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Loggly has proven to be an invaluable tool for a wide range of use cases, allowing users to effectively troubleshoot and prevent issues. …
Starting at $79 per month/billed annually
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What is SolarWinds Loggly?
Loggly is a cloud-based log management service provider. It does not require the use of proprietary software agents to collect log data. The service uses open source technologies, including ElasticSearch, Apache Lucene 4 and Apache Kafka.
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Pricing
Standard
$79
Cloud
per month/billed annually
Pro
$159
Cloud
per month/billed annually
Enterprise
$279
Cloud
per month/billed annually
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.loggly.com/plans-and-pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
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- Integrations
- Competitors
- Tech Details
- FAQs
What is SolarWinds Loggly?
Unified Log Analysis and Log Monitoring
With environments spanning on-premises, hybrid, and public cloud environments, IT operations and application teams are inundated with unrelated events, issues, and logs. Every outage or slowdown directly impacts the business, either in lost productivity or lost revenue. Issues must be diagnosed rapidly and resolved across all the dynamically changing components underpinning your heterogeneous web applications, services, and infrastructure.
SolarWinds® Loggly® is presented by the vendor as a cost-effective, hosted, and scalable full-stack, multi-source log management solution combining powerful search and analytics with comprehensive alerting, dashboarding, and reporting to proactively identify problems and significantly reduce Mean Time to Repair (MTTR).
With environments spanning on-premises, hybrid, and public cloud environments, IT operations and application teams are inundated with unrelated events, issues, and logs. Every outage or slowdown directly impacts the business, either in lost productivity or lost revenue. Issues must be diagnosed rapidly and resolved across all the dynamically changing components underpinning your heterogeneous web applications, services, and infrastructure.
SolarWinds® Loggly® is presented by the vendor as a cost-effective, hosted, and scalable full-stack, multi-source log management solution combining powerful search and analytics with comprehensive alerting, dashboarding, and reporting to proactively identify problems and significantly reduce Mean Time to Repair (MTTR).
SolarWinds Loggly Features
- Supported: Highly responsive search at scale
- Supported: Interactive shareable dashboards
- Supported: Anomaly detection and alerts
- Supported: Dynamic Field Explorer™
- Supported: Rapidly pinpoint bottlenecks and failure points
- Supported: Collaborate with all stakeholders
- Supported: New shared agent that collects metrics and logs
- Supported: Add trace context to your logs
SolarWinds Loggly Screenshots
SolarWinds Loggly Integrations
- Mirantis Kubernetes Engine
- Node.js
- Linux
- Amazon S3
- Python
- NGiX
- Apache
SolarWinds Loggly Competitors
SolarWinds Loggly Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
| Supported Countries | All |
| Supported Languages | English, Spanish |
Frequently Asked Questions
Loggly is a cloud-based log management service provider. It does not require the use of proprietary software agents to collect log data. The service uses open source technologies, including ElasticSearch, Apache Lucene 4 and Apache Kafka.
Reviewers rate Usability highest, with a score of 7.8.
The most common users of SolarWinds Loggly are from Mid-sized Companies (51-1,000 employees).
SolarWinds Loggly Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 25% |
| Mid-Size Companies (51-500 employees) | 50% |
| Enterprises (more than 500 employees) | 25% |
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Reviews and Ratings
(79)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Loggly has proven to be an invaluable tool for a wide range of use cases, allowing users to effectively troubleshoot and prevent issues. With its syslog digest capabilities, users can sift through logs to identify the root cause of outages and errors, creating alerts for future prevention. By serving as an aggregation point for streaming logs from network access switches and core routers, Loggly efficiently manages large volumes of data. This makes it a valuable tool for support and engineering teams, providing alerting, monitoring, and issue triage solutions. Additionally, Loggly acts as a central repository for logs from PHP-based apps and servers, offering reports, analysis, and aggregation from different sources. Its flexibility extends to monitoring and debugging large-scale application platforms leveraging multiple microservices. By providing detailed information across different environments, Loggly enables efficient issue tracking and resolution. It also aids in meeting auditing requirements by logging network activity and providing proof of network monitoring. Furthermore, Loggly is widely used to troubleshoot systems, gain insights into performance and health, and visualize trends through its dashboard and alarm capabilities. Whether it's monitoring web traffic, capturing logs to identify security threats on internal and external websites, or monitoring integrations between websites and APIs, Loggly proves to be an essential tool in enhancing monitoring capabilities. Its ability to capture the behavior of software applications during development allows for easier investigation and setting up alerts to prevent service disruptions. Loggly is considered a modern platform for log-file analysis due to its compatibility with Linux systems, plaintext config files, utilization of web standards, and open-source friendly nature. Overall, Loggly plays a crucial role in troubleshooting server and application issues by providing effective solutions for resolving problems.
Intuitive and Easy to Use Interface: Users consistently praise Loggly's intuitive and easy-to-use interface, stating that it simplifies tasks and makes them easier to perform. The user-friendly design allows for quick navigation and access to log data, enhancing overall usability.
Highly Effective Alerting System: Many users appreciate the flexibility and effectiveness of Loggly's alerting system, finding it easy to set up alerts for specific events. Notifications can be received through email or Slack, ensuring that users stay informed about critical issues in their applications.
Comprehensive Integration Options: Reviewers value the extensive integration options provided by Loggly, which support a wide range of log sources and platforms. This feature enables users to consolidate logs from different sources into a centralized location for monitoring and analyzing data effectively.
Confusing User Interface: Many users have expressed frustration with Loggly's user interface, stating that it is confusing and difficult to navigate. They find it challenging to perform tasks effectively due to this issue, which negatively impacts their overall experience with the platform.
Cumbersome Query Language: Some users have found Loggly's query language to be cumbersome and unintuitive. They believe that using the query language adds unnecessary complexity to their log analysis process, making it more time-consuming and challenging to extract meaningful insights from their logs.
Difficulty in Sending Logs: Several users have encountered difficulties when trying to send logs to Loggly, particularly depending on the source system they are using and the level of control they have over it. This has caused inconvenience for these users as they face challenges in seamlessly integrating their logs into Loggly for effective analysis and monitoring.
Users commonly recommend considering alternatives and exploring other options in addition to Loggly. They suggest looking into different logging and monitoring solutions before making a decision.
Another common recommendation is to ensure the correct data is inputted and to tweak the data sending process if necessary. Users advise being careful with the data that is being sent to Loggly and making any necessary adjustments to improve the accuracy of the logs.
Integrations and tools are also mentioned as important factors to consider. Users suggest looking into the available integrations and using tools to build the desired structure for log management and analysis.
It is worth noting that some users recommend spending time reducing log noise and standardizing the log entry process. They emphasize the importance of streamlining the logs to avoid unnecessary clutter and confusion.
Additionally, users suggest using Fluentd as an adapter to ensure Loggly receives all the necessary information. They find it helpful for ensuring smooth communication between systems.
Having someone knowledgeable who can provide training on Loggly is also recommended by users. They believe that having assistance from an expert can greatly enhance the user experience.
Organizing requests and their results is another recommendation made by users. They find Loggly useful in this regard, as it helps them keep track of their requests and easily access the corresponding results.
While many users find Loggly to be a good initial solution, some mention that costs can increase as usage grows. It is advised to keep this in mind when considering long-term usage of the platform.
Overall, users describe Loggly as an excellent solution for debug log management and analysis. They appreciate its functionality, especially with the addition of the live-tail client. Some users compare Loggly to LogEntries and note that they find Loggly to have better polish.
Attribute Ratings
Reviews
(1-25 of 48)Companies can't remove reviews or game the system. Here's why
December 29, 2022
Loggly is Omniscient!
We use it to log network activity. It's often a requirement when audited to provide proof of network monitoring/activity and Loggly helps us meet those needs.
- Logs Network activity to allow for auditing.
- Proactively monitors to point out potential issues.
- Integration with our GitHub application.
December 27, 2022
Solid and cost effective
SolarWinds Loggly is our standard logging solution for our entire cloud platform. If it is logged, it goes to SolarWinds Loggly.
- Reliablity
- Performance
- Ease of use
- Web search interface seems to periodically lose my saved tabs.
December 20, 2022
SolarWinds Loggly Gives You the Insight You Didn't Know You Needed
At my organization we use SolarWinds Loggly to capture web traffic for roughly 60 internal and external websites. We do this through one simple SolarWinds Loggly integration on our load balancer and reverse proxy, NGINX. The traffic that SolarWinds Loggly captures, gives us insight into traffic patterns on our sites. It also gives us the ability to quickly identify security and peformance threats such as DDOS and Brute-force attacks.
- Not surprisingly, SolarWinds Loggly does a great job of capturing logs.
- SolarWinds Loggly has really good reporting and data filtering built into the system.
- SolarWinds Loggly has alerting built into the platform that allows you to create custom notifications. The notifications allow you to proactively see an issue before it affects the end users.
- SolarWinds Loggly has prebuilt plugins for some of the most common data sources. We've only needed the NGINX integration and it was really easy to setup and configure.
- SolarWinds Loggly's customer service has always been responsive and easy to work with.
- It would be great if you could setup SolarWinds Loggly to send a daily summary to your inbox so you can see yesterday's logs without having ot log into SolarWinds Loggly.
- It would be nice to have the ability to share a report with a colleague or outside vendor via email.
December 09, 2022
I'm very happy with SolarWinds Loggly!
We have a lot of integrations between different websites and API's that run in the background. This is sometimes hard to monitor. We use SolarWinds Loggly to keep progress and error logs, fetch statistics on the amount of errors, and get notifications when errors occur. This improved our ability to monitor these integrations immensely.
- Keeping logs from different integrations in 1 place
- Being able to filter to find the relevant logs
- Sending notifications when some logs occur
- More options when setting up alerts would be welcome
- Being able to update an alert query once it is created
- When selecting 'view before and after events', keep the same search parameters (tags, for example)
Score 9 out of 10
Vetted Review
Verified User
We use Loggly as a syslog digest. Normally it is an after-the-fact tool for outages and anomalies. Syslog is an invaluable tool when troubleshooting outages and errors. As we experience outages we go back and sift through Loggly to see what the messages looked like at the event time and create alerts based on them to catch the problems in advance the next time. As a secondary method of catching issues before they become problems, we monitor the gross volume of messages daily. When they spike on a given day we know that something is up and go and find the offending source. Many times we catch the problem before it causes a customer impact event.
- syslog digest
- alerts based on syslog contents
- sanity check on number of daily log events
- post mortem on outages
- the interface could be more intuitive
- repetitive syslog dialog could either be highlighted or ignored by user choice
- when a source spikes it's name could be included in the volume alert email
November 23, 2022
Thank to Loggly, "LOGS" is no longer a dreaded four-letter word.
Loggly gives us valuable insights into otherwise disparate log file data contained in multiple Docker containers. It allows us to have a consolidated view of application logs, exceptions, and events in an integrated dashboard.
- Dashboard
- Smart taxonomy
- Data filtering
- Default retention periods should be a bit longer
- Data can sometimes be slow to propagate
November 23, 2022
Loggly has been great value for the price
Our use of Loggly is mostly limited to storing debug/info/error logs from our software in a format that is both easily searchable and secure.
- We love that we get 1gb of log storage per day (a limit we'll probably never even come close to touching)
- We are able to send alerts based on thresholds that we set.
- The Search feature is very powerful and it allows you to save searches.
- The UI is a bit outdated.
- Longer log storage would be great.
September 21, 2022
Great product but not for us
We needed a well rounded platform to aggregate system logs from all cloud platforms. Loggly provided this and made it easier to quickly troubleshoot issues in the virtual environment and give us a dashboard to view them. Triage of alerts is made easier using the event timeline feature of Loggly and helps to bring down our repair time.
- Customizable Dashboards
- Azure integration
- Webhook integration
- Cost
- Speed of support
- Better searching
- Better user management
September 16, 2022
The Best Log You Want in your Eye!
We use Loggly to monitor any issues, bugs or unexpected behavior including reporting purposes. The problem we faced was that the team required a tool which could easily find and alert on issues that didnt require the developers to login and trail the logs to see what was going on. Instead something more user-friendly that is quick and fast to find and setup alerts going forward. For us this was a win with Loggly.
- Finding particular issues using tags
- Setting up alerts with ease
- Reporting
- User friendly interface
- At this stage we are happy with everything in the product that is catering for our needs
September 14, 2022
Very powerful logging system
Loggly is currently being used in one of our systems for troubleshooting server and application issues and to making sure our transactions correlate. Currently, it is only in one of our systems but it will definitely expand to our other systems due to the powerful troubleshooting and very fast searching capability of Loggly.
- Very fast searching capabilities.
- Easily handles huge volumes of logs.
- Searches are not always very intuitive.
- User management is not the best.
December 22, 2020
A real centralized solution for you application monitoring
We have several apps running on AWS EKS (Kubernetes on AWS), and we've used Loggly as a central repository of the logs for PHP-based apps with different frameworks, and also for the server running these apps. At the time of implementation, AWS didn't have a good central logs tool with reports, aggregate, and analysis from different sources taking into account that this application runs in autoscaling and highly available containers that are being constantly replaced.
- Multiple sources for the logs, the amount of log sources available in Loggly is amazing! You can log from almost everything you can have running out there.
- The charts and dashboards, it's really easy to find and see the information you need to find problems you might be having without noticing.
- Centralization and aggregation, having multiple auto-scalable microservices running Loggly makes it really easy to centralize and aggregate all the data coming from these microservices.
- The volume pricing scheme is tricky, as usually, you don't need more features but just more volume. I think a big improvement would some per/GB/MB pricing scheme if the volume is so important and not the 200MB, 1GB, and 100GB per day jumps that forces you to be controlling how much you log because, usually in the case of an incident, you can have more than 1GB per day but then on a normal day volume can fall below 200MB.
December 15, 2020
Loggly rocks
Loggly is a neat a straight forward product. We use to centralize most of our application and security logs, including WAF data which we then transform into nice dashboards for quick overviews
- Ingestion
- Dashboards
- Alerts
- User management
- SSO
December 11, 2020
Useful, stable service with some possible areas for improvement
We use SolarWinds Loggly extensively in our cloud offerings, not across the whole organization. Using Loggly allows us to focus on real business needs, instead of development and management in-house log solution. Loggly helps a lot with troubleshooting searching, filtering, usage analysis, and graphical presentation of logs. The best feature is easy narrowing down of results by log message parameters.
- Intuitive step-by-step filtering by message attributes.
- Collapsing/extending log event data.
- Flexible log list presentation with selection of attributes to present.
- Graphical presentation of log events.
- Ability to filter out specific type of messages from the list to focus on important ones. Filter by example.
- Ability to send separate streams with cheaper cost and deeper storage, slower access times on demand only in specific cases.
December 11, 2020
Loggly is a great all-in-one-place tool to manage your logs!
We use it as the main tool for all logs that are being generated within Pernod Ricard applications. Both public and internal apps are supposed to send the logs the generate to Loggly.
It helps us to manage from a single point the access to that logs. Thus, we do not have to administer several tools.
It helps us to manage from a single point the access to that logs. Thus, we do not have to administer several tools.
- The search engine particularly quick.
- The ability to separate the access to various namespaces.
- Sometimes the filters for the requests fail and we do not know why
- We had issues with the SSO : the users had access to all the namespaces
December 09, 2020
SolarWinds Loggly Review by a Mid-Level DevOps Engineer
Loggly is being used by all of our applications across the company by our engineering staff. Loggly helps our engineers accurately filter and sort logs to help debugging test and production code. To help our engineers with debugging their code our Loggly system is setup to work with SolarWinds AppOptics to pin-point errors when they occur.
- Easily takes sys-log connections from an app's standard output.
- Easy to navigate the user interface.
- Begins ingesting logs as soon as the connection to an app is made.
- Having to add users to Loggly after having created them in AppOptics could be improved.
- When search parameters are too specific Loggly often has a hard time filtering for what I'm looking for.
- While it's easy to navigate, the UI isn't very pretty.
December 08, 2020
Detailed logging without much setup.
We are using Loggly to better monitor and debug a large scale application platform that is leveraging multiple microservices. We also have it configured into our web application talking to these services. Loggly provides us detailed information across all four environments (development, QA, UAT, Production) that enables us to better analyze and consolidate activity that can be interrelated at times.
- Aggregation
- Filtering
- Detailed Information
- Configuration
- Visualization
- Organization
October 06, 2020
Complete log management solution at fair price
It is being used now by our IT department, specifically by our dev team. It helps address our business continuity and as well as troubleshooting for our in-house software solutions we recently launched.
- Easy enough to set up between our Azure environment and our on-prem.
- Customizable to our needs.
- No noticeable limitations to logging.
- There was once a difficult issue to assess where the logs were occurring/transferring far too often, costing us additional data charges in Azure. Would be nice to have built in alerts for this kind of abnormal behavior.
October 05, 2020
Loggly's as easy to use as a Linux tail
As we provide a PaaS to both internal employees and our partners, SolarWinds Loggly is essential to monitoring and diagnosing our cloud-based infrastructure. It's been essential for both our development team and our IT group to monitor usage and performance while also identifying and resolving any issues that come up.
- Fast setup and deployment.
- Very customizable.
- Searching and sorting relevant data is intuitive.
- It's not free.
- Won't run stand-alone on-premises.
- Doesn't look as slick as some other alternatives.
October 02, 2020
Fire and forget logs
We use Loggly as an aggregation point to stream logs from network access switches and core routers. There can be quite a lot of data and existing solutions relied on older database technologies which broke down after a time and we'd have to manually intervene to truncate tables, etc. Loggly manages the entire process for us and just works.
- Keeps working!
- Fast searches.
- Easy to configure searches - you don't have to be an expert in RegExp...
- Not all searches are intuitive.
- We have to use a log aggregating device to ship our logs to Loggly as our network devices can not connect on an encrypted protocol. I would prefer if we could use some sort of VPN-based connector to ship logs securely.
- Sometimes when drilled down, it can be difficult to fully reset a search term to back all the way out of a drill down.
October 02, 2020
Loggly - a win for our estate log management and alerting
We previously had a very disjointed way of gathering, searching and responding to issues that where logged from our systems and apps, implementing Loggly across the whole of our server estate has enabled us to track down issues quickly, allowing them to be dealt with efficiently and with minimal issues to the company.
We are able to log different areas of the business, grouping systems and apps. this allows our searching and history tracing for logs to be much more effective.
We are able to log different areas of the business, grouping systems and apps. this allows our searching and history tracing for logs to be much more effective.
- The collection tools for Loggly are very strong and the setup for those tools is incredibly easy.
- Support are fairly quick to respond and super helpful.
- Capturing and interrogating logs is easy across many deployments, platforms and devices.
- Sometimes queries don't work as you think they should.
- Getting data arranged so that everything comes to play is fiddly.
- Daily data limits can be a pain if you have a spike in logging.
October 01, 2020
Look harder for alternatives to Loggy
Loggly is our centralized logging and alerting service. It's part of our overall monitoring solution which also includes Prometheus, InfluxDB, and Grafana. It was initially only used by the Software Development and Cloud Engineering teams but has grown to also include Support and Operations.
- Vendor-hosted and fully managed.
- It performs reasonably well.
- User management is awful (deleted users are "renamed" and still appear in the system; no SSO).
- Pricing is too high, given the limited features (yes, it's cheaper than many alternatives but they offer much more functionality).
- UI feels clunky and dated.
- Only 2 customer tokens allowed - why?
- Pricing only based on basic ingestion/retention values - what about e.g. retaining ERROR logs for longer than DEBUG logs, or retaining PROD logs longer than DEV logs?
October 01, 2020
Loggly helps us daily. However, its search and reporting capabilities also leave us wanting more.
Loggly allows us to collect the logs from our various services in our solution and see them in one place.
- Loggly is easy to integration. If you can make JSON from your logs you can use it. Adding it to a Python stack was trivial. Standard python logging, Loggly backend.
- Easy user management to allow people see view the logs.
- Documented API to retrieve and query the logs.
- The search interface. It remembers the last time window you chose. So you constantly are looking at the wrong logs.
- Everything is chunked on words. So searching for say an email address does not consistently work be it breaks someone@somewhere.com into someone, somewhere, com.
- filtering in the results is quite limited. Copy and paste is often broken by how the results are displayed.
- Finding the link to share a particular log is a process of frustration of finding just the right place to click to make the buttons appear.
October 01, 2020
Loggly is the log aggregator for us
My team manages the content management system for our local government website. We use Loggly to collect logs from our Drupal website and send us email notifications when certain log thresholds are reached in order to alert us to potential issues with the website.
- Aggregate logs from different sources.
- Easily sort and filter logs based on ad-hoc parameters.
- Create charts based on logs.
- Can be difficult to send logs to Loggly depending on your source and how much flexibility/control you have over your source system.
October 01, 2020
Easy and quick logfile monitoring
We use SolarWinds Loggly to monitor one specific server. Our clients need us to deliver reliably and thorough monitoring is essential for reliability. Monitoring the log files of the server helps us to detect issues before they affect the system.
We monitor operating system, web server and application logs. This allows us to detect load peaks, issues in the application, attempted attacks or any other anomalies early.
We monitor operating system, web server and application logs. This allows us to detect load peaks, issues in the application, attempted attacks or any other anomalies early.
- A key feature for me is drilling down logs, finding what I am looking for quickly.
- Creating graphs and dashboards for important information at a glance.
- Setting alarms in case something unexpected happens.
- Adding log sources is easy.
- Users that want to use Loggly to its full power need to invest some time.
- It's not very cheap.
- I struggled adding logs with dynamic names.
September 30, 2020
Log it real, with Loggly
It's currently being used by the IT/Engineering team for managing log across different stacks we use at the backend. Purely for log analysis and issue resolutions. It's generally useful for us to pinpoint unusual traffic in various services and also have notifications via email setup in place for reporting critical errors.
- Great search experience.
- Good buffer to handle one off data volumes exceeding plan limits.
- Awesome alert mechanism with filters & threshold.
- No proper key indexing for logs synced via default lambda blueprint.
- Tag based filtering disappear while looking nearby events.