LogicMonitor

LogicMonitor

Customer Verified
Top Rated
TRUE
About TrustRadius Scoring
Score 8.5 out of 100
Top Rated
TRUE
LogicMonitor

Overview

Recent Reviews

LogicMonitor

9 out of 10
June 28, 2022
We use LogicMonitor to monitor all physical devices and virtual instances that we provide to customers and also use internally. The data …
Continue reading

Good product

7 out of 10
May 21, 2021
We monitor our on-premise infrastructure (VMs, networking devices, EVX machines) with LogicMonitor. We use it across the whole IT …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

View all pros & cons

Video Reviews

Leaving a video review helps other professionals like you evaluate products. Be the first one in your network to record a review of LogicMonitor, and make your voice heard!

Pricing

View all pricing

Pro (up to 199 devices)

Contact sales team

Cloud

Enterprise (200+ devices)

Contact sales team

Cloud

Website Monitoring

Contact sales team

Cloud

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.logicmonitor.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

No scorecards have been submitted for this product yet..

Product Details

What is LogicMonitor?

LogicMonitor aims to expand what’s possible for businesses by advancing the technology behind them. LogicMonitor's cloud-based infrastructure monitoring and observability platform helps businesses turn on a complete view in minutes, turn the dial from optimization to innovation, and turn the corner from sight to vision. With automated deployment and configuration for over 2000 technologies, LogicMonitor provides a unified view of infrastructure performance and analytics to help teams rapidly optimize their tech stack.

LogicMonitor provides users a single pane of glass to monitor and optimize the entire tech stack, including:
  • Networks and physical networking gear
  • On-premises and cloud-based servers
  • Cloud and container resources (including Kubernetes)
  • Websites and synthetic transactions
  • Logs and log anomalies
  • Virtualized environments
  • Configuration and CMDB monitoring
  • Applications, operating systems, storage, databases, and more!

LogicMonitor comes with next-gen monitoring features, such as:
  • Automated deployment and configuration
  • Dynamic topology mapping for networks, servers, containers, and more
  • Alert escalation chains and dynamic thresholds for alerting
  • Machine learning and AIOps that includes anomaly detection and root cause analysis
  • Customizable dashboards and pre-built dashboard templates
  • 24x7 live support with real technical engineers

LogicMonitor Features

  • Supported: Hybrid Infrastructure Performance Monitoring
  • Supported: Topology Mapping
  • Supported: Customizable Dashboards
  • Supported: Alert Escalation Chains
  • Supported: AIOps Features (Dynamic Thresholds, Root Cause Analysis, Anomaly Detection)
  • Supported: Cloud and Container Monitoring
  • Supported: Integrations Library
  • Supported: Forecasting
  • Supported: Reporting
  • Supported: 24x7 Live Technical Engineer Support

LogicMonitor Screenshots

Screenshot of Our AIOps features are perfect for enterprises or IT pros using next-gen technology or hybrid environments with cloud and container resources. LogicMonitor makes it easy to monitor and improve the performance of complex enterprise networks with dynamic thresholds, topology mapping, anomaly detection, and root cause analysis.Screenshot of Overview dashboards are great for high-level observability over your entire tech stack. Quickly and easily identify alerts for your most important systems while ensuring the user experience is uninterrupted across the globe.Screenshot of Drill into individual deployments of cloud environments to optimize performance, ensure availability, and monitor costs.Screenshot of Ensure servers and the applications running on top of them are highly available. Rapidly resolve issues and optimize resource consumption for your entire server infrastructure.Screenshot of Remote work and WFH is changing the way that IT teams operate. LogicMonitor remote workforce monitoring ensures that employees are connected to the systems that keep them productive and provide proactive insight into dispersed systems and third-party outages.

LogicMonitor Videos

Our mission at LogicMonitor is to turn sight into vision. See how monitoring is a powerful tool that can unlock new pathways to growth for your team.
It's more important than ever to ensure your applications, tools and services are available for your remote workforce. Having visibility into the health and performance of these business-critical applications and infrastructures is critical for IT to maintain business continuity.
With LogicMonitor's AIOps Early Warning System teams can proactively prevent problems instead of reacting to them and therefore minimize downtime and slow downs that may negatively affect their business
LogicMonitor offers an ever-expanding library of integrations to bring you out-of-the-box monitoring for the networking devices, applications, databases, services, and other systems and tools your enterprise relies on. LM Exchange provides a centralized view of integrations av...
 Show More
It's more important than ever to ensure your applications, tools, and services are available for your remote workforce. Having visibility into the health and performance of these business-critical applications and infrastructures is critical for IT to maintain business continuity.

LogicMonitor Integrations

LogicMonitor Competitors

LogicMonitor Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)29%
Mid-Size Companies (51-500 employees)41%
Enterprises (more than 500 employees)30%

LogicMonitor Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Mobile Web

Frequently Asked Questions

LogicMonitor provides an agentless SaaS-based monitoring platform. LogicMonitor provides prebuilt integrations and an open API, and is designed to provide monitoring across networks, servers, applications, websites, and containers, including insights and reporting capabilities.

Datadog, PRTG Network Monitor, and Dynatrace are common alternatives for LogicMonitor.

Reviewers rate Implementation Rating highest, with a score of 9.1.

The most common users of LogicMonitor are from Mid-sized Companies (51-1,000 employees) and the Information Technology & Services industry.

Comparisons

View all alternatives

Reviews

(1-25 of 128)
Companies can't remove reviews or game the system. Here's why
Score 10 out of 10
Vetted Review
Reseller
Review Source
  • Monitor Infrastructure and Networking gear
  • Unified observability of all managed environments
  • Custom monitoring of company-specific data I.E if it's a book store you can monitor the number of books sold in a day/week/month via SQL(JDBC) queries.
  • Customer support is AMAZING! So fast and always has the answers
  • Topology mapping can be difficult to master
  • Topology mapping could include netflow data
  • Topology mapping could include throughput of the interfaces in the map
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • LogicMonitor supports a wide range of technology products and services
  • LogicMonitor's reliability has been far higher, and its administrative burden far lower than previous generations of on-premises products that attempt to provide similar functionality
  • LogicMonitor has well-developed out-of-the-box alert thresholds and very effective and flexible notification delivery options
  • LogicMonitor itself is relatively easy to install (note: that does not mean installations need no planning!)
  • LogicMonitor iterates existing features and adds new functionality quickly so it can be hard to keep pace as a customer; particularly if your use case does not demand movement at the same pace.
  • It would be valuable if LogicMonitor was able to find a way to license its various capabilities (LM-Cloud, -Logs, -Services, -Config) that allowed them to be adopted with a more a la carte and/or transient term approach.
June 28, 2022

LogicMonitor

Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Breadth of technology
  • Auto discovery
  • Easy to understand graphs and metrics
  • Utilises WMI which is an outdated technology and WINRM coverage is poor.
  • RBAC for alert escalation.
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Alert on outages of power and Internet (site availability)
  • Alert on VMware and Microsoft server configuration or performance issues
  • Alert on website outages
  • Needs better out of the box alerting / templates
  • Generates too many repetitive tickets in ConnectWise Manage (working with their support to resolve)
  • Admin portal user interface could be simplified and improved
  • Takes time to fine tune / dial in the alerting
  • Mapping feature is poorly executed (concept is to build a real-time network map)
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Rapid Deployment
  • Out of the box threasholds
  • Auto detecting Server/services that need to be monitored with little or no manual configuration
  • LMLogs is a new feature they are working on that lets you correlate event logs with alerts. Great idea but they still have a little ways to go to make it user-friendly.
  • Reporting needs some work. Especially around configuration reporting.
Score 6 out of 10
Vetted Review
Verified User
Review Source
  • Generate Alerts to Support Team.
  • Support Multiple Types of Equipment.
  • Provided ability to verify status.
  • Required more senior technical knowledge to set up and manage.
  • Not friendly from an outside MSP business arrangement standpoint (scalability) of licenses, etc).
  • Lack of ability to integrate with common MSP tools (E.g. PSA, documentation platform).
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Easy setup and basic monitoring configuration.
  • Reduced load on the environment due to it using a proxy server rather than agents.
  • Externally accessible web interface that integrates with Azure IDP and can leverage MFA.
  • Support
  • Support
  • Support
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • A great platform that allows you to set up and collect actionable data in minutes.
  • It has a very intuitive user interface, is cloud-based, and does not require much maintenance.
  • Its control panel is straightforward to customize and adapt.
  • To make the application easier to use, if you don't find what you need, you can create your modules, as its panel can generate them and display them on the monitor in a few clicks.
  • Device logging should be more specific.
  • Add more straightforward options to monitor logs.
May 21, 2021

Good product

Score 7 out of 10
Vetted Review
Verified User
Review Source
  • Monitoring physical devices.
  • Monitoring network devices.
  • Alarming for the VM issues.
  • The interface is not very intuitive.
  • Integration with other tools.
  • Support cloud-base infra.
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Extensive monitoring capabilities for a wide variety of hardware.
  • Monitoring and alerting thresholds can easily be templated and applied to numerous endpoints quickly.
  • Alerting methods and integrations with 3rd party software is open and easily configured.
  • Upfront setup will take some time.
Score 7 out of 10
Vetted Review
Verified User
Review Source
  • Dashboards are very customizable.
  • Implementation is very straight forward and simple.
  • Implementation team is very helpful in getting you started.
  • Integrated with most every kind of hardware we could throw at it.
  • Alerting is tough to get tuned properly and not overwhelm with nonsense alerts.
  • Seems to uninstall itself or stop the service randomly on Windows which is problematic.
  • Unable to track the VPN Tunnel uptime properly, using a script gets some info but it's inaccurate which makes it worthless.
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Agentless monitoring.
  • One unified monitoring solution.
  • License cost is low compare to other competitors.
  • No need to maintain LogicMonitor since it's hosted in SAAS.
  • Need to enhance OOB reporting as it requires more manual effort to create custom reports.
Jeremy Hutton | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Very detailed with scan settings, easy to setup.
  • No agent required to monitor devices.
  • Network load is minimal based on traffic it sends for monitoring.
  • Alerting can be cumbersome to setup at first.
  • Recommend startup services with purchase, expensive but good.
  • Cost per device can add up.
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Automatically adds and inventories servers properly.
  • Simple build-out for dashboards.
  • Simple configuration for overall views.
  • Agentless monitoring.
  • Complex configuration for specific items.
  • API to third-party applications could be better.
  • Faster reporting.