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SolarWinds Loggly

SolarWinds Loggly

Overview

What is SolarWinds Loggly?

Loggly is a cloud-based log management service provider. It does not require the use of proprietary software agents to collect log data. The service uses open source technologies, including ElasticSearch, Apache Lucene 4 and Apache Kafka.

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Recent Reviews

TrustRadius Insights

Loggly has proven to be an invaluable tool for a wide range of use cases, allowing users to effectively troubleshoot and prevent issues. …
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Loggly rocks

8 out of 10
December 15, 2020
Incentivized
Loggly is a neat a straight forward product. We use to centralize most of our application and security logs, including WAF data which we …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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Standard

$79

Cloud
per month/billed annually

Pro

$159

Cloud
per month/billed annually

Enterprise

$279

Cloud
per month/billed annually

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.loggly.com/plans-and-pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is SolarWinds Loggly?

Unified Log Analysis and Log Monitoring

With environments spanning on-premises, hybrid, and public cloud environments, IT operations and application teams are inundated with unrelated events, issues, and logs. Every outage or slowdown directly impacts the business, either in lost productivity or lost revenue. Issues must be diagnosed rapidly and resolved across all the dynamically changing components underpinning your heterogeneous web applications, services, and infrastructure.

SolarWinds® Loggly® is presented by the vendor as a cost-effective, hosted, and scalable full-stack, multi-source log management solution combining powerful search and analytics with comprehensive alerting, dashboarding, and reporting to proactively identify problems and significantly reduce Mean Time to Repair (MTTR).

SolarWinds Loggly Features

  • Supported: Highly responsive search at scale
  • Supported: Interactive shareable dashboards
  • Supported: Anomaly detection and alerts
  • Supported: Dynamic Field Explorer™
  • Supported: Rapidly pinpoint bottlenecks and failure points
  • Supported: Collaborate with all stakeholders
  • Supported: New shared agent that collects metrics and logs
  • Supported: Add trace context to your logs

SolarWinds Loggly Screenshots

Screenshot of Streamlined Log AnalysisScreenshot of Monitoring & AlertingScreenshot of Screenshot of Screenshot of

SolarWinds Loggly Integrations

SolarWinds Loggly Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesAll
Supported LanguagesEnglish, Spanish

Frequently Asked Questions

Loggly is a cloud-based log management service provider. It does not require the use of proprietary software agents to collect log data. The service uses open source technologies, including ElasticSearch, Apache Lucene 4 and Apache Kafka.

Splunk Enterprise, Sumo Logic, and Rapid7 InsightOps are common alternatives for SolarWinds Loggly.

Reviewers rate Usability highest, with a score of 7.8.

The most common users of SolarWinds Loggly are from Mid-sized Companies (51-1,000 employees).

SolarWinds Loggly Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)25%
Mid-Size Companies (51-500 employees)50%
Enterprises (more than 500 employees)25%
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Comparisons

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Reviews and Ratings

(79)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Loggly has proven to be an invaluable tool for a wide range of use cases, allowing users to effectively troubleshoot and prevent issues. With its syslog digest capabilities, users can sift through logs to identify the root cause of outages and errors, creating alerts for future prevention. By serving as an aggregation point for streaming logs from network access switches and core routers, Loggly efficiently manages large volumes of data. This makes it a valuable tool for support and engineering teams, providing alerting, monitoring, and issue triage solutions. Additionally, Loggly acts as a central repository for logs from PHP-based apps and servers, offering reports, analysis, and aggregation from different sources. Its flexibility extends to monitoring and debugging large-scale application platforms leveraging multiple microservices. By providing detailed information across different environments, Loggly enables efficient issue tracking and resolution. It also aids in meeting auditing requirements by logging network activity and providing proof of network monitoring. Furthermore, Loggly is widely used to troubleshoot systems, gain insights into performance and health, and visualize trends through its dashboard and alarm capabilities. Whether it's monitoring web traffic, capturing logs to identify security threats on internal and external websites, or monitoring integrations between websites and APIs, Loggly proves to be an essential tool in enhancing monitoring capabilities. Its ability to capture the behavior of software applications during development allows for easier investigation and setting up alerts to prevent service disruptions. Loggly is considered a modern platform for log-file analysis due to its compatibility with Linux systems, plaintext config files, utilization of web standards, and open-source friendly nature. Overall, Loggly plays a crucial role in troubleshooting server and application issues by providing effective solutions for resolving problems.

Intuitive and Easy to Use Interface: Users consistently praise Loggly's intuitive and easy-to-use interface, stating that it simplifies tasks and makes them easier to perform. The user-friendly design allows for quick navigation and access to log data, enhancing overall usability.

Highly Effective Alerting System: Many users appreciate the flexibility and effectiveness of Loggly's alerting system, finding it easy to set up alerts for specific events. Notifications can be received through email or Slack, ensuring that users stay informed about critical issues in their applications.

Comprehensive Integration Options: Reviewers value the extensive integration options provided by Loggly, which support a wide range of log sources and platforms. This feature enables users to consolidate logs from different sources into a centralized location for monitoring and analyzing data effectively.

Confusing User Interface: Many users have expressed frustration with Loggly's user interface, stating that it is confusing and difficult to navigate. They find it challenging to perform tasks effectively due to this issue, which negatively impacts their overall experience with the platform.

Cumbersome Query Language: Some users have found Loggly's query language to be cumbersome and unintuitive. They believe that using the query language adds unnecessary complexity to their log analysis process, making it more time-consuming and challenging to extract meaningful insights from their logs.

Difficulty in Sending Logs: Several users have encountered difficulties when trying to send logs to Loggly, particularly depending on the source system they are using and the level of control they have over it. This has caused inconvenience for these users as they face challenges in seamlessly integrating their logs into Loggly for effective analysis and monitoring.

Users commonly recommend considering alternatives and exploring other options in addition to Loggly. They suggest looking into different logging and monitoring solutions before making a decision.

Another common recommendation is to ensure the correct data is inputted and to tweak the data sending process if necessary. Users advise being careful with the data that is being sent to Loggly and making any necessary adjustments to improve the accuracy of the logs.

Integrations and tools are also mentioned as important factors to consider. Users suggest looking into the available integrations and using tools to build the desired structure for log management and analysis.

It is worth noting that some users recommend spending time reducing log noise and standardizing the log entry process. They emphasize the importance of streamlining the logs to avoid unnecessary clutter and confusion.

Additionally, users suggest using Fluentd as an adapter to ensure Loggly receives all the necessary information. They find it helpful for ensuring smooth communication between systems.

Having someone knowledgeable who can provide training on Loggly is also recommended by users. They believe that having assistance from an expert can greatly enhance the user experience.

Organizing requests and their results is another recommendation made by users. They find Loggly useful in this regard, as it helps them keep track of their requests and easily access the corresponding results.

While many users find Loggly to be a good initial solution, some mention that costs can increase as usage grows. It is advised to keep this in mind when considering long-term usage of the platform.

Overall, users describe Loggly as an excellent solution for debug log management and analysis. They appreciate its functionality, especially with the addition of the live-tail client. Some users compare Loggly to LogEntries and note that they find Loggly to have better polish.

Attribute Ratings

Reviews

(1-25 of 48)
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December 27, 2022

Solid and cost effective

Score 10 out of 10
Vetted Review
Verified User
Incentivized
If you're not using a cloud logging platform of some type then stop what you are doing and switch immediately. As to choosing which cloud logging platform to use, I think that depends on your particular needs and which existing PAAS service provider(s) you already have. For our needs, SolarWinds Loggly is the best fit.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
SolarWinds Loggly is great for capturing and organizing logs from 3rd party sources such as NGINX. Without SolarWinds Loggly it's really difficult to manage the logs overtime, find traffic patterns, and identify issues before they become a problem. Anyone who is routinely searching through massive log files could quickly benefit from the SolarWinds Loggly and it's capabilities.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
SolarWinds Loggly is well suited for keeping track of your code to find the source of an error. If you structure your logs well, you can filter out all unnecessary logs and only keep the ones you need, so you can find the problem more quickly. It is less suited for detailed alert logic.
Score 9 out of 10
Vetted Review
Verified User
Loggly is a great resource initially to post-mortem your errors and outages. After identifying the respective log events it can help you set alerts to keep you ahead of the game next time. When a box experiences a hard failure it can take days to recover the local syslog for troubleshooting but Loggly already has the messages. It greatly reduces time and even increases security since my team only needs Loggly access and not CLI-level authentication on all my servers. Overall, Loggly saves time, increases security, alerts me before my customers see the issues, and always provides the forensics needed to identify the root cause of an outage.
Score 4 out of 10
Vetted Review
Verified User
Incentivized
Loggly was not the best solution overall for us to use. It is more for heavily invested Azure and AWS companies. We had one Azure client but they have since moved to on-prem as the costs were to high. With everyone else on prem, it has not been worth it for us to continue to use Loggly. We used other solutions and will continue to that better meet our needs.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Loggly is an easy-to-set-up log management tool and very well suited for those times where you need to aggregate logs from various sources and systems into a central location where they can be centrally searched, monitored, analyzed, and/or filtered to help maintain uptime on various systems. Loggly would not be as appropriate for companies that produce embedded systems.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I think Loggly is a really strong solution when you have a lot of different sources of information (applications, services, cloud infrastructures) that you need to centralize to correlate in case of incidents, audits, or application improvement.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
SolarWinds Loggly is well suited for an business that needs a logging system that integrates with an APM system. SolarWinds has made a great effort to tie their systems together to help companies maintain uptime across their systems. Loggly would be less appropriate for companies that manufacture embedded systems for example.
Sean Patterson | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Loggly is well suited to be a "catch all" for information that you don't need to have highly sorted/analyzed. It is schemaless in nature, which makes it a great fit for web logs, server logs, and other types of information. Because it is schemaless, it will not be a good for for situations where you need to aggregate and track specific log information.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Loggly is primarily useful for combining logs into one centralized location. The insights that the dashboards provide also allow us to identify bottlenecks between microservices. We've had multiple instances where the ability to filter logs by keywords and seeing multiple servers' logs at the same time helped identify problems immediately. This has saved us days of troubleshooting.
October 02, 2020

Fire and forget logs

Score 8 out of 10
Vetted Review
Verified User
Incentivized
It is well suited to very large volumes of logs where the immediate past is the area of interest, e.g. in situations where the issues are in the recent past. Loggly makes it very easy to search for particular terms of interest, within a specific time frame across the entire estate of devices or, indeed, within a subset, or on a specific device of interest. There does seem to be a short delay in the logs though, even with the "live tail" feature, Loggly might be less suited to "emerging" situations where the issues are occurring in real time.
Simon Clarke | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Loggly was brought in when we where trying to trace issues down on our domain, by having it implemented across our Domain Controllers, we were able to find and resolve our known issues very quickly.
The querying system could do with a better FAQ or guidance as when trying to run a structured query, sometimes no data is found even though you can definitely see that data by manual search.
Score 2 out of 10
Vetted Review
Verified User
Incentivized
Loggly is only well-suited for young projects. Great to get a fully-managed hosted logging solution set up with only a few clicks, but once you have any real complexity (multiple services and environments) or more than a few GB/day worth of log volume the weaknesses really start to show.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Having all of the data in great. Not being able to find it is not so great. The promise of charting is alluring but it is hard to create charts that show what I am interested in seeing. I currently sift through the site but also do a fair amount using the API instead.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I think that Loggly is suitable for all projects where constant and reliable log monitoring is needed and where the price matches the project's capacity. The price might be a show stopper for smaller companies or projects.
Loggly is also very good to monitor logs from many servers at once, a feature that I don't use but would recommend doing if applicable.
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