Name: Local Measure Guest Experience Suite
Rating: 9 (2 reviews)
Author: Local Measure

Help Desk

Kiosk

Web and Video Conferencing

Customer Support

Agile Development

Image Recognition

Service Mesh

Development

Alumni Management

School Management

Education

Board Management

Business Intelligence (BI)

Collaboration

Digital Rights Management (DRM)

Enhanced 911 (E911)

Enterprise

Accounting

Invoicing

Nonprofit Accounting

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

HR Service Delivery

Payroll

Talent Intelligence

Talent Management

Vendor Management Systems (VMS)

Workforce Analytics

Workforce Management

Human Resources

Application Lifecycle Management (ALM)

Cloud Cost Management

Cloud Storage

Database Performance Monitoring

Email Verification

Fraud Detection

IP Address Management (IPAM)

IT Asset Disposal

Integration Platform as a Service (iPaaS)

License Management

Low-Code Development

Managed IT Service

Master Data Management (MDM)

Network Diagnostics

Network Performance Monitoring

Network Simulation

NoSQL Databases

Rack Servers

Tape Storage

Wireless LAN

Workload Automation

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Blogging

Content Management

Digital Rewards

Email Marketing

Marketing Automation

Online Proofing

Screen and Video Capture

Social Media Management

Survey & Forms Building

Video Editing

Web Analytics

Website Builder

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Sales Consulting

Sales

API Security

File Integrity Monitoring

Security Orchestration, Automation and Response (SOAR)

Security

Animation

Construction Management

Debt Collection

ID Card

Last Mile Delivery

Municipal

Vertical-Specific

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The Local Measure Guest Experience Suite has proven to be a valuable tool for businesses in solving various key business problems. Users have reported improvements in service delivery by leveraging the analytics provided by the software, allowing them to gain insights into their clients and make data-driven decisions. Additionally, the secure database system has effectively stored customer contacts, ensuring that valuable information remains safe and easily accessible.

Customer engagement has significantly increased as a result of using the software, leading to higher sales and attracting more clients. By enhancing the overall customer experience, businesses have been able to identify and connect with members who love their product and encourage them to spread the word online. The availability of data has also enabled users to delve deeper into problems and work towards finding effective solutions.

Furthermore, the Local Measure Guest Experience Suite offers a centralized platform for managing social media platforms, providing a one-stop solution for businesses. Users can easily review and manage customer sentiment through a single dashboard, making customer engagement more accessible to a larger number of team members across multiple hotels. The software's multi-business overview feature allows users to efficiently manage social posts across different accounts in one place. This streamlines workflows and improves efficiency for businesses with multiple locations or brands.

In addition, users have found value in the ability of the software to help them find organic content to share with their members, enhancing engagement further. The platform's communication capabilities provide an effective means for businesses to get in touch with their guests and interact with them seamlessly.

Overall, the Local Measure Guest Experience Suite addresses various business challenges such as improving service delivery, increasing customer engagement, managing social media platforms effectively, and enhancing the overall customer experience. By leveraging the software's features and capabilities, businesses can achieve better outcomes and drive success in today's competitive landscape.

Elegant and Convenient Customer Center: Users have praised Local Measure's customer center for its elegance and convenience, allowing potential customers to interact with their business at their own convenience. 

Multi-Channel Integration: Several reviewers have appreciated the software's ability to easily connect multiple channels and communication platforms. This feature has been particularly helpful in streamlining workflows and improving efficiency.

Easy Monitoring of Social Media Platforms: Many users have found Local Measure's app to be a convenient tool for overseeing multiple social media platforms across a portfolio of hotels. The app allows them to monitor activities and engage with visitors on the go, making it an invaluable asset for managing online presence effectively.

Lack of Tutorial Videos: Some users have expressed the need for more informational tutorial videos to be easily accessible for their teams. 

Cumbersome Social Media Publishing: Users have found the process of scheduling and publishing posts to social media platforms, particularly Instagram, to be cumbersome as they are required to manually publish content using the Local Measure app on their phone.

Additional Step Required for Publishing: Users find it inconvenient to have to go through an additional step and use another app for publishing content, which can be seen as a drawback in terms of efficiency and user experience.

Local Measure is a customer communications management platform from the company of the same name in Surry Hills, helping businesses connect with their customers and create change in their organizations to enable exceptional experiences.

Basic

Premium

Hotspot PRO

Hotspot MAX

Hotspot MAX 3X

Local Measure Guest Experience Suite

WiFi Hotspot Software provide legally compliant hotspots for use by a business's customers and offer additional marketing functions like gathering customer demographic and web usage data.

WiFi Hotspot

Local Measure

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

Local Measure Guest Experience Suite

Overview

What is Local Measure Guest Experience Suite?