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Liongard

Score10 out of 10

4 Reviews and Ratings

What is Liongard?

Liongard is an IT automation and analytics platform for MSPs, designed to unlock the intelligence hidden deep within IT systems to give MSPs an operational advantage that delivers both higher profits and an exceptional customer experience, providing automatic documentation of customers' systems and keep them up-to-date with daily inspections.

Liongard Roars

Use Cases and Deployment Scope

We use Liongard mostly for it's actionable alerts for creating tickets to our PSA. The out-of-the-box alerts are great but you can make custom metrics and alerts, fully customizable with few restrictions. Learning jmespath isn't too hard for experienced coders, the UI is very intuitive and easy to learn. Liongard fills the small gaps that our RMM can't handle.

Pros

  • Alerting and Ticketing

Cons

  • The jmespath editor needs improvements
  • Addigy inspector is not parent/child

Most Important Features

  • Alerting and Ticketing

Return on Investment

  • The ability to report on things that our RMM cannot is invaluable