Name: Lighthouse 360
Rating: 7.7 (7 reviews)
Author: Henry Schein

Help Desk

Web and Video Conferencing

Customer Support

Java Technologies

No-Code Development

Performance Testing

Development

Business Intelligence (BI)

Collaboration

Integrated Workplace Management (IWMS)

Enterprise

Accounting

Accounts Payable

Financial Planning and Analysis (FP&A)

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

Payroll

Talent Intelligence

Talent Management

Vendor Management Systems (VMS)

Workforce Analytics

Workforce Management

eLearning Content

Human Resources

3D Printing

Blockchain Analysis

Cloud Storage

Configuration Management Databases

Data Center Backup

Deception Technology

DevSecOps

Fraud Detection

Graph Database

IT Professional Services

Infrastructure-as-a-Service

Integration Platform as a Service (iPaaS)

Network Performance Monitoring

Network Troubleshooting

Secure Access Control

Software Asset Management

Testing Services

Vector Databases

Web Scraping

Zero Trust Security Solutions

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Demand-Side

Digital Content Creation

Email Deliverability

Email Marketing

Influencer Marketing

Market Intelligence

Marketing Automation

Social Media Advertising

Social Media Management

Survey & Forms Building

Web Analytics

Wholesale Marketplace

Marketing

Project Management

Waste Management

Professional Services

Customer Relationship Management (CRM)

Government Contracting

Sales

Agriculture

Camp Management

Card Management

Clinical Data Management

Fleet Management

Investment Portfolio Management

Medical Scheduling

PCB Design

Retail Analytics

Shipping

Travel Agency

Warranty Management

Vertical-Specific

Find top rated software and services based on in-depth reviews from verified users. 400+ software categories including PaaS, NoSQL, BI, HR, and more.

Solutionreach

Weave

Weave HQ

Siteimprove

WAVE Web Accessibility Evaluation Tool

WebAIM

Dentrix

Henry Schein

Cloud 9 Software

NexHealth

Open Dental Software

ExcelDent

Cerebra

EagleSoft

Patterson Dental

CS OrthoTrac

Carestream Dental

CS SoftDent Software

Dental4Windows

Centaur Software

### Appointment Management
While some users praise Lighthouse 360 for its ease of confirming appointments and recall management, others express frustration with the system's limitations, such as the inability to mass text patients scheduled for the day and issues with email communication. The mixed reviews highlight the varying experiences users have had with Lighthouse 360's appointment management features, indicating room for improvement in certain areas to better meet the diverse needs of its users.

### Communication Tools
Users have highlighted the ease of communication with patients through Lighthouse 360's platform, particularly praising the text messaging feature for its convenience. While some users appreciate the appointment reminders and confirmation texts that streamline communication processes, others have encountered limitations in sending emails to patients efficiently. Despite some challenges with email communication, many users find Lighthouse 360's customer communication and appointment confirmation to be reliable and professionally executed. The transition from traditional recall systems to Lighthouse 360 has been noted as a positive change, with improved scheduling and streamlined communication channels. Additionally, the program's user-friendly interface and customizable messaging options have garnered positive feedback from patients, enhancing overall satisfaction with the communication tools provided by Lighthouse 360.

### Patient Reminders
Users consistently praise Lighthouse 360's patient reminder capabilities, highlighting the convenience and effectiveness of the automated reminders through text and email. While some users experienced occasional lapses in the system's functionality due to updates, the overall sentiment leans towards appreciation for the timely and thoughtful reminders provided by Lighthouse 360. Patients have expressed satisfaction with the intuitive and helpful nature of the reminders, emphasizing their impact in reducing no-show appointments and improving communication between the practice and patients. Despite minor issues reported by some users, the general consensus remains positive regarding the patient reminder feature of Lighthouse 360.

### Practice Management
Users have expressed mixed opinions regarding Lighthouse 360's practice management capabilities. While some users find it easy to navigate and helpful in keeping the office on track, others have noted limitations in customizing automated messages and integration with their management software. Some users have even opted to switch to other products that offer a wider range of features, such as patient-review texts and online scheduling. Despite these varying experiences, it is evident that Lighthouse 360's practice management functionality has both strengths and areas for improvement, depending on the specific needs of each dental office.

### Automated Messaging
Users have expressed mixed feelings regarding Lighthouse 360's automated messaging features. While some appreciate the ease of sending custom messages and alerts, others have raised concerns about lapses in reminders due to frequent updates. The inability to fully customize automated messages and the lack of direct integration with certain management software have also been highlighted as drawbacks. Despite these criticisms, the platform's automated messaging functionality remains a valuable tool for enhancing communication with patients.

### Paperless Solutions
Users have expressed mixed feelings about the paperless forms feature of Lighthouse 360. While some appreciate the detailed forms that allow for customization by removing unnecessary information, others find the lack of customization options disappointing. Additionally, concerns have been raised about the inability of the software to auto-populate information into the family file or generate forms into the patient's doc center as expected. The inability to mask confirmation numbers when using a voIP line has also been highlighted as a drawback by users. These varying opinions suggest that there is room for improvement in Lighthouse 360's paperless solutions functionality to better meet the diverse needs of its users.

Lighthouse 360 is an automated patient communication software that offers a wide range of features for dental practices. This platform is designed to streamline communication between dental offices and their patients by sending reminders, confirmations, recall notifications, appointment follow-ups and more. By integrating with practice management software, Lighthouse 360 provides real-time data on appointments and treatments, allowing administrators to keep track of casual interactions with patients.

One of the key benefits of Lighthouse 360 is its ability to automate patient communicatiom which means less time spent calling or emailing patients manually. Additionally, its user-friendly interface ensures easy scheduling and efficient tracking capabilities for practices. As a result, it was awarded three consecutive Townie Choice Awards as well as being named Dental Product Shopper Best Product. To learn how this product can benefit your practice today you can request a free demo at lh360.com where you will have access to test out all the features before purchasing the tool.

Lighthouse 360 is a dental practice management software acquired by Yodle, then by Web.com in 2016, and then again by Henry Schein in March 2019.

Lighthouse 360

Dental Software provides the needed administrative and clinical operational support distinct to dental practices while also offering elements like electronic claims, document management, prescription support, etc. Dental Software suites contain financial management and profitability coaching, as well as admin training and support modules.

Dental

Software Demo: Lighthouse 360

Lighthouse 360 Overview Dentists with Rev Up Digital Media Powered by Ricky Bobby USA, LLC

https://www.RickyBobbyUSA.com/Dentist-Software

Thanks for your interest in Lighthouse 360.
One of our specialists will communicate quickly.
In the meantime,
Dentist Software

Thanks for your interest in Lighthouse 360.
One of our specialists will communicate quickly.
In the meantime,
See
See just how our clients make use of Lighthouse 360 to expand their dental techniques.

Compare
Find out more about Lighthouse 360 including family messages as well as individual testimonials.

Discover
Check out the email, phone, text as well as postcard samples available within your reaches.

Lighthouse makes it easy for local businesses to grow and manage profitable customer relationships through a number of different offerings.

Lighthouse makes it easy for local businesses to grow and manage profitable customer relationships.

We believe that great customer management is good business. Lighthouse makes it easy for customers to learn about your business, read reviews, book appointments, stay connected, and make payments. Lighthouse automates communications with campaigns specifically designed for your business by our experts. We help you deliver an exceptional customer experience with minimal effort.

Please visit the following websites if you want to find out more about using Lighthouse for your business:

https://www.RickyBobbyUSA.com/Dentist-Software (Dentists)
Founding Date
2002

Awards
Pride Institute’s Best of Class Technology Award 2012
Townie Choice Award – “Best Patient Communication Software” 2016-2018
Townie Choice Award – “Best Dental Marketing” 2017-2018
Dental Product Shopper “Best Product” (rated 4.9/5)
Dental Product Shopper “Reader’s Choice’ 2017-2018

Products
Lighthouse 360
Prevent holes in your schedule and keep patients coming back with Lighthouse 360. Award-Winning Patient Communication Software For Dentists. Request A Free Demo! No Long-Term Contracts. Get a $50 Rewards Card. Award-Winning Technology. Free Trial.


Customer Support
Already Have an Account? Contact
Our Support Team for Assistance!
Download Our Free Ebook
75 Officer Managers Share Tips for
Front Desk Success. Download Now!
Online Appointment Book
Confirm Appointments from Anywhere
Request a Free Demo Today
Paperless Registration
FastTrack Gets Patients Registered
Faster Using Their Mobile Devices!


Lighthouse 360 | Dental Practice Management Software
Reach more patients with Lighthouse Dental's automated patient communication system that simplifies email, 2-way text, phone calls, postcards and letters.
Lighthouse 360 Customer Login
Enter your Lighthouse 360 user name and password to access ...
About
CHAMPIONING SMALL BUSINESSES SINCE 2002. We ...
Support
Contact our award-winning Lighthouse 360 customer ...
Samples
LIGHTHOUSE 360 SAMPLES. We know the importance of building ...
What We Do
WHAT WE DO. Find out how we simplify and automate tedious ...
Lighthouse 360 Customer ...
Manage your leads, clients and customers from Lighthouse 360 

Lighthouse 360 Review, Pricing & Features: Automated lighthouse-360
 Rating: 93% - Review by Brian Quinn
Lighthouse 360 (LH360) is a popular patient communication system that was designed specifically for dental practices.
Lighthouse 360 Reviews and Pricing - 2020 - Capterra Dental Software
 Rating: 3.9 - 23 reviews
Lighthouse 360 provides automated patient communications that help dental practices save time and keep the schedule full. Designed specifically for dentistry,
Lighthouse 360 Review
Lighthouse 360
FinancesOnline score: 8.7 User satisfaction: 89%


echnical details
Devices Supported

Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Deployment

Cloud Hosted


We realize that when you make a decision to buy Dental Practice Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Lighthouse 360 reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Lighthouse 360. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.


Lighthouse 360 SMB and enterprise pricing plan information is available only upon request. Please contact the company for more details, and ask for a quote.


Overview of Lighthouse 360 Features
Appointment Reminders
Patient Recall
Reminder Messaging For Treatment Plans
Auto Confirm
Cancellation Fill-In
Reactivation Outreach
Two-Way Texting
Follow-Up Lists
Front Desk Task Lists
Sync Data With PMS
Message History
Convert More Customers
Patient Reviews
Family Messages
Facebook Integration
Photo Distribution

Lighthouse 360 Overview Dentists with Rev Up Digital Media Powered by Ricky Bobby USA, LLC

JUMPSTART2020 - Lighthouse 360 Sponsoring Partner Presentation

Likelihood to Recommend

Legwork PRM

Callbox Inc.

Lighthouse 360 2022-05-04 08:36:46

Vonage Business Communications

Lighthouse 360 2021-03-23 10:38:14

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

Overall cost

Real time

Limited ability

Ability to customize

Good customer

Customer service

Good customer service

Text messages

Time frame

Work for us

Email campaigns

Home

Dental Software

patient communication, appointment reminders, requests for reviews, filling appointments, recare reminders

templates for email campaigns
minimal glitches
good customer service

We have to stay on them when we need a change implemented
we are not able to make changes ourselves to the automatic messages
limited ability to customize emails

appointment reminders
appointment confirmations
text messaging patients

positive: gotten more patients in the door
negative: sent out the wrong info before because of a glitch in the system

All Departments use [Lighthouse 360] to confirm daily visits of our patients, we use it to send out reminders, all notifications of inclement weather, changes in hours, covid updates, etc.

If there is an opening within 2 days they send out text messages to get the openings filled
Love how you can set the time frame for all reminders, cell, text and emails to be sent out
The templets that we can use to send out to patients about using year end benefits or to notify the patients of a promotion are great - I love how we can change the wording to work for us

The overall cost for the basic is great, it is all the extras that make it more expensive - we have a few locations so it is not horrible and we use what we pay for to the fullest.
The only real down fall is the time lapse - it pulls every 30 minutes from the server, I wish it was more real time as sometimes we have an opening that has already been filled and someone still gets a notification of an opening
We can only text so many words to a patient in response or trying to send a notice - which isn't that big of a downfall.

Keeping our schedule is a huge success
Keeping our patients informed of our office specifics is another area of success
Love how easy it is to respond to a patient regarding a text