SolarWinds Loggly Reviews

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Score 7.2 out of 100

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Reviews (1-7 of 7)

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Ciaran Kendellen | TrustRadius Reviewer
October 02, 2020

Fire and forget logs

Score 8 out of 10
Vetted Review
Verified User
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Support Rating

6
We had a bumpy start to using Loggly, as mentioned the documentation to get our log aggregator connecting to Loggly was massively out of date and none of the provided snippets worked. We set-up originally on rSyslog as it *seems* to be what Loggly prefers, but when the provided configuration snippets didn't work we had to fall back on a syslog-ng aggregator to rely on our own expertise. It was needed too, as the config snippets provided for syslog-ng didn't work either!
After I signed up I was repeatedly contacted by the pre-sales guy to asking if I was going to sign up - he couldn't find our account and questioned me multiple times, multiple times I provided the email address I used to sign up and he still couldn't find the account I was using - seemed a little unprofessional to me...
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Eric Cobb | TrustRadius Reviewer
September 29, 2020

Loggly is good

Score 9 out of 10
Vetted Review
Verified User
Review Source

Support Rating

9
Loggly has provided good support the few times I have had to reach out. I reached out about some questions with using regex in my queries and I was very busy, and ultimately the issue was closed without giving me an answer because I guess I wasn't responding quickly enough. I totally get that, but I hope they had enough info to look into the problem (I haven't tried it again).
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Anonymous | TrustRadius Reviewer
October 05, 2020

Very powerful logging system

Score 8 out of 10
Vetted Review
Verified User
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Support Rating

8
It is a very powerful system to use with good support. It is a bit difficult to onboard a new developer onto the system but with enough time spent on it, it becomes easier.
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Anonymous | TrustRadius Reviewer
July 14, 2020

Easy to setup.

Score 6 out of 10
Vetted Review
Verified User
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Support Rating

5

I have not used loggly support not sure if I am the rite person to respond to this.
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About SolarWinds Loggly

Unified Log Analysis and Log Monitoring

With environments spanning on-premises, hybrid, and public cloud environments, IT operations and application teams are inundated with unrelated events, issues, and logs. Every outage or slowdown directly impacts the business, either in lost productivity or lost revenue. Issues must be diagnosed rapidly and resolved across all the dynamically changing components underpinning your heterogeneous web applications, services, and infrastructure.

SolarWinds® Loggly® is presented by the vendor as a cost-effective, hosted, and scalable full-stack, multi-source log management solution combining powerful search and analytics with comprehensive alerting, dashboarding, and reporting to proactively identify problems and significantly reduce Mean Time to Repair (MTTR).
Categories:  Log Management

SolarWinds Loggly Features

Has featureHighly responsive search at scale
Has featureInteractive shareable dashboards
Has featureAnomaly detection and alerts
Has featureDynamic Field Explorer™
Has featureRapidly pinpoint bottlenecks and failure points
Has featureCollaborate with all stakeholders
Has featureNew shared agent that collects metrics and logs
Has featureAdd trace context to your logs

SolarWinds Loggly Screenshots

SolarWinds Loggly Video

SolarWinds Loggly Integrations

Docker, Linux, Amazon S3, Node.js, Python, NGiX, Apache

SolarWinds Loggly Competitors

Splunk Enterprise, Sumo Logic, Rapid7 InsightOps (formerly Logentries)

SolarWinds Loggly Pricing

  • Has featureFree Trial Available?Yes
  • Has featureFree or Freemium Version Available?Yes
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?No
EditionPricing DetailsTerms
Standard$79Per Month [Unlimited Users]
Pro$30per GB/day, per month, billed annually [Unlimited Users]
Enterprise$39per GB/day, per month, billed annually [Unlimited Users]

Free trial for Standard and Pro plans for 14 days with all features.

SolarWinds Loggly Customer Size Distribution

Consumers
0%
Small Businesses (1-50 employees)
25%
Mid-Size Companies (51-500 employees)
50%
Enterprises (> 500 employees)
25%

SolarWinds Loggly Support Options

 Free VersionPaid Version
Email
Forum/Community
FAQ/Knowledgebase
Phone

SolarWinds Loggly Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:No
Supported Countries:All
Supported Languages: English, Spanish