Name: LexisNexis CounselLink+
Rating: 5 (2 reviews)
Author: LexisNexis

Help Desk

Web and Video Conferencing

Customer Support

AI Development

Beta Testing

Performance Testing

Virtual Reality

Development

Business Intelligence (BI)

Collaboration

Emissions Management

Integrated Workplace Management (IWMS)

Intellectual Property (IP) Management

Online Notary

Enterprise

Accounting

Accounts Receivable

Crypto Tax

Payment Gateway

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

3D Printing

AI Governance

Cloud Storage

Custom Software Development Services

Data Deduplication

Data Science

Database-as-a-Service (DBaaS)

Fraud Detection

Game Engine

Integration Platform as a Service (iPaaS)

Intranet

Migration

Network Performance Monitoring

Open-Source Database

SaaS Management

Service Virtualization

Time Series Databases

Value-Added Resellers (VARs)

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Data Management

Ecommerce Personalization

Email Marketing

Marketing Automation

Mobile Advertising

Press Release Management

Product Intelligence

Social Media Management

Survey & Forms Building

Video Streaming

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Point of Sale

Sales Enablement

Sales Training

Sales

Secure Service Edge (SSE)

Security

Banking

Digital Forensics

Equation Editors

Geographic Information

Hospital Management

Insurance Agency Management

Insurance Claims Management

Intelligent Document Processing

Medical Office EMR & EHR

Physical Therapy

Veterinary

Vertical-Specific

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Users recommend bookmarking the help areas and utilizing customer service for assistance. This suggestion shows that users find value in the support resources provided by CounselLink. By bookmarking the help areas, users can easily access relevant information and troubleshoot any issues they may encounter. Utilizing customer service allows users to seek assistance directly from the vendor, ensuring prompt resolution of any challenges or queries that may arise.

Another recommendation is to ensure the implementation team understands the goals to avoid difficulties later on. This recommendation highlights the importance of clear communication and alignment between the user organization and the implementation team. By ensuring that all parties involved have a comprehensive understanding of the objectives and requirements, potential difficulties during the implementation process can be minimized. This proactive approach can lead to a smoother implementation and better outcomes in utilizing CounselLink.

Additionally, users recommend CounselLink as a potential solution for legal e-billing. This recommendation indicates that users perceive CounselLink as a viable option for streamlining their legal billing processes. The software is considered decent and easy to use, suggesting that it meets users' expectations effectively. This positive feedback positions CounselLink as a promising choice for organizations seeking to optimize their e-billing workflows in the legal domain.

Easy-to-use interface: Reviewers have consistently praised CounselLink's user-friendly UI, with many stating that even first-time users can easily navigate the platform. The availability of tutorials and various options for finding what is needed are also appreciated.

Efficient billing management: Multiple reviewers have noted how CounselLink simplifies client billing processes, making uploading data billing entries straightforward, even if there are many. Users appreciate being able to link client information to matters and quickly access them. Additionally, the program tracks exact spends for each matter, giving a clear understanding of how individual billing affects the firm as a whole.

Secure cloud management: Many reviews highlight how CounselLink provides peace of mind that documents are secure in the cloud while allowing smooth management. This feature makes it easy to store case notes and handle client files efficiently.

Slow website: Several users have expressed frustration with the slow speed of LexisNexis CounselLink. They report that it takes a long time to load pages and complete actions, which can make using the software feel tedious and time-consuming.

Confusing fee structure: Many reviewers have found the fee setup process on CounselLink to be confusing. According to these users, setting different rates for different clients is not intuitive and can be difficult to navigate without clear instructions.

Difficult time & expense entry: A common complaint among users is that entering time and expenses into CounselLink is not user-friendly. Users report that this process requires too many steps and can take up valuable time, making it an inefficient use of their workday.

LexisNexis' CounselLink+ is an enteprise level legal management solution that provides matter management, e-billing and reporting tools to help users manage clients.

SimpleLegal in California offers their flagship application for legal time tracking and billing.

SimpleLegal

LexisNexis CounselLink+

Enterprise Legal Management

LexisNexis

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CounselLink

CounselLink

Overview

What is CounselLink?