Overview
What is LogicMonitor?
LogicMonitor provides an agentless SaaS-based monitoring platform. LogicMonitor provides prebuilt integrations and an open API, and is designed to provide monitoring across networks, servers, applications, websites, and containers, including insights and reporting capabilities.
Fantastic monitoring platform, simple to implement and yields remarkable outcomes with low costs.
Track your company's network and devices with LogicMonitor.
When it comes to monitoring, LogicMonitor is a very reliable option.
Great tool to track your network
LogicMonitor is a rising star and dependable platform
Servers, network …
Superb item for any and all of your monitoring and needs
The tool for strategic Managed Services partners
LogicMonitor is a solid, trustworthy monitoring tool.
Help businesses spend less time on manual tasks and consolidate existing tools
LogicMonitor was exactly what we needed to deliver a next-gen MSP solution.
Bytes of Brilliance in IT Management and transformation with LogicMonitor.
Carrier Grade Monitoring for Managed Service Providers
LogicMonitor is a good, stable, and reliable monitoring solution
New LM Customer Experience
Awards
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Reviewer Pros & Cons
Pricing
Enterprise
Contact sales team
Website Monitoring
Contact sales team
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is LogicMonitor?
LM Envision aims to offer an alternative to the tool sprawl that exists in many organizations today. By leveraging a platform that enables collection, analysis, contextualization insights and exploration of observability data across traditional and modern environments, it helps IT teams to remove the blind spots that come from siloed monitoring tools. And it enables IT teams to rally around a platform that offers a “single source of truth” to quickly triage and resolve problems, leverage AIOps to spot performance trends, and shift their time and investment from operation tasks to work that drives innovation for the enterprise.
LogicMonitor Features
- Supported: Infrastructure Monitoring
- Supported: Network Monitoring
- Supported: Cloud Monitoring
- Supported: Logs
- Supported: Server Monitoring
- Supported: Remote Monitoring
- Supported: AIOps (data forecasting, root cause analysis, dynamic thresholds)
- Supported: Database Monitoring
- Supported: Container Monitoring
- Supported: Synthetic Website Monitoring
- Supported: APM
- Supported: Storage Monitoring
- Supported: Virtual Machine Monitoring
- Supported: Configuration Monitoring
- Supported: Topology Mapping
- Supported: Customizable Dashboards
- Supported: Alert Escalation Chains
- Supported: Reporting
- Supported: Alerting
- Supported: 24x7 Live Technical Engineer Support
LogicMonitor Screenshots
LogicMonitor Videos
LogicMonitor Integrations
LogicMonitor Competitors
LogicMonitor Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android, Windows Phone, Mobile Web |
LogicMonitor Downloadables
Frequently Asked Questions
LogicMonitor Customer Size Distribution
Consumers | 0% |
---|---|
Small Businesses (1-50 employees) | 29% |
Mid-Size Companies (51-500 employees) | 41% |
Enterprises (more than 500 employees) | 30% |
Comparisons
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Reviews and Ratings
(311)Attribute Ratings
- 6.2Likelihood to Renew8 ratings
- 9.1Availability1 rating
- 9.1Performance1 rating
- 8.3Usability29 ratings
- 9Support Rating109 ratings
- 7.3Online Training1 rating
- 8.2In-Person Training1 rating
- 8.6Implementation Rating12 ratings
- 9.1Configurability1 rating
- 9.1Product Scalability1 rating
- 7.3Ease of integration1 rating
- 9.1Vendor pre-sale1 rating
- 9.1Vendor post-sale1 rating
- 7.5Professional Services4 ratings
- 7.3Contract Terms and Pricing Model5 ratings
Reviews
(1-5 of 5)LogicMonitor is the best thing you've never heard of
- Network Configuration Audit/Backup - we're able to pull all of our configurations into LogicMonitor and compare them for changes, and even alert on these, thus increasing the thoroughness of our change management process.
- Infrastructure Monitoring is terrific, there are tons of metrics and items we can alert on, nothing goes unnoticed.
- Cloud Monitoring is something that is native in all environments, i.e. AWS, however, being multi-cloud it's nice to have everything aggregated under one product.
- I'm not a fan of how to delete/remove objects from LogicMonitor - it is a little cumbersome.
- When you onboard your enterprise in LogicMonitor, everything is thrown into a default "bucket"; this is annoying. I wish the tool would force you to create logical grouping from the beginning.
- LogicMonitor has allowed us to exceed an audit requirement.
- Cost is huge - it was slightly more expensive than what we previously had, however, it combined multiple tools into one, which doesn't require me invest a lot of man power into multiple services.
- Compliance & Regulatory
- Audit Logging
- Server/Network Monitoring
- LM Logs was a new addition that we had not previously leveraged (early adopter)
- Service monitoring and restarting
- Page outs & escalations
- Cloud Solutions
- Scalability
- Integration with Other Systems
- Ease of Use
- Easy to customize
- Fast UI
- Central monitoring system
- Easy to use
- Use more predictive solutions using AI and ML
- Logs
- Looks like an old UI
- Build in data sources for SQL, Microsoft
- DB monitoring
- Proactive with good uptime.
- We save hundreds of man-hours per year.
- Monitor the entire infra.
- Alert for production critical issues
- Be Proactive
- Correlation between components
- Customization
- Log - Get insights from logs
- More configuration
- Application layer monitor
- Product Features
- Product Usability
- Implemented in-house
- We didn't have
- Online training
- in-person training
- To customize and create data sources
- Monitor the logs
- Our product
- SQL DB
- Vertica DB
- API (e.g. SOAP or REST)
JDBC
- Consolidate into on SaaS tool
- More application layer monitor
LogicMonitor is an extensive tool that is a breeze to implement, use, and maintain.
- Alert rules
- Performance monitoring
- Escalation chains
- Netflow monitoring
- API integrations such as Meraki
- Network mapping
- Provides valuable alerts in a timely fashion
- Helps compare data points for quick troubleshooting
- Ease of implementation saved us PS cost and FTE
IT Security
Oil Refinery Applications Operations and support
Oil Refinery Data Systems Controls Operations
Ski Resort IT Operations and support
Hotel Systems and Technology Support
- Network Routing and Switching monitoring and alerting
- SDWAN monitoring and alerting
- Server monitoring and alerting
- SDWAN mesh monitoring via the websites feature
- VPN mesh monitoring
- API integration to Meraki infrastructure
- Database performance monitoring
- POS application server monitoring
- Network circuit performance monitoring
We had the same results, more or less, out of all the on-prem tools that we've used in the past. They were cumbersome to implement, a nightmare to maintain, and often not reliable enough to just be there and working when we needed them. The LogicMonitor team dragged us along during implementation. We are a small team with very little free time, and in spite of us not being very available the deployment was smooth and fast. In addition, the ongoing maintenance has required minimal time which means we can continually spend time growing how to use and tune the system to best meet our needs.
- Price
- Product Features
- Product Usability
- Implemented in-house
- Early integrations with Meraki networks
- Network discovery customizations
- Structural organization inside the tool
- Adding systems to be monitored
- Creating alert rules and escalation chains
- Managing users and permissions
- Managing some systems via API integration
- The initial design structure needs to be understood
My LogicMonitor Review
- Monitoring
- Historical Overview/Usage
- Alerting
- Dashboard widgets can provide more customization
- Datasources for new software need to be updated usually with support help
- Ways to setup an alert or notification based on widgets triggers
- Avoiding disruptions is definitely key in our business.
- Makes troubleshooting easier
- Dashboards are great at displaying key information.
Applications might compare in alerting but are not even close in regards to monitoring and notifications via SMS/email and cellphone (IVR voice).
- Monitoring Remote Sites
- Network Connections
- Server health
- Application Utilization
- Hardware failures
- Alerting via SMS
- Alerting via Voice Call
- Logs Review
- Call Reports
- Product Features
- Product Usability
- Huge inventory of pre-built templates for monitoring things from Power PDUs to blade servers.
- Robust groovy scripting language that would enable administrators to add monitoring that is specific to your company.
- Uptime, uptime, uptime, uptime =). In the close to four years that we have used LogicMonitor, they have had one or two incidents of downtime.
- Eat to set up. The collector install takes minutes to install. I literally added hundreds of hosts within a day.
- Missing robust support for some fundamental things like SNMP traps.
- Support team is going through some growing pains. The people and coverage is growing but product expertise and customer experience is degrading. I am sure they will fix this though.
- They are in the middle of transitioning to a new UI. It looks better but is a lot harder to use for people that have been on the old UI for a long time. Probably just an issue with legacy customers.
- Money saved on capital expenditure to buy servers for a monitoring system. All our logicmonitor collectors are on virtual machines.
- Money saved on operating expense for headcount to maintain a huge monitoring system. Very low headcount to maintain a SaaS solution.
We had Zabbix before using Logicmonitor. We ran into massive scalability issues when trying to go past 2000 devices.
We spent a lot of time researching and trying to architect the system to work. However, despite our efforts we still missed alerts and customers were impacted due to the failed monitoring.
We had no scaling issues at all with Logicmonitor. We have tripled in size since we started using Logicmonitor and it all has been totally painless.
- Network Administrators
- Network Operations Center
- System Administrators
- Database Administrators
- Telecom Administrators
Developers
Customer Support
- Service uptime monitoring
- Capacity management
- Inventory
- Synthetic transaction monitoring (e.g. create interaction that simulates user interactions)
- Business intelligence reporting
- Amazon Cloud monitoring
- Implemented in-house
- Silly mistakes done by administrators. (e.g. mistyped SNMP community string)
- Adding hosts to the platform
- Adding groovy scripts for custom monitoring
- Adding collectors to expand capacity
- Clicking through the device tree structure when there are 20 host groups and 3000 nodes
- Local cache of monitoring data. If network is down, the collector would cache the metrics for up to 30 minutes and will send it once the network is back up
- Website checks from collectors