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Lighthouse 360 is a reliable and user-friendly appointment management software used by dental offices to streamline patient communication. …
Lighthouse 360
Lighthouse 360
Lighthouse 360
Overview
What is Lighthouse 360?
Lighthouse 360 is an automated patient communication software that offers a wide range of features for dental practices. This platform is designed to streamline communication between dental offices and their patients by sending reminders, confirmations, recall notifications, appointment follow-ups and...
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Product Details
- About
- Tech Details
What is Lighthouse 360?
Lighthouse 360 is an automated patient communication software that offers a wide range of features for dental practices. This platform is designed to streamline communication between dental offices and their patients by sending reminders, confirmations, recall notifications, appointment follow-ups and more. By integrating with practice management software, Lighthouse 360 provides real-time data on appointments and treatments, allowing administrators to keep track of casual interactions with patients.
One of the key benefits of Lighthouse 360 is its ability to automate patient communicatiom which means less time spent calling or emailing patients manually. Additionally, its user-friendly interface ensures easy scheduling and efficient tracking capabilities for practices. As a result, it was awarded three consecutive Townie Choice Awards as well as being named Dental Product Shopper Best Product. To learn how this product can benefit your practice today you can request a free demo at lh360.com where you will have access to test out all the features before purchasing the tool.
One of the key benefits of Lighthouse 360 is its ability to automate patient communicatiom which means less time spent calling or emailing patients manually. Additionally, its user-friendly interface ensures easy scheduling and efficient tracking capabilities for practices. As a result, it was awarded three consecutive Townie Choice Awards as well as being named Dental Product Shopper Best Product. To learn how this product can benefit your practice today you can request a free demo at lh360.com where you will have access to test out all the features before purchasing the tool.
Lighthouse 360 Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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Reviews and Ratings
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Reviews
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patient communication, appointment reminders, requests for reviews, filling appointments, recare reminders
- templates for email campaigns
- minimal glitches
- good customer service
- We have to stay on them when we need a change implemented
- we are not able to make changes ourselves to the automatic messages
- limited ability to customize emails
- appointment reminders
- appointment confirmations
- text messaging patients
- positive: gotten more patients in the door
- negative: sent out the wrong info before because of a glitch in the system
Lighthouse does not offer as many features as NexHealth which is why we are making the switch to NexHealth currently. Solutionreach was not as good as Lighthouse.
March 23, 2021
Great functions for the price
All Departments use [Lighthouse 360] to confirm daily visits of our patients, we use it to send out reminders, all notifications of inclement weather, changes in hours, covid updates, etc.
- If there is an opening within 2 days they send out text messages to get the openings filled
- Love how you can set the time frame for all reminders, cell, text and emails to be sent out
- The templets that we can use to send out to patients about using year end benefits or to notify the patients of a promotion are great - I love how we can change the wording to work for us
- The overall cost for the basic is great, it is all the extras that make it more expensive - we have a few locations so it is not horrible and we use what we pay for to the fullest.
- The only real down fall is the time lapse - it pulls every 30 minutes from the server, I wish it was more real time as sometimes we have an opening that has already been filled and someone still gets a notification of an opening
- We can only text so many words to a patient in response or trying to send a notice - which isn't that big of a downfall.
- Keeping our schedule is a huge success
- Keeping our patients informed of our office specifics is another area of success
- Love how easy it is to respond to a patient regarding a text
When I did use Solutionreach - they did not have as many functions as Lighthouse 360 like immediately sending out a text when we had a hygiene opening within 48 hours. And their templets were very limited to what we could change.