Lifesize Video Conferencing

Lifesize Video Conferencing

Top Rated
Score 8.1 out of 10
Top Rated
Lifesize Video Conferencing

Overview

What is Lifesize Video Conferencing?

Lifesize is a web conferencing platform focused on making video conferencing systems and video conferencing apps work well together, while still being easy-to-use. Their platform incorporates web conferencing software with meeting room devices and wireless screen sharing.
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Recent Reviews

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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 11 features
  • Desktop sharing (156)
    8.5
    85%
  • High quality video (159)
    8.3
    83%
  • High quality audio (161)
    8.2
    82%
  • Low bandwidth requirements (151)
    7.7
    77%

Reviewer Pros & Cons

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Video Reviews

Leaving a video review helps other professionals like you evaluate products. Be the first one in your network to record a review of Lifesize Video Conferencing, and make your voice heard!

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Pricing

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Enterprise

$12.95 per user/month

Cloud
Call for pricing

Plus

$14.95 per user/month

Cloud
Call for pricing

Standard

$16.95 per user/month

Cloud
Call for pricing

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.lifesize.com/en/video…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services
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Product Demos

Lifesize Overview | IT Approved Video Conferencing
03:13
Meet the Lifesize Icon 450 Huddle Room Video Conference Camera
01:57
Using the Lifesize Live Stream Feature | Lifesize Training
03:22
Lifesize Calendar Integration Overview
02:31
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Features

Performance & Compatibility of Online Events Software

Features related to the performance, reliability & compatibility of web conferencing and webinar (online events) software.

8.1Avg 8.0

Screen Sharing

Features related to remote screen sharing capabilities.

8.5Avg 8.3

Online Meetings / Events

Features related to hosting and attending meetings and events online.

7.8Avg 8.2

Online Events Collaboration

Features related to collaboration between attendees during web conferences, webinars, and other online events.

8.7Avg 8.4

Online Events Security

Features related to the security of meetings and other events held via web conferencing/webinar software.

9Avg 8.4
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Product Details

What is Lifesize Video Conferencing?

Lifesize Video Conferencing is a web conferencing solution. The vendor’s value proposition is that they combine a best-in-class, cloud-based video conferencing experience, with award-winning, easy-to-use devices that are designed for any conference room so users can connect to anyone, anywhere. Additionally, the vendor says their video conferencing solutions are designed for the demands of today’s modern enterprise, yet fully accessible to businesses of any size.

Some key features include:

  • Interoperable cloud video offering
  • Integrated, plug-and-play H D camera systems and HD phones for every room with automatic software updates
  • Consistent experience across devices
  • Search-based directory with name-based dialing
  • Instant and scheduled meetings
  • Schedule meetings from Google Calendar or Microsoft Outlook
  • One-on-one and group calls
  • One-on-one chat and group chat in a meeting room
  • Share your desktop or a specific application
  • Up to 50 live participants in HD video
  • Unlimited audio-only calls included for users and guests in more than 50 countries
  • Record and share video calls instantly with Lifesize Cloud Amplify
  • Skype for Business support
  • Web-based app support via our Lifesize Cloud Web App
  • Desktop app support
  • Mobile app support

Lifesize Video Conferencing Features

Performance & Compatibility of Online Events Software Features

  • Supported: High quality audio
  • Supported: High quality video
  • Supported: Low bandwidth requirements
  • Supported: Chrome compatible
  • Supported: IE compatible
  • Supported: Available for OS X
  • Supported: Available for Windows

Screen Sharing Features

  • Supported: Desktop sharing
  • Supported: Application sharing

Online Meetings / Events Features

  • Supported: Scheduling
  • Supported: Calendar integration
  • Supported: Meeting initiation
  • Supported: End meetings
  • Supported: Record meetings / events
  • Supported: Dial-in attendance
  • Supported: Online attendance
  • Supported: Mute
  • Supported: Slideshows
  • Supported: International calling
  • Supported: Multiple webcam streams

Online Events Collaboration Features

  • Supported: Live chat
  • Supported: Q&A

Online Events Security Features

  • Supported: Participant roles & permissions
  • Supported: Participant list

Additional Features

  • Supported: Meet anyone over video anytime, anywhere
  • Supported: Record and share instantly
  • Supported: Continue the conversation after the meeting via one-on-one and group chat in a meeting room
  • Supported: Invite guests for free
  • Supported: Pairs with award-winning Lifesize Icon conference room systems
  • Supported: Experience Lifesize Cloud with a free 14-day trial

Lifesize Video Conferencing Screenshots

Screenshot of Lifesize Web App directoryScreenshot of Lifesize Web App screen sharing and five-way callScreenshot of Lifesize Desktop App home screenScreenshot of Lifesize Desktop App group video call with moderator controlsScreenshot of Lifesize Record & Share personal video libraryScreenshot of Lifesize Record & Share personal video library - video feedScreenshot of Lifesize Record & Share personal library - my videosScreenshot of Lifesize Web App Admin ConsoleScreenshot of Lifesize Web App Admin Console advanced settings

Lifesize Video Conferencing Videos

Lifesize Company Overview
Meet the Lifeisze Icon 450 Huddle Room Camera
Lifesize Live Stream Overview
Lifesize Calendar Integration Overview

Lifesize Video Conferencing Integrations

Lifesize Video Conferencing Competitors

Lifesize Video Conferencing Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Mac
Mobile ApplicationApple iOS, Android
Supported CountriesAmericas, EMEA, APAC
Supported LanguagesEnglish, Spanish, French, Italian, German, Finnish, Swedish, Norwegian, Polish, Japanese

Frequently Asked Questions

Lifesize is a web conferencing platform focused on making video conferencing systems and video conferencing apps work well together, while still being easy-to-use. Their platform incorporates web conferencing software with meeting room devices and wireless screen sharing.

Zoom, Webex Meetings, and BlueJeans Meetings are common alternatives for Lifesize Video Conferencing.

Reviewers rate Participant roles & permissions highest, with a score of 9.

The most common users of Lifesize Video Conferencing are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews

(1-5 of 5)
Companies can't remove reviews or game the system. Here's why
Michael Gunderson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We purchased Lifesize primarily to connect with area high schools to offer dual credit courses to high school students. It has allowed us to send classes from our main college campus using a reliable, more intuitive video conferencing system than our previous systems.

Our campus faculty, business institute, and other departments are looking forward to using the system in addition to dual credit teaching.
  • Easy to use
  • Low cost
  • Easy to manage accounts
  • Knowledgeable and reliable sales and customer service at Lifesize
  • Access to Lifesize Community, which connects other Lifesize users/clients, and gives users the ability to request features directly with the support and development teams.
  • Technical support that is second to NONE!
  • More screen layout options
  • Ability to customize screen layouts
  • ability to store ip based systems as favorites.
  • Customizable recording interface--ability to change and arrange PIPs as desired
I would recommend Lifesize to any education institution, and corporate markets. It is well suited for large markets as well as affordable enough to be used by small users and companies to expand their business. The simplicity and versatility of the system allows virtually anyone with a camera enabled device to attend any video conference.
Performance & Compatibility of Online Events Software (4)
70%
7.0
High quality audio
90%
9.0
High quality video
90%
9.0
Low bandwidth requirements
100%
10.0
Mobile support
N/A
N/A
Screen Sharing (2)
50%
5.0
Desktop sharing
100%
10.0
Whiteboards
N/A
N/A
Online Meetings / Events (4)
75%
7.5
Calendar integration
100%
10.0
Meeting initiation
100%
10.0
Integrates with social media
N/A
N/A
Record meetings / events
100%
10.0
Online Events Collaboration (3)
66.66666666666667%
6.7
Live chat
100%
10.0
Audience polling
N/A
N/A
Q&A
100%
10.0
Online Events Security (3)
33.333333333333336%
3.3
User authentication
N/A
N/A
Participant roles & permissions
100%
10.0
Confidential attendee list
N/A
N/A
  • Students have opportunities to learn without physically coming to our campus.
  • We have saved money bringing in guest lecturers to classes without paying travel expenses.
  • We used this recently for a mandatory orientation meeting with area high school instructors who teach dual credit for our institution.
  • All of the participants, and sites of participants were able to connect eeasily and without issue.
The integration of our Icon 400, paired with a medium sized LG display was simple and straight forward. With our previous conferencing systems, it took an entire day just to set up the system, or it needed to have an integrator involved. In a day, I had the hardware mounted and the Lifesize Icon 400 installed, tested and running!
With the infrequent and sporadic use of our system, we could not justify the extra cost of the Polycom. The ease of use for students calling into a virtual meeting room was easy, intuitive and connected flawlessly. In our institution, our needs vary from semester to semester, and we needed a flexible solution which could be used anywhere and not be hardware and room dependent like our old Polycom unit was.
4
Our college is using Lifesize as the primary delivery of dual credit distance education classes with area high schools. Even our most technophobic instructors are using the software client and the hardware with ease. One of our faculty members is using the Lifesize PC desktop client to have virtual office hours for summer classes. This allows the faculty member, and students, to not have to come in to campus to talk together. Our academic technology department is using the desktop client to do quick recordings for on-line courses. The ease of use and great flexibility makes using this product a joy!
  • Distance Learning - Dual Credit to area High School Students
  • Virtual office hours
  • Training and communicating with outside vendors
  • Simple, fast Lecture Capture
  • Letting area high schools to leverage our cloud account to be able to teach subjects to other high schools when enrollment at those schools doe snot have enough interest in certain classes.
  • When this system grows, I can see us using it as a tool to communicate in person to off-campus employees.
We not only renewed our annual cloud license, we upgraded it. As an institution, we saw a need to further integrate Lifesize into our campus culture. We plan on using our service to bring in guest lecturers, have virtual office hours for on-line students, continuing our distance learning and dual credit teaching, and much more. The more Lifesize is integrated into our organization, the ideas on how to use it keep expanding.
  • Lecture capturing was something we ran into by mistake, but the cloud client on the PC over at academic technology is being used to capture lectures that need to be done quickly and easily.
  • We hadn't planned on using the system for virtual office hours, but this summer, it has been a smashing success.
5
Academic Technology Resources Audio/Visual and IT Services Faculty Administration Anyone who needs to use it!
Yes
Polycom - Unit was standard definition and outdated
I would not change a thing. We found the right solution to our need with Lifesize.
  • Price
  • Product Features
  • Product Reputation
  • Third-party Reviews
Ease of use for the remote user was the single most important thing we considered. We needed to have multiple, non-technical, people at the remote site to log into the system and start it up for each class. We have never had an issue with remote users calling inot our service, never!
  • Implemented in-house
No
Change management was minimal
  • NONE!
  • Online training
  • Self-taught
There was a very knowledgeable person each and every time I trained with them. I believe after 30-45 minutes of admin training, I had all that I needed. End user training is a breeze for our staff. In a matter of 15 minutes, we can train internally. It is that easy to use!
We implement this system with many faculty and staff members throughout each semester. It is very easy for us to train those folks. One of the best things about this product is the ease of use.
Our Lifesize product worked after about 10 minutes of setup. With other video conferencing devices, it used to take me half a day. There are customizations with Lifesize camera codecs, but not a lot is needed. Simple, and easy to use doesn't need much configuring.

We installed our Lifesize unit on a portable cart, so it is flexible to go anywhere on our campus. We also use the system with web-cameras attached to our integrated classroom PCs.

We did develop a sheet of requirements for area high schools with best practices on their end. Those were: Hard wired internet connection, PC specifications form the Lifesize website, and a hard wired connection of the computer to the display device.


No - we have not done any customization to the interface
No - the product does not support adding custom code
We set up a Gmail calendar to work with the scheduling of the device. Calendar integration was flawless and easy to set up. We bought decent quality web cameras that had good video and great microphones to use in rooms where we needed a one-off meeting to another site. Better microphones enabled better audio quality. Don't skimp on the quality when using web-cameras--you get what you pay for!
No
The standard support Lifesize offers to their users is tremendous. We have had very few issues, and most were our fault! Even when it was our issue, the support team was courteous, friendly and patient with us and went above and beyond to help us. Great job Lifesize, your support is stupendous!

Even though I do not have a large presence with Lifesize, I still get amazing support from their customer service, tech support and account managers. I have never had a question go unanswered!

Lately our account has been relatively dormant, and the sales and support team reached out and asked if there was anything they could do on their end to help us use the product more. Knowing that someone is monitoring, and cares, about our account is fantastic!

No
We had an issue with a connection to a third party site. After my support call, they continued to try to connect with the third party system, and eventually found that the firewall at the third party was rejecting our IP address. Once we found that out, the IT folks at the location added our IP and we were able to connect..It was nice not having to stay on the phone for 30-60 minutes while the technicians determined the issue.
  • Making calls is very easy.
  • Dialing other sites is as easy as typing in the code of the other unit
  • Ability to keep a local address book as well as add favorite sites is great
  • NONE!
Yes
We have had students, guest lecturers, higher learning executives, high school teachers and many more call into a virtual meeting room with zero technical support from our staff. That is the best thing. The system is fast to install, easy to navigate and makes the end user experience a breeze. This makes my day!
As stated previously in other sections of this review, our needs vary from meeting to meeting. Each and every time we have needed to connect with people at remote locations, the system just worked.
We have license that is low on users, because we don't need to have everyone who calls us added to our account. We have never needed to scale up our user base, nor ha the hardware, but I know that we can add hardware and users very easily when needed.
I have never had an issue using the product. In fact, when our system goes off line due to something on our end, I receive an alert that the system has went off line.
We have never had a performance issue with this product!
  • N/A
  • N/A
N/A
N/A
N/A
We bought our system and renewals through another third party (our campus integrators). We do not buy from Lifesize directly. That said, the Lifesize sales team did most of the work leading up to the sale. they answered all of our questions, set us up with a demo account, shipped us an evaluation unit. All of those steps ultimately swayed our decision to choose Lifesize.
Vendor has always exceeded my expectations, and is always there for me if I have questions. A truly good company who appreciates and act upon user feedback and ideas. I wish there were more companies like this!
N/A
N/A
Yes
Updates are frequent and included with the subscription. Our codec, mobile and desktop apps automatically update each release. Very easy to update and fast in doing so.
  • N/A
  • N/A
No
No
January 08, 2018

Lifesize solutions

Massimo Granzo | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
It's used by our organization. We have improved the quality of video conferencing and consequently have improved collaboration. It's simple and accessible from everywhere, without a loss of quality. Unlike other systems tested previously in our society, we encountered no sudden blackout or loss of audio. The device adapts itself to the speed of the available bandwidth. Great!
  • Constant quality audio.
  • Adaptive bandwith quality.
  • Share presentations.
  • Easy administration of meetings and users.
  • Touch screen on Lifesize device sometimes is slow.
  • Picture in Picture (PIP) could be improved during presentations.
  • Information about meeting rooms is wrong.
  • When I want to invite other colleagues I have to write the address again.
There are no scenarios where Lifesize Video Conferencing is less appropriate. It is the ideal tool for small businesses and the costs are not as high for subscriptions. I like the integration with Google Chrome. It is also useful to those who do not have a professional apparatus. All you need is a webcam and a microphone to connect via the Lifesize app (iOs/Android).
Performance & Compatibility of Online Events Software (3)
90%
9.0
High quality audio
100%
10.0
High quality video
90%
9.0
Low bandwidth requirements
80%
8.0
Screen Sharing (1)
80%
8.0
Desktop sharing
80%
8.0
Online Meetings / Events (4)
80%
8.0
Calendar integration
80%
8.0
Meeting initiation
80%
8.0
Record meetings / events
80%
8.0
Slideshows
80%
8.0
Online Events Collaboration (2)
45%
4.5
Live chat
90%
9.0
Q&A
N/A
N/A
Online Events Security (1)
90%
9.0
Participant roles & permissions
90%
9.0
I’ve worked a lot this year in search of a real solution for video conferences. We tried Aethra Vega systems and after that Adobe Connect Meetings with mixed results. Today we use Google Hangouts a lot for meetings inside our organization and Adobe Connect as an e-learning platform. With Lifesize we made a step forward in quality and professionalism.
5
We have created guides for meeting rooms equipped with Lifesize systems and delivered to our in-house helpdesk.
Internal Helpdesk supports end users in their use.

  • Easy meetings with participants from outside our company
  • Lifeszie used to meet candidates for jobs within our company
  • Lifesize helped us reduce staff travel costs
  • We have high expectations from live streaming with Lifesize. Actually the tests have not been positive.
We are equipping other meeting rooms with lifesize.
It is now a consolidated system
  • Only positive, saving on the cost of trips abroad.
40
Human resources , information Technology, Category
No
It will be the same.
Quality video, network adaptation during videoconference, audio.
Meeting with Lifesize Supplier.
We select Lifesize because it is a better solution for our HQ.
  • Product Features
  • Product Usability
  • Product Reputation
just right for this type of product
Because it's a great device for videoconference.






















  • Start a videoconference
  • Create a Meeting Room
  • Send the invitation from the system
Yes, but I don't use it
It works pretty well. Also in 3g videoconference is stable
It's simple to use reliable and secure.
I can't give a estimate of 10 because it's not simple to share a presentation to the other participants using external device connect to the system.



It need to better the information taken from panel admin.
Yes
We are checking with some users the new version of the Lifesize app.
At the moment, no problems have been found.

  • No changes in audio and video quality were found while using the system.
  • Always positive results.
  • The same benefits we have had since we started using Lifesize
  • We would like to improve the Streaming Meeting use
No
Score 10 out of 10
Vetted Review
Verified User
Our whole organization uses it. It is probably the best video conferencing tool out there. It allows our company to have meetings with people at other locations without any hassle. Our HR department loves to use it for interviews and recording them. Would definitely recommend this tool to any company that needs to host webinars and meetings.
  • Very easy to use, install & configure
  • Exceptional audio & video quality
  • Screen sharing works perfectly
  • Poor plugin support
  • Too many updates
  • GUI needs a bit of improvement
Choosing Lifesize has been one of the best decisions my company has made. The price and quality of this tool are phenomenal. This software is amazing for hosting webinars and meetings. The recording features and screen sharing options make this tool essential for training and interviews. If your company currently uses something else, do yourself a favor and have them change to Lifesize. You won't regret it!
Performance & Compatibility of Online Events Software (3)
83.33333333333334%
8.3
High quality audio
90%
9.0
High quality video
90%
9.0
Low bandwidth requirements
70%
7.0
Screen Sharing (1)
90%
9.0
Desktop sharing
90%
9.0
Online Meetings / Events (4)
85%
8.5
Calendar integration
80%
8.0
Meeting initiation
80%
8.0
Record meetings / events
90%
9.0
Slideshows
90%
9.0
Online Events Collaboration (2)
N/A
N/A
Live chat
N/A
N/A
Q&A
N/A
N/A
Online Events Security (1)
N/A
N/A
Participant roles & permissions
N/A
N/A
Lifesize is fairly simple to implement. I didn't have any problems configuring it. I watched a couple videos online and read the official documentation. Anyone with an IT background shouldn't have any problems installing and configuring it. If you have problems just call their support line for help, but trust me you won't have to.
Because the software is great and in its own league. Lifesize doesn't have any competition as far as i'm concerned, that's why I keep recommending it to all my IT colleagues. I've been using it for many years now, and I'm still very satisfied. If your company doesn't have a video conferencing solution, do yourself a favor and choose lifesize!
I gave this rating because Lifesize's website offers multiple quality videos that shows you exactly how the software works. The videos are divided into different categories which makes searching for a video fairly simple! If for some reason you have a question not answered in one of the how-tos you can always contact support. Excellent product, excellent service!
I think Lifesize has just the right amount of options. Very easy to use and configure, I wouldn't add anything to this product, our company has been satisfied since the beginning. If your organisation is currently using another solution consider changing for Lifesize. It doesn't take an experienced IT person to figure out how the different options function.
I gave it a 9 simply because it is very flexible, has a lot of wonderful features and is very easy to use! There is no competition, it clearly is the best conference software on the market right now. Do your company a favor, and replace your current conference solution with this one!
I really can't say anything negative about this product, it works like a charm. I gave it a 9 because it is flawless. Best solution out there.
Kerry Todd Key | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We use Lifesize for video conferencing on a global scale. We find the sharing of a document or presentation works very well. Also inviting ones inside and outside the organization is very easy. We also appreciate the audio joining feature for those on the road but who still have phone service available. We use this feature as well when ones are without sufficient internet.
  • Clear uninterrupted video conferencing.
  • Chat and presentation sharing.
  • An easy to use interface.
  • Managing the users, an admin cannot edit one's name if the name is missing.
  • Setting or defaulting to a structure for the directory, Fname or LName right now it is anything goes, and the directory is live so one can put in a nick name that could be vulgar.
  • Updates, it would be nice to push these without interaction.
  • Allowing an install setup for Lifesize cloud to be on at startup and logged in.
It's best suited for groups of less than 12. It needs a company wide feature where others can be muted with ease, like on a conference call bridge for an all hands meeting.
Performance & Compatibility of Online Events Software (3)
70%
7.0
High quality audio
80%
8.0
High quality video
90%
9.0
Low bandwidth requirements
40%
4.0
Screen Sharing (1)
80%
8.0
Desktop sharing
80%
8.0
Online Meetings / Events (3)
86.66666666666666%
8.7
Calendar integration
80%
8.0
Meeting initiation
90%
9.0
Record meetings / events
90%
9.0
Online Events Collaboration (1)
80%
8.0
Live chat
80%
8.0
Online Events Security (1)
80%
8.0
Participant roles & permissions
80%
8.0
  • With a mobile camera, we can show items and things for remote support.
360
Sales, IT and Marketing
  • Product Features
  • Product Usability
As a company we have a very large investment in this product, we expect it to deliver, so far we have had success.
Online training with Lifesize Video Conferencing works very well, collaboration with a live camera on the same screen helps both the student and teacher. The interchange and collaboration is a great tool for training, I would recommend this to colleagues in the industry.
The configuration is not too complicated, the complexity of it is that any updates require the user to be a local Administrator, which is very intrusive to the end user.
  • Video conferencing
  • Collaborating
  • Chat
  • Muting ambient noise/users
  • Making the presenter active or the video larger
  • Managing the list of group attendees
Yes
I seldom use it but support it.
I have attended and hosted many calls with little to no issues with the exception of when ones that are on slow or public WiFi.
I like lifesize as a video conferencing solution. I know there are other options for video conferencing, however, Lifesize is the best solution for enterprise-wide video conferencing that I have seen. in the organization that I use Lifesize in, we have had a need for support and Lifesize has good support as well. Lifesize continues to get better at what they do.
Dan Turner | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We have 26 remote offices and almost 3000 employees. Training and communication have always been a hot button response when we conduct our internal employee surveys. In the past we looked into video conferencing but it was very cost prohibitive. But with recent changes in several state laws that we conduct business in, there was a renewed sense of addressing our training needs. We went to the market and explored several solutions, ending up with LifeSize. We now conduct all new employee training using centralized trainers. We also use this platform for company-wide updates, one on one training, and a variety of other ways.
  • Easy to use
  • Fast
  • Economical
  • Cameras could have built in mic arrays
  • Registering the cameras should be easier and require no help from the remote side
Lifesize is well suited for any multi-location business needing to improve communication.
Performance & Compatibility of Online Events Software (3)
100%
10.0
High quality audio
100%
10.0
High quality video
100%
10.0
Low bandwidth requirements
100%
10.0
Screen Sharing (1)
100%
10.0
Desktop sharing
100%
10.0
Online Meetings / Events (4)
90%
9.0
Calendar integration
80%
8.0
Meeting initiation
100%
10.0
Record meetings / events
80%
8.0
Slideshows
100%
10.0
Online Events Collaboration (2)
80%
8.0
Live chat
80%
8.0
Q&A
80%
8.0
Online Events Security (1)
80%
8.0
Participant roles & permissions
80%
8.0
Solid platform, easy to use, bit pricey.
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