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LogicMonitor

LogicMonitor

Overview

What is LogicMonitor?

LogicMonitor provides an agentless SaaS-based monitoring platform. LogicMonitor provides prebuilt integrations and an open API, and is designed to provide monitoring across networks, servers, applications, websites, and containers, including insights and reporting capabilities.

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Recent Reviews

New LM Customer Experience

8 out of 10
June 20, 2023
We use LM in our organization to monitor a global network of 500+ windows and Linux servers. We have a small server team so we need the LM …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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Enterprise

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Cloud

Website Monitoring

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Cloud

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.logicmonitor.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is LogicMonitor?

LM Envision is a SaaS-based unified observability platform that enables digital enterprises to adopt a cloud-ready operating model for meeting key business demands. LM Envision provides clarity across hybrid enterprise IT, brings diverse IT and development teams together to solve complex problems, and enables IT to innovate faster while improving operational efficiency to the critical IT services they deliver.

LM Envision aims to offer an alternative to the tool sprawl that exists in many organizations today. By leveraging a platform that enables collection, analysis, contextualization insights and exploration of observability data across traditional and modern environments, it helps IT teams to remove the blind spots that come from siloed monitoring tools. And it enables IT teams to rally around a platform that offers a “single source of truth” to quickly triage and resolve problems, leverage AIOps to spot performance trends, and shift their time and investment from operation tasks to work that drives innovation for the enterprise.

LogicMonitor Features

  • Supported: Infrastructure Monitoring
  • Supported: Network Monitoring
  • Supported: Cloud Monitoring
  • Supported: Logs
  • Supported: Server Monitoring
  • Supported: Remote Monitoring
  • Supported: AIOps (data forecasting, root cause analysis, dynamic thresholds)
  • Supported: Database Monitoring
  • Supported: Container Monitoring
  • Supported: Synthetic Website Monitoring
  • Supported: APM
  • Supported: Storage Monitoring
  • Supported: Virtual Machine Monitoring
  • Supported: Configuration Monitoring
  • Supported: Topology Mapping
  • Supported: Customizable Dashboards
  • Supported: Alert Escalation Chains
  • Supported: Reporting
  • Supported: Alerting
  • Supported: 24x7 Live Technical Engineer Support

LogicMonitor Screenshots

Screenshot of AIOps features for enterprises using technology or hybrid environments with cloud and container resources. LogicMonitor can be used to monitor and improve the performance of complex enterprise networks with dynamic thresholds, topology mapping, anomaly detection, and root cause analysis.Screenshot of LM Envision's comprehensive monitoring and observability capabilities across the IT infrastructure, that help to identify alerts for the most important systems while ensuring the user experience is uninterrupted across the globe.Screenshot of Monitoring that ensures servers and the applications running on top of them are highly available. Helps resolve issues and optimize resource consumption for the server infrastructure.Screenshot of LogicMonitor remote workforce monitoring, which ensures that employees are connected to the systems that keep them productive and provide proactive insight into dispersed systems and third-party outages.Screenshot of Unified cloud monitoring across a hybrid multi-cloud ecosystem.Screenshot of LM Logs delivering log analysis at enterprise scale.

LogicMonitor Videos

LogicMonitor helps Abrigo maintain 99.99% uptime
GCISD accelerates digital transformation with LogicMonitor
who is LogicMonitor?
Carrier partners with LogicMonitor in path to unified observability

LogicMonitor Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Mobile Web

Frequently Asked Questions

LogicMonitor provides an agentless SaaS-based monitoring platform. LogicMonitor provides prebuilt integrations and an open API, and is designed to provide monitoring across networks, servers, applications, websites, and containers, including insights and reporting capabilities.

Datadog, PRTG Network Monitor, and Dynatrace are common alternatives for LogicMonitor.

Reviewers rate Support Rating highest, with a score of 9.

The most common users of LogicMonitor are from Mid-sized Companies (51-1,000 employees).

LogicMonitor Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)29%
Mid-Size Companies (51-500 employees)41%
Enterprises (more than 500 employees)30%
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Comparisons

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Reviews and Ratings

(310)

Attribute Ratings

Reviews

(1-25 of 123)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are mostly monitoring on-premises devices. But there are a few cloud devices, too. Since we started using LogicMonitor, we don't need to check our devices frequently, and we are now instantly notified if any problem occurs.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are now using LogicMonitor for both our cloud and on premises devices which is mainly based in US. But we will soon start monitoring more 600 devices which are mainly could based.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Both on-premises and outside servers make up our infrastructure. About 1200 plus devices are monitored on-premises, and several outside servers are also monitored. We also have deployments in mainly two regions, the US and the UK.
Alejandro Gomez Martinez | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
FortiGate Firewalls, Cisco switches and Windows servers with active directory and DNS services running.
We migrated some of our infrastructure from Cisco Catalyst to Meraki cloud, this was challenging because the LogicMonitor platform wasn't very compatible with some of the resources.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We monitor thousands of devices spread across North America. These are a mixture of physical devices, datacenter-hosted and virtual devices, and cloud-based services.
Most of our engineers are not in the same office, but can manage the platform and collaborate.
LogicMonitor was able to prove for us what we would lose and gain through cloud adoption. Our private datacenter was able to be monitored at a deeper level also.
Ali Gaeta | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We manage it all, on-prem, datacenter hosted, public cloud, etc. We are licensed for ~3500 LogicMonitor devices and are using 3000 at this time. We monitor infrastructure globally. One of our biggest MSP customers has ~320 manufacturing sites around the world.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We monitor AWS and Azure resources, for example Azure Virtual Machines and Elastic Load Balancers. We also monitor campus switches and firewalls in our customers' on-premise environments, operating systems like Windows Server or Ubuntu Linux, applications such as Tableau Server and Dataiku, websites, and SaaS solutions.
LogicMonitor does not have a direct impact on our cloud migration strategy. Our organization is sustainably hybrid cloud.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We have two primary datacenters, each with substantial physical servers(windows and Linux servers) and network devices. Our network devices include cisco switches routers and firewalls which are along the link connecting our datacenter to the backup datacenter. We also have the cloud infrastructure where we use AWS, Azure with azure SQL databases and VMs as well as GCP. We operate multiple kubernetes clusters on different clouds to manage our containerized applications. Not forgetting our Ivanti VPN connections. Our geographic distribution is yet to be too expansive but in the locations we are distributed in, LogicMonitor's capabilities have been invaluable in ensuring reliable connectivity and performance across all regions.
Our migration strategy is deliberate and phased approach aimed at leveraging benefits ensuring minimal disruption. Our cloud migration is gradual and adaptable to our evolving needs and we anticipate it to extend over the next 1 to 2 years. The extended timeline allows us to carefully evaluate each workload and app before migration. Our It landscape is is diverse encompassing a substantial number of apps and workloads. Our decisions to migrate range from scalability provided within the cloud to cost optimization.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We monitor thousands of devices using LogicMonitor, including but not limited to servers, network, storage, cloud assets, SAAS platforms like M365, and business applications. These devices are geographically distributed across the globe. Many of our clients have hybrid environments consisting of legacy on-prem devices and modern cloud platform technology.
As an IT services provider, we help hundreds of organizations annually with their cloud adoption strategy. LogicMonitor plays a crucial part in our clients' cloud migration strategy. As part of our managed services, it is not uncommon for organizations to not have started their cloud journey, are early or are pretty far down the path but need help navigating. We help support organizations and deploy LogicMonitor regardless of where the client is on that journey. Since LogicMonitor immediately starts collecting analytics across the entire technology stack, it is easy to understand what the client has from an inventory perspective and monitor/control the information along their journey. LogicMonitor helps build up the client's configuration management database (CMDB) to ensure we have an accurate inventory of configuration items (CIs).
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are currently monitoring 500 network devices (Cisco switches, PulseSecure VPN, Checkpoint firewalls, Cisco SDWAN, Cisco Wireless) and using LogicMonitor as the syslog collector. We also have 900 (mostly Windows) servers being monitored. About 700 of them are fully monitored (consuming a license) and the other 200 are non production and are monitored through vCenter or Nutanix. We also have several APC UPS units being monitored at the branch offices and LogicMonitor provides a very nice dashboard to track the expected runtime available.
Currently, our cloud migration is going very slow with a preference to keep most systems on prem in our regional datacenters. We have not had an opportunity to really test out the cloud integration abilities of LogicMonitor.
Score 8 out of 10
Vetted Review
Verified User
500 Windows / Linux servers Globally in 50 different countries<br>2 main websites - Intranet and public website<br>Customer facing website portals for various company divisions<br>Network devices at corporate HQ and our link between our datacenter and our backup datacenter<br>
We migrated many servers to Azure and are not currently migrating since using LM
Score 9 out of 10
Vetted Review
Verified User
We are currently monitoring Public Cloud environments with LogicMonitor, across both Azure and AWS. This includes all elements of a Public Cloud infrastructure from networking, virtual machines, containers and PaaS services.

We plan to roll this tool out to support our private cloud and on premise monitoring in the future.
As an MSP we support our customers with their migration to Cloud, LogicMonitor is the tooling that underpins the managed services we deliver once our customers are in Cloud. To date we are not using LogicMonitor as part of the discovery process for that migration, however this is something we may look at in the future.
March 01, 2023

One of best NPM tools

Score 9 out of 10
Vetted Review
Verified User
We have a global presence of devices so we used a cloud platform and data is collected in cloud storage. We are monitoring more than 1000 devices, on-prem and cloud servers.
Score 5 out of 10
Vetted Review
ResellerIncentivized
We manage a number of SMB clients throughout Southern California with mostly on prem infrastructure from very small environments with just basic networking and a server to deployments with several servers and shared storage which all needs to be properly monitored. We were monitoring up to 150 devices with LogicMonitor.
January 16, 2023

Worth every penny!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are a hybrid environment, some things on-prem and others via cloud. We were monitoring a little over 100 devices within our organization. We managed about 15 locations in the United States and 1 location in Australia. This provided a clear view of what are network looked like just by glancing at the home screen.
December 06, 2022

LogicMonitor Review

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We monitor mostly on prem and private cloud infrastructure as well as some devices located in our 3 data centres. We use the tool to monitor our own corporate infrastructure as well as our client' as we are an MSP. We have gear located in Canada and the USA.
Rekha Yadav | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We are using LogicMonitor for a small environment such as 1100 devices (Network, Servers, Databases). Although the POC has been done to have multiple geographies located devices monitoring via LogicMonitor but as of now we are playing around same DC located devices monitoring.
We have tested monitoring for On-prem devices, cloud based infra such as EC2 instances, S3 buckets etc.
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