TrustRadius Insights
LoginRadius has been widely recognized for its ability to enhance the security of the login process, effectively reducing spam signups to …
Overview
What is LoginRadius?
LoginRadius is a customer identity platform that helps companies deliver a streamlined login process while protecting digital accounts and complying with data privacy regulations. The vendor says LoginRadius serves over 3,000 businesses with a monthly reach of 700 million users…
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What is LoginRadius?
LoginRadius is a customer identity platform that helps companies deliver a streamlined login process while protecting digital accounts and complying with data privacy regulations. The vendor says LoginRadius serves over 3,000 businesses with a monthly reach of 700 million users worldwide. Key…
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Product Details
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- Tech Details
What is LoginRadius?
LoginRadius is a customer identity platform that helps companies deliver a streamlined login process while protecting digital accounts and complying with data privacy regulations. The vendor says LoginRadius serves over 3,000 businesses with a monthly reach of 700 million users worldwide. Key platform features include registration services, adaptive security, integration with third-party applications, and customer insights. The vendor says it has been named an industry leader in customer identity and access management (CIAM) by Gartner, KuppingerCole, and Computer Weekly. Microsoft is a major technology partner and investor.
The vendor's key capabilities and differentiators include:
Improve Customer Engagement with Seamless Registration and Authentication
Remove barriers to customer acquisition and conversion across all digital properties.
Secure Customer Identities and Build Trust
Create a verification process that provides an extra layer of security. Multi-factor authentication and risk-based authentication are quick and easy to set up.
Leverage Identity for Growth
A LoginRadius implementation can be up and running within a few weeks, giving an instant return on investment by saving months of time and significant resources. Cut engineering costs by up to 95% with a ready-to-deploy CIAM solution.
LoginRadius Features
Identity Management Features
- Supported: ID-Management Access Control
- Supported: ID Management Single-Sign On (SSO)
- Supported: Multi-Factor Authentication
- Supported: Password Management
- Supported: Account Provisioning and De-provisioning
- Supported: ID Management Workflow Automation
- Supported: ID Risk Management
Additional Features
- Supported: Customer Registration Service
- Supported: social sign in
- Supported: Progressive profiling
- Supported: Customer Profile Storage
- Supported: User Management
- Supported: Customer segmentation and Insights
- Supported: real time third party integration
- Supported: web SSO
- Supported: Mobile SSO
- Supported: Federated Identity Management
- Supported: Risk based authentication
LoginRadius Integrations
- WordPress
- Drupal
- IBM WebSphere Studio Application Developer, a discontinued product
- BigCommerce
- Salesforce Commerce Cloud
- Volusion
- SAP Product Content Hub
- Oracle ATG Web Commerce
- now part of Oracle CX Commerce
- Magento Commerce Cloud (formerly Magento)
LoginRadius Competitors
LoginRadius Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
LoginRadius Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 35% |
| Mid-Size Companies (51-500 employees) | 50% |
| Enterprises (more than 500 employees) | 15% |
Comparisons
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Reviews and Ratings
(5)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
LoginRadius has been widely recognized for its ability to enhance the security of the login process, effectively reducing spam signups to a negligible amount. Users have had a seamless experience with the product, appreciating its secure authentication flow and the added convenience of signing in using their social login accounts. This feature eliminates the hassle of creating new usernames and passwords, making the login process much smoother. Moreover, businesses that chose LoginRadius as their CIAM solution have addressed their concerns about data safety, as the software has proven to be effective in keeping customer data secure. Additionally, LoginRadius has facilitated multi-factor authentication and provided easy and secure access to various systems. Customers have also praised LoginRadius for its dedication to exceptional customer service, distinguishing them from other providers. Overall, LoginRadius has allowed businesses to analyze and track customer activities in a unified view, resulting in a delightful customer journey. It has tightened the security of customer data and boosted productivity with its user-friendly interface, reducing support tickets and empowering customers to handle basic authentication tasks independently for increased end-user satisfaction. The quick and simple authentication process has garnered positive feedback from customers. Furthermore, LoginRadius's integration capabilities with WordPress and Woocommerce have streamlined the registration process by offering a registration plugin for website users. While some customers have reported negative experiences with difficulties arising from buggy software and poor support, most have found value in LoginRadius's wide range of APIs that enable seamless integration with internal applications and user segmentation. Developers appreciate how LoginRadius reduces development time and costs by handling ongoing updates for social providers. The responsive support and account teams have played a significant role in addressing implementation issues promptly. In summary, despite some isolated negative experiences, LoginRadius has proven itself to be an effective tool for enhancing security, streamlining processes, providing exceptional customer service, unifying data views, improving ROI through managing customer profiles, enabling passwordless authentication, implementing social login features seamlessly, and simplifying the management of user logins and authentication access for applications. As a recognized leader in the CIAM industry, LoginRadius offers businesses a comprehensive and seamless solution with multiple security features like MFA and Passwordless authentication, along with a dedicated customer service team to handle any queries effectively.
Easy Implementation and User-Friendly Interface: Many users have found the tool to be easy to implement and use. They appreciate the good, clean, and easy-to-use dashboard UI. Some reviewers also mentioned that even with minimal coding knowledge, they were able to work with the product effectively.
Prompt and Helpful Customer Support: Reviewers have praised the customer support provided by LoginRadius. They have been impressed with the promptness and thoroughness of the support team in resolving issues. Users specifically mentioned their satisfaction when working with third-party platforms.
Detailed Reports for Data Segmentation: The detailed reports provided by the tool are highly valued by users. These reports help in segmenting customer data based on various factors such as engagement, demographics, login activities, etc. Users find these reports to be of great help in understanding customer behavior over time and appreciate the graphical and tabular representations that make them easy to comprehend.
Cons:
- Limited support options: Some users have mentioned that LoginRadius only offers email and chat support under SLA, with phone support being an additional cost. Users feel restricted by the lack of readily available phone support.
- Complex implementation process: A few reviewers found the implementation approach overwhelming, particularly when deciding between using the SDK or building their own using API calls. However, they appreciated LoginRadius' assistance in discussing these options and guiding them through the decision-making process.
- Delay in data display: There are complaints about a delay in showing recently signed up users in the dashboard. It takes a few minutes for new user data to be updated and displayed, causing frustration among some users.
Users have made several recommendations for the software based on their experiences. Firstly, many users have praised the excellent support provided by the support team, who are said to assist with everything. Secondly, users recommend utilizing the online chat tool for support instead of the website form. Lastly, those looking for a CIAM solution are highly recommended to use this software. Overall, users find the software to be a great tool for secure and convenient user authentication. Additionally, it is suggested to ensure that the software integrates with necessary platforms.
Reviews
(1-4 of 4)Companies can't remove reviews or game the system. Here's why
December 11, 2023
LoginRadius-The best choice in CIAM
LoginRadius is the leader in the CIAM industry and provides a seamless solution to its customers effectively and efficiently. Multiple security features are supported, like MFA, Passwordless, etc. Perfect Customer Service teams to handle customer queries
- CIAM leader
- Authentication and Security od DATA
- Seamless Experience
- Security features
100%
10.0
- its completely customizable
- Customizable and reasonable pricing model
- Compatible with all kinds of latest infrastructure
LoginRadius provided a smooth, precise, and methodical implementation so that customers could enjoy a optimistic experience on their digital platform.
September 14, 2022
LoginRadius provides passwordless login authentication system
LoginRadius has helped us to enable a passwordless authentication service so that customers can log in on their own. With excellent security features, it offers we safely remove our 2FA authentication system. It allowed us to reduce the burden of managing passwords and support tickets, reducing extra efforts the IT Team provided. LoginRadius also makes the customer experience effortless and efficient throughout their session, providing a unified data view.
- Implementation was super easy and a great dashboard for monitoring.
- Excellent integration with standard libraries helps to build a secure authentication service.
- A passwordless login system helps save customers time.
- Delay in response from online portal. However, online chat works faster.
- Initially, take time to learn the technical details of the features provided.
- Can be made easy for people having less technical expertise.
- Passwordless authentication system by remove 2FA.
- Great security at lower cost than other competitors.
- Reduce customers time to login and access the resource.
100%
10.0
- In my organisation, we find LoginRadius has helped us to bring down the effort of creating secure login system.
- Good ROI from LoginRadius. Looking forward for more support.
January 15, 2019
My review of LoginRadius - A good choice that we made
Score 10 out of 10
Vetted Review
Verified User
We were facing the challenge of providing login and authentication access of applications and with the daily increase in the number of users, it was becoming more complex. During this challenging phase, an industry expert wrote an article where he mentioned the use of SaaS-based tools that can eliminate such challenges with smooth functioning. I asked my team to start looking into such solutions and do a comparison.
Finally, after a decent comparison and couple of demos, we finalized LoginRadius. We used it till mid-2018 and the overall system was running smooth.
Finally, after a decent comparison and couple of demos, we finalized LoginRadius. We used it till mid-2018 and the overall system was running smooth.
- Handling a load of customer logins. LoginRadius system can manage hundreds of thousands of concurrent logins while other systems like Gigya can manage up to 5-6K logins only.
- Third party integrations. The platform is equipped with more than 150 third party pre-configured API integrations and works on a real-time basis.
- The system is equipped with auto scalable server mechanism and load balancing so if the traffic increases with more than 35% of the existing server limits then they automatically receive alerts and start taking actions.
- Very secured, even they cannot retrieve login password by themselves.
- They use premium Azure services.
95.71428571428571%
9.6
- Overall we do not have to invest in managing the login functions.
- Overall ROI was achieved within our expected time durations
- Able to focus more on our marketing activities and enhancement on our customer while LoginRadius takes care of the technical side.
On LoginRadius have almost all the features we were looking for. Their dashboard is very impressive and very easy to use and configure.
My experience with LoginRadius was superb, their support and implementation team is very proactive and bring all recommendations on the table before we could think of it. We were also surprised to see how beautifully they migrated our existing user base into their system flawlessly.
My experience with LoginRadius was superb, their support and implementation team is very proactive and bring all recommendations on the table before we could think of it. We were also surprised to see how beautifully they migrated our existing user base into their system flawlessly.
December 28, 2018
Reliable and Secure Login Solution
Score 10 out of 10
Vetted Review
Verified User
We use LoginRadius to manage the profile of our customers and use identities to improve our ROI. We also use their SSO for our multiple web properties, which improves customer experience as they don't need to log in to each property individually, which was a major problem before we opted for CIAM solution.
- Easy to use dashboard
- Easy implementation on multiple properties
- Data security
- Data migration process is smooth
98.57142857142858%
9.9
- Created a secure environment for customers as well as for our internal team
- Improvement in customer retention
- Progressive profiling helped us to know our customers in a better way