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LigoLab LIS & RCM Operating Platform

LigoLab LIS & RCM Operating Platform


What is LigoLab LIS & RCM Operating Platform?

The LigoLab LIS & RCM Laboratory Operating Platform™, available to enterprises in SaaS or on-premise editions, includes modules for AP, CP, MDx, RCM, and Direct-to-Consumer on an integrated, configurable infrastructure that’s designed to supports users across department, roles, and cases.

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LigoLab has proven to be an invaluable tool for labs and healthcare facilities, offering a range of use cases that enhance workflow …
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Product Details

What is LigoLab LIS & RCM Operating Platform?

The LigoLab LIS & RCM Laboratory Operating Platform™, available to enterprises in SaaS or on-premise editions, includes modules for AP, CP, MDx, RCM, and Direct-to-Consumer on an integrated, configurable infrastructure that’s designed to supports users across department, roles, and cases.

LigoLab LIS features specimen barcoding and tracking support, a searchable audit trail, compliance verification at every stage, a built-in interface engine, a rule engine, customizable reports, and multiple delivery options. With LigoLab, the vendor states medical laboratories can differentiate themselves in the marketplace, scale their operations, and become more profitable.

LigoLab RCM is integrated with LigoLab LIS to empower laboratories to start RCM at order creation with no data silos and no synchronization, providing a real advantage that reduces denials and audit risk and increases net collections. Additionally, LigoLab RCM supports the billing process with real-time verification, eligibility, and scrubbing components, automated ICD and CPT coding, and automated client billing. All RCM processes are integrated within LigoLab’s live queue-facilitated workflow, giving users full transparency and end-to-end operational efficiency.

LigoLab LIS & RCM Operating Platform Features

  • Supported: Full LIS & RCM integration, transparency, and control of all workflows and departments while reducing denials and audit risk
  • Supported: Open architecture and proprietary Interface Engine - designed to interface with any instrument, EHR, and third-party service
  • Supported: Real-time address and eligibility verification/real-time insurance discovery at order creation
  • Supported: Patient report templates are fully customizable - multiple delivery options to suit the customer's preference
  • Supported: Automatic CPT/ICD coding and automated client billing minimize labor costs
  • Supported: LigoLab Connect software application enables remote access for orders and results retrieval
  • Supported: Specimen tracking and security throughout the full life cycle - every specimen receives a unique ID
  • Supported: LEAN Histology workflow - minimal clicks to navigate, capture images, view history/requisitions, results, sign-out
  • Supported: Send out tracking - tracks and generates requisitions, specimens, procedures, and turnaround times
  • Supported: TestDirectly is a flexible web-based patient engagement portal that makes it easier for medical laboratories and first care facilities to directly connect with patients and provide convenient, safe, fast, and accurate direct-to-consumer testing
  • Supported: TestDirectly features lightweight LIS functionality and core services include patient and family self-registration and scheduling, capacity management, specimen collection, specimen tracking and processing, billing, compliance, report generation, automated results notification (email and text), and automated report delivery
  • Supported: TestDirectly delivers a better patient experience and it gives laboratories and other providers the tool they need to boost testing capacity, improve turnaround times, and support drive-through, walk-up, and all forms of organizational testing, including school surveillance/pooled testing

LigoLab LIS & RCM Operating Platform Screenshots

Screenshot of We help labs grow and thriveScreenshot of Unlock laboratory revenue and grow net collections by 30% or moreScreenshot of Improve productivity and visibility

LigoLab LIS & RCM Operating Platform Competitors

LigoLab LIS & RCM Operating Platform Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux
Mobile ApplicationApple iOS, Android, Windows Phone, Mobile Web
Supported CountriesUnited States
Supported LanguagesEnglish

LigoLab LIS & RCM Operating Platform Downloadables

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Reviews and Ratings


Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

LigoLab has proven to be an invaluable tool for labs and healthcare facilities, offering a range of use cases that enhance workflow efficiency and patient care. With experienced developers prioritizing patient care and helping with workflows, the transition from training to production is seamless. The support team exceeds expectations in handling complications with different instruments and assays, ensuring a smooth experience throughout.

One of the standout features of LigoLab is its ability to consolidate various workflows onto one platform, streamlining processes and improving overall efficacy. This not only saves time but also allows for easy adjustments as needed. During the peak of the COVID-19 pandemic, LigoLab's software enabled labs to keep up with testing demands by implementing features like high-speed bulk scanning and drive-through testing.

The software provides an intuitive and reliable interface for clients and instruments, accommodating complex needs without sacrificing usability. Its flexibility allows for the addition and customization of workflows and reports as new tests and instruments are integrated into the laboratory. Additionally, LigoLab's customization options and online portals make it accessible for providers and patients alike.

Overall, LigoLab has been praised for its ability to simplify daily work processes, increase efficiencies, reduce errors, and improve the overall staff experience in pathology work. With its comprehensive suite of features, user-friendly interface, and exceptional support team, LigoLab proves to be a valuable partner in providing innovative solutions for lab services.

Highly Customizable: Many users have found the LIS system to be highly customizable to their lab's specific needs. They appreciate the ability to tailor the system according to their requirements, making it a valuable tool for their laboratories.

Responsive Customer Support: Users consistently praise LigoLab for its prompt and responsive customer support. Reviewers mention that whenever they encounter any issues or need assistance, the support team is readily available and provides timely solutions.

Intuitive and Clean Layout: The ease of access and clean layout of the LIS system are frequently mentioned by users as a positive aspect. Many reviewers highlight how the intuitive design makes it easy for new employees to quickly learn and navigate through the system without much training.

Cumbersome Collaboration: Some users have found collaboration on specific needs to be cumbersome at times, leading to difficulties in efficiently working together. They have expressed frustration with the lack of streamlined collaboration features, which hinders effective communication and coordination.

Redundant Solutions and Workarounds: The highly customizable nature of the software sometimes leads to redundant solutions or the need for workarounds. This results in extra time and effort for users as they try to find alternative ways to accomplish tasks due to limitations or inconsistencies in functionality.

Difficult Setup and Training: Setting up or training on a new type of test can be difficult due to the many ways to perform tasks within the software, resulting in confusion and a steep learning curve. Users have reported challenges in quickly becoming proficient with new functionalities or processes.


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Score 10 out of 10
Vetted Review
Verified User
The LigoLab LIS system is the go-to platform for the majority of molecular and anatomic pathology work that comes to our lab. We use it on a daily basis as the primary platform for us to track surgical, non-GYN cytology, molecular, and cytology specimens we receive. When we switched over in 2017 from our previous platform(s), what we were looking for was an all-in-one platform that would meet our daily needs and simplify the order entry/resulting process for our lab staff and team of pathologists. LigoLab has allowed us to have an efficient platform that streamlines our lab workflow to enable us to more effectively provide a high level of patient care. Built in reporting features, the creation of a web portal for remote result access, and the integration of client interfaces to directly place orders within our system has made the accessioning process much more efficient on our side than it was on previous platforms.
  • Simplified Order Entry.
  • Efficient Organization of Cases.
  • Robust and Adaptable Reporting.
  • Compilation of Detailed Statistics.
  • Highly Customizable.
  • Further customizability of certain core sections to display more information would be useful. There are some times when my users would like to have certain features or implementations available, but due to the restrictive nature of core functionality, these aren't easily configured or possible at times.
  • Speed of platform. Due to how the program is implemented, booting it up can take some time on the user end though it is fine once someone enters the LIS environment. Ideally, we'd have faster load times for the program as that is the biggest complaint I receive from our doctors who use multiple systems on a daily basis.
I'd highly recommend LigoLab for any lab environment looking to raise the efficiency of their daily workflow processes. A lot of other platforms require a bit of legwork to fit into a given workflow, but LigoLab is robust and adaptable with ample customer support that will allow you to find the most optimal solution to any issues you're facing. I would recommend it to any smaller lab focusing on anatomic pathology/molecular testing.
  • User friendliness and ease of access.
  • Responsive and easily accessible customer support.
  • Intuitive design for daily users and with back-end implementations.
  • Efficiency
  • Since we've implemented the platform we've been able to provide our services to more clients by presenting them with a highly functional reporting platform that will efficiently distribute finalized reports to them directly. The ease of access on the platform has made our workflows more efficient and allowed us to reduce turnaround time from receipt of a specimen to final report release.
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