LogicMonitor

LogicMonitor

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Score 8.5 out of 100
Top Rated
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LogicMonitor

Overview

Recent Reviews

LogicMonitor

9 out of 10
June 28, 2022
We use LogicMonitor to monitor all physical devices and virtual instances that we provide to customers and also use internally. The data …
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Good product

7 out of 10
May 21, 2021
We monitor our on-premise infrastructure (VMs, networking devices, EVX machines) with LogicMonitor. We use it across the whole IT …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Video Reviews

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Pricing

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Pro (up to 199 devices)

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Cloud

Enterprise (200+ devices)

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Cloud

Website Monitoring

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Cloud

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.logicmonitor.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

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Product Details

What is LogicMonitor?

LogicMonitor aims to expand what’s possible for businesses by advancing the technology behind them. LogicMonitor's cloud-based infrastructure monitoring and observability platform helps businesses turn on a complete view in minutes, turn the dial from optimization to innovation, and turn the corner from sight to vision. With automated deployment and configuration for over 2000 technologies, LogicMonitor provides a unified view of infrastructure performance and analytics to help teams rapidly optimize their tech stack.

LogicMonitor provides users a single pane of glass to monitor and optimize the entire tech stack, including:
  • Networks and physical networking gear
  • On-premises and cloud-based servers
  • Cloud and container resources (including Kubernetes)
  • Websites and synthetic transactions
  • Logs and log anomalies
  • Virtualized environments
  • Configuration and CMDB monitoring
  • Applications, operating systems, storage, databases, and more!

LogicMonitor comes with next-gen monitoring features, such as:
  • Automated deployment and configuration
  • Dynamic topology mapping for networks, servers, containers, and more
  • Alert escalation chains and dynamic thresholds for alerting
  • Machine learning and AIOps that includes anomaly detection and root cause analysis
  • Customizable dashboards and pre-built dashboard templates
  • 24x7 live support with real technical engineers

LogicMonitor Features

  • Supported: Hybrid Infrastructure Performance Monitoring
  • Supported: Topology Mapping
  • Supported: Customizable Dashboards
  • Supported: Alert Escalation Chains
  • Supported: AIOps Features (Dynamic Thresholds, Root Cause Analysis, Anomaly Detection)
  • Supported: Cloud and Container Monitoring
  • Supported: Integrations Library
  • Supported: Forecasting
  • Supported: Reporting
  • Supported: 24x7 Live Technical Engineer Support

LogicMonitor Screenshots

Screenshot of Our AIOps features are perfect for enterprises or IT pros using next-gen technology or hybrid environments with cloud and container resources. LogicMonitor makes it easy to monitor and improve the performance of complex enterprise networks with dynamic thresholds, topology mapping, anomaly detection, and root cause analysis.Screenshot of Overview dashboards are great for high-level observability over your entire tech stack. Quickly and easily identify alerts for your most important systems while ensuring the user experience is uninterrupted across the globe.Screenshot of Drill into individual deployments of cloud environments to optimize performance, ensure availability, and monitor costs.Screenshot of Ensure servers and the applications running on top of them are highly available. Rapidly resolve issues and optimize resource consumption for your entire server infrastructure.Screenshot of Remote work and WFH is changing the way that IT teams operate. LogicMonitor remote workforce monitoring ensures that employees are connected to the systems that keep them productive and provide proactive insight into dispersed systems and third-party outages.

LogicMonitor Videos

Our mission at LogicMonitor is to turn sight into vision. See how monitoring is a powerful tool that can unlock new pathways to growth for your team.
It's more important than ever to ensure your applications, tools and services are available for your remote workforce. Having visibility into the health and performance of these business-critical applications and infrastructures is critical for IT to maintain business continuity.
With LogicMonitor's AIOps Early Warning System teams can proactively prevent problems instead of reacting to them and therefore minimize downtime and slow downs that may negatively affect their business
LogicMonitor offers an ever-expanding library of integrations to bring you out-of-the-box monitoring for the networking devices, applications, databases, services, and other systems and tools your enterprise relies on. LM Exchange provides a centralized view of integrations av...
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It's more important than ever to ensure your applications, tools, and services are available for your remote workforce. Having visibility into the health and performance of these business-critical applications and infrastructures is critical for IT to maintain business continuity.

LogicMonitor Integrations

LogicMonitor Competitors

LogicMonitor Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)29%
Mid-Size Companies (51-500 employees)41%
Enterprises (more than 500 employees)30%

LogicMonitor Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Mobile Web

Frequently Asked Questions

LogicMonitor provides an agentless SaaS-based monitoring platform. LogicMonitor provides prebuilt integrations and an open API, and is designed to provide monitoring across networks, servers, applications, websites, and containers, including insights and reporting capabilities.

Datadog, PRTG Network Monitor, and Dynatrace are common alternatives for LogicMonitor.

Reviewers rate Implementation Rating highest, with a score of 9.1.

The most common users of LogicMonitor are from Mid-sized Companies (51-1,000 employees) and the Information Technology & Services industry.

Comparisons

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Reviews

(1-25 of 98)
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Rekha Yadav | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Review Source
As I mentioned earlier also LM is one stop solution for all infra monitoring including Networks, Servers, Database, Website, Logis, Cloud Services. Now LM has also mentioned that APM is also going to be the roadmap and a target for this year which seems to be a market sweeping move. With these capability this will really become a single monitoring solution. Automatic alerting and monitoring has reduced implementation efforts but resolution time also.
Score 8 out of 10
Vetted Review
Verified User
Review Source
We retired Auvik and stopped using ConnectWise Automate/Ignite for alerting, in favor of LogicMonitor. LogicMonitor, despite my criticisms, is one of the better, simpler tools on the market to run your NOC. It does reduce time to resolution and quickly alerts us to problems and outages.
Score 10 out of 10
Vetted Review
Verified User
Review Source
LogicMonitor has enabled us to retire legacy tools and increased our visibility into the infrastructure which gives us the ability to proactively address issues and reduce downtime. For instance, the health checks on the components within each resource allow us to take action before things go wrong.
September 11, 2021

Upcoming Market Player

Nikhil Kumar Sharma | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
LogicMonitor has created more dependency on itself due to its amazing features and hence it's true that we have positioned LogicMonitor to replace many other tools in following areas -

1. Server Monitoring
2. Network Monitoring
3. Database Monitoring
4. Website Monitoring
5. Synthetic Monitoring
6. Cloud Services Monitoring
7. Out of the box integrations etc.

Due to out of the box alerts and parameters it has helped us to reduce mean time to resolve as well.
Score 10 out of 10
Vetted Review
Verified User
Review Source
LogicMonitor being a SaaS-based solution that keeps up to date with all the latest technologies and industry needs, have allowed us to have an updated and modern infrastructure, giving us excellent results. LogicMonitor has been the perfect choice for us.
Score 10 out of 10
Vetted Review
Verified User
Review Source
The prior solution we used did not integrate to ServiceNow as easily as LogicMonitor does. This has helped with the stream lining of tickets and including the necessary actionable data for our analysts. The visibility of multiple device vendors was a big deal for our team.
Martin Sims | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We've been able to retire several systems and consolidate them into LogicMonitor. It has replaced SolarWinds for monitoring. For network mapping, it has replaced Netbrain. For Netflow, we moved from LiveAction to LogicMonitor. LogicMonitor has also increased visibility into our network and servers. The escalation chains and alerts go out to each device's respective divisions and if they don't respond, the alert escalates to provide more visibility.
Score 9 out of 10
Vetted Review
Verified User
Review Source
LogicMonitor has enabled us to consolidate 10+ monitoring tools, which has provided increased visibility with a single pane of glass and significantly increased system uptime across the board.
Score 10 out of 10
Vetted Review
Verified User
Review Source
LogicMonitor has increased visibility into our IT Infrastructure. Previously, we were getting a bunch of alerts that didn't make sense and were typically ignored. Now, we are getting true alerts that we need to take action on something.
Jeremy Hutton | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
So far we have not retired any other tools but SolarWinds. We do see where some other software may not be needed long term. The value add is hard to see this early, but I can see many other smaller items going in the near future. Automation is key with this product.
Score 9 out of 10
Vetted Review
Verified User
Review Source
No, I have not been able to put any of the automation in place. We do not have an integrated ticketing system that would allow me to automate specific tickets in order to do this. We have been planning on doing something like this, but we do not have the infrastructure for this piece, at this time.
Score 9 out of 10
Vetted Review
Verified User
Review Source
We used a few tools from SolarWinds for monitoring our infrastucture. After two weeks of using LogicMonitor, I decommed our SolarWinds environment.

With the collector in LogicMonitor, we were able to automatically poll new cloud resources into the platform. That was a big issue we had with SolarWinds since the automation process in SW was no longer working and we ended up missing roughly 90 systems.
Score 7 out of 10
Vetted Review
Verified User
Review Source
I don't think it's enabled the business to retire tool[s], but that's because we've been using it since the inception of our company (or rather as long as I've been here). But as I mentioned before, it is pretty robust, so we have no need for any other alerting system. It absolutely has increased visibility and reduced time to resolution. Just by quickly being able to access the data for specific sources that are in question, that saves a ton of time and effort.
Score 10 out of 10
Vetted Review
Verified User
Review Source
Yes. We had a huge SCOM environment and when we chose LogicMonitor for "Basic Monitoring." After 1 year, we started implementing more monitoring beyond our initial scope such as Exchange Monitoring and Web Monitoring, simply because it was easy and the team adapted to it.
Score 8 out of 10
Vetted Review
Verified User
Review Source
Yes, LM has expanded our historical view of events and allowed for investment in areas that were previously neglected due to awareness of decay. Our business users are benefiting from much better response times and pre-emptive resolution.
Score 9 out of 10
Vetted Review
Verified User
Review Source
We used only LogicMonitor for all network-related issues. It does not really stand out in comparison with any other monitoring tool in terms of monitoring. But it really enabled us to run all kinds of python code to help isolate the issues. The major weakness is NetFlow data is poor, it also cost us some major headaches since we often could not identify the traffic properly due to the Netflow limitation.