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What is LocalClarity?

LocalClarity offers national brands, franchises, and digital agencies of all sizes a scalable platform for local search listing and reputation management. The vendor states its differentiators include:"Live" direct spreadsheet management of listings. Users achieve visibility and control over hundreds or…

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Clients of this product have found it extremely useful for aggregating all their reviews from various review boards into one Inbox for …
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Product Details

What is LocalClarity?

LocalClarity offers national brands, franchises, and digital agencies of all sizes a scalable platform for local search listing and reputation management. The vendor states its differentiators include:
  • "Live" direct spreadsheet management of listings. Users achieve visibility and control over hundreds or thousands of locations with just a few clicks.
  • EXPLORE review response workflow improves team productivity while improving the quality of on-brand replies.
  • Distributed Voice of Customer reporting to share critical content to local stores. Delivery weekly updates to hundreds or thousands of managers automatically.
  • Intelligent Auto Response lets users automate responses to no-comment reviews without sacrificing personalization.
  • Single-Source of Trust integrations connect websites directly to listings so that users can finally achieve their "set it and forget it" for routine hour and holiday updates.

LocalClarity Features

  • Supported: Reputation Management
  • Supported: Local Search Optimization
  • Supported: Search Insights Reporting
  • Supported: Competitor Tracking
  • Supported: Local Social
  • Supported: Enterprise Control
  • Supported: Employer Brand Monitoring
  • Supported: Software & App Monitoring
  • Supported: Bulk Location Social Posting
  • Supported: Review Showcase

LocalClarity Video

LocalClarity, Helping Bob Manage His Google Local Reviews

LocalClarity Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported LanguagesEnglish, German, French, Spanish, Italian, Portuguese, Dutch, Mandarin, Arabic, Japanese, Thai, Pilipino, Vietnamese

LocalClarity Customer Size Distribution

Small Businesses (1-50 employees)10%
Mid-Size Companies (51-500 employees)40%
Enterprises (more than 500 employees)50%
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Reviews and Ratings


Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Clients of this product have found it extremely useful for aggregating all their reviews from various review boards into one Inbox for easy management. By providing a platform to manage reviews, location GMB listings, posts, and images efficiently, the product offers a solid full-featured solution for managing online reputation and delivering a seamless customer experience. Users appreciate the efficiency in checking client locations, media uploads, ratings, and the detailed reporting system. The automated reports save time and provide valuable information to clients, allowing them to make data-driven decisions. Additionally, the tool allows for collating, reporting, and disseminating review data across multiple locations and providers, providing better business insights. The solution is considered the strongest in the marketplace and users express a desire to be involved in future development. Overall, this reliable and forward-thinking product delivers exceptional value at an exceptional price point.

Clear and Easy to Use Platform: Reviewers have consistently praised Local Clarity for its clear, informative, and easy-to-use platform. Multiple users have found it simple to navigate and understand, making it a valuable tool for managing reviews and online reputation.

Responsive Support Team: Many users have appreciated the quick response time of Local Clarity's support team. They have found the team to be amazing to deal with and commend them for their attentiveness in addressing concerns. This responsive support has been a key factor in ensuring customer satisfaction.

Robust Reporting Features: The reporting feature of Local Clarity has received high praise from reviewers. Users love how clear and easy-to-understand the reports are, providing valuable insights into their business's performance. Additionally, they find the reviews inbox feature convenient as it allows them to respond to reviews from one central location.

Cons: Limited messaging system: Some users have mentioned that the messaging system on Local Clarity may not be as interactive as some other platforms in regards to social media. However, they acknowledge that LocalClarity specializes in location data. Non-live incoming posts: A few reviewers have suggested that the incoming posts on Local Clarity are not live. However, they also mentioned that LocalClarity has been continuously improving and adapting to client needs. Initial bugs and issues: Several users reported encountering minor bugs initially with Local Clarity, such as an issue with recognizing an Australian region or a location registering as an American state. However, they were pleased with how quickly these issues were resolved by the support team.


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Companies can't remove reviews or game the system. Here's why
Nick Samson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
We are a Brand Experience & Reputation Management solutions provider for some of Canada's leading multi-location brands. Four years ago, we began searching for an Online Reputation Management solution to provide to our clients and throughout our journey, we were exposed to a couple dozen or so Online Reputation/Review Management/Listing Management solutions, including LocalClarity and after each presentation and demo from the other providers, it always pointed back to LocalClarity as being the strongest solution. Their desire to involve their clients in their future development roadmap was unique and demonstrated the ability and desire to listen...and this desire to listen allows them to launch major updates every quarter. In our opinion, LocalClarity is by far the strongest solution available in the marketplace. Speaking of strength, the backbone behind LocalClarity is its management and parent company,, the #1 best-rated enterprise SEO platform in the world as reported by Digital Current, cannot be dismissed. LocalClarity is current, forward-thinking, reliable and delivers an exceptional product at an exceptional price point. We made the right decision four years ago. Our multi-location clients love the solution and look forward to working with LocalClarity for years to come.
  • Simplifies the review management process for multi-location clients
  • Simplifies the local listing management process for multi-location clients
  • Provides crisp and intuative reporting to all stakeholders
  • Enables brands to easily take advantage of Google and Facebook posts
  • Adapts quickly to the changing needs of the market and it's clients
  • The LocalClarity of 24 months ago and even of 12 months ago, is not the LocalClarity of today. Their ability to listen and adapt to their clients needs is truly remarkable. We will always find the need for improvement with any solution we use but LocalClarity's is near perfect and I have no doubt, based on my personal interactions with the LocalClarity team, the solution will continue to be near perfect.
Any multi-location brand that has 20 locations and more, who wished to effortlessly manage their reviews from all review sources including the Apple and Google store, manage their location listings, promote their brand by utilizing Google and Facebook posts, drive their individual Google search rankings and engage all stakeholders in managing the brand's reputation, LocalClarity is the only choice.
  • Ease of use
  • Uncluttered
  • Positive Results
  • As a reseller, LocalClarity is an easy proposition to sell as it's simple, uncluterred, uncomplicated and highly affordable.
  • Due to the way LocalClarity was designed, it provides an automatic reduction in the resources required to handle the daily needs of a mideum to large multi-location chain...and who doesnt like to get the job done right with less resources and costs!
  • With the use of LocalClarity, even as a simplistic example, our clients see an increase in their review ratings, an increase in the number of reviewers posting reviews, an an increase in brand stakeholder engagement working diligently improve customer satisfaction.
None of the above keep up with LocalClarity. That's the reason we decided to partner with LocalClarity and we're proud to have done so. It's one thing to use the solution for yourself but when you engage a leading brand client you already have a relationship with to a solution, making a mistake is not an option...and not once have we felt we made a mistake introducing LocalClarity to any of our existing clients.
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