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We use Lessonly in our Member Services and Community Relations Departments.
- Helped us put all of our policies and procedures online and available for our Reps so they could have access at their fingertips.
- The many lessons that are available for our reps is unbelievable. They are always learning and taking lessons on their own in areas that they believe they need work in.
- The support team that we have at Lessonly is amazing. The calls that we have with them are always productive. They are always looking for ways to make our lives easier so we can do better work.
- It would be nice to be able to import a document and be able to search for that document or a word in the document. Currently you have to copy and paste in order to have the search functionality.
May 28, 2020
A game-changer for the sales industry
We use Lessonly from an HR and Sales training perspective to ensure that we have full transparency and accountability with our employees when we deploy something for them to work on. It's been a game-changer because it's allowed us to react extremely quickly to the current COVID-19 environment due to the intuitive nature of the software.
- Video-based lessons
- Self-paced content creation
- Extremely intuitive layout/design
- Amazing internal team
- Response time for support requests
- Self-serve support resources
January 15, 2020
Lessonly, the LCMS for learners by learners
At Apogee we use Lessonly as our learning content management system for the entire company. We create and distribute learning content for use by every department. It supports both our onboarding functions as well as continuing education efforts. Primarily Lessonly is a resource used in support of training initiatives tied to specific business goals, but it also helps support our culture as we use it to distribute our company podcast as well as quarterly all-hands meetings.
- Content creation is intuitive and easy to manage with paths and tagging.
- User management is aided by integration w/our HRIS (BambooHR).
- Sales and support staff encourage user feedback and are attentive when issues arise.
- Media import (audio, video) are still in infancy. Reliability of uploaded content isn't 100%.
- The Events function lacks some features that are more built out in other platforms.
- Reporting interface has a bit of a learning curve, but overall isn't bad.
We are a K-12 school photography company who hires temps for the busy seasons and this used to be a large burden on our full-time staff. With Lessonly, we can assign paths for the new hires to go through and be ready to hit the ground running in a relatively short amount of time. The full-time staff is there to answer any questions they may have, but for the most part they are free to concentrate on other tasks at hand as the season ramps-up. Productivity increases because the full-time staff is not being pulled away for almost a full week to train new hires. We use Lessonly for all of our departments: Marketing, Photographers/Studio, Data Accuracy, School Support,etc. It takes a little while to build a beautifully engaging Lessonly, but totally worth it!
- Organizing lessons into comprehensive paths for an effective work flow
- Easy to build/create lessons for all types of jobs that are engaging
- Lacks some flexibility in the type of items that can be used in a lesson
- When adding a new learner, the email response with the Lessonly link is slow
It was offered as a benefit for general learning. Also, it is being used for training specific to our company.
- Choice of lessons
- Ease of use, not difficult to manage.
- Credentials of the trainer.
- Going back on a quiz is hard to navigate if it advances.
- A lot of the lessons are formatted the same, not enough diversity to keep interest.
- Being able to have an online note pad that you could cut and paste video or a way to tag the portion that you want to review again.
April 25, 2020
Lessonly is definitely a leader in learning!
Lessonly is being used by the organization for the onboarding of new employees, as well as supplementary training for employees in production. Whenever there are new features or product updates from our client, we also use Lessonly to disseminate the information to the entire company to ensure knowledge calibration. This allows for a more effective way of communicating the goals and expectations of our client's product managers to our customer support representatives who assist our client's customers firsthand.
- It's very easy to use and intuitive.
- Content-building tools work really well.
- The visuals are pleasing.
- The lesson completion dashboard is very detailed.
- Grading quizzes and essays is easy.
- Perhaps more choice in fonts.
- An easier way to communicate between the creator/manager of content and the learner within the tool.
We use Lessonly across the whole organization, primarily for new hire orientation and onboarding, as well as ongoing training for employees. We use it to scale our training and to take a blended learning approach so people can retain more of the information they learn.
- Open to feedback and ideas and constantly innovating and iterating on their product to serve new needs that arise
- Making me feel like more than just a customer: They aren't transactional and focus on building the relationship and making me feel heard.
- Extremely easy to use product so building content takes little time, and I can leverage other subject matter experts to build content as well.
- For democratizing content creation, it's difficult to make sure that other creators follow the same tagging system. It would be helpful, if when creating a lesson, everyone were prompted to add the tags, pictures, descriptions, etc so that I don't have to follow up with them to do it.
- We're trying to make Lessonly our one-stop-shop for internal training, and we need a more robust registration system in Lessonly to make that happen. Things like events with multiple sessions, linking to relevant lessons within the event, seeing a calendar view of upcoming events, etc, would be helpful for that.
December 04, 2019
Lessonly, The Best LMS Around!
We use Lessonly among a few departments to train on case studies, consumer journey, internal tools, and our partner program. It helps bridge the knowledge gap we may have in these areas. I've also deployed Lessonly with another organization where we used it both internally and with our partner program as well. At that organization, we used it to give product updates and to educate our partners on the sales, implementation, and support of the product.
- Easy to use and create lessons
- Intuitive and sharp user interface
- Collaboration capability within tool
- Would like built in certification that would give user certificate upon completion
- A little better integration with Salesforce
- A little more robust reporting
December 03, 2019
A great way to help your Team Members continuously learn!
Lessonly is currently being used by our Customer Experience Department. It is used for our New Hire Training for self-instructed learning, as well as throughout the entire office for process updates, procedures and much more. The business problem that it addresses is being able to send out information to a mass group of people in a timely manner and being able to test if they retained this information. It has allowed us to continue training our team members outside of our 3 week training program and build them as Fit Stylists and Team Members.
- Creates an easy to use system for both the Creators and the Learners.
- Connects with their customers and listens to all feedback that is provided. You can tell that they work strongly off of what their customers are looking for with their tool and use that feedback to continue growing and bettering their system.
- Creates a fun environment for both the customer and their employees. You can tell it's a great place to work.
- When editing a reveal or flip card, the image and text are backwards. The text is on the top and the image is on the bottom when you are editing. But when you publish the lesson, they switch and the photo will be on the top and the text will be on the bottom.
- Their customer service agents are incredibly friendly and helpful, it will just often be a while before someone is able to respond and assist you.
December 03, 2019
Lessonly changed our company's educational structure.
We use Lessonly as the main LMS for our entire company. Employees use Lessonly in a number of different ways, from onboarding to self-directed learning. The content that's necessary for understanding Qualia is usually new to everyone who walks through the door, so we provide multiple mediums for consuming and understanding the content. Lessonly is a great option for us because it allows for easy creation of lessons and content. The user interface is intuitive and pleasing on the eye; we're very happy with what we've been able to do with Lessonly thus far and it's provided us with a platform that can scale with our company's growth.
- Content creation is very easy and quick
- User interface is beautiful and user friendly
- Management of users/content/insights is simple
- We are looking for more options to assess; grading and insights are available, but we'd like more reporting on cohorts or tracking milestones
- Some of the interface on the admin side of the application is a little cumbersome (viewing options, filtering, basic stuff)...this isn't a make it or break it drawback piece of functionality, but it's something that could be improved.
March 10, 2020
ThirdLove is a big fan of Lessonly!
We use Lessonly across all departments here at ThirdLove (HR, Quality, Update announcement), but it is used most in customer service training. We train new hires when they first join the team, for the next three weeks, until they graduate from training. Once a tenured agent, they go through policy update lessons, product refreshes, and service up-trainings via Lessonly.
- Versatility. We can use for it darn near anything in any department across the company.
- Easy editing. You can change/update something on the fly no problem.
- Simple design easy for self- learning as a creator or admin.
- The Lessonly university is basically a tool store to use at your disposal. It has a lot of great information.
- Bugs. When there are some and we alert Lessonly, they reply with the problem will be fixed, but then no follow up on if or when?
- Self branding ability would be great but as of now you have to reach out to a 3rd party which makes it difficult to keep communication clear.
- Minor issues with the lessons themselves; such as the image and text being swapped in places once going from edit more to preview mode.
We use it on behalf of our client companies. These clients include retail businesses that train employees on products, processes, etc. It is also used/recommended as part of our Responsible Vendor Training program/certification. It is easy to use and we are a referral so our clients get a discount and we get a referral fee.
- Easy to use and manage
- Support is excellent
- The bundle pricing could be better, having to pay for groups of 25 can be tricky.
Lessonly has driven a lot of change here at our company. We evaluated Lessonly as we scaled, knowing that onboarding and continued training would become increasingly difficult. I would say the simplicity of the process was amazing. I think that having a system in place is critical, and something that can eliminate headaches and confusion.
- Seamless UI that is easy for all types of users.
- Great team that cares about your success.
- I suggest keeping customers front and center.
- Listen to them constantly and make sure that you grow as the users do.
January 23, 2020
Operations Manager - Review for Lessonly
Lessonly is currently being used in the Operations department as a training tool for both new and current employees. Current employees create lessons about different aspects of the job, and this can be used by anyone else in operations as either a way to learn something new or brush up on existing knowledge. It helps us (as operations managers) cut down on the amount of our time it takes to train new employees, because prior to Lessonly all of this had to be taught 1:1.
- Creating lessons
- Checking on the progress of people taking lessons
- Option to change text color without doing it through HTML
- Paste screenshots directly into lessons
January 16, 2020
Lesson.ly, the Ultimate Sensei
Lesson.ly is being used by my company to provide an onboarding and training platform for our employees and customers. We use it in every department for new hires in addition to training on any new updates within our product to keep our team up to date on all information relevant to their team and role within the company. In addition to using it internally, we have set up an Academy in Lesson.ly to provide an interactive learning experience for users that want step by step lessons on workflows within our product.
- Lesson.ly does a great job of providing a way for learners to self-certify and test their knowledge on the content of the lesson. Both via Flip cards that provide a quick question and response. Learners can try and guess or answer and then immediately check to see if they were correct. You can also institute graded tests with multiple choice or written answers to verify knowledge of the user.
- Lesson.ly allows for both embedded video and image content which provides audiovisual learners to have a more effective and efficient learning experience. My favorite use of this feature was the inclusion of Gifs. Both to illustrate any simple concepts being taught and for the use of humor to keep the lessons from getting boring when going through several lessons in a row.
- Lesson.ly also does a great job of providing structure to your lessons. Building boards or modules allows you to group lessons together. It provides a clear way for clients or employees to proceed to the next lesson upon the completion of their current lesson.
- Navigating through finished lessons can be challenging especially if you have completed a large number of them.
December 29, 2019
Lessonly makes learning a breeze!
We use Lessonly for our remote sales team. We have over 250 employees across the country that use the platform for onboarding, weekly training, and recognition. We use it to standardize our onboarding processes and to make sure all employees have access to the information they need in order to be successful.
- User interface.
- Easy to use on admin side.
- Sometimes the practice function freezes.
December 20, 2019
Great LMS -- Very intuitive
We use Lessonly primarily for our revenue-generating and customer-facing teams (i.e. Account Executives, Sales Development, Customer Success, Renewals, etc.) On occasion, we also leverage it for training support and product role outs company-wide. We looked to bring on an LMS for a few reasons. First, to free up our bandwidth (with a small team of two training and developing 60+ revenue generating roles) -- an LMS system allowed us to create well-built out, self-paced trainings that did not need to be delivered in person. Second, we needed a tool to better track, train, teach, and gather insight into how our reps are progressing in their development. Lessonly has delivered in spades.
We are able to leverage Lessonly in so many different ways: new hire on-boarding trainings, product updates, marketing roll-outs, knowledge base, compliancy trainings, etc. It’s also a really simple format for our reps to follow, even when they are on sales/customer calls.
- From a usability standpoint, Lessonly is incredibly intuitive and user friendly. This was our first LMS product purchased, and it was really important for us to have a system that we could dive into head first without a large learning curve.
- What I've appreciated most about Lessonly are the people and teams within the company who support their clients. It was very evident during our sales evaluation that this was a team that aimed to grow and scale alongside their clients by listening to, and acting upon, feedback. They have proven this time and time again.
- This was not the most robust platform when we initially evaluated, and there are still feature gaps to be filled, but overall, we have been very satisfied with the experience.
- Customization for emailed communication out of the platform (i.e. assigning Lessons) is lacking, but not a huge concern considering that is not the main focus of the system.
December 17, 2019
Lessonly Llamas are fantastic business partners!
Lessonly is being used across our organization for multiple applications. We use Lessonly for onboarding, implementation and system training, as well as department-specific training topics.
- Customer Service
- Ease of Use; modern, efficient user interface
- They are currently working on tracking live events in the system which is a need.
December 15, 2019
Lessonly helps our business do better work!
At Kerauno we currently use Lessonly to distribute electronic training materials to our internal sales teams as well as our sales partners. As the need for training grows in our organization, we will undoubtedly use the system to distribute training across the rest of the organization as well. This tool allows us to distribute training, track performance, and ensure a consistent onboarding experience with our users.
- Tracking user performance - This tool allows you gather very granular data on learner performance, and lets you slice this data in a variety of different ways.
- Content Creation - The Lessonly system comes with a host of content creation tools that allow for quick and easy training development. Regardless of your skill level with instructional design, you will be able to create effective, professional looking training very quickly.
- Support services - The Lessonly team is engaged, knowledgeable, and committed to helping your organization do better work. Not only do they provide quick and effective answers to questions, but they support you consistently throughout the stand-up process.
- There are limits to what you can do with the system. As with all pieces of software, there are limits to what the product can do. For most organizations, the chances of encountering these boundaries are pretty low; however, if you have experienced instructional designers who may want certain types of uncommon types of functionality ( Ex - multiple graders submitting grades on one assignment), you may encounter these edges more often. None of these limits are game-breaking, but they do exist.
- Search tracking - Lessonly does not keep track of learner search attempts that yielded no results. Again, this is a very minor thing, but some competitors do offer it. Essentially, keeping track of this information would allow you to see what information your learners have been searching for and not receiving, which would let you create new content accordingly.
We use Lessonly to educate our external customers and other departments also use Lessonly for internal certifications and onboarding.
- Provides an easy-to-use interface.
- Technical Support is outstanding. Quick response and follow-through on resolutions.
- Reporting needs to be improved and more flexible.
- Would like to see a way to easily segregate lessons between departments.
December 13, 2019
We're Lessonly Llamas for life!
After our Sales department showed initial interest, Lessonly was chosen as the Learning Management System for all of Customer Care. We were looking for a way to standardize our training across our four international offices. We also wanted a way to streamline agent onboarding for smoother hiring as our company is growing quickly. Before Lessonly, our training was Adhoc (lots of sitting and reading) and based significantly on a lot of "tribal" knowledge.
We currently have only used it in our U.S. office with both new hires and existing agents. We've received great feedback from tenured agents who say it's improved their existing knowledge/kept them up to date, and our new hires are scaling quicker than ever. We plan to start implementing it in our offices in France, India, and Germany in early 2020.
Seeing the success of Lessonly with Customer Care, the Sales department has renewed our interest in the product after initially going a different direction.
We currently have only used it in our U.S. office with both new hires and existing agents. We've received great feedback from tenured agents who say it's improved their existing knowledge/kept them up to date, and our new hires are scaling quicker than ever. We plan to start implementing it in our offices in France, India, and Germany in early 2020.
Seeing the success of Lessonly with Customer Care, the Sales department has renewed our interest in the product after initially going a different direction.
- It helps us keep training content concise. The standard font and size help our training Lead, and Managers get a real view of exactly how much our agents have to learn.
- The templates provided helped us get started on the right foot. They were full of great format examples as well as actual tips for our Customer Care team. It made the "mountain" of work more surmountable.
- I would love to have an undo button. A few times, the team has accidentally clicked on the delete button for a section and lost a section of work. We learned our lesson and have typed out text sections elsewhere and then just copy/pasted it into Lessonly.
- A separate image gallery would make organizing easier. For now, it displays the images in the order they were imported.
December 13, 2019
Big fan. What a software platform should be!
We started small by using Lessonly to onboard summer media staff for complicated technical processes. It's expanded from there as other departments have seen the value to include our customer service department and various organization-wide administrative processes. It's made it so simple to help get new employees, or new to their role employees, up to speed on how to do various things using different software packages we use like finding and downloading photos from our photo management system or editing website details in the CMS.
- Simple to use
- Beautiful, clean design
- Lack of integration of other systems is both a strength and a weakness because it allows the Lessonly team to focus just on the LMS experience. Still, it does make it harder to sell because there isn't direct integration into your HRIS or other employee systems. You're hopping employees between them.
- I have no other complaints. The onboarding and prep were fantastic, and it's so easy to use!
December 13, 2019
Lessonly was the perfect fit for our division!
I selected Lessonly to be the LMS for my division, KellyConnect. We use it currently to support one client of 6000 employees. We plan to expand in the future to other clients.
It provides us a tool to create and store learning content, as well as easy reporting.
It provides us a tool to create and store learning content, as well as easy reporting.
- User interface is extremely simple and engaging.
- Listen to feedback and implement changes quickly.
- Gamification (leader boards/points for completion or scores).
- Badges/certification (which is on its way).
We use Lessonly across CS and Sales along with On-Boarding every employee at QGenda. For sales is it a huge component of our weekly and monthly work. We use it to ramp reps, reiterate training, quiz and develop reps. We use it for QGenda specific content or use outside practices to drive behaviors and increase production across the sales org.
- Train
- Ramp
- Ease of use
- content
December 10, 2019
Lessonly - the LMS with unbeatable service
The Lessonly platform is being used across the entire organization. Department wide the platform helps with new-hire onboarding, company history, processes and procedures. Our client services department utilizes the platform to educate new hires on the quarterly executive business review process and the client upsell opportunities. Our marketing team uses Lessonly to help with brand recognition, white paper discussions and as a centralized location to source documents for sales staff. The product team uses Lessonly to help disseminate new features in our platform, communicate a glossary of terms, FAQ and most recently the education of the California Consumer Privacy Act (CCPA).
- Customer Support - The chat feature on the platform provides instant help when you are troubleshooting a problem. Their staff are informative and a pleasure to talk with.
- Implementation of the platform - During our implementation of the platform, the customer service representatives provided step by step instruction and suggestions for best practices across our process. The soft launch of the platform went very well.
- We are currently using the beta mode on publish or unpublished draft on lessons. We are finding bugs in some of the features, but this is why you have "beta clients."
- Some features like roles and preview options for edits on lessons can be difficult to follow. We like the option for sharing ownership in a lesson for editing purposes with users that may not be an admin or manager, but rather a SME.
Lessonly Scorecard Summary
Feature Scorecard Summary
About Lessonly
Lessonly is training software with an ecosystem of partners, strategy and services that are aligned under the mantra of Do Better Work.
The vendor has worked with over 800 companies to help them train their teams. The vendor says they've learned that the highest performing organizations build their training on the same six pillars:
- Assess (Gather Needs & Inputs) Listen to people, data, and the market; identify successes and challenges; and accurately assess your sales team's training needs.
- Plan (Prioritize for Impact) Identify the most essential objectives and outcomes, and intentionally set milestones for creation and delivery.
- Build (Create Quickly & Collaboratively) Work with teammates at the front lines of the business to develop and iterate on bite-sized training/content.
- Learn (Meet Learners Where They Are) Push training content to teammates-- anywhere, anytime-- so they can quickly solve problems in their moment of need.
- Practice (Rehearse, Refine, Repeat) Reinforce skills and information with realistic practice scenarios and receive feedback to fuel improvement.
- Perform (Doing Better Work) Empower the organization to continuously improve, deliver and quantify results.
The results? Faster onboarding, higher NPS score, more closed deals and a superior customer experience.
Categories: Corporate Learning Management
Lessonly Competitors
Lessonly Support Options
| Paid Version | |
|---|---|
| Phone | |
| Live Chat | |
| FAQ/Knowledgebase | |
| Social Media |
Lessonly Technical Details
| Deployment Types: | SaaS |
|---|---|
| Operating Systems: | Unspecified |
| Mobile Application: | No |
| Supported Countries: | North America, South America, Latin America, Western Europe, Central/Eastern Europe, Asia Pacific, Australia |
| Supported Languages: | Filipino, French, Spanish, Portuguese, Italian, German, Swedish, Dutch, Russian, Japanese, Chinese, Arabic, Turkish, Vietnamese |