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LogicMonitor

LogicMonitor

Overview

What is LogicMonitor?

LogicMonitor provides an agentless SaaS-based monitoring platform. LogicMonitor provides prebuilt integrations and an open API, and is designed to provide monitoring across networks, servers, applications, websites, and containers, including insights and reporting capabilities.

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Recent Reviews

New LM Customer Experience

8 out of 10
June 20, 2023
We use LM in our organization to monitor a global network of 500+ windows and Linux servers. We have a small server team so we need the LM …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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Enterprise

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Cloud

Website Monitoring

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Cloud

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.logicmonitor.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is LogicMonitor?

LM Envision is a SaaS-based unified observability platform that enables digital enterprises to adopt a cloud-ready operating model for meeting key business demands. LM Envision provides clarity across hybrid enterprise IT, brings diverse IT and development teams together to solve complex problems, and enables IT to innovate faster while improving operational efficiency to the critical IT services they deliver.

LM Envision aims to offer an alternative to the tool sprawl that exists in many organizations today. By leveraging a platform that enables collection, analysis, contextualization insights and exploration of observability data across traditional and modern environments, it helps IT teams to remove the blind spots that come from siloed monitoring tools. And it enables IT teams to rally around a platform that offers a “single source of truth” to quickly triage and resolve problems, leverage AIOps to spot performance trends, and shift their time and investment from operation tasks to work that drives innovation for the enterprise.

LogicMonitor Features

  • Supported: Infrastructure Monitoring
  • Supported: Network Monitoring
  • Supported: Cloud Monitoring
  • Supported: Logs
  • Supported: Server Monitoring
  • Supported: Remote Monitoring
  • Supported: AIOps (data forecasting, root cause analysis, dynamic thresholds)
  • Supported: Database Monitoring
  • Supported: Container Monitoring
  • Supported: Synthetic Website Monitoring
  • Supported: APM
  • Supported: Storage Monitoring
  • Supported: Virtual Machine Monitoring
  • Supported: Configuration Monitoring
  • Supported: Topology Mapping
  • Supported: Customizable Dashboards
  • Supported: Alert Escalation Chains
  • Supported: Reporting
  • Supported: Alerting
  • Supported: 24x7 Live Technical Engineer Support

LogicMonitor Screenshots

Screenshot of AIOps features for enterprises using technology or hybrid environments with cloud and container resources. LogicMonitor can be used to monitor and improve the performance of complex enterprise networks with dynamic thresholds, topology mapping, anomaly detection, and root cause analysis.Screenshot of LM Envision's comprehensive monitoring and observability capabilities across the IT infrastructure, that help to identify alerts for the most important systems while ensuring the user experience is uninterrupted across the globe.Screenshot of Monitoring that ensures servers and the applications running on top of them are highly available. Helps resolve issues and optimize resource consumption for the server infrastructure.Screenshot of LogicMonitor remote workforce monitoring, which ensures that employees are connected to the systems that keep them productive and provide proactive insight into dispersed systems and third-party outages.Screenshot of Unified cloud monitoring across a hybrid multi-cloud ecosystem.Screenshot of LM Logs delivering log analysis at enterprise scale.

LogicMonitor Videos

LogicMonitor helps Abrigo maintain 99.99% uptime
GCISD accelerates digital transformation with LogicMonitor
who is LogicMonitor?
Carrier partners with LogicMonitor in path to unified observability

LogicMonitor Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Mobile Web

Frequently Asked Questions

LogicMonitor provides an agentless SaaS-based monitoring platform. LogicMonitor provides prebuilt integrations and an open API, and is designed to provide monitoring across networks, servers, applications, websites, and containers, including insights and reporting capabilities.

Datadog, PRTG Network Monitor, and Dynatrace are common alternatives for LogicMonitor.

Reviewers rate Support Rating highest, with a score of 9.

The most common users of LogicMonitor are from Mid-sized Companies (51-1,000 employees).

LogicMonitor Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)29%
Mid-Size Companies (51-500 employees)41%
Enterprises (more than 500 employees)30%
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Comparisons

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Reviews and Ratings

(312)

Attribute Ratings

Reviews

(1-25 of 131)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
It has certainly increased our efficiency as now it can detect any issue automatically. But one thing I would like to add is that to add a function to automatically solve the issue or give a suitable solution for it which could further save our time.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
New modules can be created easily. Alerts come with links directly to the device and the alerting datapoint. We were able to drop dependency on two other platforms as we brought LogicMonitor online.
We have used both API integration and webhooks to our messaging platform. The dashboards are easy to rely on for a high-level view of the device health across all locations.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Thanks to LogicMonitor, we were able to retire and combine a few of our older technology. Also with improved visibility from the start of an outage, we can better focus our efforts on the investigation when something requires attention hence decreasing the mean time to resolve.
Ali Gaeta | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
It has not, but I will be tracking our mean time to resolution as we finalize our migration into LogicMonitor and see how it affects that efficiency. The PSA integration lacks so much that we may end up needing an additional tool or in-house developed tool to sync ticket updates AND configuration data...hoping for those features coming soon!
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Onboarding is simplified by LogicMonitors inherent automation discovering all active client services across devices. LogicMonitor replaced our syslog server, monitoring platform, and Windows server analyzer with one cloud-based solution.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Automation tools can significantly reduce the time spent on manual and repetitive tasks. By consolidating monitoring and automation tools into one platform, organizations can streamline their IT operations, reduce tool complexity, and achieve cost savings.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
LogicMonitor's flexibility enables us to run collectors on existing servers at strategic locations, eliminating the need for dedicated systems. Since it is a SaaS platform, we no longer have to provision separate database servers. This consolidation has substantially reduced our on-premises server footprint dedicated to supporting all our monitoring efforts.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
The core automation capability we leverage in LogicMonitor is network configuration management backups. While we had a previous platform doing the same thing, it was cumbersome to manage two tools with the same asset record information. More importantly, we paid for a secondary solution that overlapped with the LogicMonitor platform. By consolidating things into LogicMonitor, we could perform monitoring and backup functions of network assets across our clients.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We were able to use LogicMonitor to consolidate our syslog server, monitoring platform, and Windows log server analyzer into this one cloud based tool. We are also able to run the LogicMonitor collectors on existing servers at key sites instead of having dedicated systems and since this is a SaaS platform we don't have to provide any database servers. Overall we have greatly reduced the on prem server footprint required to support monitoring.
Score 9 out of 10
Vetted Review
Verified User
LogicMonitors native automation has significantly simplied the onboarding of new customers, with automated discovery of services across devices this has reduced the onboarding time and ensured that all active services within a customer are correctly monitored.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We have provided increased visibility into our network because it allowed us to full backup and alert on unexpected configuration changes on our network. We were also allowed to remove inadequate tools from our stack to make our security posture stronger, overall.
March 01, 2023

One of best NPM tools

Score 9 out of 10
Vetted Review
Verified User
Yes, we have retired lot of legacy tool which were very difficult to manage and maintain.
Score 5 out of 10
Vetted Review
ResellerIncentivized
LogicMonitor has not replaced any other tools or lowered the need for them. It's simply a nice monitoring platform to be alerted of any issues immediately when it happens and before users call and complain. Usually we're already aware and fixing the problem by the time we get calls about issues. It does help to keep the time to resolution very low.
January 16, 2023

Worth every penny!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We were able to retire at least 3 items from our inventory in terms of tools for monitoring our network. To an extent, even some switch processes for configuration as well. It provided clear visibility into issues we had, or ones we didn't know about. We saved a lot of man hours by being able to detect issues before end users could report them, and even collecting configurations automatically.
Rekha Yadav | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
As I mentioned earlier also LM is one stop solution for all infra monitoring including Networks, Servers, Database, Website, Logis, Cloud Services. Now LM has also mentioned that APM is also going to be the roadmap and a target for this year which seems to be a market sweeping move. With these capability this will really become a single monitoring solution. Automatic alerting and monitoring has reduced implementation efforts but resolution time also.
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