LexisNexis Risk Solutions Identity Verification and Authentication

The LexisNexis Risk Solutions Identity Verification and Authentication product is a solution designed to prevent fraud and enhance the customer experience, according to the vendor. It is suitable for corporations and non-profits of all sizes and is widely used in various industries, including financial services, healthcare, insurance, government, and retail.

Key Features

Fraud Analytics: The product offers real-time assessment of identity and device patterns, activities, and behaviors that may indicate fraud risk. According to the vendor, this feature helps organizations detect and block complex fraud, streamline account opening and onboarding processes, and optimize ongoing account servicing.

Identity Verification and Authentication: The product provides fast and reliable confirmation of individual, business, document, and device identities, as claimed by the vendor. It offers real-time identity verification to strengthen the customer experience and combat fraud. It also validates identity documents across multiple transaction channels.

Manual Review and Fraud Investigations: According to the vendor, this feature allows organizations to conduct thorough research of consumer, business, and location identity attributes that may indicate fraud risk. It helps minimize fraud losses and mitigate reputational risk by facilitating comprehensive manual reviews and investigations.

Blend Physical and Digital Identity: The product combines physical and digital identity intelligence to detect fraud anomalies and make connections between different channels, as stated by the vendor. It provides a holistic picture of identity by unifying physical identity events, consumer application activity, confirmed fraud, digital identity intelligence, email network insights, behavioral biometrics, and global consumer recognition.

Risk-Appropriate Friction: The vendor claims that this feature treats customers differently based on their risk profile, providing appropriate levels of friction for each customer interaction. It personalizes the level of authentication based on relevant risk signals and identity intelligence to minimize friction for trusted customers. It also automatically adjusts security processes according to the threat-level posed by the individual and the transaction.

Combine Physical and Digital Identity Intelligence: According to the vendor, this feature combines physical identity verification with digital identity proofing solutions to gain a more comprehensive view of identity, risk, and opportunity. It leverages intelligence related to devices, locations, identities, and past behaviors to accurately distinguish between trusted and fraudulent users. It validates identities on every channel, regardless of whether customers are interacting in person, by phone, online, or through a mobile app.

Flex ID: The product aims to speed up customer onboarding and expand market reach, according to the vendor. It enables quick and efficient verification of customer identities, streamlines the onboarding process, and reduces manual review time. The vendor claims that it can improve the customer experience by reducing friction during the verification process.

Instant Age Verify: According to the vendor, this feature allows real-time verification of customer age to ensure compliance with age restrictions for certain products or services. It streamlines age verification processes for faster customer onboarding and reduces the risk of underage customers accessing restricted content or services.

InstantID® Business: The product offers business verification and authentication of authorized agents, as stated by the vendor. It ensures compliance with regulatory requirements and streamlines the process of onboarding business customers and agents.

InstantID® Q&A: According to the vendor, this feature enables real-time authentication of customer identities using dynamic knowledge-based authentication (KBA) to verify customer information. It reduces the risk of identity theft and account takeover fraud, thereby improving customer trust and confidence in the security of their accounts.