Lightspeed Retail Reviews

It is perfect for any small business looking for inventory control, Tracking purchase history, and just an all round easy to use software for retail and beyond. I would not use it if I have only a few hundred items or was a larger company that can afford to build my own POS software.

To be honest, it's the least bad thing out there at that price point. If you need to run a single or multilocation retail store in the mid-single-millions of revenue, it's fine, but definitely not something I'd look at for 5+ locations or 20+ mil in revenue. At that point, it's time to move up to the big boy options.

Lightspeed has been just perfect for our retail needs.

Well suited for a retail store that has thousands of different items and categories. We are able to use reports and analytics to help groom our store to stock what the customer is actually buying.
You do need to have a staff that has at least a little bit of tech knowledge sometimes but overall it's a rather easy system. I can't really think of a setting that it wouldn't work in.

Lightspeed is well suited for many applications and has the power to accommodate a small business or a large business with lots of items. I am not sure where it would be less appropriate to use it because it works well in my application here at the liquor store. It gives great flexibility to many types of businesses.

My biggest issue is simply with the auto-add feature. Does not work well for those in fast-paced environments where things are going out very fast. If they would just do a negative inventory, it would literally solve the entire problem, and everyone would stop complaining about it. This isn't a new issue.

Any issue that happens on the system. Literally the best customer service in the industry. I've never had a problem they can't solve. Their video library is also a great place to go for help. Super easy to follow and self-explanatory! I have yet to get to a point where they are not well suited for their customers.

We found it easy to set up and to train staff to use. Their inventory platform is simple to use, and they have a wide variety of reports.

Pet Supply Retail stores.