Very simple to set up and configure to start monitoring your devices right away.
I like how LogicMonitor is easy to set up and configure, plus it simplifies website and server monitoring. Also, whenever something goes …
Overview
What is LogicMonitor?
LogicMonitor provides an agentless SaaS-based monitoring platform. LogicMonitor provides prebuilt integrations and an open API, and is designed to provide monitoring across networks, servers, applications, websites, and containers, including insights and reporting capabilities.
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Pricing
Enterprise
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Cloud
Website Monitoring
Contact sales team
Cloud
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.logicmonitor.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is LogicMonitor?
LM Envision is a SaaS-based unified observability platform that enables digital enterprises to adopt a cloud-ready operating model for meeting key business demands. LM Envision provides clarity across hybrid enterprise IT, brings diverse IT and development teams together to solve complex problems, and enables IT to innovate faster while improving operational efficiency to the critical IT services they deliver.
LM Envision aims to offer an alternative to the tool sprawl that exists in many organizations today. By leveraging a platform that enables collection, analysis, contextualization insights and exploration of observability data across traditional and modern environments, it helps IT teams to remove the blind spots that come from siloed monitoring tools. And it enables IT teams to rally around a platform that offers a “single source of truth” to quickly triage and resolve problems, leverage AIOps to spot performance trends, and shift their time and investment from operation tasks to work that drives innovation for the enterprise.
LM Envision aims to offer an alternative to the tool sprawl that exists in many organizations today. By leveraging a platform that enables collection, analysis, contextualization insights and exploration of observability data across traditional and modern environments, it helps IT teams to remove the blind spots that come from siloed monitoring tools. And it enables IT teams to rally around a platform that offers a “single source of truth” to quickly triage and resolve problems, leverage AIOps to spot performance trends, and shift their time and investment from operation tasks to work that drives innovation for the enterprise.
LogicMonitor Features
- Supported: Infrastructure Monitoring
- Supported: Network Monitoring
- Supported: Cloud Monitoring
- Supported: Logs
- Supported: Server Monitoring
- Supported: Remote Monitoring
- Supported: AIOps (data forecasting, root cause analysis, dynamic thresholds)
- Supported: Database Monitoring
- Supported: Container Monitoring
- Supported: Synthetic Website Monitoring
- Supported: APM
- Supported: Storage Monitoring
- Supported: Virtual Machine Monitoring
- Supported: Configuration Monitoring
- Supported: Topology Mapping
- Supported: Customizable Dashboards
- Supported: Alert Escalation Chains
- Supported: Reporting
- Supported: Alerting
- Supported: 24x7 Live Technical Engineer Support
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who is LogicMonitor?
Carrier partners with LogicMonitor in path to unified observability
LogicMonitor Integrations
LogicMonitor Competitors
LogicMonitor Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Windows Phone, Mobile Web |
LogicMonitor Downloadables
Frequently Asked Questions
LogicMonitor provides an agentless SaaS-based monitoring platform. LogicMonitor provides prebuilt integrations and an open API, and is designed to provide monitoring across networks, servers, applications, websites, and containers, including insights and reporting capabilities.
Reviewers rate Support Rating highest, with a score of 9.
The most common users of LogicMonitor are from Mid-sized Companies (51-1,000 employees).
LogicMonitor Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 29% |
| Mid-Size Companies (51-500 employees) | 41% |
| Enterprises (more than 500 employees) | 30% |
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Reviews and Ratings
(310)Attribute Ratings
Reviews
(1-4 of 4)Companies can't remove reviews or game the system. Here's why
February 24, 2023
Great infrastructure monitoring and alerting but geared towards larger organizations and bad pricing practices!
LogicMonitor is great for monitoring IT infrastructure and alerting about any issues. We used it as part of our managed services offered to our SMB customers. It can gather data from a wide range of products that are deployed within any IT environment. It also provides long-term data points for historical review and finding trends.
- monitoring a wide variety of products in IT environments
- very flexible setup for alerting
- easy to deploy and add devices to monitor
- can get very complex to configure thresholds properly and get data points that are of interest
- very slow to implement updated data sources for new generations of equipment
- pricing and contractual terms are horrible (annual renewals, automatic pricing increases, locked in device quantities) rather than billing monthly usage
- not very SMB friendly (lots of features not needed for small environments but there's no options for cheaper, more basic licensing, geared towards larger organizations and constant grows in monitored devices)
- definitely adds a good amount of cost to any account which is not easy to sell to SMBs
- it does give a piece of mind knowing that everything is monitored and alerts will go out before users know something is not working
We manage a number of SMB clients throughout Southern California with mostly on prem infrastructure from very small environments with just basic networking and a server to deployments with several servers and shared storage which all needs to be properly monitored. We were monitoring up to 150 devices with LogicMonitor.
It's very easy to deploy and add devices to monitor, however the biggest time consuming factor is dialing in alert thresholds and constantly adjusting global values or individual devices based on lots of factors. A very annoying issue is when LogicMonitor updates datasources, it will overwrite any custom edits that were done to thresholds. So either you don't update or you have to redo all your previous work. Updating the data sources is a very cumbersome process that's lacking the most simple features like a search and sort. To claim there is no maintenance and configuration required is an understatement at the very least.
LogicMonitor has not replaced any other tools or lowered the need for them. It's simply a nice monitoring platform to be alerted of any issues immediately when it happens and before users call and complain. Usually we're already aware and fixing the problem by the time we get calls about issues. It does help to keep the time to resolution very low.
3
1
- client infrastructure monitoring and alerting
- configuration management
no
Yes
I've reported bugs about not getting data from certain devices due to new hardware/software releases by the vendor. It usually takes a long time to get LogicMonitor to adapt the data sources to new products which can be very frustrating and while there's no data monitored, it may affect the ability to respond to issues in the same way you're used to.
We deployed the LogicMonitor to our customers' big data enterprise production system, our SaaS solution, and our WW infrastructure. Our goal of deploying LogicMonitor was to consolidate all our monitor solutions to a single SaaS-based solution with a single view across all our customers' SaaS and WW infra. This allows us to be more proactive and improve the overall uptime of the systems.
- Easy to customize
- Fast UI
- Central monitoring system
- Easy to use
- Use more predictive solutions using AI and ML
- Logs
- Looks like an old UI
- Build in data sources for SQL, Microsoft
- DB monitoring
- Proactive with good uptime.
- We save hundreds of man-hours per year.
LogicMonitor was easier to customize per our needs. We could deploy it globally with some limitations we have (e.g. only one server per site can go outside the internet) and without a lot of external support.
We have hybrid infrastructure, on-prem owned by our customers, on-prem owned by our company, public cloud and private cloud. We monitor about 80 different locations and installations, with a total of about 450 servers, a mix of Windows, Linux, Ms SQL, Big Data platforms (Vertica and Hadoop).
The only maintenance you need to do is to import data sources or develop your own data sources. We didn't have any issue with the LogicMonitor back-end up-time or availability. The configuration is easy and self-exploration/customization. If you want to do advanced data sources, make sure you know how to write code, but Overall, this is an easy tool to use.
We moved from about 70 Microsoft System Center (SCOM) servers to a single central solution. We could reduce hundreds of man-hours using LogicMonitor.
10
10
high skil
- Monitor the entire infra.
- Alert for production critical issues
- Be Proactive
- Correlation between components
- Customization
- Log - Get insights from logs
- More configuration
- Application layer monitor
Yes
System Center
- Product Features
- Product Usability
Nt much, this is one of the best monitoring tool I ever used
- Implemented in-house
No
Change management was a minor issue with the implementation
- We didn't have
- Online training
- in-person training
Yes, no problem
No
Yes - we have customized the interface extensively
Yes - we have added extensive custom code
We add a lot of data sources
No
No, we know to do most we need
Yes
Their support is very good an help us with the deployment
- To customize and create data sources
- Monitor the logs
Yes
- Our product
Very depth
- SQL DB
- Vertica DB
Not deep enoug
- API (e.g. SOAP or REST)
Scripting,
JDBC
JDBC
More built in data sources
Pricing
No
Yes
Didn't feel it as a cloud system
- Consolidate into on SaaS tool
- More application layer monitor
Yes
enterprise
No
December 11, 2020
LogicMonitor is an extensive tool that is a breeze to implement, use, and maintain.
It was deployed by the IT Infrastructure department and is now being expanded to application support teams and other specialized groups. We have deployed it extensively to monitor physical and virtual servers, critical workstations, production services, all network equipment, and some security appliances so far. We are now implementing it to monitor application servers and services, databases, and webservices for uptime and performance. I've also been able to leverage it to give me thorough visibility into my SDWAN performance.
- Alert rules
- Performance monitoring
- Escalation chains
- Netflow monitoring
- API integrations such as Meraki
- Network mapping
- Provides valuable alerts in a timely fashion
- Helps compare data points for quick troubleshooting
- Ease of implementation saved us PS cost and FTE
LogicMonitor was much easier to deploy than other tools we've used in the past. Its interface is intuitive which saves us time and cost on training. It is also much easier to maintain than other tools. The scheduled scans with their range of configuration items help automate the regular discovery of new or changed systems.
We are largely on-prem but dispersed across 20+ corporate sites and 3 different major industries. We have a blend of several manufacturers: Cisco, Meraki, Palo Alto, Aurba, Arista, Ubiquiti, APC, Eaton, VMWare, Windows Server, SQL, Oracle, Opera, InfoGenesis, RTP, HP, Dell, Lenovo, and many others. So far we are monitoring about 1200 devices and plan to add several hundred more in the next 6 months. Our locations are spread mostly across the intermountain west but also reach toward the midwest.
LogicMonitor's design was the easiest to implement and use that I have found so far. Spinning up the main environment in the cloud was super easy and the deployment of collectors was fast. Maintaining the collectors and the database is made very simple by LM's intuitive interface and pre-configured suite of features. On-prem tools seem to cause us more headaches than they are worth meaning we don't have the time to get all their value. LogicMonitor is allowing us to grow and refine this deployment as we have time all while it keeps running at the level where we left off.
We are working to replace a few different monitoring and alerting tools to save us OpEx and time. We are a lean IT shop so every hour spent keeping tools up and running and talking to each other keeps us from actually making progress toward and larger goals. LogicMonitor has allowed us to meet our baseline needs quickly which makes it easy to then start leveraging the advanced features like automation.
30
IT Infrastructure Operations
IT Security
Oil Refinery Applications Operations and support
Oil Refinery Data Systems Controls Operations
Ski Resort IT Operations and support
Hotel Systems and Technology Support
IT Security
Oil Refinery Applications Operations and support
Oil Refinery Data Systems Controls Operations
Ski Resort IT Operations and support
Hotel Systems and Technology Support
2
Need a basic understanding of your Enterprise Infrastructure. If you know how your systems work it will be easy to make Logic Monitor work well in your environment and provide almost immediate value. Understanding of network routing and security, server infrastructure, DNS, and email flow will help ensure that you can maximize the value gleaned and easily support the system.
- Network Routing and Switching monitoring and alerting
- SDWAN monitoring and alerting
- Server monitoring and alerting
- SDWAN mesh monitoring via the websites feature
- VPN mesh monitoring
- API integration to Meraki infrastructure
- Database performance monitoring
- POS application server monitoring
- Network circuit performance monitoring
Yes
WhatsUp Gold, SolarWinds NDM, and Cacti.
We had the same results, more or less, out of all the on-prem tools that we've used in the past. They were cumbersome to implement, a nightmare to maintain, and often not reliable enough to just be there and working when we needed them. The LogicMonitor team dragged us along during implementation. We are a small team with very little free time, and in spite of us not being very available the deployment was smooth and fast. In addition, the ongoing maintenance has required minimal time which means we can continually spend time growing how to use and tune the system to best meet our needs.
We had the same results, more or less, out of all the on-prem tools that we've used in the past. They were cumbersome to implement, a nightmare to maintain, and often not reliable enough to just be there and working when we needed them. The LogicMonitor team dragged us along during implementation. We are a small team with very little free time, and in spite of us not being very available the deployment was smooth and fast. In addition, the ongoing maintenance has required minimal time which means we can continually spend time growing how to use and tune the system to best meet our needs.
- Price
- Product Features
- Product Usability
Usability was the most significant. The system needed to be easy to deploy, maintain and use otherwise we wouldn't have time for it and wouldn't use it. LogicMonitor passed all of those tests with flying colors and has proven to be a solid choice considering the small size of our operational teams.
No. We went in knowing that the tool had to make our lives easier almost immediately, made that clear to the LogicMonitor team, and asked them to do the bulk of the implementation work (which wasn't much anyway). That is the reality of how our team operates and if the tool couldn't meet those needs I wouldn't want it.
- Implemented in-house
No
Change management was minimal
With how easy LogicMonitor was to install we never hit change management thresholds. We only had to deploy a few servers and spend time on a few integration points for SSO and Meraki Networks. Beyond that, the configuration has remained contained to LogicMonitor itself and we work on it as we have time and need.
- Early integrations with Meraki networks
- Network discovery customizations
- Structural organization inside the tool
No
I would say that LogicMonitor proactively provides exceptional support by providing a high-quality product from the start and proactively resolving issues and adding features such that by the time I might have an issue it has already been addressed for me. I have required less support from LogicMonitor than for any other tool that I operate regularly. When I do need to contact support they are prompt and helpful.
- Adding systems to be monitored
- Creating alert rules and escalation chains
- Managing users and permissions
- Managing some systems via API integration
- The initial design structure needs to be understood
December 04, 2020
My LogicMonitor Review
Our company uses LogicMonitor for all our sites globally. We have hundreds of devices being monitored with this solution. It does provide good monitoring and alerting for network devices, servers, and infrastructure overall. SMS/Cellphone call to notify about critical alerts is definitely a useful and powerful tool for our company.
- Monitoring
- Historical Overview/Usage
- Alerting
- Dashboard widgets can provide more customization
- Datasources for new software need to be updated usually with support help
- Ways to setup an alert or notification based on widgets triggers
- Avoiding disruptions is definitely key in our business.
- Makes troubleshooting easier
- Dashboards are great at displaying key information.
My vote is towards LogicMonitor monitoring and alerting. Splunk is a good Syslog tool but I don't see the number of features and capabilities you can achieve with LogicMonitor--especially infrastructure dashboards.
Applications might compare in alerting but are not even close in regards to monitoring and notifications via SMS/email and cellphone (IVR voice).
Applications might compare in alerting but are not even close in regards to monitoring and notifications via SMS/email and cellphone (IVR voice).
We have a hybrid environment in which LogicMonitor monitors hundreds across all our regions and markets. EMEA/AMER and APAC regions are fully covered with LogicMonitor, either cloud or on-premise devices (network or servers). We have followed the support with LogicMonitor's assistance on useful dashboards.
Our LogicMonitor implementation was quite fast, initially setting up a few servers and devices and then growing exponentially into hundreds. Maintaining LogicMonitor has been quite easy, usually manually not performing auto-discovery on subnets. I'm still learning a trick here and there related to adding devices in a more consistent and effective manner.
LogicMonitor has been able to help us with new dashboards that can present all types of critical information related to the network and servers. This real-time visibility is vital to reduce mean time to troubleshoot and provide a quick resolution in minutes. We can rely more on LogicMonitor than other apps that can assist with alerting.
50
All Technological departments from R&D to prod environments related to Network/DB/Cloud
5
Network engineer, Dev Engineers, Server admins are the primary backend users supporting Logic Monitor
- Monitoring Remote Sites
- Network Connections
- Server health
- Application Utilization
- Hardware failures
- Alerting via SMS
- Alerting via Voice Call
- Logs Review
- Call Reports
No
- Product Features
- Product Usability
Coverage and support for all our devices/servers was key selecting this vendor. Taking advantage of these features has been quite productive.
Probably attending more Demo session for Logic Monitor with a Global vision instead of a local view for a few devices.
No
Current Support I feel it as Premium. Techs in Logic Monitor are great and extremely knowledable about all the product components. Quite impressive.
No
Creating Dashboards, Kirby (Tech) helped me so much suggesting to use and import a custom report for Palo Alto and eventually another for Cisco Telephony. Great support from Kirby. He saved the day.