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SolarWinds Loggly

SolarWinds Loggly

Overview

What is SolarWinds Loggly?

Loggly is a cloud-based log management service provider. It does not require the use of proprietary software agents to collect log data. The service uses open source technologies, including ElasticSearch, Apache Lucene 4 and Apache Kafka.

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Pricing

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Standard

$79

Cloud
per month/billed annually

Pro

$159

Cloud
per month/billed annually

Enterprise

$279

Cloud
per month/billed annually

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.loggly.com/plans-and-pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is SolarWinds Loggly?

Unified Log Analysis and Log Monitoring

With environments spanning on-premises, hybrid, and public cloud environments, IT operations and application teams are inundated with unrelated events, issues, and logs. Every outage or slowdown directly impacts the business, either in lost productivity or lost revenue. Issues must be diagnosed rapidly and resolved across all the dynamically changing components underpinning your heterogeneous web applications, services, and infrastructure.

SolarWinds® Loggly® is presented by the vendor as a cost-effective, hosted, and scalable full-stack, multi-source log management solution combining powerful search and analytics with comprehensive alerting, dashboarding, and reporting to proactively identify problems and significantly reduce Mean Time to Repair (MTTR).

SolarWinds Loggly Features

  • Supported: Highly responsive search at scale
  • Supported: Interactive shareable dashboards
  • Supported: Anomaly detection and alerts
  • Supported: Dynamic Field Explorerâ„¢
  • Supported: Rapidly pinpoint bottlenecks and failure points
  • Supported: Collaborate with all stakeholders
  • Supported: New shared agent that collects metrics and logs
  • Supported: Add trace context to your logs

SolarWinds Loggly Screenshots

Screenshot of Streamlined Log AnalysisScreenshot of Monitoring & AlertingScreenshot of Screenshot of Screenshot of

SolarWinds Loggly Integrations

SolarWinds Loggly Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesAll
Supported LanguagesEnglish, Spanish

Frequently Asked Questions

Loggly is a cloud-based log management service provider. It does not require the use of proprietary software agents to collect log data. The service uses open source technologies, including ElasticSearch, Apache Lucene 4 and Apache Kafka.

Splunk Enterprise, Sumo Logic, and Rapid7 InsightOps are common alternatives for SolarWinds Loggly.

Reviewers rate Usability highest, with a score of 7.8.

The most common users of SolarWinds Loggly are from Mid-sized Companies (51-1,000 employees).

SolarWinds Loggly Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)25%
Mid-Size Companies (51-500 employees)50%
Enterprises (more than 500 employees)25%
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Comparisons

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Reviews From Top Reviewers

(1-5 of 48)

Centralized data for post mortem to detect the next calamity before it happens

Rating: 9 out of 10
December 02, 2022
TH
Vetted Review
Verified User
SolarWinds Loggly
2 years of experience
  • syslog digest
  • alerts based on syslog contents
  • sanity check on number of daily log events
  • post mortem on outages
Cons
  • the interface could be more intuitive
  • repetitive syslog dialog could either be highlighted or ignored by user choice
  • when a source spikes it's name could be included in the volume alert email

Loggly is Omniscient!

Rating: 9 out of 10
December 29, 2022
JM
Vetted Review
Verified User
SolarWinds Loggly
5 years of experience
  • Logs Network activity to allow for auditing.
  • Proactively monitors to point out potential issues.
  • Integration with our GitHub application.

Fire and forget logs

Rating: 8 out of 10
October 02, 2020
CK
Vetted Review
Verified User
SolarWinds Loggly
1 year of experience
  • Keeps working!
  • Fast searches.
  • Easy to configure searches - you don't have to be an expert in RegExp...
Cons
  • Not all searches are intuitive.
  • We have to use a log aggregating device to ship our logs to Loggly as our network devices can not connect on an encrypted protocol. I would prefer if we could use some sort of VPN-based connector to ship logs securely.
  • Sometimes when drilled down, it can be difficult to fully reset a search term to back all the way out of a drill down.

Loggly is good

Rating: 9 out of 10
September 29, 2020
EC
Vetted Review
Verified User
SolarWinds Loggly
1 year of experience
  • Putting our logs in one place and making them searchable. We use AWS, and CloudWatch has always been a little frustrating in this regard (though it has gotten better recently).
  • Deriving metrics from our logs. I think log-based metrics is such a good idea because your logs are the ultimate source for truth in regards to what the hell is going on inside your app. I have really loved the simplicity with which I can just count certain statements and call that a metric because just through the normal course of development certain log statements just naturally become a straightforward recording of an event having occurred.
  • Alerts. I actually have a few complaints about email alerts, but just the way I was able to set them up so easily has been huge. Since we started using Loggly, there have been at least 3 bugs that Loggly exposed that were frankly very bad. And withoutt Loggly or without a user reporting them, we would have never known they were happening! This is stuff I tried to set up in CloudWatch in various ways, but because of my own ignorance or perhaps the complexity/limitations of CloudWatch (or the complexity of my stack?), I wasn't getting the information that I needed until I was able to just tell Loggly to send me an email whenever the word "error" showed up.
Cons
  • I would love the ability to able to suppress a particular "event" instead of an entire alert. For example, sometimes an error is caught and handled but the word "error" is still printed to the logs. It would be nice if I could mark an event as "handled" without suppressing the entire alert for n minutes- if I do that then I would miss a real error that happened in that window. Also if I have my alerts set to run every minute checking the last five minutes, I will get 5 emails. It would be nice if there was some de-duplication. I have actually considered setting up webhooks into some API of my own instead of just emails to do this.
  • I find the query language to be a little cumbersome. I suspect this is something you guys inherited from whatever index you use, but things like the __exists__ flag are strange. If I just type something into the field I am often surprised that I have to put quotation marks in (instead of it just searching for the term I supplied without any advanced features).
  • Derived fields sometimes frustrate me, especially when I am using regex. I will sometimes create regexes that work in a test bed but do not work in Loggly. It is frustrating that I always have to match the beginning and the end of the string.
  • The dashboards can be frustrating, especially when I am just trying to put a single number metric in a chart. I should be able to create a chart with multiple metrics: multiple charts with a single metric in each takes up a ton of space and limits the usability of the dashboard
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