Very simple to set up and configure to start monitoring your devices right away.
I like how LogicMonitor is easy to set up and configure, plus it simplifies website and server monitoring. Also, whenever something goes …
Overview
What is LogicMonitor?
LogicMonitor provides an agentless SaaS-based monitoring platform. LogicMonitor provides prebuilt integrations and an open API, and is designed to provide monitoring across networks, servers, applications, websites, and containers, including insights and reporting capabilities.
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Pricing
Enterprise
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Cloud
Website Monitoring
Contact sales team
Cloud
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.logicmonitor.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is LogicMonitor?
LM Envision is a SaaS-based unified observability platform that enables digital enterprises to adopt a cloud-ready operating model for meeting key business demands. LM Envision provides clarity across hybrid enterprise IT, brings diverse IT and development teams together to solve complex problems, and enables IT to innovate faster while improving operational efficiency to the critical IT services they deliver.
LM Envision aims to offer an alternative to the tool sprawl that exists in many organizations today. By leveraging a platform that enables collection, analysis, contextualization insights and exploration of observability data across traditional and modern environments, it helps IT teams to remove the blind spots that come from siloed monitoring tools. And it enables IT teams to rally around a platform that offers a “single source of truth” to quickly triage and resolve problems, leverage AIOps to spot performance trends, and shift their time and investment from operation tasks to work that drives innovation for the enterprise.
LM Envision aims to offer an alternative to the tool sprawl that exists in many organizations today. By leveraging a platform that enables collection, analysis, contextualization insights and exploration of observability data across traditional and modern environments, it helps IT teams to remove the blind spots that come from siloed monitoring tools. And it enables IT teams to rally around a platform that offers a “single source of truth” to quickly triage and resolve problems, leverage AIOps to spot performance trends, and shift their time and investment from operation tasks to work that drives innovation for the enterprise.
LogicMonitor Features
- Supported: Infrastructure Monitoring
- Supported: Network Monitoring
- Supported: Cloud Monitoring
- Supported: Logs
- Supported: Server Monitoring
- Supported: Remote Monitoring
- Supported: AIOps (data forecasting, root cause analysis, dynamic thresholds)
- Supported: Database Monitoring
- Supported: Container Monitoring
- Supported: Synthetic Website Monitoring
- Supported: APM
- Supported: Storage Monitoring
- Supported: Virtual Machine Monitoring
- Supported: Configuration Monitoring
- Supported: Topology Mapping
- Supported: Customizable Dashboards
- Supported: Alert Escalation Chains
- Supported: Reporting
- Supported: Alerting
- Supported: 24x7 Live Technical Engineer Support
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LogicMonitor helps Abrigo maintain 99.99% uptime
GCISD accelerates digital transformation with LogicMonitor
who is LogicMonitor?
Carrier partners with LogicMonitor in path to unified observability
LogicMonitor Integrations
LogicMonitor Competitors
LogicMonitor Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Windows Phone, Mobile Web |
LogicMonitor Downloadables
Frequently Asked Questions
LogicMonitor provides an agentless SaaS-based monitoring platform. LogicMonitor provides prebuilt integrations and an open API, and is designed to provide monitoring across networks, servers, applications, websites, and containers, including insights and reporting capabilities.
Reviewers rate Support Rating highest, with a score of 9.
The most common users of LogicMonitor are from Mid-sized Companies (51-1,000 employees).
LogicMonitor Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 29% |
| Mid-Size Companies (51-500 employees) | 41% |
| Enterprises (more than 500 employees) | 30% |
Comparisons
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Reviews and Ratings
(312)Attribute Ratings
Reviews
(1-4 of 4)Companies can't remove reviews or game the system. Here's why
We deployed the LogicMonitor to our customers' big data enterprise production system, our SaaS solution, and our WW infrastructure. Our goal of deploying LogicMonitor was to consolidate all our monitor solutions to a single SaaS-based solution with a single view across all our customers' SaaS and WW infra. This allows us to be more proactive and improve the overall uptime of the systems.
- Easy to customize
- Fast UI
- Central monitoring system
- Easy to use
- Use more predictive solutions using AI and ML
- Logs
- Looks like an old UI
- Build in data sources for SQL, Microsoft
- DB monitoring
- Proactive with good uptime.
- We save hundreds of man-hours per year.
LogicMonitor was easier to customize per our needs. We could deploy it globally with some limitations we have (e.g. only one server per site can go outside the internet) and without a lot of external support.
We have hybrid infrastructure, on-prem owned by our customers, on-prem owned by our company, public cloud and private cloud. We monitor about 80 different locations and installations, with a total of about 450 servers, a mix of Windows, Linux, Ms SQL, Big Data platforms (Vertica and Hadoop).
The only maintenance you need to do is to import data sources or develop your own data sources. We didn't have any issue with the LogicMonitor back-end up-time or availability. The configuration is easy and self-exploration/customization. If you want to do advanced data sources, make sure you know how to write code, but Overall, this is an easy tool to use.
We moved from about 70 Microsoft System Center (SCOM) servers to a single central solution. We could reduce hundreds of man-hours using LogicMonitor.
10
10
high skil
- Monitor the entire infra.
- Alert for production critical issues
- Be Proactive
- Correlation between components
- Customization
- Log - Get insights from logs
- More configuration
- Application layer monitor
Yes
System Center
- Product Features
- Product Usability
Nt much, this is one of the best monitoring tool I ever used
- Implemented in-house
No
Change management was a minor issue with the implementation
- We didn't have
- Online training
- in-person training
Yes, no problem
No
Yes - we have customized the interface extensively
Yes - we have added extensive custom code
We add a lot of data sources
No
No, we know to do most we need
Yes
Their support is very good an help us with the deployment
- To customize and create data sources
- Monitor the logs
Yes
- Our product
Very depth
- SQL DB
- Vertica DB
Not deep enoug
- API (e.g. SOAP or REST)
Scripting,
JDBC
JDBC
More built in data sources
Pricing
No
Yes
Didn't feel it as a cloud system
- Consolidate into on SaaS tool
- More application layer monitor
Yes
enterprise
No
December 11, 2020
LogicMonitor is an extensive tool that is a breeze to implement, use, and maintain.
It was deployed by the IT Infrastructure department and is now being expanded to application support teams and other specialized groups. We have deployed it extensively to monitor physical and virtual servers, critical workstations, production services, all network equipment, and some security appliances so far. We are now implementing it to monitor application servers and services, databases, and webservices for uptime and performance. I've also been able to leverage it to give me thorough visibility into my SDWAN performance.
- Alert rules
- Performance monitoring
- Escalation chains
- Netflow monitoring
- API integrations such as Meraki
- Network mapping
- Provides valuable alerts in a timely fashion
- Helps compare data points for quick troubleshooting
- Ease of implementation saved us PS cost and FTE
LogicMonitor was much easier to deploy than other tools we've used in the past. Its interface is intuitive which saves us time and cost on training. It is also much easier to maintain than other tools. The scheduled scans with their range of configuration items help automate the regular discovery of new or changed systems.
We are largely on-prem but dispersed across 20+ corporate sites and 3 different major industries. We have a blend of several manufacturers: Cisco, Meraki, Palo Alto, Aurba, Arista, Ubiquiti, APC, Eaton, VMWare, Windows Server, SQL, Oracle, Opera, InfoGenesis, RTP, HP, Dell, Lenovo, and many others. So far we are monitoring about 1200 devices and plan to add several hundred more in the next 6 months. Our locations are spread mostly across the intermountain west but also reach toward the midwest.
LogicMonitor's design was the easiest to implement and use that I have found so far. Spinning up the main environment in the cloud was super easy and the deployment of collectors was fast. Maintaining the collectors and the database is made very simple by LM's intuitive interface and pre-configured suite of features. On-prem tools seem to cause us more headaches than they are worth meaning we don't have the time to get all their value. LogicMonitor is allowing us to grow and refine this deployment as we have time all while it keeps running at the level where we left off.
We are working to replace a few different monitoring and alerting tools to save us OpEx and time. We are a lean IT shop so every hour spent keeping tools up and running and talking to each other keeps us from actually making progress toward and larger goals. LogicMonitor has allowed us to meet our baseline needs quickly which makes it easy to then start leveraging the advanced features like automation.
30
IT Infrastructure Operations
IT Security
Oil Refinery Applications Operations and support
Oil Refinery Data Systems Controls Operations
Ski Resort IT Operations and support
Hotel Systems and Technology Support
IT Security
Oil Refinery Applications Operations and support
Oil Refinery Data Systems Controls Operations
Ski Resort IT Operations and support
Hotel Systems and Technology Support
2
Need a basic understanding of your Enterprise Infrastructure. If you know how your systems work it will be easy to make Logic Monitor work well in your environment and provide almost immediate value. Understanding of network routing and security, server infrastructure, DNS, and email flow will help ensure that you can maximize the value gleaned and easily support the system.
- Network Routing and Switching monitoring and alerting
- SDWAN monitoring and alerting
- Server monitoring and alerting
- SDWAN mesh monitoring via the websites feature
- VPN mesh monitoring
- API integration to Meraki infrastructure
- Database performance monitoring
- POS application server monitoring
- Network circuit performance monitoring
Yes
WhatsUp Gold, SolarWinds NDM, and Cacti.
We had the same results, more or less, out of all the on-prem tools that we've used in the past. They were cumbersome to implement, a nightmare to maintain, and often not reliable enough to just be there and working when we needed them. The LogicMonitor team dragged us along during implementation. We are a small team with very little free time, and in spite of us not being very available the deployment was smooth and fast. In addition, the ongoing maintenance has required minimal time which means we can continually spend time growing how to use and tune the system to best meet our needs.
We had the same results, more or less, out of all the on-prem tools that we've used in the past. They were cumbersome to implement, a nightmare to maintain, and often not reliable enough to just be there and working when we needed them. The LogicMonitor team dragged us along during implementation. We are a small team with very little free time, and in spite of us not being very available the deployment was smooth and fast. In addition, the ongoing maintenance has required minimal time which means we can continually spend time growing how to use and tune the system to best meet our needs.
- Price
- Product Features
- Product Usability
Usability was the most significant. The system needed to be easy to deploy, maintain and use otherwise we wouldn't have time for it and wouldn't use it. LogicMonitor passed all of those tests with flying colors and has proven to be a solid choice considering the small size of our operational teams.
No. We went in knowing that the tool had to make our lives easier almost immediately, made that clear to the LogicMonitor team, and asked them to do the bulk of the implementation work (which wasn't much anyway). That is the reality of how our team operates and if the tool couldn't meet those needs I wouldn't want it.
- Implemented in-house
No
Change management was minimal
With how easy LogicMonitor was to install we never hit change management thresholds. We only had to deploy a few servers and spend time on a few integration points for SSO and Meraki Networks. Beyond that, the configuration has remained contained to LogicMonitor itself and we work on it as we have time and need.
- Early integrations with Meraki networks
- Network discovery customizations
- Structural organization inside the tool
No
I would say that LogicMonitor proactively provides exceptional support by providing a high-quality product from the start and proactively resolving issues and adding features such that by the time I might have an issue it has already been addressed for me. I have required less support from LogicMonitor than for any other tool that I operate regularly. When I do need to contact support they are prompt and helpful.
- Adding systems to be monitored
- Creating alert rules and escalation chains
- Managing users and permissions
- Managing some systems via API integration
- The initial design structure needs to be understood
We've evaluated and used a lot of remote management and monitoring tools as a Managed IT Services provider. LogicMonitor was the first tool that truly met our needs for SNMP (and sFlow/Netflow) collection across multiple clients easily. Sure there's other products out there, but LogicMonitor has a "just works" aspect too it that makes all the difference for us. It's obviously a tool for technologists so I wouldn't call it "easy", but it's the best in class and easiest tool we've found for getting at this data and report/dash-boarding it for our team.
- SNMP Monitoring
- sFlow/Netflow data Monitoring
- Built-in MIB's and Alerting Out of the Box!
- Easy to build Widgets and Dashboards
- It's not "easy", but it's the "easiest" of all the tools we've used
- One of our main products, Ubiquit Unifi, wasn't supported out of box like others were
- No integrations with IT Glue, Autotask Configuration Items, Warranty Master or other MSP Tools
- This is a product we re-sell to clients, so we make money on it. ROI for us is almost immediate.
- ROI for the custom is averting disasters by stopping small issues before they become big ones with downtime.
Nagios and Zabbix, while extremely powerful, flexible, and free/Open Source, are extremely complex to administrator especially in an MSP environment. They aren't so bad as an in-house tool, but for an MSP the amount of resources you'll throw at them to make them function for you is going to be substantial and very expensive in terms of internal time and effort. VERY expensive.
Autotask (AEM / Datto RMM) and Kaseya VSA are both pretty horrible in terms of SNMP and I don't believe even support sFlow and Netflow. They could be decent for something really basic like a printer or UPS, but beyond that they aren't worth the trouble or cost.
Kaseya NMS/Traverse and products like it are pretty good, but we found them not to be price/competitive with LogicMonitor. I suppose if you were a 100% Kaseya shop it would be worth a serious look, but we aren't so LogicMonitor seemed superior to us.
- Adding New Devices and Collectors
- Building Widgets and Dash-Boards
- Alert Tuning
- Dealing with Devices Not Pre-Defined
LogicMonitor is our network monitoring system for our private cloud. It monitors all components in our infrastructure and alerts to a centralized network operations center that remediates the issue at hand. Consumers of LogicMonitor include our Cloud Operations team, Developers, QA, DevOps and Customer Support. The business problem it addresses is to try to catch customer impacting issues and remediate them before the customer even knows about them.
- Huge inventory of pre-built templates for monitoring things from Power PDUs to blade servers.
- Robust groovy scripting language that would enable administrators to add monitoring that is specific to your company.
- Uptime, uptime, uptime, uptime =). In the close to four years that we have used LogicMonitor, they have had one or two incidents of downtime.
- Eat to set up. The collector install takes minutes to install. I literally added hundreds of hosts within a day.
- Missing robust support for some fundamental things like SNMP traps.
- Support team is going through some growing pains. The people and coverage is growing but product expertise and customer experience is degrading. I am sure they will fix this though.
- They are in the middle of transitioning to a new UI. It looks better but is a lot harder to use for people that have been on the old UI for a long time. Probably just an issue with legacy customers.
- Money saved on capital expenditure to buy servers for a monitoring system. All our logicmonitor collectors are on virtual machines.
- Money saved on operating expense for headcount to maintain a huge monitoring system. Very low headcount to maintain a SaaS solution.
We had Zabbix before using Logicmonitor. We ran into massive scalability issues when trying to go past 2000 devices.
We spent a lot of time researching and trying to architect the system to work. However, despite our efforts we still missed alerts and customers were impacted due to the failed monitoring.
We had no scaling issues at all with Logicmonitor. We have tripled in size since we started using Logicmonitor and it all has been totally painless.
120
Cloud Operations
- Network Administrators
- Network Operations Center
- System Administrators
- Database Administrators
- Telecom Administrators
Developers
Customer Support
- Network Administrators
- Network Operations Center
- System Administrators
- Database Administrators
- Telecom Administrators
Developers
Customer Support
1
The minimum requirement is to know monitoring technologies in general. (e.g. SNMP, MySQL, http etc). Adding basic monitoring is a entry level position. Adding new monitoring will require scripting abilities or advanced knowledge of the product.
- Service uptime monitoring
- Capacity management
- Inventory
- Synthetic transaction monitoring (e.g. create interaction that simulates user interactions)
- Business intelligence reporting
- Amazon Cloud monitoring
- Implemented in-house
Yes
We started with a couple of hosts first to see how it works and if it would have any impact to our servers. Once we confirmed no impact, we migrated in batches of 20-100.
Change management was a big part of the implementation and was well-handled
None. Change management is processed already in case and we deployed Logicmonitor with that in mind.
- Silly mistakes done by administrators. (e.g. mistyped SNMP community string)
No
There is no such thing with LogicMonitor. As a SaaS solution, support is backed into the cost of the product.
We added monitoring for RabbitMQ queue statistics. So the template would just poll the rabbitmq servers and get the stats for every single queue. After this monitoring was added, we noticed an increase in CPU utilization. Apparently polling 5000 queues from one rabbitmq server was taxing one cpu out of the server. When I brought this to support's attention, they were able to refactor the template and made it a lot lighter on the CPU. I thought that case showed excellent understanding and ability to solve problems.
- Adding hosts to the platform
- Adding groovy scripts for custom monitoring
- Adding collectors to expand capacity
- Clicking through the device tree structure when there are 20 host groups and 3000 nodes
Yes
I would say it is beta quality right now. The main webpage has single sign on but that does not work with the mobile interface. Mostly the mobile interface is designed to login to interface with current alerts.
Yes
90% of the time the release goes smoothly. Interaction with the customer can be greatly improved. (e.g. informing customer maintenance has been [done] and maintenance has ended). There was one one case where I found an issue after the release happened. There were a few cases where they found issues with the release and cancelled my rollout.
- Local cache of monitoring data. If network is down, the collector would cache the metrics for up to 30 minutes and will send it once the network is back up
- Website checks from collectors
No
No