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Lifesize Video Conferencing

Lifesize Video Conferencing

Overview

What is Lifesize Video Conferencing?

Lifesize is a web conferencing platform focused on making video conferencing systems and video conferencing apps work well together, while still being easy-to-use. Their platform incorporates web conferencing software with meeting room devices and wireless screen sharing.

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 11 features
  • Desktop sharing (156)
    8.9
    89%
  • High quality video (159)
    8.9
    89%
  • High quality audio (161)
    8.9
    89%
  • Low bandwidth requirements (151)
    8.8
    88%
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Pricing

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Enterprise

$12.95 per user/month

Cloud
Call for pricing

Plus

$14.95 per user/month

Cloud
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Standard

$16.95 per user/month

Cloud
Call for pricing

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.lifesize.com/en/video…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Web Conferencing vs. Video Conferencing (LifeSize)

YouTube
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Features

Performance & Compatibility of Online Events Software

Features related to the performance, reliability & compatibility of web conferencing and webinar (online events) software.

8.9
Avg 8.0

Screen Sharing

Features related to remote screen sharing capabilities.

8.9
Avg 7.9

Online Meetings / Events

Features related to hosting and attending meetings and events online.

8.8
Avg 8.2

Online Events Collaboration

Features related to collaboration between attendees during web conferences, webinars, and other online events.

9
Avg 8.4

Online Events Security

Features related to the security of meetings and other events held via web conferencing/webinar software.

9
Avg 8.3
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Product Details

What is Lifesize Video Conferencing?

Lifesize Video Conferencing is a web conferencing solution. The vendor’s value proposition is that they combine a best-in-class, cloud-based video conferencing experience, with award-winning, easy-to-use devices that are designed for any conference room so users can connect to anyone, anywhere. Additionally, the vendor says their video conferencing solutions are designed for the demands of today’s modern enterprise, yet fully accessible to businesses of any size.

Some key features include:

  • Interoperable cloud video offering
  • Integrated, plug-and-play H D camera systems and HD phones for every room with automatic software updates
  • Consistent experience across devices
  • Search-based directory with name-based dialing
  • Instant and scheduled meetings
  • Schedule meetings from Google Calendar or Microsoft Outlook
  • One-on-one and group calls
  • One-on-one chat and group chat in a meeting room
  • Share your desktop or a specific application
  • Up to 50 live participants in HD video
  • Unlimited audio-only calls included for users and guests in more than 50 countries
  • Record and share video calls instantly with Lifesize Cloud Amplify
  • Skype for Business support
  • Web-based app support via our Lifesize Cloud Web App
  • Desktop app support
  • Mobile app support

Lifesize Video Conferencing Features

Performance & Compatibility of Online Events Software Features

  • Supported: High quality audio
  • Supported: High quality video
  • Supported: Low bandwidth requirements
  • Supported: Chrome compatible
  • Supported: IE compatible
  • Supported: Available for OS X
  • Supported: Available for Windows

Screen Sharing Features

  • Supported: Desktop sharing
  • Supported: Application sharing

Online Meetings / Events Features

  • Supported: Scheduling
  • Supported: Calendar integration
  • Supported: Meeting initiation
  • Supported: End meetings
  • Supported: Record meetings / events
  • Supported: Dial-in attendance
  • Supported: Online attendance
  • Supported: Mute
  • Supported: Slideshows
  • Supported: International calling
  • Supported: Multiple webcam streams

Online Events Collaboration Features

  • Supported: Live chat
  • Supported: Q&A

Online Events Security Features

  • Supported: Participant roles & permissions
  • Supported: Participant list

Additional Features

  • Supported: Meet anyone over video anytime, anywhere
  • Supported: Record and share instantly
  • Supported: Continue the conversation after the meeting via one-on-one and group chat in a meeting room
  • Supported: Invite guests for free
  • Supported: Pairs with award-winning Lifesize Icon conference room systems
  • Supported: Experience Lifesize Cloud with a free 14-day trial

Lifesize Video Conferencing Screenshots

Screenshot of Lifesize Web App directoryScreenshot of Lifesize Web App screen sharing and five-way callScreenshot of Lifesize Desktop App home screenScreenshot of Lifesize Desktop App group video call with moderator controlsScreenshot of Lifesize Record & Share personal video libraryScreenshot of Lifesize Record & Share personal video library - video feedScreenshot of Lifesize Record & Share personal library - my videosScreenshot of Lifesize Web App Admin ConsoleScreenshot of Lifesize Web App Admin Console advanced settings

Lifesize Video Conferencing Videos

Lifesize Company Overview
Meet the Lifeisze Icon 450 Huddle Room Camera
Lifesize Live Stream Overview
Lifesize Calendar Integration Overview

Lifesize Video Conferencing Integrations

Lifesize Video Conferencing Competitors

Lifesize Video Conferencing Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Mac
Mobile ApplicationApple iOS, Android
Supported CountriesAmericas, EMEA, APAC
Supported LanguagesEnglish, Spanish, French, Italian, German, Finnish, Swedish, Norwegian, Polish, Japanese

Frequently Asked Questions

Lifesize is a web conferencing platform focused on making video conferencing systems and video conferencing apps work well together, while still being easy-to-use. Their platform incorporates web conferencing software with meeting room devices and wireless screen sharing.

Zoom, Webex Meetings, and BlueJeans Meetings (discontinued) are common alternatives for Lifesize Video Conferencing.

Reviewers rate Live chat and Q&A and Participant roles & permissions highest, with a score of 9.

The most common users of Lifesize Video Conferencing are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(286)

Attribute Ratings

Reviews

(1-25 of 49)
Companies can't remove reviews or game the system. Here's why
June 01, 2021

A cheaper alternative, not sure if it's worth the headaches though

Curt Sminkey | TrustRadius Reviewer
Curt Sminkey
Network Engineer
Southco (Mechanical Or Industrial Engineering, 201-500 employees)
Score 3 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
1
I, personally, did not have much luck with Lifesize support. Each time i had to reach out to them it was a lengthy and frustrating process. I think each time the issue eventually got resolved but just the process to get there was pretty crazy.
June 01, 2021

Lifesize Video Conferencing-a delight for online mode of meetings

Verified User
Manager in Marketing
Mechanical Or Industrial Engineering Company, 10,001+ employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
8
I have not faced any major issues in conducting or attending meetings through Lifesize Video Conferencing. While there could be some abrupt disconnections sometimes, we can join back within no time. All the features are easy to understand and use and the user-friendly interface is a delight to operate. Ever since the need for conducting meetings through online mode has increased, Lifesize Video Conferencing has been a great enabler.
May 25, 2021

Solid Video Conferencing... On a Budget!

Verified User
Administrator in Customer Service
Health, Wellness and Fitness Company, 1001-5000 employees
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
7
Support has been decent throughout our use of Lifesize Video Conferencing. There were times we needed to make changes, customizations and additions to the application which took a little longer than expected. Overall the support team for Lifesize was very responsive to our requests. When we experienced issues with the application they were resolved to our expectations.
May 25, 2021

The best video conference you will ever use!

Verified User
Manager in Sales
Executive Office Company, 201-500 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
10
We always have received fast support from the Lifesize Video Conferencing team. When we have any problem or [inconvenience] they give high-quality, top service. Their support team gives you a personalized response for any doubt you have at any time of the day. They have a TOP QUALITY service team.
April 30, 2021

LifeSize easy conferencing

Dave King | TrustRadius Reviewer
Dave King
Director of IT
Preis PLC (Law Practice, 51-200 employees)
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
10
As I mentioned we have used the Lifesize support team very infrequently, but when we need them, they are very responsive to our questions and concerns. They provide the right documentation, education and support we would expect form this type of vendor. They are always available to help up through a problem
April 28, 2021

Excellent video conference solution with great Pan/Tilt/Zoom features

Verified User
Analyst in Information Technology
Information Technology and Services Company, 1001-5000 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
9
We have very rarely needed to utilize the support team for Lifesize but when we did, they always were able to assist us in resolving our issues. They were professional and were eager to address our concerns/issues. Despite the limited experience with their support options, I certainly have no complaints.
April 07, 2021

Lifesize emerging as a key player in Video conferencing

Verified User
Engineer in Engineering
Telecommunications Company, 51-200 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
10
Lifesize Video Conferencing has one of the best support [teams]. LifesizeVideo Conferencing [has] a very good response rate & resolution of the issue with follow ups & testing, [and it's] easy to communicate with the support team & get guidance if we are stuck somewhere so overall support is very good.
September 13, 2019

Lifesize Icon and Lifesize Cloud Rocks!

Michael Gunderson | TrustRadius Reviewer
Michael Gunderson
Audio/Video Specialist
Highland Community College (Higher Education, 201-500 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
10

Even though I do not have a large presence with Lifesize, I still get amazing support from their customer service, tech support and account managers. I have never had a question go unanswered!

Lately our account has been relatively dormant, and the sales and support team reached out and asked if there was anything they could do on their end to help us use the product more. Knowing that someone is monitoring, and cares, about our account is fantastic!

January 16, 2018

Lifesize - Simple to use for the smaller office

Verified User
Technician in Information Technology
Real Estate Company, 51-200 employees
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
5
The pre sales support is great. After the pre sales process it was hard to get decent support. Since the product was new there was a lack of knowledge by vendors and even their own support staff. I feel that this is an area where they really need to step it up.
January 13, 2018

Enjoy your videoconferences with Lifesize

Louis Chavanne | TrustRadius Reviewer
Louis Chavanne
Chargé de mission auprès du Directeur Général des Systèmes d'Information
Edenred (Financial Services, 5001-10,000 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
6
Support for Lifesize is firstly provided by our reseller (Cap-Visio). They are not as reactive as we expect. We had some serious issues in 2017, and we had to escalate directly to Lifesize, which means we had 2 different groups of people to talk to. In the end, the main problem we faced was partially solved, and we had a lot of tests to do to make sure it was working. By the way, we appreciated direct support from Lifesize with available and knowledgeable people.
January 09, 2018

Great real time conference

Verified User
Analyst in Information Technology
Financial Services Company, 51-200 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
7
We had some initial concerns re the support. Some requests took very long to solve and others we had to keep pushing for answers. This has been mostly resolved since we reached out about this
January 08, 2018

Lifesize - Keep the distance small

Vasco Mendes | TrustRadius Reviewer
Vasco Mendes
Senior Consultant
SoftINSA (Telecommunications, 1001-5000 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
9

Lifesize support is one of the best features in this kind of product. With other products we usually need to search and find solutions in public forums.
We have a considerable size installation in countries where communications are not as good as needed, but with the help of Lifesize support team we were able to easily make the better configurations in order to use the maximum of the available network.

Everytime we have a problem with a device there is allways someone on the support team available to help us. Great Support Service!

January 08, 2018

Lifesize Videoconferencing

Richard Aronson | TrustRadius Reviewer
Richard Aronson
Senior Manager, Voice and Data Infrastructure
Hitachi Consulting (Management Consulting, 5001-10,000 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
7
Of the few support calls I have had some did not result in rapid closure. There seemed to be 2 scenarios. 1) Tier 1 did not having access to enough information to answer basic questions. 2) I had a more advanced case that spun around in tier 2 for a while and never really went anywhere. To be fair, I have also had some support issues that were closed on the the first call. I rated a 7 because while I cant say I have been 100% satisfied with the support experience, the support is somewhat typical of companies of that ilk, and my expectations were shaped accordingly.
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