Lessonly Makes Training a Breeze
At first we needed a tool to help us with our more non-technical support staff for our cyber security (products) company. When we …
Lessonly
Lessonly
Overview
Recent Reviews
Awards
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Best of
2021
Most Loved
2021
Popular Features
View all 11 featuresCourse authoring (107)
9.6
96%
Learning content (103)
9.5
95%
Assignments (106)
9.4
94%
Course catalog or library (105)
9.0
90%
Reviewer Pros & Cons
View all pros & cons
Vojislav Kosijer
Senior Customer Service Representative
5CA (Outsourcing/Offshoring, 1001-5000 employees)Video Reviews
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Pricing
View all pricingPro
Contact sales team
Cloud
Pro + Coaching
Contact sales team
Cloud
Enterprise Learning for Global Teams
Contact sales team
Cloud
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
Features Scorecard
Learning Management
9.3
93%
Product Details
What is Lessonly?
Lessonly, now from Seismic (acquired August 2021) is training software with an ecosystem of partners, strategy and services that are aligned under the mantra of Do Better Work.
The vendor has worked with over 800 companies to help them train their teams. The vendor says they've learned that the highest performing organizations build their training on the same six pillars:
- Assess (Gather Needs & Inputs) Listen to people, data, and the market; identify successes and challenges; and accurately assess your sales team's training needs.
- Plan (Prioritize for Impact) Identify the most essential objectives and outcomes, and intentionally set milestones for creation and delivery.
- Build (Create Quickly & Collaboratively) Work with teammates at the front lines of the business to develop and iterate on bite-sized training/content.
- Learn (Meet Learners Where They Are) Push training content to teammates-- anywhere, anytime-- so they can quickly solve problems in their moment of need.
- Practice (Rehearse, Refine, Repeat) Reinforce skills and information with realistic practice scenarios and receive feedback to fuel improvement.
- Perform (Doing Better Work) Empower the organization to continuously improve, deliver and quantify results.
The results? Faster onboarding, higher NPS score, more closed deals and a superior customer experience.
Lessonly Features
Learning Management Features
- Supported: Course authoring
- Supported: Course catalog or library
- Supported: Player/Portal
- Supported: Learning content
- Supported: Mobile friendly
- Supported: Progress tracking & certifications
- Supported: Assignments
- Supported: Compliance management
- Supported: Learning administration
- Supported: Learning reporting & analytics
- Supported: eLearning
- Supported: Assessments
- Supported: In-person learning
- Supported: Micro-learning
- Supported: Video learning
- Supported: SCORM-compliant
- Supported: Tin Can (xAPI) compliant
- Supported: Social learning
Lessonly Competitors
Lessonly Technical Details
| Deployment Types | SaaS |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
| Supported Countries | North America, South America, Latin America, Western Europe, Central/Eastern Europe, Asia Pacific, Australia |
| Supported Languages | Filipino, French, Spanish, Portuguese, Italian, German, Swedish, Dutch, Russian, Japanese, Chinese, Arabic, Turkish, Vietnamese |
Comparisons
View all alternatives
Frequently Asked Questions
What is Lessonly?
Lessonly, from Seismic since the August 2021 acquisition, is a learning management system (LMS). The vendor emphasizes eLearning for client-facing skills, as well as a drag-and-drop interface. Lessonly supports customizable learning paths and corporate onboarding processes.
What are Lessonly's top competitors?
What is Lessonly's best feature?
Reviewers rate Progress tracking & certifications highest, with a score of 9.9.
Who uses Lessonly?
The most common users of Lessonly are from Mid-sized Companies (51-1,000 employees) and the Computer Software industry.
Reviews and Ratings
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September 20, 2021
Lessonly Makes Training a Breeze
At first we needed a tool to help us with our more non-technical support staff for our cyber security (products) company. When we initially launched, our team of 25 was almost all technical and understood the importance of cyber security. When we hired more support staff, including sales, they did not necessarily have the technical background to understand the importance of "Zero Trust" and good cyber security hygiene. We needed tools to both explain our products without a shadow of a doubt to them so they are confident in what they're saying, but also for onboarding in general, without it coming across as us being 'paranoid' or over-bearing as it touched upon sensitive subjects such as what they did on social media. The Skills module was terrific for this. In addition, we ended up using it to train teams across countries about business culture and how they differed and how to respect each other's work habits in ways that didn't damage morale or productivity. This last item became even more paramount when we moved everyone remote. There are few software products that are such "nice to haves" and Lessonly tops that list for us. We use it with customer training, sales, onboarding new hires, and may expand this even further.
- Training tracking
- Building integrated lessons that don't feel like "training"
- Able to build your own certificates (great for training and internal rewarding)
- Can watch in real time - progress monitoring
- Sometimes reviewing lessons is a pain, according to some of our employees
- Search is not robust enough just yet
- Want to provide feedback during the loop for future training - have to do it in a different file which breaks the flow
- Couple of minor bugs - probably fixed by now
September 15, 2021
Lessonly: Teach? Train? Onboard? Does it all!
Lessonly has been used across the whole organization for learning and training purposes. Because of its easy to use interface combined with many customization options it was our to go choice for all kinds of onboardings, trainings, uptrainings and coachings. By using Lessonly, we have improved not only the project I was working on, but overall company success by increasing knowledge and awareness of the specific tasks we were handling together with great feedback from employees about the site.
- Providing training
- Onboarding
- Raising procedural knowledge across the project
- Knowledge tests
- Increasing active users per month for a lesson/quiz
- Making it more efficient with informing users when the limit is about to be breached for active users
September 14, 2021
Lessonly Has Great and Unique Capabilities: A Great Learning Tool
Lessonly is the most effective training software that we have ever used in our company. It is used by our teams to practice, develop skills, and share knowledge. Lessonly solves our training learning needs because it is easy to use and cost-friendly. I enjoy using "Build" (a training module) because it is simple.
- Helps our team to find answers to various questions
- Helps our team to practice
- Helps our teams to learn new skills
- Helps our teams to share knowledge
- Lessonly has been an incredible tool. Therefore, I think it is a complete tool the way it is.
September 08, 2021
A great investment
Lessonly is being used across our whole organization for onboarding, orientation, and product training.
- User-Friendly.
- Admin Friendly.
- Easy to use searchability.
- We would love to see more design ability when building lessons.
- Updating the admin panel is not easy, as it's not easy to search in the admin panel.
May 14, 2021
Lessonly is great for compliance and training!
Lessonly is being used as a lesson tool for a client of ours and it has made it so much easier to understand the company and go through their training. The lessons are informative and can be made quickly to give updates and training to employees and our team. The software allows everyone to have up-to-date information quickly.
- Making training videos is easy with Lessonly.
- Makes passing training information along very easy.
- Good clean interface.
- Easy to learn quickly.
- Great way to disseminate and require employees to read and confirm new policies.
- Sometimes it is hard to find past training videos.
April 25, 2021
So far, Lessonly stacks up!
We use Lessonly in our operations department for on-boarding and knowledge retention. We hope to expand use to other departments as well. The operations role is very knowledge- and learning-intensive, and individual training can be extremely time-consuming and resource heavy, so Lessonly fulfills a great need in the organization.
- Very user-friendly interface
- Ability to add all different types of elements to the lessons
- Lesson visibility can sometimes be a challenge (must assign to learners).
- The flow of clicking on a lesson from the content page sometimes seems not intuitive. It takes you to a lesson summary page rather than the lesson itself.
June 24, 2020
Lessonly is A-M-A-Z-I-N-G
We use Lessonly in our Member Services and Community Relations Departments.
- Helped us put all of our policies and procedures online and available for our Reps so they could have access at their fingertips.
- The many lessons that are available for our reps is unbelievable. They are always learning and taking lessons on their own in areas that they believe they need work in.
- The support team that we have at Lessonly is amazing. The calls that we have with them are always productive. They are always looking for ways to make our lives easier so we can do better work.
- It would be nice to be able to import a document and be able to search for that document or a word in the document. Currently you have to copy and paste in order to have the search functionality.
May 28, 2020
A game-changer for the sales industry
We use Lessonly from an HR and Sales training perspective to ensure that we have full transparency and accountability with our employees when we deploy something for them to work on. It's been a game-changer because it's allowed us to react extremely quickly to the current COVID-19 environment due to the intuitive nature of the software.
- Video-based lessons
- Self-paced content creation
- Extremely intuitive layout/design
- Amazing internal team
- Response time for support requests
- Self-serve support resources
May 13, 2020
Lessonly is a must-have for any Customer Service team. It makes learning fun while saving you time & money.
We use Lessonly for training and continued education. The platform allows everyone in our department to have the most up to date information and to stay on the same page. Whether it be a large policy change or a small internal tool, Lessonly makes it easy for us to disseminate the information easily and effectively.
- Makes training easy: Allows us to focus on the content.
- Good customer service: Fast & friendly problem solving.
- Clean user interface: Simple to make Lessonly content, easy for agents to digest the info.
- The search feature sometimes doesn't pull up what I'm looking for.
May 01, 2020
Worth your time!
It was offered as a benefit for general learning. Also, it is being used for training specific to our company.
- Choice of lessons
- Ease of use, not difficult to manage.
- Credentials of the trainer.
- Going back on a quiz is hard to navigate if it advances.
- A lot of the lessons are formatted the same, not enough diversity to keep interest.
- Being able to have an online note pad that you could cut and paste video or a way to tag the portion that you want to review again.
April 26, 2020
Lessonly is definitely a leader in learning!
Lessonly is being used by the organization for the onboarding of new employees, as well as supplementary training for employees in production. Whenever there are new features or product updates from our client, we also use Lessonly to disseminate the information to the entire company to ensure knowledge calibration. This allows for a more effective way of communicating the goals and expectations of our client's product managers to our customer support representatives who assist our client's customers firsthand.
- It's very easy to use and intuitive.
- Content-building tools work really well.
- The visuals are pleasing.
- The lesson completion dashboard is very detailed.
- Grading quizzes and essays is easy.
- Perhaps more choice in fonts.
- An easier way to communicate between the creator/manager of content and the learner within the tool.
April 03, 2020
Highly Recommend
We use Lessonly to train holiday temps for our Customer Support team.
- Screen recording
- Organization
- Variety of learning tools
- Sound editing on screen recordings.
- More intuitive interface for adding/editing modules.
April 01, 2020
A Great LMS for Customer Service Teams
We are using Lessonly here in our Customer Experience department, with all of our agents. We previously were not using any LMS - instead, we were using Google docs and sheets alongside SurveyMonkey. As our department grew we knew that we needed a more organized, cohesive training/learning system.
- Lessonly keeps our content organized and consistent. We have a LOT of information for our agents to learn and know, so the consistency is a key factor.
- Keeping team members in the appropriate groups is incredibly easy, with the Smart Groups. Changing one thing in someone's profile easily pops them into the correct Smart Groups, saving time for me and other Admins.
- Creating engaging content is incredibly easy with Lessonly. Previously our content would be a Google doc with a linked quiz from SurveyMonkey and it would be informative, but not engaging at all.
- There are some functionality features with Roles that I would love to see changed - the permissions being more flexible, essentially.
- I'd like to see additional Insights, including who the least active users are.
March 10, 2020
ThirdLove is a big fan of Lessonly!
We use Lessonly across all departments here at ThirdLove (HR, Quality, Update announcement), but it is used most in customer service training. We train new hires when they first join the team, for the next three weeks, until they graduate from training. Once a tenured agent, they go through policy update lessons, product refreshes, and service up-trainings via Lessonly.
- Versatility. We can use for it darn near anything in any department across the company.
- Easy editing. You can change/update something on the fly no problem.
- Simple design easy for self- learning as a creator or admin.
- The Lessonly university is basically a tool store to use at your disposal. It has a lot of great information.
- Bugs. When there are some and we alert Lessonly, they reply with the problem will be fixed, but then no follow up on if or when?
- Self branding ability would be great but as of now you have to reach out to a 3rd party which makes it difficult to keep communication clear.
- Minor issues with the lessons themselves; such as the image and text being swapped in places once going from edit more to preview mode.
March 01, 2020
Lessonly for Business
We use it on behalf of our client companies. These clients include retail businesses that train employees on products, processes, etc. It is also used/recommended as part of our Responsible Vendor Training program/certification. It is easy to use and we are a referral so our clients get a discount and we get a referral fee.
- Easy to use and manage
- Support is excellent
- The bundle pricing could be better, having to pay for groups of 25 can be tricky.
February 28, 2020
Love Lessonly!
It started with one departments, but has expanded to five or six. It's primarily for internal training and sales enablement - staff needs training on our product, market, processes, sales methodologies and tools when hired, and they also need to be updated frequently. We use Lessonly for most of these needs - occasionally we just provide a document, but if we need people to ingest information in a specific order, if we need to quiz them, if we need to track what they've learned when, we use Lessonly.
- Extremely easy to learn - so we can allow HR to build their own trainings, engineering to build theirs, etc. with very little training.
- Extremely easy to edit - so we can make changes on the fly.
- API should include more comprehensive data.
- I'd like more sophisticated tracking of the learning program (they are working on this now).
February 25, 2020
Train with POWER
Lessonly has driven a lot of change here at our company. We evaluated Lessonly as we scaled, knowing that onboarding and continued training would become increasingly difficult. I would say the simplicity of the process was amazing. I think that having a system in place is critical, and something that can eliminate headaches and confusion.
- Seamless UI that is easy for all types of users.
- Great team that cares about your success.
- I suggest keeping customers front and center.
- Listen to them constantly and make sure that you grow as the users do.
February 13, 2020
Lessonly is a great product for Customer Service Teams!
We are currently using it for our customer service team only, with hopes of implementing it to a larger group. We have started using it for new hire training, but the primary one so far has been pushing out product updates and announcements for customer service agents. This addresses the problem of pulling agents off the phone in order to get training and allows them quick access to previous learnings.
- Product Updates
- Customer Service Softskills
- More interactive/interactions
- More audio capabilities
February 13, 2020
Strive for Better
We started to use Lessonly in our Operation department to mainly deal with the onboarding process of our new employees. It really reduces our repetitive work. It's also a platform we use to retain our knowledge. We felt the benefits and impact so now we just started to expand the usage to the marketing and sales department.
- Search function on the Learn page is very helpful.
- It's very easy to use the platform.
- The content page is very hard to organize; just using tags is not enough when there is a lot of content.
- Sometimes we want to have discussion ability under a lesson, which for now is not available.
February 10, 2020
Brief intro to Lessonly
Lessonly is currently used in one department in the company with the plan to expand to other departments. We have many employees onboarding so Lessonly helps make the process more efficient, especially for overseas employees.
- Easy to track the performance of the team or an individual student.
- Intuitive UI.
- Customization of the roles.
- More text editing features.
February 03, 2020
Great at helping with our company's onboarding
All new hires to our company use it for onboarding purposes. We also include compliance tutorials and sign-off on reading and completion as well. It has helped the most in our onboarding process in the past year but we hope to use it more with the team in 2020 and beyond.
- Easy to create lessons
- Great support
- Easy for new team members to understand and use
- Different types of quiz/testing functionality
- "Gaming" options
- For those taking lessons, there is more interaction among team members.
January 24, 2020
Great platform to create onboarding process
Lessonly is currently used only in our department, but other departments plan on using Lessonly as well.
We use Lessonly for a few purposes:
1. Onboarding process
2. Knowledge retention
3. Teaching new technologies at work
I use Lessonly both to create content and as an end-user. Every person in our department was assigned to create a few lessons. Those lessons are primarily for the onboarding process but also used by all of us to refresh our memory about processes that we don't use often.
We use Lessonly for a few purposes:
1. Onboarding process
2. Knowledge retention
3. Teaching new technologies at work
I use Lessonly both to create content and as an end-user. Every person in our department was assigned to create a few lessons. Those lessons are primarily for the onboarding process but also used by all of us to refresh our memory about processes that we don't use often.
- Easy to use.
- Good customer support.
- I would like to have an option to disable the "rate" window after each lesson completed.
January 24, 2020
Great knowledge platform
We build all our knowledge structures in Lessonly - from onboarding up to expert levels.
We also use it for tips, knowledge retention, and onboarding lessons on a department level and for other company departments. We can keep track to see that we transfer all our knowledge to everyone in the team/department. We had a problem with knowledge leaks and many people asking the same questions all the time, and Lessonly really helped to solve that problem.
We also use it for tips, knowledge retention, and onboarding lessons on a department level and for other company departments. We can keep track to see that we transfer all our knowledge to everyone in the team/department. We had a problem with knowledge leaks and many people asking the same questions all the time, and Lessonly really helped to solve that problem.
- Searchable content.
- Visual aids.
- Sharing a conversation on a lesson.
- Ability to load a DOC/slide that will transfer to an automatic lesson recommendation.
January 24, 2020
Good product, hope to learn more about it as I go on
Used by my department only, used to create a central organized professional content for new and old employees alike.
- Encourage engagement: many different types or content.
- Easy to edit: simply keys and structures.
- Connecting several lessons to one course or expertise.
- Several keys are hard to find, such as change lesson name.
January 23, 2020
Beginner at Lessonly
We use it to make explanations about different departments and their jobs and also to explain processes. We create the lessons so the new members can have a permanent source to go to every time they have issues or need an explanation over again because the process is not clear for them. It's pretty useful and we are still learning the best way to implement it for our onboarding members.
- The organization
- The way of assigning lessons
- Better and more user friendly way to create a lesson
- More intuitive for creating lessons