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Locus Dispatch Management Platform

Locus Dispatch Management Platform

Overview

What is Locus Dispatch Management Platform?

The Locus Dispatch Management Platform is a solution designed to optimize last-mile operations and enhance revenue generation. According to the vendor, this platform leverages advanced technology to streamline fulfillment processes, reduce costs, and scale up operations to meet service level objectives....

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Recent Reviews

TrustRadius Insights

Users have found that the software enhances daily operations, making them more seamless and efficient. With its faster dispatch feature, …
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Pricing

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What is Locus Dispatch Management Platform?

Locus’s scalable solutions include route optimization, real-time tracking and analytics, sales beat optimization, territory planning, vehicle allocation, and network design. The future-ready platform has resulted in $1.2 billion+ savings in logistics costs, 800 million+ miles reductions in distance…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Locus Dispatch Management Platform?

The Locus Dispatch Management Platform is a solution designed to optimize last-mile operations and enhance revenue generation. According to the vendor, this platform leverages advanced technology to streamline fulfillment processes, reduce costs, and scale up operations to meet service level objectives. The product targets enterprise-level businesses in various industries, including retail, 3PL & CEP, e-commerce, e-grocery, and industrial services.

Key Features

Fulfillment Automation: According to the vendor, the platform automates key workflows from order capture to returns and failed deliveries, supporting multiple fulfillment models and fleet types.

Dispatch Planning: The vendor claims that the platform enables seamless management of dispatch operations across multiple channels, significantly reducing planning time and errors through dynamic scheduling and rescheduling capabilities.

Delivery Orchestration: The platform allows businesses to manage captive, contracted, and outsourced fleets on a single platform, streamlining carrier selection and facilitating real-time quotes, serviceability checks, contract renewal, and payment processes, as stated by the vendor.

Track and Trace: According to the vendor, the platform provides enhanced tracking capabilities for all stakeholders in the network, offering predictive alerts on potential SLA breaches and end-to-end visibility with live updates to customers through various communication channels.

Analytics and Insights: The platform offers a robust analytics platform, allowing businesses to gain deep insights and streamline last-mile fulfillment capabilities. The vendor claims that the platform provides intuitive dashboards for easy access to data and performance metrics.

Business Insights: According to the vendor, the platform enables businesses to generate valuable insights from deliveries, including on-time performance, cost, distance, and revenue. The vendor states that businesses can create engaging visual representations and reports using on-ground data.

Location Analytics: The vendor claims that the platform utilizes granular logistics insights to identify recurring patterns of delivery inefficiencies and devise effective strategies to address them.

Order Management: The platform aims to efficiently manage orders from capture to fulfillment, ensuring accurate allocation and sorting to optimize the fulfillment process, according to the vendor.

Delivery Linked Checkout: The vendor states that the platform seamlessly integrates delivery options into the checkout process, providing customers with real-time delivery options and pricing for a seamless purchasing experience.

Hub Operations: According to the vendor, the platform streamlines and optimizes hub operations to improve efficiency in sorting and allocation, ensuring smooth operations and timely deliveries.

Locus Dispatch Management Platform Screenshots

Screenshot of History & Timeline Data

Locus Dispatch Management Platform Video

Locus Dashboard Demonstration

Locus Dispatch Management Platform Competitors

Locus Dispatch Management Platform Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(1)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users have found that the software enhances daily operations, making them more seamless and efficient. With its faster dispatch feature, the product improves overall operational efficiency. Customers have reported cost optimization by being able to plan the best routes for their deliveries. They appreciate the software's assignment and tracking feature, which keeps a detailed record of all transactions. Reviewers have expressed their satisfaction with the product, describing it as excellent and recommending it to others.

The software has proven to be invaluable in multiple use cases such as generating daily route plans for food delivery, optimizing last mile delivery, and ensuring on-time deliveries with a high success rate. Users have praised the software's ability to consider multiple factors when creating routes and its ease of use for drivers. Additionally, the product has received acclaim for its support in optimizing daily route shipments and employing machine learning algorithms to fix geocodes accurately.

Users have reported a positive experience with the software, regarding it as their best logistics partner for managing route plans. They appreciate how it helps in planning fleets optimally to meet dynamic market demand while also resulting in vehicle and distance savings. The software has streamlined operations by enabling smart sorting and improving planning capabilities. Its user-friendly dashboard and app allow easy tracking, mapping, and planning of routes, contributing to achieving SLA improvement.

In summary, users have found that this software is a valuable tool for enhancing daily operations in various industries. It offers faster dispatch, cost optimization, and detailed tracking features that make it an indispensable logistics partner for planning optimal routes and streamlining operations.

Robust and Easy to Use: Users have found the product to be robust and were able to quickly get up and running. They appreciate its ease of use and implementation, especially during the initial wave of the COVID-19 pandemic. The software's ability to handle complexity while being user-friendly has also been praised.

Streamlines Operations with Informative Insights: The software effectively streamlines operations by providing an accurate view of hyperlocal deliveries. Users find the dashboard easy to learn and value the informative insights it provides. Furthermore, they highly appreciate the powerful feature that automatically allocates orders to the delivery fleet.

Excellent Support: Users have received extensive support from the team for all their change requests. The team behind the software is always ready to help and consistently provides great support. Additionally, users praise the quick response times and professionalism of the support team.

Battery Consumption: Some users have mentioned that the Locus Rider app consumes too much battery, which may impact the usability and efficiency of the software. Optimization of battery usage is suggested to improve the overall experience for users.

Delivery Route Optimization: Reviewers have stated that delivery route optimization is an area that needs improvement. This suggests that some users may be experiencing difficulties in efficiently planning and optimizing their delivery routes using the software.

Slow Loading Times: Several users have reported slow loading times with the software, particularly when accessing the dashboard. These delays in loading can potentially hinder productivity and user experience.

Reviews

(1-1 of 1)
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Piyush Mittal | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Locus helps us streamline our logistics operations and give an accurate view of our deliveries. Dashboard is quite informative and easy to learn. The app is user-friendly and the locus team helped us in integration with third-party tools. It is easy to use the live view like ETA, tracking, route mapping, and planning.
  • API support.
  • Fast support channel.
  • Easy to use interface.
  • Location accuracy can be improved.
  • App should be less battery consuming.
  • Software features can be improved.
Locus helps us streamline our logistics operations and give an accurate view of our deliveries. The dashboard is quite informative and easy to learn. It is good in - 1) API integration 2) Fast customer support and 3) Easy user interface. There is some scope for improvement in 1) The App should be less battery-consuming and 2) location accuracy can be improved.
  • Increased customer satisfaction.
  • Timely delivery.
  • Customer retention is good.
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