Loggly Reviews

27 Ratings
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Score 9.0 out of 100

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Reviews (1-13 of 13)

Sean Patterson | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
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We are using Loggly to better monitor and debug a large scale application platform that is leveraging multiple microservices. We also have it configured into our web application talking to these services. Loggly provides us detailed information across all four environments (development, QA, UAT, Production) that enables us to better analyze and consolidate activity that can be interrelated at times.
  • Aggregation
  • Filtering
  • Detailed Information
  • Configuration
  • Visualization
  • Organization
Loggly is well suited to be a "catch all" for information that you don't need to have highly sorted/analyzed. It is schemaless in nature, which makes it a great fit for web logs, server logs, and other types of information. Because it is schemaless, it will not be a good for for situations where you need to aggregate and track specific log information.
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Marios Vasiliou | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
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We tried Loggly in some of our servers for the monitoring and alerting of log files. We used it with Nginx on Ubuntu Linux. The problem was that it was too painful to monitor logs and find the necessary information without an app because logs are huge and you must log in every day with SSH and inspect all logs
  • Implementation. The implementation was pretty straight forward and worked very well. Also, it has a Laravel package.
  • Alerting. Creating alerts with emails or Slack was a piece of cake.
  • Filtering. Filter your logs was very easy and fast.
  • UI is very simple and easy to use.
  • Price. If you compare it to other similar apps it is very pricey. Especially for storage and user limitations.
  • Amazon S3 archiving is only for the pro package. Other apps give it for free.
Suitable for companies with a few users and not a lot of data. If you want something fast and light, you have 1-2 users monitoring the logs and you want a simple UI and you don't have a lot of data I believe Loggly is the best. If you have a lot of users and a lot of data then Loggly may not be for you.
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Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
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While Loggly is not technically open-source, it is a modern platform for log-file analysis. Oftentimes, in our projects we will acquire competing DevOps stacks, in order to evaluate their effectiveness for us. Our criteria is usually very simple: 1. Does it work? 2.) Does it work on Linux? 3.) Does it use .config file format, or similar plaintext config files? (we generally try to stay away from XML-based file formats, or proprietary formats (think: binary), due to the overhead, and complexity that we feel does not work for us) 4.) is it modern? (i.e. if there is a UX component to the project, does it employ web-standards, such as NodeJS, HTML5, Angular, et. al) 5. It is open-source friendly? (i.e. is it built with Open Source tools, or is the Licensing less restrictive than Microsoft EULA?) Technical difficulty is almost never a concern for my team.
  • Modern: Loggly is modern: Dashboards, realtime information and the ability speak many different data sources and environments makes it an attractive choice
  • Configurability: Loggly gets log parsing right: by allowing you to in real time- filtering of log data, tagging and identifying data sources
  • DevOps friendly: Loggly is very Componentized: You can have an instance of Loggly running that will Monitor your Linux instance, in addition to all of it's services, as an example. Also, you can start/stop Loggly, without affecting your other components
  • Commodity: Loggly is protected by the company's need to convert Loggly into a retail product. While this is fine for the Company, it may limit individual developers from having immediate access to a product they would otherwise adopt. Therefore, Loggly really is geared towards Companies and Commercial Entities
  • Feature creep: Loggly stands in competition with other packages that are open-sourced. And while this is not bad from a Commercial view point (every needs to eat, right?), it almost automatically makes it a 2nd place package, without adding in a killer feature that adds additional value to Developers and DevOps Analysts
  • Parsing: Sometimes, when working with other packages, you get used to a configuration format. Loggly is not so dissimilar that it's hard to read / write, but it's not a one-to-one with say, Logstash. This is more of an annoyance than a real problem, and if you include putting your files into a Repo, then this is even less an annoyance.
Loggly is a great replacement for LogStash, if your project dictates features that LogStash does not have, that Loggly does (which, I can't really think of).

The only real feature of Loggly that most (myself included) can defend, is its cloud logging. Other than that, Loggly does not offer so many more features that Logstash could not replace.

I am recommending Loggly highly, though because its learning curve is so small, that in a commercial environment, where analysts are exposed to it for the first time will have no trouble wrapping their minds around it, and thus can add it to their resume as a real skill. This is really the only real environment for modern, DevOps based software that's not open source: a commercial environment where a company can absorb the cost, and thus maintain control over their investment, also while allowing its employees the ability to easily do what open source platforms are doing for the individual DevOps Analyst/Developer.
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Anonymous | TrustRadius Reviewer
March 11, 2019

Loggly simply works

Score 8 out of 10
Vetted Review
Verified User
Review Source
We use Loggly to monitor and secure our servers across our portfolio of satellite setups. It is used primarily to manage the typical maintenance of our systems, but has also evolved to become part of our security workflow.
  • Flexible dashboards
  • Ease of initial installation
  • Live feed is useful and allows for quick exploration of incoming issues
  • Initial setup of dashboards has a steep learning curve.
  • I find help and guides to be lacking.
  • I find the subscription offers are not accomodating for all use cases, and should be finer grained to allow for a better price/need match.
Loggly is well suited to alert on typical issues that come up at the server level given the particular software setups that we utilise. We have particular problems that need to be monitored, when these appear we are informed [and can] take action quickly. It is a straightforward function but one that is of high value for us. As we continue to use Loggly we are broadening the points on which monitoring takes place, continuing to expand its value for our operations.

I cannot comment on less appropriate scenarios as it fulfills on the core scenario for which we installed it.
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Anonymous | TrustRadius Reviewer
Score 10 out of 10
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Verified User
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I use Loggly at my home for monitoring the logs from around 10 services. It saves me time by reviewing logs online. Loggly also helped me solve a problem with one of my services I wasn't even aware of. Currently, Loggly works on one of my machines which produces around 500 logs daily so I can't say much about performance. Search windows recommend names of the indexed fields so you don't have to know the structure by heart. You can easily install file monitoring by running a prepared script from SolarWinds, which will update your rsyslog configuration, which is nice. In my current company, we use a similar tool 'Kibana ' and I don't see much differences.
  • Runs in the cloud. You don't have to install it on premise.
  • Has a prepared script for rsyslog updates. You don't have to know your rsyslog configuration, the prepared script will do all the work for you.
  • I can't change the order of the tabs (saved searches).
Personally, I use it for monitoring on one bare-metal machine. I use cloud installation, so my local machine is not overloaded with monitoring. This is a perfect solution for a small infrastructure like mine.
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Anonymous | TrustRadius Reviewer
Score 10 out of 10
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Verified User
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Loggly is used to easily manage centralized logging needs in a best-practice way for a new development effort. Best case scenario, it begins to be used across the company to ease the problem of debugging and proactively monitoring installations for any issues, or to implement improvements and fixes before they become a fire to be put out.
  • JSON parsing.
  • Quick start-up time.
  • Filtering and Alerts.
  • Libraries to support logging from different places, e.g. java. We found one that works for us, but many are not very well maintained, or not full featured. It'd be nice if Loggly actually created and maintained their own instead of referring to others' creations.
  • Supporting permissions on Live Tail log viewing.
Great for easy setup and centralized logging from a Java application. I haven't used it in other scenarios, but it seems good for both new applications and existing ones.
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Anonymous | TrustRadius Reviewer
March 08, 2019

Easy to setup.

Score 6 out of 10
Vetted Review
Verified User
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We wanted to do log centralization for enterprise networking product.
  • Capturing Django Logs
  • Easy to install
  • Capturing system logs
  • The main concern was that the agent that installed the software was sending data to the cloud. We didn't know what all the data was being sent.
Easy to install and quick to setup. Easy setup for a Django stack.
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Anonymous | TrustRadius Reviewer
February 28, 2019

Loggly Review

Score 10 out of 10
Vetted Review
Verified User
Review Source
I used it for application logging only. It has addressed the areas that I needed it to and has all of the functionality required for the simple use I require it for.
  • It is a cheap option which suits me well.
  • It is cross-platform.
  • Improvements on the JavaScript side.
  • Filters should not log duplicate errors.
  • Chat should provide immediate answers for free users.
I used angular application logging but any server-side logging is also useful. It is a cross-platform application.
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Anonymous | TrustRadius Reviewer
February 26, 2019

Loggly Review

Score 7 out of 10
Vetted Review
Verified User
Review Source
It is being used by the IT team to log APIs and service logs.
  • It provides a flexible dashboard where we can aggregate and surface meaningful data for our technical team.
  • We can search for logs.
  • They provide prompt support and were helpful.
  • Searching for logs can be difficult at times.
  • It is not very intuitive and takes some time to learn before getting used to it.
It is more for logging. It is not appropriate for business analytics.
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Ben McClure | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Our organization uses Loggly both for our own internal systems as well as for the websites and services that we provide our clients. We funnel all log-type output from every conceivable place into Loggly, and it allows us to search, filter, correlate events, and receive alerts when bad things start to happen. It's become one of our most valuable troubleshooting tools, as well as an increasingly-preventative measure before or as problems arise.
  • Collects logs from pretty much any place you can imagine. Many applications have Loggly integration, many programming languages have Loggly libraries, and pushing other logs into Loggly is easily scriptable and automatable.
  • Searching and filtering is incredibly deep, and often very intuitive. You can drill down through any data set, filtering or searching on any value within that data set.
  • Saved graphs and dashboards are a great way to visualize what's happening without having to read through each log entry.
  • Loggly has a significant learning curve to figure out how to use it. At first, it can be daunting staring at a collection of thousands and thousands of logs wondering how you're supposed to make sense of any of it. The initial onboarding and training experience could be better in my opinion.
  • Loggly's user interface is adequate but does have some room for improvement in my opinion. It is a collection of tools which work well on their own, and which do tie into each other in many ways, but it doesn't feel like there is a good, cohesive, overall workflow to the application. This is a bit vague, but I feel like it needs more of a concept of a "user dashboard" when you log in providing an overview of things like important/flagged recent log entries, detected anomalies, recently tripped alerts, perhaps links to your favorite or most common/recent graph dashboards.
  • There is always room for more integrations and more ways to pull/collect logs. I would love to see Loggly offer a service which periodically pulls updated logs via SFTP, without the need for me to set up an intermediate shell script on a timer.
If you manage a lot of different systems or frequently find you're jumping between different log files or different platforms when troubleshooting an issue or analyzing activity, then Loggly just might be a perfect fit for your needs. If you host one website or service and simply need to keep tabs on the logs for that one site, then Loggly might be overkill. But beyond that, Loggly can certainly save time and headaches.
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Tarun Mangukiya | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Loggly is being used by our technical team to manage the tracks of our cloud infrastructure. It provides real-time monitoring of all our systems and helps us to figure out errors and bugs.
  • Free Plan suitable for majority of Startups
  • Easy to integrate
  • Majority of Platforms and services are supported
  • Live debugging mode
  • Easy dashboard and search
  • Haven't found much yet!
Loggly is must used logging service for all your infrastructure. It is really helpful when you are managing multiple servers. It keeps track of everything starting from system logging to your application logging. You don't have to worry about rotating daily logs and all, just install an extension/package and you're ready to go. If you're building small-scale application then I won't recommend it.
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Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
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[It's used as a] cloud logger for cloud service, so we can have one platform to check all logs from different servers. Loggly also provides an alert service, so you can define when you can get alerts based on your customized log query.
  • easy to integrate into your code
  • easy to query log
  • can customize log query as alert
[IIt's a] cloud log for cloud service.
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Anonymous | TrustRadius Reviewer
September 06, 2016

Loggly. A great solution.

Score 5 out of 10
Vetted Review
Verified User
Review Source
We use Loggly to aggregate all of our log files from all of our different servers, allowing us to have one location where we can go to see everything that is happening. It is being used primarily by the operations department. It allows us to have a centralized place that we don't have to manage that stores and files away all of our logs.
  • Centralized location of logs
  • Great graphs
  • Detailed information
  • Steeper learning curve
  • Many other competitors
Having a centralized location for all log files makes it insanely easy to see long-term trends as well as a great place to go when an incident occurs and you can quickly search through your logs to find the files. Many times when a webserver has an issue, Loggly is the first place I check.
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About Loggly

Loggly is a cloud-based log management service provider. It does not require the use of proprietary software agents to collect log data. The service uses open source technologies, including ElasticSearch, Apache Lucene 4 and Apache Kafka.
Categories:  Log Management

Loggly Features

Has featureLog Management
Has featureAutomated Event Parsing
Has featureMonitor Site Performance
Has featureScan Log Activity
Has featureFind and Report Website Errors

Loggly Screenshots

Loggly Video

Loggly Integrations

New Relic, Docker, Amazon S3

Loggly Competitors


  • Has featureFree Trial Available?Yes
  • Has featureFree or Freemium Version Available?Yes
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?No
EditionPricing DetailsTerms
Standard$49Per Month [Unlimited Users]
Pro$109Per Month [Unlimited Users]
Enterprise$499Per Month [Unlimited Users]

Free trial on all plans for 30 days with all features.

Loggly Customer Size Distribution

Small Businesses (1-50 employees)
Mid-Size Companies (51-500 employees)
Enterprises (> 500 employees)

Loggly Support Options

 Free VersionPaid Version

Loggly Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:No
Supported Countries:All
Supported Languages: English, Spanish