Lightspeed Retail Reviews

15 Ratings
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Score 8.6 out of 100

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Reviews (1-9 of 9)

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November 08, 2020
Phil Meyers | TrustRadius Reviewer
Score 10 out of 10
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Likelihood to Recommend

It is perfect for any small business looking for inventory control, Tracking purchase history, and just an all round easy to use software for retail and beyond. I would not use it if I have only a few hundred items or was a larger company that can afford to build my own POS software.
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November 19, 2019
Jeremy Smith | TrustRadius Reviewer
Score 5 out of 10
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To be honest, it's the least bad thing out there at that price point. If you need to run a single or multilocation retail store in the mid-single-millions of revenue, it's fine, but definitely not something I'd look at for 5+ locations or 20+ mil in revenue. At that point, it's time to move up to the big boy options.
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October 28, 2019
Anonymous | TrustRadius Reviewer
Score 8 out of 10
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Likelihood to Recommend

Well suited for a retail store that has thousands of different items and categories. We are able to use reports and analytics to help groom our store to stock what the customer is actually buying.
You do need to have a staff that has at least a little bit of tech knowledge sometimes but overall it's a rather easy system. I can't really think of a setting that it wouldn't work in.
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April 01, 2019
Bret Birdsong | TrustRadius Reviewer
Score 9 out of 10
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Likelihood to Recommend

Lightspeed is well suited for many applications and has the power to accommodate a small business or a large business with lots of items. I am not sure where it would be less appropriate to use it because it works well in my application here at the liquor store. It gives great flexibility to many types of businesses.
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March 18, 2019
Taylor Huseman | TrustRadius Reviewer
Score 8 out of 10
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Likelihood to Recommend

My biggest issue is simply with the auto-add feature. Does not work well for those in fast-paced environments where things are going out very fast. If they would just do a negative inventory, it would literally solve the entire problem, and everyone would stop complaining about it. This isn't a new issue.
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March 14, 2019
Damon Gabriel | TrustRadius Reviewer
Score 10 out of 10
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Likelihood to Recommend

Any issue that happens on the system. Literally the best customer service in the industry. I've never had a problem they can't solve. Their video library is also a great place to go for help. Super easy to follow and self-explanatory! I have yet to get to a point where they are not well suited for their customers.
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March 29, 2019
Anonymous | TrustRadius Reviewer
Score 10 out of 10
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Likelihood to Recommend

We found it easy to set up and to train staff to use. Their inventory platform is simple to use, and they have a wide variety of reports.
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What is Lightspeed Retail?

Lightspeed Retail is a retail PoS system from Lightspeed headquartered in Quebec.
Categories:  Point of Sale

Lightspeed Retail Integrations

Lightspeed Retail Competitors

Lightspeed Retail Technical Details

Operating Systems: Unspecified
Mobile Application:No