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Litmus

Litmus

Overview

What is Litmus?

As a core component of an organization's marketing tech stack, Litmus allows users to create, personalize, test, review, and analyze every email sent.

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Recent Reviews

Litmus is great

10 out of 10
March 25, 2024
Incentivized
I use Litmus to send my emails round to my team for feedback. This is great as they can comment and see others comments. I then use Litmus …
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Litmus review.

6 out of 10
February 15, 2024
Incentivized
We use Litmus to ensure that our emails render properly across all mailbox providers, mobile and tablet devices, and desktop screens. With …
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Litmus is my hero

9 out of 10
February 05, 2024
Incentivized
Our team of developers uses Litmus to preview our email templates to determine how they will render in various email clients. It's also …
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Litmus in Marketing

9 out of 10
February 03, 2024
Incentivized
We primarily only use Litmus to test the deliverability of our marketing emails. They do a great job identifying what is wrong and what …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 16 features
  • Mobile optimization (288)
    9.2
    92%
  • Email Previews (283)
    9.1
    91%
  • Spam Testing (211)
    8.1
    81%
  • URL Validation (209)
    7.7
    77%

Reviewer Pros & Cons

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Video Reviews

1 video

Litmus Review: Litmus Provides Tracking To Allow Companies To Survey The Success Of Campaigns
03:48
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Pricing

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Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.litmus.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $99 per month
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Features

Email & Online Marketing

Using software to manage lists, send emails, automate email campaigns, and track results.

5.2
Avg 8.1

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

6.8
Avg 7.7

Pre-Send Testing

This set of features allows marketers to test out and preview various elements of their emails before sending out email campaigns. URL validation, inbox display, and email review are some of the activities included in pre-send testing.

8.2
Avg 8.5
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Product Details

What is Litmus?

As a core component of an organization's marketing tech stack, Litmus allows users to create, personalize, test, review, and analyze every email sent. Too many companies are sending out broken emails without even knowing it, missing the deeper insights needed to really improve results, and struggling to personalize emails at scale.


Litmus aims to give users a better way to build, test, and trust every outgoing message. Litmus states that currently over 700,000 marketing professionals, including 80% of the Fortune 100, are users of their platform. And the company boasts a customer satisfaction rating of 98%.

Litmus Features

Email & Online Marketing Features

  • Supported: WYSIWYG email editor
  • Supported: Dynamic content
  • Supported: Ability to test dynamic content
  • Supported: Mobile optimization
  • Supported: Email deliverability reporting

Reporting & Analytics Features

  • Supported: Standard reports
  • Supported: Custom reports

Pre-Send Testing Features

  • Supported: URL Validation
  • Supported: Link Tracking
  • Supported: Spam Testing
  • Supported: Email Previews
  • Supported: Assign Reviewers
  • Supported: Email Version Control
  • Supported: Task Lists
  • Supported: Review Status Updates

Litmus Screenshots

Screenshot of Litmus Personalize Essentials, with live polls to give subscribers a voice and drive email engagement.Screenshot of Litmus Email Guardian, featuring 24/7 link monitoring to safeguard emails.Screenshot of Litmus' integrated insights reports, that can automatically combine metrics from Salesforce Marketing Cloud with subscriber engagement insights from Litmus.Screenshot of campaign preview, available in 100+ popular email clientsScreenshot of Litmus' inbox previewing and feedback tools, that help users to spot and fix issues early.

Litmus Videos

Litmus Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

As a core component of an organization's marketing tech stack, Litmus allows users to create, personalize, test, review, and analyze every email sent.

Litmus starts at $99.

Email on Acid, Everest (Return Path + 250ok), and Movable Ink are common alternatives for Litmus.

Reviewers rate Mobile optimization highest, with a score of 9.2.

The most common users of Litmus are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(490)

Attribute Ratings

Reviews

(1-25 of 308)
Companies can't remove reviews or game the system. Here's why
Score 9 out of 10
Vetted Review
Verified User
Incentivized
The interface to proof emails across our broader marketing team provides a more efficient, and interactive process to ensure emails are being delivered at the highest quality. As mentioned before, some of the shortcomings are related to the Marketo integration. I have been told those improvement are in development. Those will greatly improve our use of the tool.
March 27, 2024

Great testing tool!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
We love Litmus for testing and loved the idea of Litmus Personalize, but so far have only been able to build a couple of experiences due to the learning curve. We'd always recommend it for testing, though.
February 15, 2024

Litmus review.

Score 6 out of 10
Vetted Review
Verified User
Incentivized
It is nice to be able to double-check the HTML code easily. However, that being said, once we have the template structure and modules coded and rendered, we often do not feel that Litmus is as helpful because we have already verified that the HTML is functioning as intended.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Litmus is one of the best options to use for email QA. However, if your email does not have various design components and complex layouts (for example, email only contains simple text blocks and images), it is definitely not worth using Litmus. Litmus is also quite expensive so would only recommend it for businesses that can utilize the tool more frequently and also have a more complex email layout.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Litmus is well suited for general QA testing on old email templates but when building email templates from scratch, Litmus is not 100% reliable. For instance, it sometimes shows a code break in testing but in the live version does not. This is confusing and makes trusting Litmus harder.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Coding and testing new emails to make sure they work well with a variety of different email clients. Whether those clients are on desktop, mobile, or web, so your emails can be read by just about everyone. As well as trying out some of their experimental features that might help boost your own emails.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Litmus is a valuable tool for new coders looking to efficiently check inbox experience across multiple email clients. It has a number of features that my organization has not yet utilized and we are looking forward to deploying these features as we grow and expand our marketing efforts.
February 05, 2024

Litmus Email review

Alan Bradford | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Where ESPs and Marketing Automation platforms are excellently placed for deployment and programming, their internal build tools are often lacking. They are unable to keep pace due to large numbers of dependent systems. Litmus is smaller and more nimble, able to add features at a quicker pace. It can specialize in that rendered review space.
February 05, 2024

Litmus is my hero

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Best suited for previewing, testing, and rendering specific email templates, especially if the design is new. It saves time and effort to see all the combinations at once instead of sending out multiple tests to cover our customer bases.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Email tracking for Analytics, its great, simple to read and understand, as well as the coding of emails for testing against different email clients. Helps in finding any accessibility issues that might arise, as well as other problems or challenges that some email clients put up. The best part being a live editor helps in seeing your changes right away.
February 03, 2024

Litmus in Marketing

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Like I said we only use it for checking the deliverability of our marketing emails. We use Litmus on every email we send out and keep a record on how our brands are doing. That's the only specific scenario we use Litmus for.
February 01, 2024

Litmus- Good

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Litmus is well-suited for scenarios involving email testing, rendering, and enhancing email deliverability. It's particularly effective in ensuring emails are displayed correctly across different devices and email clients. However, it may be less appropriate for tasks outside of email testing and analytics, as its primary focus is on email-related functions.
January 26, 2024

Litmus Review

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Litmus is well suited for testing if email renders look good. I only use it for this specific use case, so I am not familiar with the other features.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Litmus proves highly effective in scenarios demanding thorough and swift testing of diverse and visually intricate email campaigns, particularly in cross-platform environments where consistent rendering across various ESPs and devices is essential. Its quick and reliable testing capabilities make it well-suited for last-minute QA checks, ensuring campaigns meet tight deadlines. Litmus excels in verifying responsive design, contributing to a positive user experience. Additionally, its user-friendly interface facilitates collaborative workflows, making it ideal for our agency with multiple stakeholders involved in the email marketing process. However, for smaller organizations with budget constraints or those with simpler, less frequent email campaigns, Litmus may be perceived as overly comprehensive, potentially making it less appropriate in such scenarios.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Litmus is probably one of the best email QA tools. With our ESP, we have a built in email QA tool but it is not nearly as sophisticated (or trustworthy) as Litmus. And customer service - I have never had a bad experience with Litmus. Their support team is helpful and very knowledgable. And, the Litmus Live email conference was one of the best conferences, I've ever attended.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Litmus is well suited for both marketing companies that want to support their customers and provide value to their services, as well as business owners, both small and large, who want to verify that the marketing campaigns they are sending to their potential and current customers are coming through professionally and correctly.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
- Litmus well suited when you need to test your email template on multiple devices
- Litmus well suited when you have a different collaborators to work on email validation
-Litmus is well suited when you don not have enough coding/html skills
- Litmus less appropriate when you use always the same email template and that is very simple
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