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LoanPro

LoanPro

Overview

What is LoanPro?

LoanPro is software with features including payment solutions, data management, customer communication, and reporting. LoanPro also provides data management features such as verification tools, storage, and live amortization.LoanPro is an API-based, fully-scalable, lending solution in the US/Canadian marketplace. Its configuration…

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Recent Reviews

TrustRadius Insights

LoanPro has become a valuable tool for businesses looking to streamline their loan servicing and automate collections. Users have reported …
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Product Details

What is LoanPro?

LoanPro is software with features including payment solutions, data management, customer communication, and reporting. LoanPro also provides data management features such as verification tools, storage, and live amortization.

LoanPro is an API-based, fully-scalable, lending solution in the US/Canadian marketplace. Its configuration first approach allows for custom rules and wizards to make loan tracking easier, automated workflow, and scalability. LoanPro is presented as an ideal loan management software for mid-market and enterprise lenders. With LoanPro, the vendor states lenders enjoy increased transparency, security, control, flexibility, real-time database access, calculation accuracy, and scalability, all on a PCI-DSS & SOC I & II certified platform.

LoanPro Features

  • Supported: Configuration first approach for a simple step by step lending process
  • Supported: Integrations through our robust and up-to-date API
  • Supported: Built on AWS for complete scalability

LoanPro Screenshots

Screenshot of New loan setupScreenshot of Loan terms setupScreenshot of Admin statsScreenshot of Loan summary page

LoanPro Video

Todd is a new user of LoanPro who now has free time because of it.

LoanPro Integrations

LoanPro Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesUnited States, Canada
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Comparisons

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Reviews and Ratings

(8)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

LoanPro has become a valuable tool for businesses looking to streamline their loan servicing and automate collections. Users have reported that the platform is modern and efficient, making it easy to set up and run consumer lending platforms. By using LoanPro, businesses are able to reduce the need for manual work and staffing, saving time and resources.

LoanPro is a flexible loan servicing solution that can handle various types of loans, ranging from consumer unsecured to SBA servicing. It has helped businesses keep accurate records of loan files, make adjustments for irregular payments, and send out monthly statements easily. The software provides a centralized location for documentation, portfolio management, and collection efforts, with helpful support from the team.

Users appreciate LoanPro's features, value, and ease of use. It has exceeded expectations for new online lenders by offering comprehensive functionality and seamless implementation. The automated collections feature of LoanPro has significantly reduced the need for manual intervention, easing the burden of finding and managing collectors. With plans to bring loan servicing in-house in the future, businesses have shown confidence in the platform's capabilities.

Responsive and Knowledgeable Support Team: Many users have praised the support department, stating that they are a great team of professionals who provide excellent service and assistance. Several reviewers have specifically mentioned their extensive knowledge about loan servicing and their helpfulness in providing support.

Robust API for Easy Implementation: Users have found the software's API to be robust and intuitive, making it easy to implement and develop new features. This has been appreciated by several reviewers who mention that it allows them to easily integrate LoanPro into their existing systems.

Modern UI Interface for User-Friendly Experience: The modern UI interface of the software has been highly appreciated by users, making day-to-day use of the software enjoyable and user-friendly. Several reviewers have mentioned how this interface enhances their overall experience with LoanPro.

Lack of Customization: Several users have expressed frustration with the software's lack of customization options. They were promised a highly customizable solution but found that many aspects were not customizable, which has hindered their ability to tailor the software to their specific needs.

Poor Support: Multiple reviewers have been dissatisfied with the support provided by LoanPro. They reported receiving unhelpful support and unresolved issues, leading to a negative experience and a sense of dissatisfaction.

Limited Integration Options: Some users mentioned that they were unable to use their preferred text reminder service because LoanPro only partnered with a specific company, limiting their options and forcing them to work with a service provider that may not meet all of their requirements.

Reviews

(1-3 of 3)
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Score 10 out of 10
Vetted Review
Verified User
We've almost entirely automated collections. It was a struggle for us to find good collectors, and since LoanPro automatically follows up on payments, we haven't needed to staff the same workforce.
  • Automate collections
  • Organize lending pools
  • Adaptable for growth
  • So far so good
Helm Capital went through several outdated and archaic providers before finally getting LoanPro a few years back. Couldn't be happier!
  • Recurring billing
  • Past due organization
  • Allowed us to collect more with fewer employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use LoanPro as our company-wide Loan Management software, it is robust enough to handle a variety of Loan and Lease products and that flexibility is primarily why we chose it. We do not service our own loans on LoanPro but intend to in the future.
  • Smooth Sleek UI and Zero Bugs (so far!)
  • Customizable Segmentations (Loan Statuses/Portfolios)
  • Several Bolt-On Ready-To-Go Integrated Vendors for items like SMS Email Phone etc.
  • Screen spacing can be improved or optimized better.
  • Contract is somewhat rigid to Loan Volumes.
Great for transition of a Autopal Software user (we had been on Autopal for 6 years before converting over to LoanPro).
  • API Capability
  • Ease of Conversion
  • Price and Cost Efficiency
  • Better Customer Experience
  • More Control over Security Levels (Employees & Vendors)
  • Increased Scalability to Grow
Chris Del | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We led the launch of a new online lender and had to select a modern loan servicing platform. We were aware of others in the market and their legacy tech, or limited functionality. We were referred to LoanPro, did a thorough investigation on their platform, functionality and api's. Platform seemed to meet all expectations and then some. We selected LoanPro, the implementation was seamless and since having the platform we have had our expectations met 110%.
  • API
  • Easy UI
  • Easy Configuration
  • Super Support
  • They meet all expectaitons
Any lender that needs to manage a portfolio, provide servicing or have a thoughtful collection process.
  • Ability to scale without driving Opex
  • Better User Experience for my customers
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