping us provide another way to connect and train customers. The full impact of this addition is still being calculated by our company, but it's awesome to have another way to service customers and provide content in a format that is meaningful to them.,Salesforce App Cloud, Zendesk, SlackFriendly and customizable learning software; easy to implementI used Lesson.ly at a previous organization to push out training to the entire company and to specific teams. Lesson.ly helps ensure that trainings are not just one off events, but are part of an ongoing and continuous process. Lesson.ly has sales enablement training tools that help it to directly impact company revenue. Lesson.ly was also great at allowing training responsibility to be distributed across the organization - other people can easily be in charge of creating and maintaining their training content and ensuring completion.,Lesson.ly is very user friendly, with intuitive design. I never had to train a team member to use the product - they instantly understood what they needed to do once they received a push notification in their email account. The Lesson.ly team provides incredible customer service and are very responsive to needs. They have always responded quickly to my concerns. The product works! Our employees have a better way to interact with training materials and to ensure that learning is a regular occurrence.,I would like to see the reporting/gradebook and administrative dashboards improve so I have better insight into the learning experience.,10,At the last organization where I implemented Lesson.ly, we decreased the amount of time it took to onboard our sales team - impacting our revenue in the right direction! We were able to show that we were compliant with mandated trainings to earn our SOC 2 certification.,,Slack, EverFiGreat learning platformWe use Lesson.ly in our North American office and been using it for the last 2 years. It helps our local organization and all of its departments onboard new employees and bring them up to speed, as well as keep the current employees up to date with technology and company policies. It also helps us train them in a convenient manner.,Content creation and management - easy to build and share paths and lessons, no training required. Easy access to insights library Exercise tracking - easy to assign tasks to people and monitor completion Feedback - easy to collect lesson feedback to further improve content,It would be great to have a mobile app to learn on the go like Google Primer More editing options for lessons Content export / import into or from various file formats,9,Easy and quick onboarding of new hires. The onboarding time was cut by a third at least and it is very user friendly to new employees. Frustration free experience with friendly UI and smooth processes both for lesson admins and end users Convenient way to broadcast knowledge advancing to existing employees or even external parties,Litmos, Skillsoft and TalentLMS,Google Data Studio, Adobe Photoshop, Slack, Mavenlink, Skype, HipChat, JIRA Software, Zendesk, Salesforce.com, WebEx Meetings, TeamViewer, Evernote, Microsoft Office 365, Concur Travel and Expense, Paylocity Web Pay, Nexonia ExpensesGreat training toolLesson.ly is a product used across our organization. We use it for training and onboarding for new employees, as well as a way to provide information or reference points for employees. If employees need additional information about various departments, functions of our business, or certain processes/policies, they can utilize Lesson.ly as a reference point. Lesson.ly allows us to disseminate a lot of information to our employees in an organized, clear and concise manner.,Lesson.ly is a great training tool. Our new hires have the opportunity to review and reference a large amount of information about our organization quickly and easily. Creating lesson.ly's is fairly easy. We have multiple members of our organization using Lesson.ly, and a large amount of training hasn't be required to get employees up to speed. Our employees, no matter how long they have been with the organization, can access Lesson.ly at any time. Many of our employees use Lesson.ly as a reference tool for various aspects of our organization. Having a catalog of information at the ready is very helpful for our employees. Lesson.ly allows leadership within our organization to provide feedback to everyone in an easily digestible way. We have created lesson.ly's to provide feedback after all-staff meetings and organizational surveys. Additionally, some of our departments use Lesson.ly to send out newsletter-like information.,This could just be user error, but Lesson.ly doesn't seem to allow for lessons utilizing different mediums. Not everyone absorbs information simply by reading, so having the opportunity to include video, links, etc. easily, would be best. More customization would be great! Because of the different departments that use lesson.ly, the organization of the lesson.lys can be a little chaotic. It just seems the more you add, the more unorganized it feels. Customer service friendly and attentive, but it doesn't feel like customer feedback is really being heard and/or implemented. It does not seem as though many changes have been made since we started using the software. The overall look of the program is a bit boring/plain. It would be nice to be able to customize this!,6,Lesson.ly has had a positive impact on our training. It's allowed us to add additional learning opportunities and context to our hands-on activities. Lesson.ly has had a positive impact on our ability to create reference tools for our employees to utilize regularly. A negative impact would be it's lack of customization. We would love to have the opportunity to create more exciting, engaging lessons for our employees.,15 Five, HubSpot CRM, Bullhorn Recruitment CRM, Legalesign and Typeform,Typeform, Legalesign, 15FiveFun way to onboard your employees!It's used across the whole organization as part of new hire on-boarding. The business problems it addresses include getting new teammates up to speed on company history, product knowledge, team structure, etc.,Makes learning interactive. Gamifies the completion process. Includes media e.g. photos.,A more exciting UI - more pop-up interactions. Push notifications for task reminders. Easier login / less friction.,8,Has streamlined onboarding. More efficient learning at start of tenure at Segment. Has perpetuated Segment's values and objectives.,iCIMS Talent Acquisition Software Suite, Quip and QuickBooks Pro,Dropbox, Slack, Google Forms, GreenhouseLesson.ly helps us help our team!Lesson.ly is being used by our company to onboard new employees at our company. Lesson.ly allows for me as a manager to have an interactive way to set up training lessons for our customer success team. The ability to have lessons that include text and embedded video is great! We typically link out to our internal resources instead of updating in lesson.ly, that way we only need to update the materials in one place. We had just purchased Lesson.ly when I started and we've only built out more cool resources since!,A central hub to train and equip new reps at our company. Lesson.ly lets us standardize our training and gives our team a way to share training information in a reproducible way. I've appreciated the quiz and certification abilities of Lesson.ly. It's flexible enough that you can have super in-depth quizzes, light quizzes or a simple signing of your name that you completed the certification. The versatility is nice and allows for me to keep my team accountable. While Lesson.ly is great for new employee onboarding, it's also great for getting out new knowledge updates out to the team and making sure they are continuing in product education. If there's a product or process update, Lesson.ly is great for rolling that new information to the team!,Lesson.ly is pretty barebones in the realm of UI/UX. It's very much on the user to customize everything. The product isn't super pretty and sometimes feels like an early 2000s interface. It works though, so who cares right? Naw, I guess I care. A sexy product always feels better when using it. That's why people keep buying Apple products. Make it sleek! I wish organization of assignments was a little cleaner. It kind of feels messy as square blocks. Would be cool to have them in folders or something to minimize scrolling. I've found that a some of my employees find Lesson.lys boring. While some of that is the nature of the material that we put in, I believe a more interactive interface would serve the attention of my employees.,9,Lesson.ly allows for us to have just one training rep who preloads the material into the product. I imagine that we would have all the training resources as passed on verbal knowledge and Google Docs if we didn't have a product like Lesson.ly. We save money by not having to hire a bunch of reps to train people each time someone starts. It's pretty efficient in terms of getting information out to people. You can assign a lesson.ly with a certification and you're pretty much set to go. No more sending follow-ups to people to complete lessons or assuming they read your training email! Lesson.ly holds our team accountable for the knowledge that they have been asked to learn. This reduces the time that it takes to not only get information out to out team, but the quality of service our customers get when interacting with our educated reps!,Domo, Trello, Asana, OlarkUnspecified
Lessonly
30 Ratings
Score 9.4 out of 101
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Lessonly
30 Ratings
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Score 9.4 out of 101

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M. Belén Alemán profile photo
Score 10 out of 10
Vetted Review
Verified User
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We've rolled out Lessonly for the sales teams and will soon be rolling it out to the customer success and solutions engineers teams. Eventually, we will roll it out to the whole company. It currently helps us address sales enablement needs, and it will expand to help us address all of our training and development needs.
  • Ease of use – You can create a lesson in 30 minutes or less.
  • Track the progression of your learners – See how they're doing and where there are areas for improvement.
  • Customize a learning library by topics – You choose what's important to the teams you're training and who sees what.
  • Their customer service team is unlike anything else I've experience – You're part of the family from day 1.
  • The way content is organized for admins could be improved – It's easy to search for content, but I'd personally like to have more flexibility around creating folders for different topics on the back-end.
Lessonly adapts very well to different scenarios. I used it at my previous company, where we rolled it out to 2,000 people in 27 countries. At my current company, we're around 65 employees in 3 countries. I've had no problems in either roll-out. It's great for anything from sales training to professional development and career progression/growth.
Read M. Belén Alemán's full review
Keysha Chapman profile photo
Score 10 out of 10
Vetted Review
Verified User
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We use Lessonly across all departments here at ThirdLove (HR, Quality, Update announcement), but it is used most in customer service training. We train new hires when they first join the team, for the next three weeks, until they graduate from training. Once a tenured agent, they go through policy update lessons, product refreshes, and service up-trainings via Lessonly.
  • Versatility. We can use for it darn near anything in any department across the company.
  • Easy editing. You can change/update something on the fly no problem.
  • Simple design easy for self- learning as a creator or admin.
  • The Lessonly university is basically a tool store to use at your disposal. It has a lot of great information.
  • Bugs. When there are some and we alert Lessonly, they reply with the problem will be fixed, but then no follow up on if or when?
  • Self branding ability would be great but as of now you have to reach out to a 3rd party which makes it difficult to keep communication clear.
  • Minor issues with the lessons themselves; such as the image and text being swapped in places once going from edit more to preview mode.
Briefing on a new product or reviewing past feedback is great. Communication skills or soft skills training is a great into or exit to quiz them, but things like that are more helpful when facilitated in person.
Read Keysha Chapman's full review
Sarah Burtenshaw profile photo
Score 10 out of 10
Vetted Review
Verified User
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We use Lessonly for a few internal purposes. First, we use it to onboard new users and teach them about our policies. Secondly, we use it to make them subject matter experts in things like HIPAA and the health insurance industry. Third, we use it to enable our sales and client-facing organization on what we're building in the product and how to communicate it to our users.
  • It's extremely easy to build lessons with little to no training. It has a very usable UI. This creates a low barrier to entry for those who want to teach their coworkers something.
  • It's administratively easy to assign lessons, send reminders, grade them, and check their progress.
  • I love that Lessonly is always improving and letting me know how they're doing it.
  • I can't think of anything off the top of my head.
Lessonly is a great tool for anyone who is trying to quickly and effectively train their users. I think it's probably less effective for an enterprise organization with lots of resources to build their own training sites, like a Salesforce or a Genesys that can invest in their own "university." For our 120 person organization, it's perfect.
Read Sarah Burtenshaw's full review
Ryan Carter profile photo
August 02, 2019

A Lesson in Lessonly

Score 10 out of 10
Vetted Review
Verified User
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Lessonly is used across our call center campaigns and is currently being implemented across our entire company and our parent company, Randall Reilly, as well. The Lessonly Platform fixes the issue we had of disseminating training and announcements across our many locations and at-home employees while being trackable, timely, and highly effective.
  • Customizable lesson outlines.
  • Easy to use interface.
  • Fast assembly of content.
  • Lessonly is always adding new features.
Lessonly is great for new teams, small teams, big teams, and for training employees. Lessonly is for companies that need an online training solution.
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Hope Gay profile photo
Score 10 out of 10
Vetted Review
Verified User
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We are using it primarily as a learning management tool in the contact center and to conduct self directed weekly team meeting updates.
  • Consulting regularly on our account
  • Support is fast and informative
  • Resources in the tool are amazing
  • We would like to change font in content and use color better
  • We would like to be able to use the practice feature be more interactive for larger scale use.
It is primarily designed for training. We are moving more into that area and hope to continue to grow in our use. Their annual conference is a great offering in ways of getting associates to want to be their best self. This company is amazing to work with.
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Kathy Erickson profile photo
Score 10 out of 10
Vetted Review
Verified User
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We love using Lessonly because we are able to incorporate all different learning materials for our clients and internal staff. We have been able to make training available to our clients so they can have a self-paced learning experience that they can fit in around their daily work schedule or on their own time. We are able to have multiple departments use Lessonly to build out their specific training for onboarding.

Lessonly also lets us track the individual's progress and we can quiz them on their product knowledge.

  • Our clients are able to use the Lessonly Library to search for specific topics enabling them to get the answers to questions they have. This allows then to use our portals more effectively.
  • As we update our product Lesonly allows me to make changes to the training material with ease.
  • Lesonly is very good at working with suggestions on adding new features that I would like to see to make my job easier.
  • Lessonly is very easy to use. They have been adding reporting features for tracking individuals taking out training. I would like to see a better way to have date ranges in these reports.
Lessonly has really given us a central location for all of our internal and external training. The ease of use makes it easy for all of our clients to find the help topics they need.
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Angel Brockbank profile photo
Score 10 out of 10
Vetted Review
Verified User
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Our Customer Support Team is the current team that uses Lessonly. We use it for new product training, policy training, new hire training, anything that you can think of, we train using Lessonly. My team is all remote, so it's a lifesaver since we can't do any in-person trainings.
  • Super easy to create lessons, very user friendly to create
  • Love being able to track the progress of our team and who has finished which lesson
  • Super easy to go through the lessons and be quizzed on them, it's a great experience for our team.
  • I can't think of any areas of improvement, it's really user-friendly and doesn't leave you feeling incomplete
It works really well for remote teams and large teams that are harder to manage. It helps reduce micromanaging when you can quiz your team and make sure that they agree and know everything you want them to know. Our in-office team doesn't currently use it but I'm sure we could if they felt the need. We just do in office-trainings for those that work in the office.
Read Angel Brockbank's full review
Torrey Weisberg profile photo
August 01, 2019

Lessonly is great

Score 10 out of 10
Vetted Review
Verified User
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We use Lessonly in our new hire training program and to support continued education afterward. Lessonly helps us keep track of those who have excelled in certain areas as well as those who need additional support. Lessonly also helps our whole office keep up to date with monthly lessons focusing on the new developments we have created.
  • Training supplementation
  • Quiz and test creation
  • Data tracking
  • More customization
  • More detailed data
  • Add timers to lessons to limit the amount of time you can spend taking a lesson or quiz.
Lessonly is perfect for providing product training, policy training, procedure training, and being able to ensure that learners are retaining the information. There are so many features for each lesson that you can really decide how it is best used for your company. We use it for many different reasons.
Read Torrey Weisberg's full review
Lindsey Tod profile photo
Score 10 out of 10
Vetted Review
Verified User
Review Source
Lessonly is being used for two main reasons:
  1. Onboarding new employees: Every new employee that comes on board uses Lessonly to learn about the company and our industry. There is a lot to learn in the first month of employment, and Lessonly provides an easy way for us to disseminate that information.
  2. Training employees as industry experts: Many of our employees go through our Expert Certification Program, which certifies them as field experts. This includes a series of around 15 hour-long lessons, each accompanied by a quiz, and then a final exam. This process ensures our employees are fully equipped to serve our customers. Members of R&D, Marketing, Product, Customer Success go through this course in Lessonly.
  • Lessonly is really easy to use. The UI is friendly, and anyone can build lessons that flow well and look beautiful.
  • Lessonly's support is second to none. With any questions, they're quick to respond and help resolve.
  • Lessonly solves a real problem. Onboarding and training can be difficult, but Lessonly provides a platform that makes it so that any employee can easily create and deliver effective training materials.
  • Lessonly could make the dashboard a bit more customizable and branded per company.
  • Lessonly could provide learning reports because the state often gives incentives for training.
  • Lessonly could make it so that you can better customize notifications. I get a lot of emails because I'm an admin.
Lessonly is well-suited for a company that needs to train new or existing employees on general concepts. Lessonly is less appropriate for very in-depth training that would require a lot of lesson customization.
Read Lindsey Tod's full review
Sydney Yoscovits profile photo
Score 10 out of 10
Vetted Review
Verified User
Review Source
Lessonly is being used across our whole organization. We use it for HR, Accounting, Operations, and even Marketing. It is super easy to use and very user-friendly from the learner's perspective. It really helped with our training needs with updates to our software that we use, instead of sending emails (that no one reads) we can create a lesson with a quiz to determine if they understood the change.
  • Has lots of options to add to the lessons - images, videos, etc.
  • The reporting is really great - helpful to know who has fallen behind on the lessons.
  • The feedback that we are able to get from learners is awesome.
  • Font colors is a feature I'd love to be able to see.
  • Having the ability to save filters in the content page would be great, since I am an admin I see everyone's materials and I have to click "my content" every time. Would be nice if it just saved to my content and then if I want to see others, I have the option.
  • Would love the ability to just see one lesson rating instead of having to view them all.
When we have new hires come in we have the ability to train them in person, but then have them sit down and go through Lessonly and take the quizzes for each lesson. This really helps gage how well they understand the task at hand. I wouldn't say it's less appropriate at all... I think in almost all of our everyday work Lessonly has been involved.
Read Sydney Yoscovits's full review
Kylie Shelby profile photo
Score 9 out of 10
Vetted Review
Verified User
Review Source
We use Lessonly to enable all of our Sales, Success, and Professional Services users, which makes up about 1/3 of our entire organization. We use it for onboarding of those roles as well as ongoing enablement and certifications.
  • Lessonly is so easy to user, anyone can create a course.
  • Lessonly has great practice elements, which is wonderful for hands-on learning.
  • Lessonly has an amazing staff, they are so supportive and are truly a partner.
  • Doesn't really work well with SCORM
  • Reporting could be better
  • Support in global regions could be better
Great for quick, easy content creation! Anyone could implement and manage this LMS.
Read Kylie Shelby's full review
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September 18, 2019

Lessonly for Learning!

Score 9 out of 10
Vetted Review
Verified User
Review Source
We had a huge onboarding issue and turned to Lessonly. We needed to streamline processes and best practices. I also needed to communicate with my growing team and know that they were digesting critical information. Lessonly helped disseminate information effectively and helped me better manage my team.
  • Distribute information
  • Easy to use lesson creation
  • Knowledge database
  • Expensive
  • Easier access to other teams content
Bigger teams are better to justify the cost. We were expanding to a remote team and it was a perfect solution as we didn't have the frequent in depth conversations that happen in the office. It is less appropriate if you have a small in house team with frequent touchpoints.
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Score 9 out of 10
Vetted Review
Verified User
Review Source
Lessonly is used across our entire organization. It is our internal training tool. We have online lessons on both internal training as well as industry background in general. We also use Lessonly as a repository of educational information.
  • Remote learning. It is really easy to access the material online.
  • Ease of use. A user can really quickly figure out how to use Lessonly. There is almost no learning curve.
  • Integration with other software tools, such as Slack.
  • A learner can not print the material in an easy-to-read way.
  • A lot of its tools are geared towards sales people.
In my opinion, Lessonly is built for corporate training.
I would not use it in an educational environment such as a school or university.
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Kathleen Murray profile photo
Score 8 out of 10
Vetted Review
Verified User
Review Source
We are using Lesson.ly internally to streamline our onboarding process and improve ongoing employee training. We’ve implemented it across multiple departments. We also opted to leverage their practice scenarios user interface to expose new hires to real-world customer issues and measure their performance. This enables us to practice their responses for our “coaches” before interacting with real customers.
  • Lesson.ly has learner-focused content. Clean, easy to navigate training content with text, video, images, GIFs, interactivity and quizzing.
  • Their Lesson Builder tool makes creating content a breeze. We are able to add text, drag in images, link videos and create quizzes very quickly.
  • Reporting and insights with Lesson.ly are great. Admins have access to reports that track completion and scores, as well as monitoring engagement and user satisfaction. This helps us tailor our courses to our audience.
  • Learning paths help us ensure lessons are grouped in sequences that follow a logical order - so everyone is on a level playing field.
  • They have something called “ask the expert” which is designed to allow users to quickly ask for clarification for a training module if needed, but this logic was a little clunky and notifications were not built in.
  • The integrations are great overall but it would be nice if it integrated with more Regulatory systems like MasterControl.
  • The instant search logic was sometimes not very smart. It would be nice to include label filters for courses.
Lesson.ly is perfect if you have a midsize company and someone internally who can dedicate their time to managing the content. The price is a little steep, so if you’re a smaller company, there may be better options. Also, if you’re looking for something to help train your customers, this is not the solution you want; it is designed for internal use.
Read Kathleen Murray's full review
Dillon Gove profile photo
Score 9 out of 10
Vetted Review
Verified User
Review Source
Lesson.ly is being used by my company to provide an onboarding and training platform for our employees and customers. We use it in every department for new hires in addition to training on any new updates within our product to keep our team up to date on all information relevant to their team and role within the company. In addition to using it internally, we have set up an Academy in Lesson.ly to provide an interactive learning experience for users that want step by step lessons on workflows within our product.
  • Lesson.ly does a great job of providing a way for learners to self-certify and test their knowledge on the content of the lesson. Both via Flip cards that provide a quick question and response. Learners can try and guess or answer and then immediately check to see if they were correct. You can also institute graded tests with multiple choice or written answers to verify knowledge of the user.
  • Lesson.ly allows for both embedded video and image content which provides audiovisual learners to have a more effective and efficient learning experience. My favorite use of this feature was the inclusion of Gifs. Both to illustrate any simple concepts being taught and for the use of humor to keep the lessons from getting boring when going through several lessons in a row.
  • Lesson.ly also does a great job of providing structure to your lessons. Building boards or modules allows you to group lessons together. It provides a clear way for clients or employees to proceed to the next lesson upon the completion of their current lesson.
  • Navigating through finished lessons can be challenging especially if you have completed a large number of them.
Lesson.ly is perfect for a new rep with limited knowledge of policies or workflows and you don't have the personnel to cover that content. Lesson.ly provides a scalable way to provide step by step instruction or content in a meaningful format that can empower the student to feel equipped for whatever circumstance or situation they are being educated for. However, Lesson.ly is not as effective to use as a resource center, a place that clients or employees can quickly access information or use for reference if they forget information.
Read Dillon Gove's full review
No photo available
Score 10 out of 10
Vetted Review
Verified User
Review Source
I used Lesson.ly at a previous organization to push out training to the entire company and to specific teams. Lesson.ly helps ensure that trainings are not just one off events, but are part of an ongoing and continuous process. Lesson.ly has sales enablement training tools that help it to directly impact company revenue. Lesson.ly was also great at allowing training responsibility to be distributed across the organization - other people can easily be in charge of creating and maintaining their training content and ensuring completion.
  • Lesson.ly is very user friendly, with intuitive design. I never had to train a team member to use the product - they instantly understood what they needed to do once they received a push notification in their email account.
  • The Lesson.ly team provides incredible customer service and are very responsive to needs. They have always responded quickly to my concerns.
  • The product works! Our employees have a better way to interact with training materials and to ensure that learning is a regular occurrence.
  • I would like to see the reporting/gradebook and administrative dashboards improve so I have better insight into the learning experience.
Lesson.ly is well designed for internal training purposes within a corporate environment - when your team is creating customized trainings. However, if you are looking for a learning management system with lots of content already on the tool (i.e., business trainings, etc), there are other tools with more robust content loaded.
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No photo available
Score 9 out of 10
Vetted Review
Verified User
Review Source
We use Lesson.ly in our North American office and been using it for the last 2 years. It helps our local organization and all of its departments onboard new employees and bring them up to speed, as well as keep the current employees up to date with technology and company policies. It also helps us train them in a convenient manner.
  • Content creation and management - easy to build and share paths and lessons, no training required. Easy access to insights library
  • Exercise tracking - easy to assign tasks to people and monitor completion
  • Feedback - easy to collect lesson feedback to further improve content
  • It would be great to have a mobile app to learn on the go like Google Primer
  • More editing options for lessons
  • Content export / import into or from various file formats
For any organization that is heavily invested in their employee learning and would like to do it in a convenient way online Lesson.ly would be ideal. It is not always possible to have a dedicated company coach for specific matters, but it is very easy to distribute content and monitor people's progress via Lesson.ly. It is also a great tool to build and keep a knowledge library and collect employee feedback about learning paths and classes. What's also important, Lesson.ly has a very intuitive UI that anyone can understand from day one.
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Erin Holm profile photo
February 28, 2018

Great training tool

Score 6 out of 10
Vetted Review
Verified User
Review Source
Lesson.ly is a product used across our organization. We use it for training and onboarding for new employees, as well as a way to provide information or reference points for employees. If employees need additional information about various departments, functions of our business, or certain processes/policies, they can utilize Lesson.ly as a reference point. Lesson.ly allows us to disseminate a lot of information to our employees in an organized, clear and concise manner.
  • Lesson.ly is a great training tool. Our new hires have the opportunity to review and reference a large amount of information about our organization quickly and easily.
  • Creating lesson.ly's is fairly easy. We have multiple members of our organization using Lesson.ly, and a large amount of training hasn't be required to get employees up to speed.
  • Our employees, no matter how long they have been with the organization, can access Lesson.ly at any time. Many of our employees use Lesson.ly as a reference tool for various aspects of our organization. Having a catalog of information at the ready is very helpful for our employees.
  • Lesson.ly allows leadership within our organization to provide feedback to everyone in an easily digestible way. We have created lesson.ly's to provide feedback after all-staff meetings and organizational surveys. Additionally, some of our departments use Lesson.ly to send out newsletter-like information.
  • This could just be user error, but Lesson.ly doesn't seem to allow for lessons utilizing different mediums. Not everyone absorbs information simply by reading, so having the opportunity to include video, links, etc. easily, would be best. More customization would be great!
  • Because of the different departments that use lesson.ly, the organization of the lesson.lys can be a little chaotic. It just seems the more you add, the more unorganized it feels.
  • Customer service friendly and attentive, but it doesn't feel like customer feedback is really being heard and/or implemented. It does not seem as though many changes have been made since we started using the software.
  • The overall look of the program is a bit boring/plain. It would be nice to be able to customize this!
Lesson.ly is a great tool for creating trainings and lessons for employees. It's easy to use, and easy to access. If you're wanting your employees to have all of their training documents in one place, and where they can be referenced, Lesson.ly is great. It can be expensive, depending on how much your organization is utilizing it, so do your due-diligence when looking into this product. Additionally, it is lacking a bit in customization. We've had new hires provide feedback stating it's a bit boring, and can feel a bit too much like they're back in school. With more customization, this issue could be rectified.
Read Erin Holm's full review
Andy Lutz profile photo
Score 8 out of 10
Vetted Review
Verified User
Review Source
It's used across the whole organization as part of new hire on-boarding.

The business problems it addresses include getting new teammates up to speed on company history, product knowledge, team structure, etc.
  • Makes learning interactive.
  • Gamifies the completion process.
  • Includes media e.g. photos.
  • A more exciting UI - more pop-up interactions.
  • Push notifications for task reminders.
  • Easier login / less friction.
Very appropriate and effective for new hire onboarding.

Not as effective if you are trying to study and memorize something.

Not the best user interface or experience - can seem dull at times.
Read Andy Lutz's full review
Taylor Hansen profile photo
Score 9 out of 10
Vetted Review
Verified User
Review Source
Lesson.ly is being used by our company to onboard new employees at our company. Lesson.ly allows for me as a manager to have an interactive way to set up training lessons for our customer success team. The ability to have lessons that include text and embedded video is great! We typically link out to our internal resources instead of updating in lesson.ly, that way we only need to update the materials in one place. We had just purchased Lesson.ly when I started and we've only built out more cool resources since!
  • A central hub to train and equip new reps at our company. Lesson.ly lets us standardize our training and gives our team a way to share training information in a reproducible way.
  • I've appreciated the quiz and certification abilities of Lesson.ly. It's flexible enough that you can have super in-depth quizzes, light quizzes or a simple signing of your name that you completed the certification. The versatility is nice and allows for me to keep my team accountable.
  • While Lesson.ly is great for new employee onboarding, it's also great for getting out new knowledge updates out to the team and making sure they are continuing in product education. If there's a product or process update, Lesson.ly is great for rolling that new information to the team!
  • Lesson.ly is pretty barebones in the realm of UI/UX. It's very much on the user to customize everything. The product isn't super pretty and sometimes feels like an early 2000s interface. It works though, so who cares right? Naw, I guess I care. A sexy product always feels better when using it. That's why people keep buying Apple products. Make it sleek!
  • I wish organization of assignments was a little cleaner. It kind of feels messy as square blocks. Would be cool to have them in folders or something to minimize scrolling.
  • I've found that a some of my employees find Lesson.lys boring. While some of that is the nature of the material that we put in, I believe a more interactive interface would serve the attention of my employees.
Lesson.ly is great for a guided onboarding experience for new employees and for sending out and standardizing the sharing of new required knowledge that the team needs to know. Lesson.ly also helps us plan out our onboarding and gives us a way to create a timeline for onboarding representatives.

It isn't suited for kinesthetic learners as it's not entirely engaging in its interface and functionality. You should be able to assign the learner a task in lesson.ly to go do something that is hands-on though!
Read Taylor Hansen's full review

Feature Scorecard Summary

Course authoring (16)
9.5
Course catalog or library (16)
8.6
Player/Portal (10)
8.8
Learning content (16)
8.8
Mobile friendly (8)
8.4
Progress tracking & certifications (14)
9.0
Assignments (16)
9.7
Compliance management (8)
9.0
Learning administration (16)
9.6
Learning reporting & analytics (15)
8.6
Social learning (9)
7.3

About Lessonly

Lessonly is training software with an ecosystem of partners, strategy and services that are aligned under the mantra of Do Better Work.

The vendor has worked with over 800 companies to help them train their teams. The vendor says they've learned that the highest performing organizations build their training on the same six pillars:

  • Assess (Gather Needs & Inputs) Listen to people, data, and the market; identify successes and challenges; and accurately assess your sales team's training needs.
  • Plan (Prioritize for Impact) Identify the most essential objectives and outcomes, and intentionally set milestones for creation and delivery.
  • Build (Create Quickly & Collaboratively) Work with teammates at the front lines of the business to develop and iterate on bite-sized training/content.
  • Learn (Meet Learners Where They Are) Push training content to teammates-- anywhere, anytime-- so they can quickly solve problems in their moment of need.
  • Practice (Rehearse, Refine, Repeat) Reinforce skills and information with realistic practice scenarios and receive feedback to fuel improvement.
  • Perform (Doing Better Work) Empower the organization to continuously improve, deliver and quantify results.

The results? Faster onboarding, higher NPS score, more closed deals and a superior customer experience.

Lessonly Features

Learning Management Features
Has featureCourse authoring
Has featureCourse catalog or library
Has featurePlayer/Portal
Has featureLearning content
Has featureMobile friendly
Has featureProgress tracking & certifications
Has featureAssignments
Has featureCompliance management
Has featureLearning administration
Has featureLearning reporting & analytics
Has featureeLearning
Has featureAssessments
Does not have featureLive online learning
Has featureIn-person learning
Has featureMicro-learning
Has featureVideo learning
Does not have featureeCommerce
Does not have featureAICC-compliant
Has featureSCORM-compliant
Has featureTin Can (xAPI) compliant
Has featureSocial learning

Lessonly Competitors

Lessonly Support Options

 Paid Version
Phone
Live Chat
Email
FAQ/Knowledgebase
Social Media

Lessonly Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:No
Supported Countries:North America, South America, Latin America, Western Europe, Central/Eastern Europe, Asia Pacific, Australia
Supported Languages: Filipino, French, Spanish, Portuguese, Italian, German, Swedish, Dutch, Russian, Japanese, Chinese, Arabic, Turkish, Vietnamese