Lifesize Video Conferencing

Lifesize Video Conferencing

Top Rated
About TrustRadius ScoringScore 8.1 out of 100
Top Rated
Lifesize Video Conferencing

Overview

Recent Reviews

Lifesize is a great tool!

9
May 27, 2021
Lifesize improves communication no matter which location you are in. When considering the video quality I think it has an advantage over …

Solid Video Conferencing... On a Budget!

6
May 25, 2021
Lifesize Video Conferencing is being used by our entire organization to conduct meetings among management as well as Virtual Office Visits …
Verified User
Administrator in Customer Service
Health, Wellness and Fitness Company, 1001-5000 employees
Read full review

Lifesize for change!

10
April 23, 2021

Lifesize [Video Conferencing] is very useful from daily meetings to the yearly webinar.

  • Lifesize [Video Conferencing] full set up is …

Lifesize to connect Worldwide

10
April 20, 2021
We have locations all across the world and our Head Priest uses it to consult and listen to individuals in the organizations via the Video …

Reviewer Sentiment

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Awards

TrustRadius Award Top Rated 2022
TrustRadius Award Top Rated 2020
TrustRadius Award Top Rated 2019

Popular Features

View all 11 features

Desktop sharing (158)

8.3
83%

High quality video (161)

8.3
83%

High quality audio (163)

8.1
81%

Low bandwidth requirements (153)

7.4
74%

Reviewer Pros & Cons

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Video Reviews

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Pricing

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Enterprise

$12.95 per user/month

Cloud
Call for pricing

Plus

$14.95 per user/month

Cloud
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Standard

$16.95 per user/month

Cloud
Call for pricing

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.lifesize.com/en/video…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

Performance & Compatibility of Online Events Software

7.9
79%

Screen Sharing

8.3
83%

Online Meetings / Events

7.5
75%

Online Events Collaboration

8.4
84%

Online Events Security

8.8
88%

Product Details

What is Lifesize Video Conferencing?

Lifesize Video Conferencing is a web conferencing solution. The vendor’s value proposition is that they combine a best-in-class, cloud-based video conferencing experience, with award-winning, easy-to-use devices that are designed for any conference room so users can connect to anyone, anywhere. Additionally, the vendor says their video conferencing solutions are designed for the demands of today’s modern enterprise, yet fully accessible to businesses of any size.

Some key features include:

  • Interoperable cloud video offering
  • Integrated, plug-and-play H D camera systems and HD phones for every room with automatic software updates
  • Consistent experience across devices
  • Search-based directory with name-based dialing
  • Instant and scheduled meetings
  • Schedule meetings from Google Calendar or Microsoft Outlook
  • One-on-one and group calls
  • One-on-one chat and group chat in a meeting room
  • Share your desktop or a specific application
  • Up to 50 live participants in HD video
  • Unlimited audio-only calls included for users and guests in more than 50 countries
  • Record and share video calls instantly with Lifesize Cloud Amplify
  • Skype for Business support
  • Web-based app support via our Lifesize Cloud Web App
  • Desktop app support
  • Mobile app support

Lifesize Video Conferencing Features

Performance & Compatibility of Online Events Software Features

  • Supported: High quality audio
  • Supported: High quality video
  • Supported: Low bandwidth requirements
  • Supported: Chrome compatible
  • Supported: IE compatible
  • Supported: Available for OS X
  • Supported: Available for Windows

Screen Sharing Features

  • Supported: Desktop sharing
  • Supported: Application sharing

Online Meetings / Events Features

  • Supported: Scheduling
  • Supported: Calendar integration
  • Supported: Meeting initiation
  • Supported: End meetings
  • Supported: Record meetings / events
  • Supported: Dial-in attendance
  • Supported: Online attendance
  • Supported: Mute
  • Supported: Slideshows
  • Supported: International calling
  • Supported: Multiple webcam streams

Online Events Collaboration Features

  • Supported: Live chat
  • Supported: Q&A

Online Events Security Features

  • Supported: Participant roles & permissions
  • Supported: Participant list

Additional Features

  • Supported: Meet anyone over video anytime, anywhere
  • Supported: Record and share instantly
  • Supported: Continue the conversation after the meeting via one-on-one and group chat in a meeting room
  • Supported: Invite guests for free
  • Supported: Pairs with award-winning Lifesize Icon conference room systems
  • Supported: Experience Lifesize Cloud with a free 14-day trial

Lifesize Video Conferencing Screenshots

Lifesize Web App directoryLifesize Web App screen sharing and five-way callLifesize Desktop App home screenLifesize Desktop App group video call with moderator controlsLifesize Record & Share personal video libraryLifesize Record & Share personal video library - video feedLifesize Record & Share personal library - my videosLifesize Web App Admin ConsoleLifesize Web App Admin Console advanced settings

Lifesize Video Conferencing Videos

Lifesize Company Overview
Meet the Lifeisze Icon 450 Huddle Room Camera
Lifesize Chat Integration for Slack and HipChat
Lifesize Admin Console Overview
Lifesize and Skype for Business Integration
Lifesize Live Stream Overview
Lifesize Calendar Integration Overview

Lifesize Video Conferencing Integrations

Lifesize Video Conferencing Competitors

Lifesize Video Conferencing Technical Details

Deployment TypesOn-premise, SaaS
Operating SystemsWindows, Mac
Mobile ApplicationApple iOS, Android
Supported CountriesAmericas, EMEA, APAC
Supported LanguagesEnglish, Spanish, French, Italian, German, Finnish, Swedish, Norwegian, Polish, Japanese

Comparisons

View all alternatives

Frequently Asked Questions

What is Lifesize Video Conferencing?

Lifesize is a web conferencing platform focused on making video conferencing systems and video conferencing apps work well together, while still being easy-to-use. Their platform incorporates web conferencing software with meeting room devices and wireless screen sharing.

What is Lifesize Video Conferencing's best feature?

Reviewers rate Participant roles & permissions highest, with a score of 8.8.

Who uses Lifesize Video Conferencing?

The most common users of Lifesize Video Conferencing are from Mid-sized Companies (51-1,000 employees) and the Computer Software industry.

Reviews and Ratings

 (290)

Ratings

Likelihood to Renew (25)

10.0
100%

Usability (40)

8.5
85%

Availability (15)

8.2
82%

Performance (31)

8.2
82%

Support Rating (93)

7.4
74%

In-Person Training (2)

7.3
73%

Online Training (5)

9.1
91%

Implementation Rating (411)

8.0
80%

Contract Terms and Pricing Model (1)

8.0
80%

Product Scalability (19)

8.2
82%

Professional Services (1)

8.0
80%

Reviews

(1-25 of 52)
Popular Filters
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March 05, 2022

video conferencing software with a huge space to provide immediate and high-level collaboration.

Sara Estevez | TrustRadius Reviewer
Sara Estevez
Human Resources Positions
TJX Canada – Winners, Marshalls, HomeSense (Retail, 10,001+ employees)
Score 8 out of 10
Vetted Review
Verified User
Review Source

Support Rating

8
I give it this rating because Lifesize Video Conferencing is a solution for every meeting space. It's a tool that offers great collaboration options by hosting online video conferences, screen sharing with HD video and audio. Immediate wireless connection and maximum coverage, and provides scalable and flexible features that adapt to our needs.
June 01, 2021

A cheaper alternative, not sure if it's worth the headaches though

Curt Sminkey | TrustRadius Reviewer
Curt Sminkey
Network Engineer
Southco (Mechanical Or Industrial Engineering, 201-500 employees)
Score 3 out of 10
Vetted Review
Verified User
Review Source

Support Rating

1
I, personally, did not have much luck with Lifesize support. Each time i had to reach out to them it was a lengthy and frustrating process. I think each time the issue eventually got resolved but just the process to get there was pretty crazy.
June 01, 2021

Lifesize Video Conferencing-a delight for online mode of meetings

Verified User
Manager in Marketing
Mechanical Or Industrial Engineering Company, 10,001+ employees
Score 9 out of 10
Vetted Review
Verified User
Review Source

Support Rating

8
I have not faced any major issues in conducting or attending meetings through Lifesize Video Conferencing. While there could be some abrupt disconnections sometimes, we can join back within no time. All the features are easy to understand and use and the user-friendly interface is a delight to operate. Ever since the need for conducting meetings through online mode has increased, Lifesize Video Conferencing has been a great enabler.
May 25, 2021

Solid Video Conferencing... On a Budget!

Verified User
Administrator in Customer Service
Health, Wellness and Fitness Company, 1001-5000 employees
Score 6 out of 10
Vetted Review
Verified User
Review Source

Support Rating

7
Support has been decent throughout our use of Lifesize Video Conferencing. There were times we needed to make changes, customizations and additions to the application which took a little longer than expected. Overall the support team for Lifesize was very responsive to our requests. When we experienced issues with the application they were resolved to our expectations.
May 25, 2021

The best video conference you will ever use!

Verified User
Manager in Sales
Executive Office Company, 201-500 employees
Score 10 out of 10
Vetted Review
Verified User
Review Source

Support Rating

10
We always have received fast support from the Lifesize Video Conferencing team. When we have any problem or [inconvenience] they give high-quality, top service. Their support team gives you a personalized response for any doubt you have at any time of the day. They have a TOP QUALITY service team.
April 30, 2021

LifeSize easy conferencing

Dave King | TrustRadius Reviewer
Dave King
Director of IT
Preis PLC (Law Practice, 51-200 employees)
Score 7 out of 10
Vetted Review
Verified User
Review Source

Support Rating

10
As I mentioned we have used the Lifesize support team very infrequently, but when we need them, they are very responsive to our questions and concerns. They provide the right documentation, education and support we would expect form this type of vendor. They are always available to help up through a problem
April 28, 2021

Excellent video conference solution with great Pan/Tilt/Zoom features

Verified User
Analyst in Information Technology
Information Technology and Services Company, 1001-5000 employees
Score 8 out of 10
Vetted Review
Verified User
Review Source

Support Rating

9
We have very rarely needed to utilize the support team for Lifesize but when we did, they always were able to assist us in resolving our issues. They were professional and were eager to address our concerns/issues. Despite the limited experience with their support options, I certainly have no complaints.
April 23, 2021

Lifesize for change!

RC
Radhika Chavan
Business Development Executive
ZM (Information Technology & Services, 51-200 employees)
Score 10 out of 10
Vetted Review
Verified User
Review Source

Support Rating

10
Lifesize's support team will help us immediately after locking the complaint. They are very supportive & cooperative. Lifesize is the only Video Conferencing brand that replaces the faulty unit with a brand new unit. this is the most important feature & factor which have to consider while buying the Video Conferencing Solution. Lifesize is trustworthy.
April 07, 2021

Lifesize emerging as a key player in Video conferencing

Verified User
Engineer in Engineering
Telecommunications Company, 51-200 employees
Score 9 out of 10
Vetted Review
Verified User
Review Source

Support Rating

10
Lifesize Video Conferencing has one of the best support [teams]. LifesizeVideo Conferencing [has] a very good response rate & resolution of the issue with follow ups & testing, [and it's] easy to communicate with the support team & get guidance if we are stuck somewhere so overall support is very good.
September 13, 2019

Lifesize Icon and Lifesize Cloud Rocks!

Michael Gunderson | TrustRadius Reviewer
Michael Gunderson
Audio/Video Specialist
Highland Community College (Higher Education, 201-500 employees)
Score 9 out of 10
Vetted Review
Verified User
Review Source

Support Rating

10

Even though I do not have a large presence with Lifesize, I still get amazing support from their customer service, tech support and account managers. I have never had a question go unanswered!

Lately our account has been relatively dormant, and the sales and support team reached out and asked if there was anything they could do on their end to help us use the product more. Knowing that someone is monitoring, and cares, about our account is fantastic!

January 16, 2018

Lifesize - Simple to use for the smaller office

Verified User
Technician in Information Technology
Real Estate Company, 51-200 employees
Score 6 out of 10
Vetted Review
Verified User
Review Source

Support Rating

5
The pre sales support is great. After the pre sales process it was hard to get decent support. Since the product was new there was a lack of knowledge by vendors and even their own support staff. I feel that this is an area where they really need to step it up.
January 13, 2018

Enjoy your videoconferences with Lifesize

Louis Chavanne | TrustRadius Reviewer
Louis Chavanne
Chargé de mission auprès du Directeur Général des Systèmes d'Information
Edenred (Financial Services, 5001-10,000 employees)
Score 8 out of 10
Vetted Review
Verified User
Review Source

Support Rating

6
Support for Lifesize is firstly provided by our reseller (Cap-Visio). They are not as reactive as we expect. We had some serious issues in 2017, and we had to escalate directly to Lifesize, which means we had 2 different groups of people to talk to. In the end, the main problem we faced was partially solved, and we had a lot of tests to do to make sure it was working. By the way, we appreciated direct support from Lifesize with available and knowledgeable people.
January 09, 2018

Great real time conference

Verified User
Analyst in Information Technology
Financial Services Company, 51-200 employees
Score 8 out of 10
Vetted Review
Verified User
Review Source

Support Rating

7
We had some initial concerns re the support. Some requests took very long to solve and others we had to keep pushing for answers. This has been mostly resolved since we reached out about this