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LimeSurvey

LimeSurvey

Overview

What is LimeSurvey?

LimeSurvey, a German company, offers their open source survey software, available with paid hosted and premium editions.

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Recent Reviews

TrustRadius Insights

LimeSurvey has proven to be a cost-effective and efficient survey platform, allowing multiple users to manage surveys without the need for …
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Pricing

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Free

$0

Cloud
per month

Expert

$29

Cloud
per month (billed annually)

Basic

$34

Cloud
per month (billed monthly)

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.limesurvey.org/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $34 per month
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Product Details

What is LimeSurvey?

LimeSurvey is an open source solution used to conduct simple questionnaires with just a couple of questions or advanced assessments with conditionals and quota management.

In the use case of customer surveys, the survey appears on the user's website to reach customers directly where they browse. Users can deploy surveys from their own domain, and surveys can be branded and designed to user specification. Surveys can include multimedia, such as pictures, video and audio segments. Users can also create short, informal surveys or polls and integrate them into a website .

For market research, LimeSurvey provides features , including quota management (to help users collect only the data needed, and not more), a LimeSurvey script language to create complex surveys , conditional statements where the user can develop individual scenarios by asking each participant only relevant questions at any point in a survey. The user can also invite participants to perform in research directly via email, and LimeSurvey allows users to choose where data is stored and safeguarded by obtaining consent in compliance with the GDPR.

For educational purposes, LimeSurvey enables unlimited data collection with unlimited users, and supports user rights and roles, as well as anonymous survey completion while excluding multiple entries by the same participant. LimeSurvey can be integrated into the infrastructure of the university or college so that participants can log in with their existing user ID, and export the survey results in just a few clicks. Collected data can be processed and evaluated in applications such as Excel, SPSS, R or Stata.

Also in educational settings, LimeSurvey provides tools to support graduate and undergraduate research. LimeSurvey boasts a helpful communities to help new or inexperienced users get started and help with setting up their research, and also technology that is designed to be simple to use for the inexperienced, with easy data export to analysis tools.

LimeSurvey has been operating since 2006, and is headquartered in Hamburg. They offer a free plan (up to 25 survey responses per month), and paid plans supporting larger endeavors, white label domain, alias domains, and priority support.

LimeSurvey Features

Survey Format & Appearance Features

  • Supported: Online surveys
  • Supported: Survey templates
  • Supported: Survey library
  • Supported: Custom logo/branding
  • Supported: Responsive design

Survey Content Features

  • Supported: Multimedia content
  • Supported: Drag-and-drop editor
  • Supported: Question bank
  • Supported: Question design help
  • Supported: Multiple question types
  • Supported: Matrix questions
  • Supported: Translation/multi-lingual

Survey Logic Features

  • Supported: Survey logic flexibility
  • Supported: Response requirement/validation
  • Supported: Skip logic
  • Supported: Conditional questions
  • Supported: Question branching

Survey Reporting & Analytics Features

  • Supported: Response tracking
  • Supported: Visualizations
  • Supported: Analytics

Survey Integrations Features

  • Supported: Social media integration

Survey Automation Features

  • Supported: Notifications and alerts

Survey Distribution Features

  • Supported: Email distribution
  • Supported: Custom survey URLs
  • Supported: Embeddable surveys
  • Supported: Unlimited questions per survey
  • Supported: Unlimited responses per survey

Survey Administration & Security Features

  • Supported: Multiple users
  • Supported: Compliance

Additional Features

  • Supported: Data export Excel, CSV, R, Stata, SPSS, Word, & PDF
  • Supported: API access
  • Supported: 30+ question types
  • Supported: 80+ languages
  • Supported: Panel integration
  • Supported: Question editor
  • Supported: Skip logic and branching
  • Supported: Piping and micro-tailoring
  • Supported: Survey management
  • Supported: GDPR compliance
  • Supported: Custom survey design
  • Supported: SSL encryption
  • Supported: Individual subdomain
  • Supported: Unlimited number of surveys
  • Supported: Matrix Question types
  • Supported: HTML WYSIWYG Editor

LimeSurvey Screenshots

Screenshot of Screenshot of

LimeSurvey Video

This tutorial video covers the topic of creating a free user account on LimeSurvey.org as well as setting up a free survey installation and if needed, how to purchase an upgrade subscription package. Shortcut: - Creating a user account: 00:25 - Creating an installation: 01:37...
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LimeSurvey Integrations

LimeSurvey Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported Languages80+ languages

Frequently Asked Questions

LimeSurvey, a German company, offers their open source survey software, available with paid hosted and premium editions.

LimeSurvey starts at $34.

SurveyMonkey, SnapSurveys, and IBM SPSS Statistics are common alternatives for LimeSurvey.

The most common users of LimeSurvey are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(6)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

LimeSurvey has proven to be a cost-effective and efficient survey platform, allowing multiple users to manage surveys without the need for individual licenses. Users have found it particularly helpful for lead generation, as it streamlines and enhances the process. The ability to categorize surveys provides organization and ease of access, making it more convenient compared to platforms with a single, unorganized list of surveys. LimeSurvey has been employed in various government settings, including registrations, opinion polls, public polls, and general surveys, offering a robust solution. Additionally, users have expressed long-term satisfaction with LimeSurvey, reporting that they have used it for over 10 years without disappointment. While some users have encountered difficulties in creating surveys and prefer alternative platforms like Google, LimeSurvey has still demonstrated its value as a tool for collecting data, assessing customer satisfaction, and automating processes within organizations. It has also been successfully implemented in state agencies and universities, showcasing its versatility. The free version of LimeSurvey is particularly favorable for those considering different survey solutions despite minor limitations. Overall, LimeSurvey provides a comprehensive and customizable surveying experience that meets the needs of diverse industries and organizations.

Flexible and Customizable Options: Many users appreciate the extensive customization opportunities in LimeSurvey, including font editing and branding. This flexibility allows users to create surveys that align with their specific needs and branding requirements.

User-Friendly Interface: LimeSurvey's intuitive user interface is highly valued by reviewers. It allows for quick organization and export of survey data, making it easy for users to navigate through the platform and manage their surveys efficiently.

Open-Source Nature: The fact that LimeSurvey is free and open-source is a major advantage highlighted by many reviewers. This not only allows users to save on costs but also gives them ownership and freedom over the collected information. Additionally, support is available through forums and bug reports, ensuring a helpful community for users.

Customization Complexity: Some users, particularly IT professionals, have found the level of customization in LimeSurvey to be daunting and overwhelming compared to more popular commercial platforms. They feel that it requires extensive knowledge of the program and can be challenging to navigate.

Confusing Interface: Multiple users have expressed frustration with LimeSurvey's interface, finding it difficult to navigate and understand, especially for first-time users. They mention that there are unnecessary layers of information and separate websites for general information and surveys, making the process of creating a survey more complicated.

Installation and Editing Challenges: Some users have found the installation process challenging, and editing surveys can also be difficult with limited options available in LimeSurvey. This lack of flexibility has led to mistakes being made by users who forget where certain actions are performed.

Users commonly recommend the following when using LimeSurvey:

  1. It is important to have a good IT support background in place when using this tool. This knowledge will help troubleshoot any potential issues that may arise during the survey creation and administration process.

  2. Users suggest giving the open source variant of LimeSurvey a try, as it is easy to install. This option provides a cost-effective and accessible way to utilize the tool for survey needs.

  3. LimeSurvey is recommended for making important decisions regarding public opinion. Its features and customizability make it suitable for conducting surveys that allow organizations to gather valuable insights from a wide range of respondents.

Despite potential differences in individual experiences, users still recommend LimeSurvey for those who need a survey solution. LimeSurvey is seen as ideal for surveys that are not too complex but require more advanced features and customization compared to other free survey software options. Users also advise reading all surveys carefully to become familiar with the tool's capabilities.

Overall, users express satisfaction with LimeSurvey's performance and appreciate the presence of a helpful manual to guide them through the process of using the tool effectively.

Reviews

(1-1 of 1)
Companies can't remove reviews or game the system. Here's why
Tom Shulak | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use LimeSurvey for all our online survey needs within our organization. It has more extensive features and customization than other comparable survey software. The fact that it is highly customize-able allows our company to offer services to our clients that other vendors cannot. Also, there are several third-party providers as well.
  • Ease of use.
  • Customizable.
  • Limited email handling.
  • Some customizations are difficult.
For a cost-effective online survey solution, LimeSurvey is excellent. While it cannot compete with high-end, expensive software like Qualtrics, it does a great job.
Survey Format & Appearance (3)
83.33333333333334%
8.3
Survey templates
80%
8.0
Themes
80%
8.0
Custom logo/branding
90%
9.0
Survey Content (3)
86.66666666666666%
8.7
Changes to live survey
90%
9.0
Question design help
80%
8.0
Multiple question types
90%
9.0
Survey Logic (1)
90%
9.0
Survey logic flexibility
90%
9.0
Survey Reporting & Analytics (5)
70%
7.0
Response tracking
90%
9.0
Data export
100%
10.0
Standard reports
60%
6.0
Custom reports
60%
6.0
Analytics
40%
4.0
Survey Integrations
N/A
N/A
Survey Automation
N/A
N/A
Survey Distribution (2)
80%
8.0
Vendor-offered crowdsourcing
80%
8.0
Respondent restrictions
80%
8.0
Survey Administration & Security (2)
75%
7.5
Access controls
80%
8.0
Compliance
70%
7.0
  • LimeSurvey costs are extremely low.
  • Some limitations have restricted our potential business.
LimeSurvey was much cheaper than Qualtrics but certainly less powerful. From a survey standpoint, it has more capabilities than SurveyMonkey and Zoho. LimeSurvey has no reporting or analytic capabilities.
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