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Lifesize Video Conferencing

Lifesize Video Conferencing

Overview

What is Lifesize Video Conferencing?

Lifesize is a web conferencing platform focused on making video conferencing systems and video conferencing apps work well together, while still being easy-to-use. Their platform incorporates web conferencing software with meeting room devices and wireless screen sharing.

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 11 features
  • Desktop sharing (156)
    8.9
    89%
  • High quality video (159)
    8.9
    89%
  • High quality audio (161)
    8.9
    89%
  • Low bandwidth requirements (151)
    8.8
    88%
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Pricing

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Enterprise

$12.95 per user/month

Cloud
Call for pricing

Plus

$14.95 per user/month

Cloud
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Standard

$16.95 per user/month

Cloud
Call for pricing

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.lifesize.com/en/video…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Web Conferencing vs. Video Conferencing (LifeSize)

YouTube
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Features

Performance & Compatibility of Online Events Software

Features related to the performance, reliability & compatibility of web conferencing and webinar (online events) software.

8.9
Avg 8.0

Screen Sharing

Features related to remote screen sharing capabilities.

8.9
Avg 7.9

Online Meetings / Events

Features related to hosting and attending meetings and events online.

8.8
Avg 8.2

Online Events Collaboration

Features related to collaboration between attendees during web conferences, webinars, and other online events.

9
Avg 8.4

Online Events Security

Features related to the security of meetings and other events held via web conferencing/webinar software.

9
Avg 8.3
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Product Details

What is Lifesize Video Conferencing?

Lifesize Video Conferencing is a web conferencing solution. The vendor’s value proposition is that they combine a best-in-class, cloud-based video conferencing experience, with award-winning, easy-to-use devices that are designed for any conference room so users can connect to anyone, anywhere. Additionally, the vendor says their video conferencing solutions are designed for the demands of today’s modern enterprise, yet fully accessible to businesses of any size.

Some key features include:

  • Interoperable cloud video offering
  • Integrated, plug-and-play H D camera systems and HD phones for every room with automatic software updates
  • Consistent experience across devices
  • Search-based directory with name-based dialing
  • Instant and scheduled meetings
  • Schedule meetings from Google Calendar or Microsoft Outlook
  • One-on-one and group calls
  • One-on-one chat and group chat in a meeting room
  • Share your desktop or a specific application
  • Up to 50 live participants in HD video
  • Unlimited audio-only calls included for users and guests in more than 50 countries
  • Record and share video calls instantly with Lifesize Cloud Amplify
  • Skype for Business support
  • Web-based app support via our Lifesize Cloud Web App
  • Desktop app support
  • Mobile app support

Lifesize Video Conferencing Features

Performance & Compatibility of Online Events Software Features

  • Supported: High quality audio
  • Supported: High quality video
  • Supported: Low bandwidth requirements
  • Supported: Chrome compatible
  • Supported: IE compatible
  • Supported: Available for OS X
  • Supported: Available for Windows

Screen Sharing Features

  • Supported: Desktop sharing
  • Supported: Application sharing

Online Meetings / Events Features

  • Supported: Scheduling
  • Supported: Calendar integration
  • Supported: Meeting initiation
  • Supported: End meetings
  • Supported: Record meetings / events
  • Supported: Dial-in attendance
  • Supported: Online attendance
  • Supported: Mute
  • Supported: Slideshows
  • Supported: International calling
  • Supported: Multiple webcam streams

Online Events Collaboration Features

  • Supported: Live chat
  • Supported: Q&A

Online Events Security Features

  • Supported: Participant roles & permissions
  • Supported: Participant list

Additional Features

  • Supported: Meet anyone over video anytime, anywhere
  • Supported: Record and share instantly
  • Supported: Continue the conversation after the meeting via one-on-one and group chat in a meeting room
  • Supported: Invite guests for free
  • Supported: Pairs with award-winning Lifesize Icon conference room systems
  • Supported: Experience Lifesize Cloud with a free 14-day trial

Lifesize Video Conferencing Screenshots

Screenshot of Lifesize Web App directoryScreenshot of Lifesize Web App screen sharing and five-way callScreenshot of Lifesize Desktop App home screenScreenshot of Lifesize Desktop App group video call with moderator controlsScreenshot of Lifesize Record & Share personal video libraryScreenshot of Lifesize Record & Share personal video library - video feedScreenshot of Lifesize Record & Share personal library - my videosScreenshot of Lifesize Web App Admin ConsoleScreenshot of Lifesize Web App Admin Console advanced settings

Lifesize Video Conferencing Videos

Lifesize Company Overview
Meet the Lifeisze Icon 450 Huddle Room Camera
Lifesize Live Stream Overview
Lifesize Calendar Integration Overview

Lifesize Video Conferencing Integrations

Lifesize Video Conferencing Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Mac
Mobile ApplicationApple iOS, Android
Supported CountriesAmericas, EMEA, APAC
Supported LanguagesEnglish, Spanish, French, Italian, German, Finnish, Swedish, Norwegian, Polish, Japanese

Frequently Asked Questions

Lifesize is a web conferencing platform focused on making video conferencing systems and video conferencing apps work well together, while still being easy-to-use. Their platform incorporates web conferencing software with meeting room devices and wireless screen sharing.

Zoom, Webex Meetings, and BlueJeans Meetings (discontinued) are common alternatives for Lifesize Video Conferencing.

Reviewers rate Live chat and Q&A and Participant roles & permissions highest, with a score of 9.

The most common users of Lifesize Video Conferencing are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(286)

Attribute Ratings

Reviews

(1-3 of 3)
Companies can't remove reviews or game the system. Here's why
Gurchain Khaira | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We have locations all across the world and our Head Priest uses it to consult and listen to individuals in the organizations via the Video conference. We have a 10 user license for the Lifesize Cloud. Initially we were using it also for relaying his Live Sermon for various locations but we found that the quality sent was not good enough. So now we use Livestream to transmit the Live sermon because a two way communication is not required. Also having Lifesize Cloud on the Head Priest's laptop enables him to be anywhere in the world and still have the capability of contacting all other locations.
  • It is great to have a universal directory that everyone has in sync.
  • Good to have the flexibility to use a laptop for Lifesize.
  • Good to be able to test the system using the Virtual Call feature.
  • Previously with Polycom we had the ability to view the Far end via camera to see who was in the room or which location they were already on a call.
  • The Virtual Test call could be improved further because during the recording of your video it should split the screen to show you what it is recording. It should also have the capability of calling you back to make sure that other people can call you.
  • The quality of the video is not too good when more than 3 locations are connected.
It is good for video conference between two locations, but not too good if more that two locations join in.
Performance & Compatibility of Online Events Software (3)
30%
3.0
High quality audio
90%
9.0
High quality video
N/A
N/A
Low bandwidth requirements
N/A
N/A
Screen Sharing (1)
90%
9.0
Desktop sharing
90%
9.0
Online Meetings / Events (4)
22.5%
2.3
Calendar integration
N/A
N/A
Meeting initiation
90%
9.0
Record meetings / events
N/A
N/A
Slideshows
N/A
N/A
Online Events Collaboration (2)
30%
3.0
Live chat
60%
6.0
Q&A
N/A
N/A
Online Events Security (1)
70%
7.0
Participant roles & permissions
70%
7.0
VoIP system collaboration
N/A
N/A
Web and Video Conferencing
N/A
N/A
  • We are a non profit organization. Not in it for ROI
  • Polycom
Better quality
It was implemented very well by Sensus Communications.
We find it easy to use.
We have always been helped out
4
Training by Sensus
  • Conference call
  • Meetings
  • Maybe in Recording. But not at present
Good quality product, good support
  • Having guest users join in for meetings
20
Managers, Various teams, individuals
Yes
Polycom. Replaced because of better quality.
I always like to see the products in action. So a live demo and then a comparison of products would be my deciding factor.
  • Product Features
  • Product Usability
  • Product Reputation
  • Existing Relationship with the Vendor
  • Positive Sales Experience with the Vendor
Sensus was able to guide us in the right direction with a demo of both Polycom and Lifesize
  • Third-party professional services
Sensus helped in the initial setup.
No
Change management was minimal
It was all managed by our tech team
  • Learning how to use
  • Training other users
  • in-person training
Sensus was really helpful in the initial setup and training of our technical Support Team. Sensus gave us training on site so that it would be our own equipment that was set up. Then the in house tech team took over to train other users who would be using the system. When needed the Sensus and Lifesize tech support were really helpful in trouble shooting or guiding us through any difficulty.
Just right at present
Lifesize cloud is great but it would be good if the far side conference room could be viewed before making a call. Polycom had that ability in the Internet Management console.
No - we have not done any customization to the interface
No - we have not done any custom code
Again the ability to view the far end room before the conference call.
No
Because we are getting enough support
Yes, our system in India lost it's registration because of the 30 day time out. The Service Renewal license expired because our provider sent the renewal email to the wrong account. Together with Lifesize help we were able to renew without the extra re-certification cost and Tech. Support helped us to get the system back on line.
  • Having the Lifesize cloud directory
  • Setting up a meeting
  • Sending out calendar invites
  • Split screen for various modes of display.
  • Sharing data from a PC
  • The initial training of other personnel.
Yes
Works great if you use a wired headset. Not too good on speakerphone.
Lifesize has always been a reliable product but they sure need to catch up on a lot of other features that Zoom has implemented for it's meetings. There is more control in a Zoom meeting and Lifesize needs to catch up. I guess teh tough part is that they are more hardware based and Zoom is more software based.
We have rarely encountered an outage with Lifesize. It did occur once and then we just ha to communicate via phone. Now we also have Zoom as a backup system. Currently we are also testing Microsoft Teams to see what is the best fit for us. It would be really nice if Lifesize hardware could be used with other software such as Zoom or Teams.
Lifesize performance as aone to one video conference system is good. But they lack features when it comes to sharing and setting up meetings. Sharing computer sound has been a real problem for us. Because if the mic is muted then the computer sound also gets muted. They should be seperate entities.
Michael Gunderson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We purchased Lifesize primarily to connect with area high schools to offer dual credit courses to high school students. It has allowed us to send classes from our main college campus using a reliable, more intuitive video conferencing system than our previous systems.

Our campus faculty, business institute, and other departments are looking forward to using the system in addition to dual credit teaching.
  • Easy to use
  • Low cost
  • Easy to manage accounts
  • Knowledgeable and reliable sales and customer service at Lifesize
  • Access to Lifesize Community, which connects other Lifesize users/clients, and gives users the ability to request features directly with the support and development teams.
  • Technical support that is second to NONE!
  • More screen layout options
  • Ability to customize screen layouts
  • ability to store ip based systems as favorites.
  • Customizable recording interface--ability to change and arrange PIPs as desired
I would recommend Lifesize to any education institution, and corporate markets. It is well suited for large markets as well as affordable enough to be used by small users and companies to expand their business. The simplicity and versatility of the system allows virtually anyone with a camera enabled device to attend any video conference.
Performance & Compatibility of Online Events Software (4)
70%
7.0
High quality audio
90%
9.0
High quality video
90%
9.0
Low bandwidth requirements
100%
10.0
Mobile support
N/A
N/A
Screen Sharing (2)
50%
5.0
Desktop sharing
100%
10.0
Whiteboards
N/A
N/A
Online Meetings / Events (4)
75%
7.5
Calendar integration
100%
10.0
Meeting initiation
100%
10.0
Integrates with social media
N/A
N/A
Record meetings / events
100%
10.0
Online Events Collaboration (3)
66.66666666666667%
6.7
Live chat
100%
10.0
Audience polling
N/A
N/A
Q&A
100%
10.0
Online Events Security (3)
33.333333333333336%
3.3
User authentication
N/A
N/A
Participant roles & permissions
100%
10.0
Confidential attendee list
N/A
N/A
VoIP system collaboration
N/A
N/A
Web and Video Conferencing
N/A
N/A
  • Students have opportunities to learn without physically coming to our campus.
  • We have saved money bringing in guest lecturers to classes without paying travel expenses.
  • We used this recently for a mandatory orientation meeting with area high school instructors who teach dual credit for our institution.
  • All of the participants, and sites of participants were able to connect eeasily and without issue.
The integration of our Icon 400, paired with a medium sized LG display was simple and straight forward. With our previous conferencing systems, it took an entire day just to set up the system, or it needed to have an integrator involved. In a day, I had the hardware mounted and the Lifesize Icon 400 installed, tested and running!
With the infrequent and sporadic use of our system, we could not justify the extra cost of the Polycom. The ease of use for students calling into a virtual meeting room was easy, intuitive and connected flawlessly. In our institution, our needs vary from semester to semester, and we needed a flexible solution which could be used anywhere and not be hardware and room dependent like our old Polycom unit was.
4
Our college is using Lifesize as the primary delivery of dual credit distance education classes with area high schools. Even our most technophobic instructors are using the software client and the hardware with ease. One of our faculty members is using the Lifesize PC desktop client to have virtual office hours for summer classes. This allows the faculty member, and students, to not have to come in to campus to talk together. Our academic technology department is using the desktop client to do quick recordings for on-line courses. The ease of use and great flexibility makes using this product a joy!
  • Distance Learning - Dual Credit to area High School Students
  • Virtual office hours
  • Training and communicating with outside vendors
  • Simple, fast Lecture Capture
  • Letting area high schools to leverage our cloud account to be able to teach subjects to other high schools when enrollment at those schools doe snot have enough interest in certain classes.
  • When this system grows, I can see us using it as a tool to communicate in person to off-campus employees.
We not only renewed our annual cloud license, we upgraded it. As an institution, we saw a need to further integrate Lifesize into our campus culture. We plan on using our service to bring in guest lecturers, have virtual office hours for on-line students, continuing our distance learning and dual credit teaching, and much more. The more Lifesize is integrated into our organization, the ideas on how to use it keep expanding.
  • Lecture capturing was something we ran into by mistake, but the cloud client on the PC over at academic technology is being used to capture lectures that need to be done quickly and easily.
  • We hadn't planned on using the system for virtual office hours, but this summer, it has been a smashing success.
5
Academic Technology Resources Audio/Visual and IT Services Faculty Administration Anyone who needs to use it!
Yes
Polycom - Unit was standard definition and outdated
I would not change a thing. We found the right solution to our need with Lifesize.
  • Price
  • Product Features
  • Product Reputation
  • Third-party Reviews
Ease of use for the remote user was the single most important thing we considered. We needed to have multiple, non-technical, people at the remote site to log into the system and start it up for each class. We have never had an issue with remote users calling inot our service, never!
  • Implemented in-house
No
Change management was minimal
  • NONE!
  • Online training
  • Self-taught
There was a very knowledgeable person each and every time I trained with them. I believe after 30-45 minutes of admin training, I had all that I needed. End user training is a breeze for our staff. In a matter of 15 minutes, we can train internally. It is that easy to use!
We implement this system with many faculty and staff members throughout each semester. It is very easy for us to train those folks. One of the best things about this product is the ease of use.
Our Lifesize product worked after about 10 minutes of setup. With other video conferencing devices, it used to take me half a day. There are customizations with Lifesize camera codecs, but not a lot is needed. Simple, and easy to use doesn't need much configuring.

We installed our Lifesize unit on a portable cart, so it is flexible to go anywhere on our campus. We also use the system with web-cameras attached to our integrated classroom PCs.

We did develop a sheet of requirements for area high schools with best practices on their end. Those were: Hard wired internet connection, PC specifications form the Lifesize website, and a hard wired connection of the computer to the display device.


No - we have not done any customization to the interface
No - the product does not support adding custom code
We set up a Gmail calendar to work with the scheduling of the device. Calendar integration was flawless and easy to set up. We bought decent quality web cameras that had good video and great microphones to use in rooms where we needed a one-off meeting to another site. Better microphones enabled better audio quality. Don't skimp on the quality when using web-cameras--you get what you pay for!
No
The standard support Lifesize offers to their users is tremendous. We have had very few issues, and most were our fault! Even when it was our issue, the support team was courteous, friendly and patient with us and went above and beyond to help us. Great job Lifesize, your support is stupendous!

Even though I do not have a large presence with Lifesize, I still get amazing support from their customer service, tech support and account managers. I have never had a question go unanswered!

Lately our account has been relatively dormant, and the sales and support team reached out and asked if there was anything they could do on their end to help us use the product more. Knowing that someone is monitoring, and cares, about our account is fantastic!

No
We had an issue with a connection to a third party site. After my support call, they continued to try to connect with the third party system, and eventually found that the firewall at the third party was rejecting our IP address. Once we found that out, the IT folks at the location added our IP and we were able to connect..It was nice not having to stay on the phone for 30-60 minutes while the technicians determined the issue.
  • Making calls is very easy.
  • Dialing other sites is as easy as typing in the code of the other unit
  • Ability to keep a local address book as well as add favorite sites is great
  • NONE!
Yes
We have had students, guest lecturers, higher learning executives, high school teachers and many more call into a virtual meeting room with zero technical support from our staff. That is the best thing. The system is fast to install, easy to navigate and makes the end user experience a breeze. This makes my day!
As stated previously in other sections of this review, our needs vary from meeting to meeting. Each and every time we have needed to connect with people at remote locations, the system just worked.
We have license that is low on users, because we don't need to have everyone who calls us added to our account. We have never needed to scale up our user base, nor ha the hardware, but I know that we can add hardware and users very easily when needed.
I have never had an issue using the product. In fact, when our system goes off line due to something on our end, I receive an alert that the system has went off line.
We have never had a performance issue with this product!
  • N/A
  • N/A
N/A
N/A
N/A
We bought our system and renewals through another third party (our campus integrators). We do not buy from Lifesize directly. That said, the Lifesize sales team did most of the work leading up to the sale. they answered all of our questions, set us up with a demo account, shipped us an evaluation unit. All of those steps ultimately swayed our decision to choose Lifesize.
Vendor has always exceeded my expectations, and is always there for me if I have questions. A truly good company who appreciates and act upon user feedback and ideas. I wish there were more companies like this!
N/A
N/A
Yes
Updates are frequent and included with the subscription. Our codec, mobile and desktop apps automatically update each release. Very easy to update and fast in doing so.
  • N/A
  • N/A
No
No
Score 7 out of 10
Vetted Review
Verified User
Incentivized
The whole organization uses it, every day. We are constantly finding more ways to use it and almost replacing conference calls altogether.
  • Ease of use
  • Simple interface
  • High level of availability
  • More controls for the moderator/lecturer
  • Better user experience for those using browser client
  • Ability for admin to see not just quantity, but who is in a virtual meeting room
Replacement of conference calls - anyone in an organization can be an expert on usage in 5 minutes. It is not appropriate (or needs more refinement) for large meetings and how it handles the view on screen sharing. The path it is taking is becoming more like a GoToMeeting or GoToWebinar. Don't know if that is good or bad. Lifesize's focus is video, for other tools, the focus is the presentation.
Performance & Compatibility of Online Events Software (3)
83.33333333333334%
8.3
High quality audio
70%
7.0
High quality video
90%
9.0
Low bandwidth requirements
90%
9.0
Screen Sharing (1)
30%
3.0
Desktop sharing
30%
3.0
Online Meetings / Events (4)
67.5%
6.8
Calendar integration
40%
4.0
Meeting initiation
90%
9.0
Record meetings / events
90%
9.0
Slideshows
50%
5.0
Online Events Collaboration (2)
N/A
N/A
Live chat
N/A
N/A
Q&A
N/A
N/A
Online Events Security (1)
40%
4.0
Participant roles & permissions
40%
4.0
VoIP system collaboration
N/A
N/A
Web and Video Conferencing
N/A
N/A
Simply the more people use it, the more comfortable they are. Users inherently don't like video, especially seeing themselves on the big screen.
2
Configuration is not too limited, it is just right. It is more powerful than most need but has such a simplistic interface that anyone can use.
Set up the mic pods to be used as conference phones too
No - we have not done any customization to the interface
No - we have not done any custom code
N/A
It has come a long way since introduction. People want it to be web conferencing, not just video conferencing. It is trying to compete with the other players and still adding functionality.
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