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Opendock has proven to be a valuable tool for businesses looking to streamline their logistics processes. With this software, users have …
Overview
What is Opendock?
Opendock, developed by Loadsmart Inc., is a dock scheduling software designed to streamline logistics planning and enhance operational efficiency. According to the vendor, this software is suitable for warehouses, carriers, 3PL companies, manufacturing facilities, and retail businesses of various sizes....
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What is Opendock?
Opendock is dock scheduling software for warehouses and their deliveries. The solution is used to simplify logistics planning with scheduling, real-time updates, and essential information such as facility availability and PPE requirements, accessed through a portal.
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- No setup fee
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Demos
Opendock Rapid Fire Demo FreightWaves LIVE CHI 720p
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Opendock Demo
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Opendock Demo: December 2020
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Opendock Rapid Fire Demo @FreightWaves
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Nate Allan's Opendock Demo at FreightWaves Future of Supply Chain Event!
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Product Details
- About
- Competitors
- Tech Details
What is Opendock?
Opendock, developed by Loadsmart Inc., is a dock scheduling software designed to streamline logistics planning and enhance operational efficiency. According to the vendor, this software is suitable for warehouses, carriers, 3PL companies, manufacturing facilities, and retail businesses of various sizes. Opendock offers a user-friendly interface and a range of features to simplify the process of scheduling appointments, managing workflows, and exchanging data with other systems.
Key Features
Dock Scheduling Software: According to the vendor, Opendock eliminates the need for phone calls and emails by allowing carriers to book appointments online, saving labor hours and making the business more appealing to carriers.
Simplify Logistics Planning: Opendock provides hassle-free scheduling, real-time updates, and essential information such as facility availability and personal protective equipment (PPE) requirements, facilitating logistics planning.
Create Multiple Locations: The software allows users to create multiple locations with the flexibility to add standard configurations or adjust them to meet the specific needs of each location.
Flexible Scheduling Rules: Opendock offers various scheduling rules, such as minimum and maximum lead times, request/approval processes, daily appointment limits, and overbooking options, allowing warehouses to effectively manage their operations.
Customized Availability: According to the vendor, Opendock enables users to create custom load types, durations, timings, and constraints for their facilities, providing greater control over appointment scheduling.
Carrier Scorecard: Opendock allows users to quickly assess carrier performance by providing appointment volume and performance metrics such as on-time percentage, late appointments, cancellations, no-shows, and reschedules.
Reporting and Analytics: Users can build custom reports or utilize the API to integrate Opendock data with internal reporting tools, facilitating analysis and decision-making.
Tagging and Monitoring: Opendock offers tagging functionality to monitor and analyze appointment data. Users can create universal tags or customize tags to provide more fine-tuned data for greater accountability.
Appointment Audit Log: The software maintains a comprehensive record of appointment updates, including scheduling, status changes, and appointment detail modifications, enhancing transparency.
Seamless Integration: Opendock can easily integrate with transportation management systems (TMS), warehouse management systems (WMS), yard management systems (YMS), and enterprise resource planning (ERP) systems, allowing for efficient data exchange and operational visibility.
Opendock Competitors
Opendock Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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- Business Problems Solved
Opendock has proven to be a valuable tool for businesses looking to streamline their logistics processes. With this software, users have experienced significant improvements in efficiency and communication. One of the key problems that Opendock solves is the lengthy turnaround times at docks, reducing them from 1-2 hours to less than an hour. This not only saves time but also increases productivity and throughput.
The centralized scheduling feature of Opendock has been highly praised by users. It allows for the easy organization of inbound shipments and provides all stakeholders with access to the schedule, eliminating the need for constant communication and paperwork. Users appreciate the convenience of having all the necessary information in one accessible spot, making it easier to track loads and keep updates current.
Another business problem solved by Opendock is the efficient management of deliveries to warehouses. The software assists in scheduling appointments, organizing truck flow in the yard, and improving traceability of shipments. This helps departments involved in the logistics process find reliable information and keeps the entire process more organized. Additionally, Opendock helps limit traffic in small yards, making them safer and more productive.
By eliminating the need for phone calls and email communication, Opendock saves valuable time for both businesses and drivers. Users can input tracking data for customers and track incoming orders, leading to on-time deliveries and real-time updates. Moreover, the software enables customers to access updates without contacting the company directly, resulting in improved customer satisfaction.
While some users have found it challenging to transition to the updated version of Opendock, many still appreciate its benefits. The software provides visibility into dock schedules, allowing for more efficient use of doors and increasing the number of appointments businesses can take in while ensuring timely service. Carriers can schedule their own appointments using the software, which provides a visual version of the schedule for the whole team to see.
Overall, Opendock solves various business problems related to dock efficiencies, scheduling, communication, and delivery tracking. It improves operational efficiency, reduces costs, and enhances customer satisfaction by providing a centralized and streamlined solution for logistics management.