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LogicMonitor

LogicMonitor

Overview

What is LogicMonitor?

LogicMonitor provides an agentless SaaS-based monitoring platform. LogicMonitor provides prebuilt integrations and an open API, and is designed to provide monitoring across networks, servers, applications, websites, and containers, including insights and reporting capabilities.

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Recent Reviews

New LM Customer Experience

8 out of 10
June 20, 2023
We use LM in our organization to monitor a global network of 500+ windows and Linux servers. We have a small server team so we need the LM …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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Enterprise

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Cloud

Website Monitoring

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Cloud

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.logicmonitor.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is LogicMonitor?

LM Envision is a SaaS-based unified observability platform that enables digital enterprises to adopt a cloud-ready operating model for meeting key business demands. LM Envision provides clarity across hybrid enterprise IT, brings diverse IT and development teams together to solve complex problems, and enables IT to innovate faster while improving operational efficiency to the critical IT services they deliver.

LM Envision aims to offer an alternative to the tool sprawl that exists in many organizations today. By leveraging a platform that enables collection, analysis, contextualization insights and exploration of observability data across traditional and modern environments, it helps IT teams to remove the blind spots that come from siloed monitoring tools. And it enables IT teams to rally around a platform that offers a “single source of truth” to quickly triage and resolve problems, leverage AIOps to spot performance trends, and shift their time and investment from operation tasks to work that drives innovation for the enterprise.

LogicMonitor Features

  • Supported: Infrastructure Monitoring
  • Supported: Network Monitoring
  • Supported: Cloud Monitoring
  • Supported: Logs
  • Supported: Server Monitoring
  • Supported: Remote Monitoring
  • Supported: AIOps (data forecasting, root cause analysis, dynamic thresholds)
  • Supported: Database Monitoring
  • Supported: Container Monitoring
  • Supported: Synthetic Website Monitoring
  • Supported: APM
  • Supported: Storage Monitoring
  • Supported: Virtual Machine Monitoring
  • Supported: Configuration Monitoring
  • Supported: Topology Mapping
  • Supported: Customizable Dashboards
  • Supported: Alert Escalation Chains
  • Supported: Reporting
  • Supported: Alerting
  • Supported: 24x7 Live Technical Engineer Support

LogicMonitor Screenshots

Screenshot of AIOps features for enterprises using technology or hybrid environments with cloud and container resources. LogicMonitor can be used to monitor and improve the performance of complex enterprise networks with dynamic thresholds, topology mapping, anomaly detection, and root cause analysis.Screenshot of LM Envision's comprehensive monitoring and observability capabilities across the IT infrastructure, that help to identify alerts for the most important systems while ensuring the user experience is uninterrupted across the globe.Screenshot of Monitoring that ensures servers and the applications running on top of them are highly available. Helps resolve issues and optimize resource consumption for the server infrastructure.Screenshot of LogicMonitor remote workforce monitoring, which ensures that employees are connected to the systems that keep them productive and provide proactive insight into dispersed systems and third-party outages.Screenshot of Unified cloud monitoring across a hybrid multi-cloud ecosystem.Screenshot of LM Logs delivering log analysis at enterprise scale.

LogicMonitor Videos

LogicMonitor helps Abrigo maintain 99.99% uptime
GCISD accelerates digital transformation with LogicMonitor
who is LogicMonitor?
Carrier partners with LogicMonitor in path to unified observability

LogicMonitor Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Mobile Web

Frequently Asked Questions

LogicMonitor provides an agentless SaaS-based monitoring platform. LogicMonitor provides prebuilt integrations and an open API, and is designed to provide monitoring across networks, servers, applications, websites, and containers, including insights and reporting capabilities.

Datadog, PRTG Network Monitor, and Dynatrace are common alternatives for LogicMonitor.

Reviewers rate Support Rating highest, with a score of 9.

The most common users of LogicMonitor are from Mid-sized Companies (51-1,000 employees).

LogicMonitor Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)29%
Mid-Size Companies (51-500 employees)41%
Enterprises (more than 500 employees)30%
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Comparisons

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Reviews and Ratings

(310)

Attribute Ratings

Reviews

(1-25 of 134)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
LogicMonitor was the most versatile and easy to deploy solution. The data from LogicMonitor could be integrated with our other platforms, so it became the source of truth.
Ali Gaeta | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
SolarWinds had the big breach just as we left it. We loved how powerful it was, and how customizable - however, it is an ON-Prem tool, and as a growing MSP, that dynamic didn't and couldn't scale. We then moved to Auvik, which had the cleanest GUI and some neat features. That took turned out to be not powerful enough, too basic, and lacked meaningful updates to keep up with changing and new tech devices. ManageEngine was also too on-prem, and the hosted option was too cumbersome. LogicMonitor was the cloud-based option that worked for us as an MSP and had the power and customization we needed.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We replaced N-Central with LogicMonitor, and had an extended bakeoff with Datadog. There were many things we liked (and still like) about Datadog, but its deployment model and less agnostic focus were disqualifying for our specific use case.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Our initial business requirements in 2016 were to monitor Vblock and FlexPod deployments. We had specific gaps with particular storage appliances the monitoring tool we used at that time could not monitor effectively. When evaluating the mentioned solutions, LogicMonitor was the strongest in this space.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • SolarWinds Kiwi Syslog Server, SolarWinds Log Analyzer (LA), SolarWinds Server & Application Monitor, SolarWinds VoIP & Network Quality Manager (VNQM), SolarWinds IP Address Manager (IPAM), SolarWinds Web Performance Monitor (WPM), SolarWinds NetFlow Traffic Analyzer (NTA), SolarWinds Security Event Manager (SEM) and SolarWinds Network Performance Monitor (NPM)
After switching from Solarwinds to LogicMonitor we would never go back. The higher price for LogicMonitor is well worth all the areas that this platform excels when compared to Solarwinds. The support is great, they are available directly through the web portal in a chat and I rarely have to wait more than a few minutes. With Solarwinds I dreaded having to open a support ticket knowing that I would be lucky to exchange one email per day with the engineer on the ticket. The web portal always works and has good performance for all of our global users. Our Solarwinds platform required constant babysitting by the server team and anyone outside of the region where we had it hosted had serious performance issues. Upgrades on LogicMonitor happen in the background with no downtime. Upgrades on Solarwinds always had something go wrong that would result in partial or complete loss of the system for days while we did troubleshooting with support.
Score 9 out of 10
Vetted Review
Verified User
During the evaluation process we looked a number of other solutions, a detailed technically analysis was carried out to map functionlity, deployment and scalabilty across the solutions.

The primary areas that LogicMonitor succeeded are around the simplicity of deployment, scalability and to a lesser extent cost.

Of the alternative products, Datadog is a better solution if your focus is on APM. However it will be harder to manage in a scaling MSP environment.


Score 10 out of 10
Vetted Review
Verified User
Incentivized
LogicMonitor blows Site24x7 out of the water, there is no comparison. Cost going from Site24x7 to LogicMonitor was around triple, however, Site24x7, at the time had no native Palo Alto support, network backups and charged per-interface licenses. After comparing "apples to apples" it just feel miserably short.
January 16, 2023

Worth every penny!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Domotz didnt cover all devices, for example MacOS devices. Which we dont have a lot of but are still critical to monitor on our network. Solarwinds Network Device monitoring was free and great, however the display was a bit much. Also had a lot of stuff we didnt really need to look at. We wanted more of a one stop shop to view how things looked on our network at a glance and more intuitive to understand. Logic Monitor fit that role. Similar to Solarwinds, PTRG was cost effective until you reached over 100 endpoints, but took a while to understand and learn. With Logic Monitor we had exceptional support and training at all times. Which wasn't always the case for the other options.
December 06, 2022

LogicMonitor Review

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Auvik did not provide historical data and could not monitor as many device types as LM. We found the Auvik collector to be more "buggy" and have had less issues with LM. We do feel that Auvik had a better network topology map and would clearly show device relationship. That is really the only advantage that Auvik has over LM.
Rekha Yadav | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
LogicMontor seems to be on top as compared to other tools in the market due to various reasons -
1. Simplified and robust architecture - remote collectors.
2. Less efforts in over all platform upgrade.
3. Out of the box monitoring.
4. Out of the box alerting parameters and thresholds.
5. AIOPS via Alert Forecasting, Data Usage.
6. Cloud Services Integration.
7. Out of the box service now integration
Score 8 out of 10
Vetted Review
Verified User
Incentivized
LogicMonitor has a ton more ways to customize and monitor specific processes or items that other products simply cannot do. We started monitoring applications and actually logging into them to verify everything from start to finish is fully monitored and is working properly. I haven't been able to do that in Solarwinds or PRTG, and the functionality is always evolving.
Aaron Nielson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
LogicMonitor is much easier to configure, deploy, and manage than Zabbix. Alert tuning and client configuration is clear and intuitive in LogicMonitor. Zabbix is agent based, very convoluted configuration, and is difficult to adjust tuning to minimize false positives and alert fatigue.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • SolarWinds Network Performance Monitor (npm)
Solarwinds was a good tool when we were having a small amount of network devices, but once we reached to a large number of network devices, Solarwind started giving issues as it stopped respnding sometime, slowness in navigation, DB need fixes sometime etc. While the same data we have tried with LogicMonitor, it worked like a charm.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Auvik was much more simple to use, and the graphical representation of the network topology was very useful for networking. LogicMonitor definitely has the upper hand in the amount of information you can manage, however.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
LogicMonitor does config saves and netflow out-of-the-box, while other products we have evaluated did not. That is a huge advantage in my business, as we sell these two things as a service.
November 18, 2022

Great monitoring Tool!

Sean Sellars | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Again, I really want to say how much I like the customization options with LogicMonitor when compared to previous solutions I've worked with. Also want to call out the fact that the deployment and configuration in new managed environments take less of our team's time to implement.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
LogicMonitor was selected due to its:

(1) reporting functionality to report on availability, performance and capacity
(2) ease of implementation - we needed to deploy in a short timeframe to meet tight transition project deadlines
(3) license cost is per resource or device monitored, not per user. This was useful as we bill the client per device supported
(4) industry reputation and supplier partner arrangements
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